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Heather Heights of Pittsford
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They were very good to her even at the end. My only constructive criticism would be that they need to have more programs that give the residence a chance to get out. Hopefully things are better now that Covid restrictions are lifted.\n\nHighly recommend for person who needs more than assisted living without memory care. My mother ended up at Heather Heights because she had a catheter and the assisted-living place she was in before, wouldn't take her back with a catheter that she got while in the emergency room. It was extremely difficult making the move with my mother again to another assisted living facility for this reason alone. Thankfully my mother was very happy at Heather Heights.\n\n\nAlso, I was there every day so I knew the facility and the people and what was going on daily very well. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Heather Heights of Pittsford ","reviewContent":"It was excellent proximity to me and our family members, and it was worth the short stay. My experience there was warm and welcoming. I know that changes were in the process and if the same administration is there concerns were taken care of the facility had beautiful grounds caring care. There was church, and concerts. Otherwise, tv was the entertainment. I believe things changed since my family member was there. Meals (dinner) often served cool. If he didn't like something, he could ask for a sandwich. Not enough fresh fruit or salads were served. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended","reviewContent":"Communication with family is excellent, they try not to have any surprises. Staff is competent - but turnover seems to be higher with respect to the previous place my Mom was a resident. The move in process was excellent. The meal quality is okay - my Mom is in Memory Care, so this is a secondary concern. I would recommend this facility to others. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" Positive Experience.","reviewContent":"It was an overall good experience! At the end when my dad transitioned to hospice care (staying in the same room) the staff was absolutely wonderful. I would highly recommend them for elderly care.I picked Heather heights because it was clean, friendly atmosphere had the nursing care that my dad needed.","reviewerDisplayName":"Denise ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" the sense of belonging and making her feel like she was home","reviewContent":" I loved Heather Heights of Pittsford. I wish she could've stayed there longer, but unfortunately, she needed a higher level of care. I have nothing but the highest compliments for them! Based on the experience we have had so far, we would absolutely recommend this community to other families. ","reviewerDisplayName":"David ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Heather Heights is a great place for people who are more independent with well established hobbies and interests. In our case it did not work out because of a greater medical needs that Heather Heights could not provide and support. ","reviewerDisplayName":"Trajanka","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Would recommend it and we are very pleased with it ","reviewContent":"The Heather Heights community is very clean, the rooms are very clean and it is just a lovely place. Every time we come to visit, the residents are always kept clean. The workers who have been there for years are absolutely excellent. They just hired a new rep therapist on the memory care side so we expect the activities may change. Right now they take the residents on the bus once a week which they loved - there are balloon exercises, ice cream socials, so we do think they are trying their best. The main dining room on the assisted living side is right when you walk in - they are truly blessed to have that staff working there. So pleasant, polite, and amazing. The value at the end of the day is completely worth it. \n","reviewerDisplayName":"bridget ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Great Place","reviewContent":"Heather Heights has been great. The best part about it is that It's open and friendly. And the care has been good. ","reviewerDisplayName":"anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"The Hamister Group, Inc","slug":"the-hamister-group-inc-1346416","averageReviewScoreDisplay":8.4,"communityCount":11,"reviewCount":268}},"communityName":"Heather Heights of Pittsford","leadgenCompleted":false}
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<p>Heather Heights of Pittsford in Pittsford, New York, offers assisted living and memory care services in a luxurious setting. This country club-style community is located in beautiful countryside on 14 acres of land. Residents in this community enjoy gorgeous views of King's Bend Park and the Erie Canal.</p>
<p>The services in this community include assistance with activities of daily living, personal care services, cognitive therapy, respite care, and enhanced care — meaning that if a senior's health care needs change, they’ll be able to age in place. This community also offers fine dining services with three chef-prepared meals per day. Active residents can enjoy 24/7 recreational programming to keep their minds, body, and souls engaged. The grounds of this community feature a beautiful vintage-style ice cream parlor, a chapel, and 24/7 on-site nursing.</p>
<h3>State licensing information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the <a href="https://profiles.health.ny.gov/acf">New York Adult Care Facility Profiles directory</a>.</p>
<h3>Related articles</h3>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/dementia-communication">How to Talk to Someone With Dementia: 10 Expert Alzheimer’s Communication Strategies</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/caregiver-burnout">Caregiver Burnout: How to Identify and Reverse Course</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/couples-in-assisted-living">Finding Senior Living for Elderly Couples</a></p>
<p>Heather Heights of Pittsford in Pittsford, New York, offers assisted living and memory care services in a luxurious setting. This country club-style community is located in beautiful countryside on 14 acres of land. Residents in this community enjoy gorgeous views of King's Bend Park and the Erie Canal.</p>
<p>The services in this community include assistance with activities of daily living, personal care services, cognitive therapy, respite care, and enhanced care — meaning that if a senior's health care needs change, they’ll be able to age in place. This community also offers fine dining services with three chef-prepared meals per day. Active residents can enjoy 24/7 recreational programming to keep their minds, body, and souls engaged. The grounds of this community feature a beautiful vintage-style ice cream parlor, a chapel, and 24/7 on-site nursing.</p>
<h3>State licensing information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the <a href="https://profiles.health.ny.gov/acf">New York Adult Care Facility Profiles directory</a>.</p>
<h3>Related articles</h3>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/dementia-communication">How to Talk to Someone With Dementia: 10 Expert Alzheimer’s Communication Strategies</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/caregiver-burnout">Caregiver Burnout: How to Identify and Reverse Course</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/couples-in-assisted-living">Finding Senior Living for Elderly Couples</a></p>
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