As our loved ones age, we want to ensure they receive the best care possible. That’s why we’ve compiled a list of the top nursing home facilities in Rochester, NY, focusing on assisted living and memory care communities within a 10-mile radius of the downtown market area. At A Place for Mom, we understand that finding the right care can be overwhelming, so we’re here to help simplify the process.
When searching for care, the term “nursing home” is often used interchangeably with other senior living options, such as assisted living and memory care. While we don’t offer standalone skilled nursing listings, some of our partner assisted living and memory care communities have skilled nursing wings or medical/nursing care services on-site to meet specific needs. With that in mind, we’ve partnered with 21 assisted living and memory care communities in the Rochester area to provide you with the best options for your loved one’s needs.
Rochester is a unique city with a rich history and vibrant culture, and senior living facilities in the area reflect that diversity. We are excited to showcase the senior care facilities in the area, with a focus on assisted living and memory care communities. Our guide will provide you with detailed information on each community, including services, amenities, and pricing. We understand that every family’s needs are unique, and we strive to provide you with the information you need to make an informed decision. Whether you’re searching for care for yourself or a loved one, we’re here to help guide you through the process.
Pretty much a 5 across the board. For me the most important thing is the how the staff treats my mom, and over the course of the last year everyone has been kind and patient with her. Even the housekeeping...
Cranberry Landing is a smaller facility. It is clean and well kept. Very home like . Staff is wonderful. Very kind, argentine to the needs of the residents. Food is very good with lots of choices. Rooms are...
A great place to live. Lots of activities. Great care. Very clean.
My loved one was previously a resident at Peregrine Senior Living at Crimson Ridge Meadows and this facility is great! The staff is amazing! They are very involved with the residents. Communication with the...
Unfortunately, mom passed away and is no longer at Westwood but her time there was incredibly positive. Everyone our family came in contact with was kind, supportive, caring and patient with all of us,...
I would recommend Sage Harbor. I believe that everyone I have been in contact with Cares. That is the most important thing. They genuinely care.
Very nice, clean, up to date, excellent programs, good meals, and friendly staff. I would recommend to others, however they are on the high end of cost
This is memory care so there are always things to clean up, but the staff does a great job of keeping on top of that. The facility, overall could use some newer furniture. Not to say it's bad, it just gets a...
Communication is not great. You have to be on top of them. Some of their rules are different from other places. Several of the day staff is an A+ Activities are good with one of the ladies, a lot for mom to...
The price can't be beat. The staff truly cares about the residents. The Community Relations director, [name removed] has nearly 30 years of experience welcoming residents and coaching families to fill out...
I would give Heathwood a 4. There have been some instances of poor communication. The facility is spotless! Staff are always friendly and approachable, from maintenance to administration I have had...
The facility is very clean and has good food and activities. The move in process was very easy. I had good communication for most things. There has been some questions as to what day she is scheduled for a...
She was very well cared for at Heather Heights and I would highly recommend it to someone in the future. They were very good, not perfect always but no place is these days. They were very good to her even at...
After touring the complexes A Place For Mom set up for us, Unity exceeded our expetations. Beautiful grounds. Bright clean buildings. Many activities. Fine dining options. Friendly staff. Outside areas...
Management in any organization leads the staff in how care is given. This facility has a director who cares about her residents and staff and she encourages/leads her staff to care for their residents as if...
I would rate 5 on all categories. Every time I see the A Place for Mom commercial on TV I'm reminded how difficult it would have been to navigate this process without your help. Mom's in a great place -...
The staff was always kind and caring and took good care of Mom. I would highly recommend Peregrine Senior Living at Crimson Ridge Garden to those looking for memory care for a loved one.
Their staff team is great. Help keep my father engaged and safe. He has lost most of his vision and needs a good deal of help.
I would say they're really good. My mother is getting her therapy done and they're keeping her moving. She doesn't like the food and says it's not good. The staff is really nice and the facility is really...
This is a nice community. The staff is excellent and very caring for the needs that need to be taken care of . The food appears to be good. We are happy that they do have activities for others who want to...
This is a quiet campus with a quality of life available that allows a person to live peacefully, independently and in good health. As my own capabilities decline, the physical & social environment allow me...
GrandVille is amazing. You can't put a price on knowing that your parent is well cared for. Caring attentive staff, wonderful activities, good food, well maintained rooms. I couldn't be happier that we chose...
Dad’s experience at Baywinde Sage Harbor was a very good one. He had many caring aides and nurses and the caring went all the way to the top administrators. The meals were good and the staff always were...
We developed a proprietary recommendation system that orders Rochester community options based on factors we know are important to seniors and their families:
We collect proprietary data from our network of 14,000+ senior living communities in the U.S., with regular refreshes of data and information
We have 387,000+ reviews from senior living residents and family members that provide first-hand accounts about senior living communities
When it comes to the costs of nursing homes and senior care in the Rochester area, there are a few important factors to consider. According to data from Genworth’s Cost of Care Survey, the average monthly cost of a private room in a skilled nursing facility in Rochester is $13,882, while a semi-private room costs $12,471. In contrast, according to A Place for Mom’s proprietary data, the average monthly cost of assisted living or memory care in our network is much lower, at $4,888, which includes associated fees and service fee add-ons. It’s important to note that the cost of care can vary depending on factors such as location, floor plan, amenities, and additional services.
There are various ways to pay for assisted living and memory care in Rochester. Private pay is the most common method, where the individual or their family members pay out of pocket. However, there are other options like VA benefits, Medicaid, and Medicare. Below, you can find private pay, VA benefits, Medicare, and Medicaid resources for seniors organized in convenient tabs to help you find the information you need.
Private pay methods in Rochester refer to income sources that are used to pay for nursing home or senior care services without the assistance of government programs. These income sources include savings, Social Security benefits, pensions, and investment returns.
In addition to these income sources, seniors may consider using other financial tools to help fund their long-term care needs. These may include:
Monroe County Veteran Service Officers offer free assistance to help navigate the Department of Veterans Affairs bureaucracy. They can help gather the necessary information to support a claim, file the claim, and track the claim through the VA system. They can also assist with filing appeals for denied claims. It is strongly recommended that veterans make use of the services provided by county Veterans Service Officers, as their expertise can help avoid the pitfalls and delays that can result from missing paperwork or improperly-filled-out claims forms.
In addition to helping with VA benefits, the Monroe County Veterans Service Agency can review all possible veterans benefits and programs, including state and local benefits. The director and staff are accredited representatives authorized by the VA to present claims for further development, institute appeals from decisions made by the Veterans Benefits Administration, and follow through to final disposition with representation in Washington. This accreditation enables the County Veterans Agency to offer personalized service not available from other sources. Veterans can contact the office at 585-753-6040 or email them at mcveterans@monroecounty.gov with any questions about VA benefits.
You may be eligible for VA benefits if you are a:
In Rochester, New York, veterans may be eligible for various benefits to help pay for nursing home care in a nursing home facility. These benefits include:
It’s important to note that eligibility for these benefits may depend on a variety of factors, including the veteran’s length of service, discharge status, and income. The application and acceptance process for these benefits can be long and difficult, so it’s best practice to reach out to the resources mentioned above for help before applying. If you’re a veteran in Rochester, New York, and believe you may be eligible for these benefits, we recommend contacting your local Department of Veterans Affairs (VA) office to learn more.
The Department of Veterans Affairs (VA) has a Regional Benefit Office located in Rochester, New York, that provides assistance to veterans in the area.
Number of veterans who live in Rochester
Number of Rochester veterans who are 75+, according to the US Census Bureau
Resources for Rochester veterans
Monroe County Veterans Service Agency
125 Westfall Road
Rochester, NY 14620
Phone: 585-753-6040
Fax: 585-753-6602
Hours: Monday through Friday, 8 a.m. – 4 p.m.
New York State Division of Veterans’ Services
2 Empire State Plaza
17th Floor
Albany, NY 12223
Phone: 1-888-838-7697
Veterans Administration
130 S Elmwood Ave.
Rochester, NY 14620
Phone: 585-463-2600
Veterans of Foreign Wars
200 West Ave.
Rochester, NY 14611
Phone: 585-436-6130
New York’s Medicaid program provides health coverage to more than 7 million New Yorkers, including seniors, people with disabilities, eligible low-income adults, children, and pregnant women. Medicaid pays for a wide range of services, depending on your age, financial circumstances, family situation, or living arrangements. These services are provided through a large network of providers using a Medicaid card or through a managed care plan.
Medicaid, known as New York State Medicaid in New York, has coverage for people on lower incomes and covers regular exams, immunizations, doctor and clinic visits, relevant medical supplies and equipment, lab tests and X-rays, vision, dental, skilled nursing services, hospital stays, emergencies, and prescriptions.
The Medicaid program covers a variety of services for skilled nursing. Some of the services potentially covered by the program include:
Yes, New York State Medicaid covers assisted living for qualified individuals. The New York State Assisted Living Program (ALP) pays for services in licensed assisted living residences throughout the state for qualified individuals, who must require a high level of care, typically equivalent to the level of care in a nursing home.
Services provided by the ALP may include personal care, room, board, housekeeping, supervision, nursing care, physical therapy, occupational therapy, speech therapy, personal emergency response services, medical supplies and equipment, adult day health care, a range of home health services, and the case management services of a registered professional nurse.
Also, eligible low-income elderly in assisted living may be able to receive medically necessary in-home care services, including in assisted living and memory care communities, through Medicaid waivers from the Home and Community-Based Services waiver program. These are also known as HCBS waivers.
For eligibility, please reference the New York eligibility chart for more information. The local ombudsman can also help as well as the representatives at the Monroe County Office for the Aging.
Rochester resident Medicaid resources
Monroe County Office for the Aging
435 E. Henrietta Road
Rochester, NY 14620
Phone: 585-753-6280
Dianna Leach, Ombudsman Coordinator
Region 13
LIFESPAN
Long-Term Care Ombudsman Program
1900 South Clinton Ave., Suite 13
Rochester, NY 14618
Phone: 585-287-6414
Email: dleach@lifespan-roch.org
Medicare is a federal health insurance program for people over the age of 65 and those with disabilities. While Medicare does cover some skilled nursing care, it is limited and does not cover room and board fees in care facilities, only medical-related services. Medicare’s coverage focuses on medically necessary care and the treatment of medical conditions; services include:
Locally, several resources can support you in the claims process and, in some cases, provide funding for Medicare deductibles. New York Medicare, which includes Medicare Advantage Plans, offers guides and assistance for those needing coverage.
Whether your loved one needs skilled nursing or a different type of senior care, the following should be taken into account regarding Medicare:
New York State’s HIICAP is a statewide network of Health Insurance Information, Counseling, and Assistance Programs, headquartered at Area Agencies on Aging or their subcontractor non-profit agencies. HIICAP is the state health insurance assistance program (SHIP), which receives federal assistance from the Centers for Medicare and Medicaid Services (CMS) and the State of New York to educate the public about Medicare, Medicare Advantage plans, and other health insurance issues.
They provide free, accurate, and objective information, counseling, assistance, and advocacy on Medicare, private health insurance, and related health coverage plans. HIICAP helps people with Medicare, their representatives, or people soon to be eligible for Medicare. They also provide information on low-income programs such as the Elderly Pharmaceutical Insurance Coverage (EPIC) Program, Medicare savings programs, Extra Help prescription assistance, and pharmacy discount programs.
If you are a Medicare beneficiary or soon to be eligible for Medicare, you can schedule an appointment with HIICAP staff and volunteer counselors to learn more about:
The Medicare Savings Program (MSP) is a Medicaid-administered program that can assist people with limited income in paying for their Medicare premiums. Depending on their income, the MSP may also pay for other cost-sharing expenses. When individuals enroll in an MSP, they will also automatically get Extra Help, the federal program that helps pay most of their Medicare prescription drug (Part D) plan costs. There is no resource test for the MSP programs. This means many Medicare beneficiaries who may not qualify for Medicaid because of excess resources can qualify for an MSP.
There are three benefit levels, and each has a different income eligibility limit. All three programs pay for the Part B Medicare Premium. If qualified, individuals will no longer have this premium amount deducted from their Social Security benefit.
For more information about the MSP income limits, individuals can download the Medicare Savings Program application – DOH-4328 (PDF) and Instructions if they want help paying for their Medicare costs.
The Elderly Pharmaceutical Insurance Coverage (EPIC) program is a New York State program for seniors that is administered by the Department of Health. They aim to help more than 325,000 income-eligible seniors aged 65 and older to supplement their out-of-pocket Medicare Part D drug plan costs. To receive EPIC benefits and maintain coverage, seniors must be enrolled or eligible to be enrolled in a Medicare Part D drug plan and can apply for EPIC at any time of the year.
EPIC provides secondary coverage for Medicare Part D and EPIC-covered drugs purchased after any Medicare Part D deductible is met. They also cover approved Part D-excluded drugs once a member is enrolled in Part D. EPIC helps pay the Medicare Part D drug plan premiums for members with income up to $23,000 if single or $29,000 if married. However, higher-income members are required to pay their own Part D premiums, but EPIC provides assistance by lowering their EPIC deductible.
EPIC has two plans based on income. The Fee Plan is for members with income up to $20,000 if single or $26,000 if married. The Deductible Plan is for members with incomes ranging from $20,001 to $75,000 if single or $26,001 to $100,000 if married.
To join the program, seniors need to complete this application and mail or fax it to EPIC. No documentation is required, and EPIC verifies information with the Social Security Administration and the New York State Department of Taxation and Finance.
For Rochester seniors who require long-term care but wish to remain independent, ElderONE may be the ideal solution. ElderONE is an innovative Program of All-Inclusive Care for the Elderly (PACE) that is affiliated with Rochester Regional Health. It provides a complete range of medical care and support services to seniors aged 55 and over with chronic care needs. The program’s interdisciplinary team of geriatric healthcare specialists, along with the participant’s family, create a unique health care plan tailored to their specific requirements. This plan allows them to stay at home for as long as feasible without jeopardizing their health or safety. As the area’s only PACE program, ElderONE represents the future of senior health care.
To be eligible for ElderONE, individuals must:
Social Security provides income for insured workers, as well as their spouses, divorced spouses, children, and surviving parents. SSI offers a basic income that can be combined with Social Security, pension, or earnings. People who are 65 years or older, disabled, or blind, and whose income and resources fall below a certain threshold, may qualify for SSI, including disabled children of any age.
Rochester resident Medicaid resources
Social Security Administration (SSA)
200 East Main St., 2nd Floor
Rochester, NY, 14604
Phone: 800-772-1213
Health Insurance Information, Counseling, and Assistance | Office for the Aging
Phone: 800-701-0501
Elderly Pharmaceutical Insurance Coverage (EPIC) Program
Toll-free Helpline: 800-332-3742
TYY: 800-290-9138
Helpline Hours: Monday through Friday 9 a.m – 5 p.m.
Email: nysdohepic@magellanhealth.com
ElderONE
Phone: 585-922-2831
TYY: 800-662-1220
Long Term Care Ombudsman Program
2 Empire State Plaza, 5th Floor
Albany, NY 12223
Phone: 844-697-6321
Email: NYSOFA@aging.ny.gov
For those who want guidance on both Medicaid and Medicare, New York offers integrated care plans for dual eligible New Yorkers. “Dual eligible” refers to those who qualify for both Medicare and Medicaid benefits; an integrated care plan enables qualified individuals to receive both their Medicaid and Medicare services from the same health plan.
Medicaid and Medicare eligibility can be complicated; we recommend contacting any of the resources listed for support before applying for benefits.
The Medicaid program in the State of New York is called New York State Medicaid. There are several senior-specific programs in New York that may be of interest:
Nursing homes in New York State are required to be licensed in order to legally operate. The New York State Department of Health (NYSDOH) licenses and regulates nursing homes in the state. They are referred to as skilled nursing facilities (SNFs) and must comply with state and federal regulations to maintain their license.
In addition to state regulations, the federal government also regulates nursing homes. The Centers for Medicare & Medicaid Services (CMS) is responsible for certifying nursing homes that participate in Medicare and Medicaid programs. Nursing homes that do not meet federal standards may be subject to fines, legal action, or even closure.
Assisted Living/Memory Care facilities are also regulated in New York State. Long-term care facilities for seniors must have an Assisted Living Resident License issued by the New York State Department of Health. In New York, memory care facilities also must have a Special Needs Assisted Living Residence designation, which has specific guidelines for memory care.
In New York State, nursing homes are licensed and inspected by the Department of Health’s Division of Quality and Surveillance for Nursing Homes and ICFs/MR. Regular inspections, also known as surveys, are performed to ensure that nursing homes are complying with state and federal regulations. These surveys cover areas such as quality of care, staffing, infection control, resident rights, and more. They are conducted by trained survey teams, which may include registered nurses, licensed practical nurses, dietitians, social workers, and others.
Inspection reports and licenses for nursing homes in New York State can be found on the Health Facility and Provider Data website. This website provides a searchable database of all licensed healthcare facilities in the state, including nursing homes. To access inspection reports, select “Search for a Facility or Provider” on the website’s homepage, then choose “Nursing Home Profile.” From there, you can search for a specific nursing home by name or location and view its license and inspection reports. Inspection reports can be requested here. Medicare.gov also has inspection reports for consumers.
Nursing homes in Rochester are required to provide 3.5 hours of care per resident daily on average. In those hours, at least 2.2 hours of care must be provided by a certified nurse aide and at least 1.1 hours must be provided by a registered nurse or practical nurse.
To ensure proper care, nursing homes must assess each resident within the first 14 days of their stay and then update the plan every three months.
New York state law requires nursing homes to meeting residents’ needs, including:
New York State Department of Health
Corning Tower
Empire State Plaza
Albany, NY 12237
Toll-Free Phone: 800-663-6114
Main Phone: 518-402-0836
Complaints/Inquiries Phone: 518-402-0836
Hours: Monday through Friday 9 a.m. – 5 p.m.
As of February 2023, the COVID-19 regulations for nursing homes in Rochester, New York, are governed by state and federal laws and guidelines, including those set forth by the Centers for Disease Control and Prevention (CDC).
Vaccinations. One important regulation for nursing homes is the requirement to facilitate COVID-19 vaccinations for all residents. New residents and those readmitted to a facility must have an opportunity to receive the first or any required next dose of the COVID-19 vaccine within 14 days of admission.
Masking. Nursing home staff are also required to wear masks, practice good hand hygiene, and follow strict cleaning and disinfection protocols to minimize the spread of the virus within the facility.
Social distancing. Nursing home staff are required to maintain appropriate social distancing with residents and other staff members.
Quarantining. Staff members who test positive for COVID-19 should be quarantined and not allowed to return to work until they have met the established criteria for recovery.
CDC guidelines. The CDC has also issued guidelines for nursing homes to safely expand visitation options during the COVID-19 pandemic public health emergency (PHE). These guidelines include screening visitors for COVID-19 symptoms, requiring masks and other protective equipment, and maintaining social distancing measures during visits.
Skilled nursing, assisted living, and memory care in Rochester can include accommodations for many different types of care needs, from diabetic care to incontinence care to medication management.
Assisted living and memory care facilities in the Rochester area offer a variety of cuisines for residents to select from. While some have professional chefs and offer room service, others offer guest meals and restaurant-style dining. Menus may include no-sugar meals, no- or low-sodium meals, vegan dishes, and international cuisine. Staff at specific facilities can provide details on special dining programs.
In-room amenities can include Wi-Fi or high-speed Internet, cable or satellite TV, handicap-accessible facilities, and wheelchair-accessible showers. Allowances for pets, as well as information on parking options, can be requested from specific facilities.
Some Rochester assisted living and memory care common areas include gardens, atriums, outside patios, and other outdoors common areas. Interior amenities may include libraries, beauty salons, computer centers, and lounge rooms.
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Number of seniors 65 and older in Rochester
Percentage of seniors 65 and older within the Rochester population
Median annual average salary for Rochester seniors 65 and older
There are several hospitals in the area, including the Rochester Regional Health System and the Strong Memorial Hospital at the University of Rochester Medical Center. These hospitals provide comprehensive care to seniors, including specialized services such as geriatric care and rehabilitation.
Rated high-performing in 4 adult specialties and 12 procedures and conditions; it is a general medical and surgical facility
Part of the Rochester Regional Health system, UGA offers individualized holistic care, preventive services, geriatric assessments, and chronic disease management for mature adults, promoting healthy aging
Highly-rated teaching hospital, with 12 high-performing procedures and conditions in adults
UR Medicine Geriatrics Group is a team of 30+ highly trained geriatric specialists dedicated to caring for older adults, affiliated with recognized geriatric care experts Highland Hospital and the University of Rochester Medical Center
A multidisciplinary outpatient practice affiliated with Highland Hospital and the University of Rochester Medical Center (URMC), Geriatrics and Medicine Associates is dedicated to managing the often complex care of older adults
General medical and surgical facility
Based on available data, people in Rochester use a variety of transportation methods for their daily commutes. While driving alone is the most common mode of transportation, public transit is used by over 7% of workers in Rochester. According to Reconnect Rochester, more than 25% of households in the city of Rochester do not have access to a car. However, it is important to note that public transportation in Rochester is not as extensive as in some larger cities, and living areas are more spread out.
For visitors of loved ones in nursing homes, assisted living, or memory care, it is important to know that the city is somewhat walkable, but most people use their own vehicles or public transit. In Rochester, transportation options include an extensive rail system, as well as 29 bus lines and paratransit services such as RTS, Amtrak, Greyhound, and Trailways. Additionally, specialized services like Medical Motor Service and RMT are available to residents who are 65 and older, disabled, or unable to use traditional transit services.
In addition to a plethora of on-site, planned activities offered in senior care facilities, Rochester offers a wide variety of activities for seniors and their loved ones to enjoy, including:
Rochester also offers a wide variety of destinations that might make for a fun visit with grandchildren or friends:
For seniors in care settings, communities often organize outings to local attractions such as museums, parks, and festivals. These outings provide opportunities for socialization, stimulation, and engagement for residents. When planning outings of your own for seniors in care settings, it is important to consider the individual needs and abilities of each resident to ensure that everyone can participate and enjoy the experience.
Westwood Commons, a DePaul Senior Living Comm, Baywinde Senior Living and The Village at Mill Landing are the top-rated Nursing Homes facilities near Rochester, NY. These Nursing Homes facilities received the highest rankings based on verified family reviews. See full list of communities.
The average cost of Nursing Homes in Rochester is $4,862 per month. This cost may vary based on location, amenities, floorplan, level of care and other factors.
Monroe County, NY | Veterans Benefits. (2023). Monroe County, NY – Veterans Benefits. Report.
Medicaid and Assisted Living: Eligibility, Benefits & State Rules. (2023). Medicaid Planning Assistance. Report.
Nursing Homes vs. Assisted Living | U.S. News. (2022). U.S. News & World Report. Report.
New York State Office for the Aging. (n.d.). Get assistance. Report.
Medicaid Planning Assistance. (2023). New York Medicaid Eligibility for Long Term Care: Income & Asset Limits. Report.
New York State Department of Health. (2023). Nursing home regulations. Report.
Ask an A Place for Mom local advisor at no cost.
Monroe County, NY | Veterans Benefits. (2023). Monroe County, NY – Veterans Benefits. Report.
Medicaid and Assisted Living: Eligibility, Benefits & State Rules. (2023). Medicaid Planning Assistance. Report.
Nursing Homes vs. Assisted Living | U.S. News. (2022). U.S. News & World Report. Report.
New York State Office for the Aging. (n.d.). Get assistance. Report.
Medicaid Planning Assistance. (2023). New York Medicaid Eligibility for Long Term Care: Income & Asset Limits. Report.
New York State Department of Health. (2023). Nursing home regulations. Report.