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Haven Care - Fir House

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10405 Los Suenos Cr. NW, Albuquerque, NM 87114

For pricing & availability:
(866) 374-4058
9.0
Review score
6 reviews
Add review
9.0
Review score
6 reviews
5 star
66%
4 star
17%
3 star
17%
2 star
0%
1 star
0%
See all reviews
8.8
Review score
23 reviews
6 facilities
Haven Care - Fir House
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Haven Care - Fir House
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Leo
-
Spouse or partner of resident/client
5.0
Review for Haven Care - Fir House
[name removed] she is awesome with everybody. That's there. She is a good asset for you guys. What I see and observe she goes beyond the call of duty thank you for having her there

About the facility
Haven Care - Fir House

Haven Care – Fir House is a small, secure residential memory care home serving individuals living with Alzheimer’s disease and other dementia-related conditions. Located in a quiet residential area of northwest Albuquerque, Fir House offers a peaceful, home-like environment designed to support safety, routine, and individualized care.

Haven Care has been providing senior care services in Albuquerque for nearly 30 years and specializes exclusively in residential memory care. We are locally owned and operated, not part of a national chain, and our care model is built around smaller homes that allow for consistency, familiarity, and meaningful relationships between residents and caregivers.

Fir House serves up to six residents, each in a private or semi-private bedroom, allowing caregivers to provide attentive, personalized support throughout the day and night. The home is fully secured, including controlled entry and enclosed outdoor areas, and is staffed 24 hours a day to ensure resident safety and well-being.

Residents receive comprehensive assisted living services, including medication management, assistance with bathing, dressing, grooming, mobility support, and ongoing supervision tailored to individual needs. Care plans are personalized and updated as residents’ needs change. In addition to daily caregiving staff, Haven Care’s Administrator and Compliance Director are regularly present in the home,...

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Senior living options offered

Memory Care

Residential Care Home

Pricing
for Haven Care - Fir House

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Care Homes

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Semi-Private
Starting at $XXXX/mo
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Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Haven Care - Fir House
Haven Care - Fir House

10405 Los Suenos Cr. NW, Albuquerque, NM 87114

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Palmilla Senior Living community entrance
Palmilla Senior Living

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The Village At Alameda outdoor common area
The Village At Alameda

8810 Horizon Blvd, Albuquerque, NM 87113

9.0
Review score
6 reviews
9.0
Review score
6 reviews
5 star
66%
4 star
17%
3 star
17%
2 star
0%
1 star
0%
9.7
Review score
25 reviews
9.7
Review score
25 reviews
5 star
56%
4 star
16%
3 star
20%
2 star
4%
1 star
4%
9.4
Review score
176 reviews
9.4
Review score
176 reviews
5 star
66%
4 star
20%
3 star
5%
2 star
3%
1 star
6%
9.2
Review score
36 reviews
9.2
Review score
36 reviews
5 star
61%
4 star
28%
3 star
11%
2 star
0%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Amenities
at Haven Care - Fir House

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Room Service
  • Guest Meals
  • No Sugar
  • Vegetarian
  • Low / No Sodium
  • International Cuisine
  • Pureed Meals
  • Gluten-free
  • Anytime Dining
  • Meals Provided

Room Amenities

  • Bath Tubs
  • Handicap Accessible
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost

Common areas

  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Private Bath
  • Meeting Room
  • Indoor Common Areas
  • Central Fireplace
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Visiting Rabbi
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Sensory-based Programs
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Pet-focused Programs
  • Live Well Programs
  • Visiting Chaplain or Priest
  • Reminiscence Programs
  • Trivia Games
  • Mormon/LDS Services
  • Stretching Classes
  • Birthday Parties
  • Catholic Services
  • Community Service Programs
  • Holiday Parties
  • Protestant Services
  • Light Therapy Programs
  • Intergenerational Programs
  • Devotional Activities On-Site
  • Jewish Services
  • Other Religious Services
  • Karaoke
  • Gardening Club
  • Activities On-site
  • Art Classes
  • Dances
  • Yoga / Chair Yoga

Reviews

for Haven Care - Fir House

9Review score6 reviews
9.0
Review score
6 reviews
5 star
66%
4 star
17%
3 star
17%
2 star
0%
1 star
0%
Haven Care LLC
8.8
Review score23 reviews6 communities
Write a review
A Place for Mom has scored Haven Care - Fir House with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Haven Care - Fir House has 6 reviews with an average "overall experience" of 4.5 out of 5.
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.8
Care Services
4.8
Staff
4.0
Meals & Dining
3.6
Activities
3.8
Value for Cost
4.4
A Place for Mom has scored Haven Care - Fir House with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Haven Care - Fir House has 6 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Haven Care LLC
8.8
Review score23 reviews6 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Leo - Family/friend
Residential Care Home
December 10, 2025
5.0
Verified Review
Review for Haven Care - Fir House
[name removed] she is awesome with everybody. That's there. She is a good asset for you guys. What I see and observe she goes beyond the call of duty thank you for having her there
Colleen N - Family/friend
Memory Care
July 15, 2025
5.0
Verified Review
Our families experience with friendly staff
Your staff has been very kind and sweet with everyone. [name removed] has not complained about the food until you went more healthy. But she understands.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Tamara K - Family/friend
Residential Care Home
June 20, 2024
3.0
Caregivers were wonderful. Bookkeeping a nightmare.
The caregivers at Haven care fir house were wonderful. They cared for my dad like their own. But the bookkeeping part of the short time he was there was a nightmare. The double charged us the down payment. They sent us a link to pay online and then drafted our account also.they took a couple of weeks to refund us for that. The prorated amount for the first month was drafted more than what was on the contract. Our dad passed away on the [removed] of the month and we removed all his belongings by the [removed] and they took until the following month to give us a prorated refund and still shorted us [removed]. You couldn’t get a hold of anyone in accounting to discuss. I still haven’t received an invoice or receipt for the amount he paid. This is important for tax purposes. I think they are having financial problems and it shows. Too bad the care was worth the headache because they were there for my dad and kept him comfortable at the end.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
5
Staff
1
Meals & Dining
3
Response from Haven Care - Fir House
October 17, 2024
Thank you for sharing your feedback and for your kind words about our caregivers. We're glad to hear they provided the compassionate care your father deserved. However, I sincerely apologize for the issues you encountered with our billing process. I understand how important it is for everything to run smoothly, especially during such a difficult time. I would like to clarify a few points. Refunds are indeed subject to review, and occasionally incidental charges from third-party providers are invoiced up to 30 days later. Our accounting team needs time to reconcile these charges to ensure accuracy for families. Rest assured, we are not experiencing financial difficulties. In fact, Haven Care is approaching its 30th year as one of Albuquerque's largest residential memory care facilities. Regarding the payment link, I’m uncertain what you’re referring to, as we do not use such a service. Additionally, after reviewing the prorated charges, it appears the move-in date was earlier than expected. If we failed to clearly communicate this to you, I take full responsibility for that oversight. We are more than happy to assist in resolving any outstanding concerns, including providing any necessary invoices or receipts. Please don’t hesitate to reach out, and we will work to resolve this promptly. Thank you again for your feedback—it helps us improve, and we truly value the opportunity to address your concerns.
Nicole - Family/friend
Memory Care
June 18, 2024
5.0
Verified Review
Our Experience
I would recommend the facility because of the staff, the cleanliness and the homey quality. We loved being able to sit outside in the shaded garden. The food was pretty basic, but they tried to meet my mother's needs for easy to chew foods. The activities at the time we were using the facility was not enough. There may have been changes since. They had someone before we were there that was much better, had "manicure Mondays" and "gardening Tuesdays". I was able to spend a lot of time at the house and augmented this as much as I could.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
Staff
5
Meals & Dining
3
Response from Haven Care - Fir House
October 17, 2024
Thank you for sharing your experience and for recommending our facility. We're glad to hear that you appreciated our caring staff, the cleanliness, and the cozy, home-like environment. It’s wonderful to know that you and your mother enjoyed spending time in our shaded garden—creating peaceful outdoor spaces is something we value. We appreciate your feedback regarding the food and are glad our team worked to accommodate your mother's needs for easy-to-chew meals. We’re always striving to provide the best care possible, including in the dining experience. Your comments about the activities are helpful, and we understand how important engaging programs are for our residents. While we do try to offer a variety of activities, it sounds like we may have fallen short during your time with us. Your feedback about past activities like "Manicure Mondays" and "Gardening Tuesdays" is something we’ll take into account as we continue to improve and expand our offerings. Thank you again for your kind words and for being involved in your mother’s care. We hope to keep evolving to meet the needs of all our residents!
Mary - Industry reviewer
Residential Care Home
November 1, 2023
4.0
Verified Review
the right place at the right time
As the caregiver for [name removed], I thought the property could have used some updating - painting and such, and they are short on activities. However the cleanliness of the community is good.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Niole - Family/friend
Memory Care
April 26, 2023
5.0
Verified Review
Home Like Environment
Warm, clean, home like environment. Staff was very kind. I was always welcome. Pretty garden area. Good location. Very simple food menu, but residents seemed happy with it. Responsive to my queries and suggestions. They were very kind throughout my family's time there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
Staff
5
Meals & Dining
3
Response from Haven Care - Fir House
October 17, 2024
Thank you for your lovely review! We’re so glad to hear that you found our facility warm, clean, and welcoming. It’s wonderful to know that the staff was kind and that you felt comfortable and included during your visits. We take pride in providing a home-like environment, and we're happy the garden area and location were to your liking. We appreciate your feedback about the menu, and it’s great to hear that the residents seemed happy with it. We also value your mention of our responsiveness to your queries and suggestions—keeping open communication with families is a priority for us. Thank you for your kind words and for trusting us with your family’s care. If you ever have any further feedback or need anything, we’re always here!
Viewing 1-6 out of 6 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know New Mexico’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about New Mexico’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Haven Care - Fir House

Haven Care - Fir House offers 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Haven Care - Fir House 9 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (505) 275-2275 to reach a resident at Haven Care - Fir House.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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