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150 Towngate Road, Rochester, NY 14626
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Wanda
-
Child of resident/client
5.0
Quality Care
Management in any organization leads the staff in how care is given. This facility has a director who cares about her residents and staff and she encourages/leads her staff to care for their residents as if they were their parents or grandparents. It is not a job at The Towngate. It is a philosophy that works for the residents and their families. Staff seems happy & that resonates to the residents.
About the facility The Village at Towngate
The Village at Towngate is a vibrant retirement community in Rochester NY, offering independent living and supportive care services tailored to each individual’s needs. We take care of the cooking, housekeeping and driving, and provide discreet support with personal care, medication and daily activities, when needed.
Residents at The Village of Towngate enjoy beautifully landscaped grounds and an abundance of amenities and services, as well as many nearby activities and attractions, including the Rochester Museum and Science Center, the Seneca Park Zoo, Buttonwood Golf Course and the Mall at Greece Ridge.
Residents at The Village of Towngate enjoy beautifully landscaped grounds and an abundance of amenities and services, as well as many nearby activities and attractions, including the Rochester Museum and Science Center, the Seneca Park Zoo, Buttonwood Golf Course and the Mall at Greece Ridge.
Senior living options offered
Assisted Living
Pricing for The Village at Towngate
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Village at Towngate
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The Village at Towngate
150 Towngate Road, Rochester, NY 14626
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8.2
Review score
37 reviews
8.2
Review score
37 reviews
5 star
72%
4 star
19%
3 star
3%
2 star
3%
1 star
3%
9.5
Review score
84 reviews
9.5
Review score
84 reviews
5 star
54%
4 star
24%
3 star
13%
2 star
4%
1 star
5%
9.4
Review score
17 reviews
9.4
Review score
17 reviews
5 star
82%
4 star
12%
3 star
6%
2 star
0%
1 star
0%
8.4
Review score
20 reviews
8.4
Review score
20 reviews
5 star
55%
4 star
15%
3 star
5%
2 star
5%
1 star
20%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at The Village at Towngate
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Non-Ambulatory Care
- Incontinence Care
- Memory Care
Meals & Dining
- Meals Provided
- Restaurant Style Dining
- Low / No Sodium
- No Sugar
- Vegetarian
- Professional Chef
- Guest Meals
- Vegan
- Anytime Dining
Room Amenities
- Ground Floor Units
- Bath Tubs
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
Pets
- Dogs Allowed
- Weight Limit (lbs)
- Cats Allowed
Common areas
- Indoor Common Areas
- TV Lounge
- Beauty Salon
- Outside Patio
- Indoor Atrium
- Outdoor Common Areas
- Computer or Media Center
- Butterfly garden / Hummingbird garden
- Meeting Room
Recreational areas
- Raised Garden Beds
- Movie or Theater Room
- Piano or Organ
- Arts and Crafts Center
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- English
Activities
- Live Well Programs
- Birthday Parties
- Yoga / Chair Yoga
- Intergenerational Programs
- Holiday Parties
- Dances
- Forever Fit
- Activities Off-site
- Pet-focused Programs
- Devotional Activities Offsite
- Catholic Services
- Devotional Activities On-Site
- BBQs or Picnics
- Educational Speakers / Life Long Learning
- Community Service Programs
- Activities On-site
- Wii Bowling
- Stretching Classes
- Trivia Games
- Protestant Services
- Brain fitness / Dakim
- Cooking Classes
- Live Musical Performances
- Art Classes
- Live Dance or Theater Performances
- Gardening Club
- Visiting Chaplain or Priest
- Other Religious Services
- Day Trips and Outings
Reviews
for The Village at Towngate
8.2Review score37 reviews
Write a review5 star
72%
4 star
19%
3 star
3%
2 star
3%
1 star
3%
A Place for Mom has scored The Village at Towngate with 8.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Village at Towngate has 37 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.6
Friendliness
4.7
Care Services
4.4
Staff
4.4
Meals & Dining
4.1
Activities
4.5
Value for Cost
4.3
A Place for Mom has scored The Village at Towngate with 8.2 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Village at Towngate has 37 reviews with an average "overall experience" of 4.5 out of 5.
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Verified Review
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1-20 of 37 reviews
Wanda - Family/friend
Assisted Living
October 18, 2024
Quality Care
Management in any organization leads the staff in how care is given. This facility has a director who cares about her residents and staff and she encourages/leads her staff to care for their residents as if they were their parents or grandparents. It is not a job at The Towngate. It is a philosophy that works for the residents and their families. Staff seems happy & that resonates to the residents.
Anonymous - Family/friend
Assisted Living
February 8, 2024
Review for The Village at Towngate
I would recommend to others. I picked this community because of the good feeling I got when I visited , and it was near my home.
Response from The Village at Towngate
February 8, 2024
Thank you so much for taking the time to write us a positive review. We strive to have a home like, warm & welcoming feeling at our community and are so glad you were able to see that. Thank you again for your kind words!
Anonymous - Family/friend
Assisted Living
February 4, 2024
Rough and disrespectful aides, dirty shower rooms and bathrooms
My Mom lived at Atria then it was sold and became the Village at Towngate, that is when things started to go downhill. My Mom had an aide that was very mean and disrepectful and gave rough showers in a filthy outdated shower room, trash overflowing the trash can and a dirty toilet usually filled with something smelley. The whole place uses the toilet in there. [date removed] my Mom suffered a heart attack while fighting in the shower with this aide. I did report her and nothing was done. She does not assist those who need help toileting at all and lets them sit in wet diapers and also won't come when the call button is pushed. Not a healthy place any more unless you can live with NO assistance. Management is lax and uncaring. Mom went to the hospital then rehab then hospice then died. No one from the place cared kept her mail and overcharged an extra two weeks.
Response from The Village at Towngate
March 28, 2024
I am so very sorry for the loss of your Mom. We always strive to ensure our staff members are treating the residents with the utmost care so I would like to talk to you directly about your experience as I am not aware of any staff members at our community that are not providing our residents with great care. Please email me at Ginger.McGehee@WillowRidgeSeniorLiving.com so we can set up a time to chat.
Anonymous - Family/friend
Assisted Living
November 23, 2022
Overall good community
I think they do a really good job caring for the residents and overall the cleanliness and communication between the staff is pretty good.
Anonymous - Family/friend
Assisted Living
October 17, 2022
anonymous - Family/friend
Assisted Living
October 5, 2022
Would and have recommended Atria!
Very satisfied with everything about Atria. Mom is doing great.
Deb - Family/friend
Assisted Living
November 17, 2021
Very Welcoming Place
I would recommend the community to others for their loved ones. The community is bright, cheery, and clean. The rooms are nice and the staff do a good job at keeping it clean.
The residents are out of their rooms and able to socialize.
Phil - Family/friend
Assisted Living
September 28, 2021
Happy to Be at Atria
Atria is a friendly place. There are activities for the residents. The staff show concern for the residents as well.
Some of the activities are walking, bingo, garden club and more for the residents to choose from. There is down time for the residents to watch television.
anonymous - Family/friend
Assisted Living
September 22, 2021
welcome home
The community is smaller, nice bright, cheerful and that's a plus. They do a good job keeping an eye on the residents. The food variety needs to improve. We would like the staff to announce themself before they come into the rooms. I would recommend this community to others based on my experience.
anonymous - Toured community
Assisted Living
September 22, 2021
Tour of Atria Greece
Our tour with Atria Greece was very nice and the guy who showed us around was understanding and not at all pushy. The facility is larger and my dad has some vision issues so we thought it may be harder for him to navigate. The pricing is also al a carte which can be good or bad depending on your situation.
Michelle M - Family/friend
Assisted Living
September 20, 2021
Great Place
This community is very strict with covid guidelines. They have not had a covid case with the staff or residents. The food is cooked by a Michelin chef. They are very kind and attentive to my loved one he loves it there.
Les - Family/friend
Assisted Living
June 17, 2021
Compassionate Care During a Difficult Circumstance
The staff was very cooperative. The marketing person I was working with who helped us move in was very friendly and very cooperative. He answered all my questions and was very good at his job. I was impressed with him. My loved one passed away shortly after moving into Atria, and the staff was affected by that too. That meant to me that they were very involved and concerned with the welfare of their residents. That was something that really impressed me about them. It was like a family, and I liked that aspect of it. It was a little pricey, but I don't think they're more than anybody else in the area. And I feel they're reasonable for what they offer.
Anonymous - Toured community
Assisted Living
May 19, 2021
The facility was clean and very nice. The staff was excellent too.
Anonymous - Family/friend
Assisted Living
September 18, 2020
The Story of My Dad
My loved one had a beautiful room. This community has walkways, and gardens.
The med department was a little iffy.
The activities included cooking, sewing, cards, every Sunday they took car rides. They even had line dancing. All of this was prior to Covid as an activities.
Anonymous - Resident/client
Assisted Living
June 4, 2020
Atria Greece
Everyone was very friendly and I was there for 11 weeks. In the beginning, the care was excellent. They did provided a lot of activities for the residents, which I thought was great. At other communities I looked at, they had a lot of issues with accessibility, especially with regard to opening heavy doors. I visited Atria and knew immediately that they would be able to accommodate for some of my needs. They knew I wouldn't have been able to hear them knock on my door so they would shine a light which I thought was great. The first 8 weeks was fantastic, overall, I would definitely recommend Atria. The food was great too, they really had the kitchen going!
Anonymous - Family/friend
Assisted Living
May 22, 2020
Atria Greece
The staff was great about treating each resident personally. They did a great job of being personal with the residents and they made sure to get to know them and their families. The staff was always very friendly and responsive. They were quick to respond to our requests. The grounds of the community are also very pleasant. We hit some road pumps initially, however they were very good about coming up with solutions. The room my father stayed in was also very impressive. The manager clearly cares a lot about the staff and residents. The social worker on staff was also very friendly and took the time to talk to us. The chef does an absolutely outstanding job as well. The dining room was very elegant and they did a great job with making it feel welcoming. The care we observed towards the residents was excellent. We can't say enough good things about Atria Greece.
Anonymous - Toured community
Assisted Living
July 23, 2019
This facility was very nice. Clean and very friendly people. I find that the resident rooms are a bit small. I enjoyed meeting with [name removed] and will keep Atria as an option for my dad.
Anonymous - Family/friend
Assisted Living
February 23, 2018
Aweful place
My mother has been there since October 2017, she hates it! They don't get anything right! The bill was wrong for the first 3 months she was there. They tried increasing it each month til they finally told me well she needs coaching to get dressed and that's 450! A month extra! For queing her to get dressed, she is very independent. They are still giving her regular boost when over s month ago I told them she can't drink it she's lactose intolerant. The Med tech called today to tell me she refused the boost. I said she can't drink it! They never changed it. I wouldn't recommend this place to anyone!! We are looking to move her asap!!
Response from The Village at Towngate
March 16, 2018
Hello, thank you for taking the time to provide feedback - your comments concern me, and I'd like to help. Do you mind sending me an email at [removed] with your name and contact information? I can then share your comments with those who are best positioned to address them directly.
Anonymous - Family/friend
Assisted Living
September 12, 2017
Mom's doing well
We are very pleased with the changes that we are seeing in our mom since she has moved here and she likes her room. The community is very nice, there is a nice courtyard where the residents can sit and visit with family and friends. The staff is friendly and supportive and they encourage mom to take part in the activities. Mom really enjoys going to the dining area and she likes the food. I would recommend a tour of this community.
Anonymous - Family/friend
Assisted Living
March 28, 2017
thumbs Up
Looked all over town to place my aunt- she is doing so good. Gained ten pounds and looks so much better. Worth the money, great place. Nice staff and clean.
Neighborhoods around The Village at Towngate
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the New York regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New York regulations for Assisted Living.
Frequently Asked Questions about The Village at Towngate
The Village at Towngate offers Studio. Learn more.
A Place for Mom has scored The Village at Towngate 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (585) 225-3010 to reach a resident at The Village at Towngate.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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