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VERIFIED PARTNER
10500 Academy Rd NE, Albuquerque, NM 87111
5 star
38%
4 star
25%
3 star
25%
2 star
6%
1 star
6%
9.0
Review score
4247 reviews
138 facilitiesFor pricing & availability:
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Sue S
-
Resident/client
5.0
This is a warming welcoming community. You can find many friends at the varied activities. We have world travelers, interesting occupation background and need people to talk to.
About the facility The Montebello on Academy
The Montebello on Academy is a Continuing Care Retirement Community located in the prestigious Northeast Heights. Within its elegant setting, you will find Independent & Assisted Living with all inclusive rates, 24-hour Skilled and Long-term Care and a complete Rehabilitation Therapy department. A variety of planned adult activities, local transportation, choices in dining and security are some of the amenities The Montebello offers to residents. Stop by for a tour of our community.
Senior living options offered
Assisted Living
Independent Living
Pricing for The Montebello on Academy
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
The Montebello on Academy
10500 Academy Rd NE, Albuquerque, NM 87111
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Review score
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4 star
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3 star
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9.3
Review score
154 reviews
9.3
Review score
154 reviews
5 star
64%
4 star
22%
3 star
5%
2 star
3%
1 star
6%
Studio
Starting at $X,XXX/moStudio
--Studio
--Studio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Memory Care, Residential Care Home
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at The Montebello on Academy
Healthcare Services
- Incontinence Care
- Memory Care
- Medication Management
- Staffing & Ancillary Services
- High Acuity Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- No Sugar
- Low / No Sodium
- Vegetarian
- Meals Provided
- International Cuisine
- Organic
- Restaurant Style Dining
- Room Service
- Gluten-free
- Professional Chef
- Guest Meals
Room Amenities
- Private patio, deck, or balcony
- Cable or Satellite TV
- Respite or Short Term Stays Offered
- Ground Floor Units
- Full kitchen
- Bath Tubs
- Kitchenette
- Wheelchair Accessible Showers
- Air Conditioned
- Wi-Fi/high-speed internet
- Handicap Accessible
Community Amenities
On-site dining options
- Bar or Pub
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Covered Parking
- Complimentary Transportation
- Uncovered Parking
Pets
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Beauty Salon
- TV Lounge
- Outside Patio
- Barber Shop
- Private Bath
- Indoor Common Areas
- Meeting Room
- Computer or Media Center
- Central Fireplace
- Outdoor Common Areas
- Indoor Atrium
- Library
Recreational areas
- Movie or Theater Room
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
- Fitness Center
- Game Room
- Billiards Lounge
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Activities
- Catholic Services
- Devotional Activities Offsite
- Pet-focused Programs
- Sensory-based Programs
- Light Therapy Programs
- Activities Off-site
- Educational Speakers / Life Long Learning
- Resident Band or Musicians
- Walking Club
- BBQs or Picnics
- Intergenerational Programs
- Tai Chi
- Yoga / Chair Yoga
- Bridge Club
- Karaoke
- Birthday Parties
- Live Well Programs
- Forever Fit
- Book Club
- Christian Services
- Holiday Parties
- Visiting Chaplain or Priest
- Happy Hour
- Gardening Club
- Art Classes
- Live Musical Performances
- Men's Club
- Live Dance or Theater Performances
- Day Trips and Outings
- Bible Study Group
- Trivia Games
- Stretching Classes
- Reminiscence Programs
- Wine Tasting
- Community Service Programs
- Activities On-site
- Brain fitness / Dakim
- Protestant Services
Reviews
for The Montebello on Academy
Write a review
A Place for Mom has scored The Montebello on Academy with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Montebello on Academy has 16 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
3.9
Care Services
3.1
Staff
4.3
Meals & Dining
3.8
Activities
3.6
Value for Cost
3.6
A Place for Mom has scored The Montebello on Academy with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Montebello on Academy has 16 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-16 of 16 reviews
Gail T - Resident/client
Assisted Living
August 20, 2024
Inviting community
It's very inviting and homey. The staff takes care of us! Lots of activities for different interests.
Response from The Montebello on Academy
August 23, 2024
Gail, thanks for your kind words for our team and for making The Montebello on Academy your home!
Sue S - Resident/client
Assisted Living
August 20, 2024
This is a warming welcoming community. You can find many friends at the varied activities. We have world travelers, interesting occupation background and need people to talk to.
Response from The Montebello on Academy
August 23, 2024
Thank you for your wonderful review Sue! We're thrilled to hear that you find The Montebello so warm and welcoming. It's truly special to have residents with such diverse backgrounds and experiences, creating an enriching environment for all. We appreciate you being a part of our community!
Stella M - Resident/client
Assisted Living
August 16, 2024
safe place
I feel safe and my needs are always listened to and met.
Response from The Montebello on Academy
August 23, 2024
Stella -- thank you so much for your five star review and for sharing your lovely feedback about your experience at The Montebello on Academy.
Ora K - Resident/client
Assisted Living
August 9, 2024
My experience is that this is where I need to be. The best part is eating my meals with my friends and enjoying the food.
Response from The Montebello on Academy
August 12, 2024
Ora, thank you for sharing your feedback. We're so glad to hear that you’ve found a place that is the perfectg fit for you. Enjoying meals with friends is such a special part of life at The Montebello, and we’re thrilled that you’re making the most of it!
Alice H - Resident/client
Independent Living
December 6, 2023
beautiful facility, friendly atmosphere, highly recommend
Everyone we meet has been friendly and helpful
It's a beautiful facility and grounds
Convenient to shopping
The corner 2 bedrooms are spacious
Other two bedroom good
Didn't look at one bedroom
Assisted living area was also nice
Response from The Montebello on Academy
December 7, 2023
Thanks for your feedback Alice. It was nice to read that you've found everyone at The Montebello to be so friendly, and are glad that the spacious apartments. beautiful grounds and convenient location were a perfect fit for your needs.
Anonymous - Toured community
Assisted Living
August 25, 2023
Tour Experience
We toured Montebello during our search for an Assisted Living facility for our loved one. This facility was okay and our tour was good. However, it was very hospital like and did not feel welcoming.
Response from The Montebello on Academy
August 31, 2023
Thanks for visiting us. We were sorry to read that when you were here you did not feel the wonderful vibe we see throughout the entire community each and every day. We would be delighted to connect you with current residents and family members who can speak from their personal experience of how warm and welcoming the community is. Please contact us if we can be of further assistance.
Gloria C - Family/friend
Independent Living
December 6, 2022
Miserable
We had a miserable experience at Montebello. We have tried to call and talk to anyone interested in resolving our issue, but to no avail. No one including the Executive [name removed] returns phone calls!
Response from The Montebello on Academy
December 12, 2022
Gloria -- I am the Executive Director and was sorry to read you were having difficulty getting in touch with us. I apologize if I missed your calls, but unfortunately do not have any messages from you. Please give me another call so I can make sure your issue is resolved.
jr - Toured community
Assisted Living
May 6, 2021
my review of the The Montebello on Academy
We toured the community and the facility was very nice. The tour was good and the staff was very friendly. The only issue we had was the pricing was out of our range and the community was not pet friendly.
Response from The Montebello on Academy
May 11, 2021
?Thank you for visiting us and sharing your impressions of our community and team. We would be happy to do a cost comparison for you – we think that you will find that we can accommodate a variety of budgets. We love pets at The Montebello on Academy, with slightly different policies in our different neighborhoods Please let us know if we can be of further assistance as you explore senior living options -- and we hope to see you again soon!
Anonymous - Family/friend
Independent Living
March 14, 2016
Poor experience, rude staff
Our experience with The Montebello was a poor one, and I wouldn't recommend them. We had issues with the staff being rude and disrespectful towards my loved one, and I have heard the same complaint from personal acquaintances, so I know it wasn't just us.
Response from The Montebello on Academy
March 28, 2016
Thank you for your feedback. We're sorry to hear your experience and welcome the opportunity to discuss this in person. Feedback from our residents and families is an invaluable input in our efforts to achieve the high standards and personal touch that we expect of The Montebello on Academy.
Anonymous
Independent Living
October 28, 2015
Friendly staff
Their skilled nursing is understaffed. It is a wonderful, beautiful facility in a wonderful area. The staff is always very friendly. The food was good overall.
Anonymous
Independent Living
October 15, 2014
My mother really enjoys this respite care facility
My mother likes it. She thinks everyone is nice, and she enjoys having people around to talk to. and join them for meals. She goes for day care/ respite care. She also likes the music they have.
They do activities; she doesn't participate in them.
The location is the closest to my house, so it's very convenient.
I think it's a great place because my mother enjoys it.
Ali, San Antonio, Tx - Family/friend
Independent Living
January 24, 2014
Very nice facility, but family still needs to keep eye.
It truly does not matter how much or the location of a facility, it is all based on the quality of the people that work there. There are some awesome RNs and CNAs at the Montebello. There are also the not so great ones that truly should not work in a facility with seniors that need attention. My mother is in Skilled Nursing and my father is in an Independent living apartment. It is wonderful having them in the same facility and having individual care. But having said that, family still needs to be very hands on if they expect good care. Period.
Response from The Montebello on Academy
January 28, 2014
Thank you for a positive review on our facility and staff. We pride ourselves on quality care and service. Any negative experience in customer care is always an opportunity to discuss specific challenges. Our community is fortunate to be able to offer service levels where one family member can reside, while your other family member is undergoing rehabilitation.
Please feel free to contact me by phone so I can be of assistance.
Thank you,
Aaron Rance
Executive Director
Family Member - Family/friend
Independent Living
December 3, 2013
Nice for the Most Part
For the most part it's a very nice place but the cleanliness...for what they charge it was sub-par. They had different parts to it. They had a retirement community which is pretty nice I guess but the assisted living, where my mom was, wasn't that great. The biggest thing is when you walk in there is a smell. That's a real turn off.
Daughter - Family/friend
Independent Living
December 2, 2013
Great Independent Living
My mom was there for 8 years in the independent living but I knew I wasn't going to put her into the assisted living there. The independent living is great because of the quality of the place as well as the quality of the living. The building is very well maintained. It was very solidly built in the first place and they've maintained it beautifully since. My mother-in-law also lived there for about 8 years. We really liked it a lot but the assisted living side is more like stick them in a hospital room and be done with it kind of thing. Neither my mother nor my mother-in-law were particularly enamored with the assisted living there.
Judy - Family/friend
Independent Living
August 22, 2013
Has what you should look for in a community
We're moving my father there tomorrow; we've been there and we think they would take good care of my father. If he is ultimately happy there he could stay there because they have the facilities he needs. It's clean, they're friendly, it's very nice, they have everything my dad may need, and they have availabilities which is pretty important. They have all the things we were told to look for: friendly, knowledgable, all things seemed to be in place. We looked at ratings and felt that it would be the best for us especially if he needed that kind of care we wouldn't have to move him; specifically the skilled nursing he needs to be released from the hospital.
A Place For Mom Customer - Toured community
Independent Living
December 20, 2012
has all services, but may be too big
has all services, but may be too big
Viewing 1-16 out of 16 reviews
Neighborhoods around The Montebello on Academy
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the New Mexico regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New Mexico regulations for Assisted Living.
Frequently Asked Questions about The Montebello on Academy
The Montebello on Academy offers Studio. Learn more.
A Place for Mom has scored The Montebello on Academy 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (505) 294-9944 to reach a resident at The Montebello on Academy.
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