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Dede
-
Resident/client
5.0
Dining
The meals at the Neighborhood are tasty and varied. Between the dining room and the Bistro, there is always something which is appealing. I would like to give a shout out to the wait staff. They are uniformly pleasant and eager to please. I feel lucky to be in a place that uses tablecloths and cloth napkins
Thank you, NIRR!
About the facility Neighborhood in Rio Rancho Community
The Neighborhood in Rio Rancho, New Mexico, is a Life Plan Community offering seniors multiple living options to best meet their needs on a single campus. The community features independent living, assisted living, skilled nursing care, and memory care services. So, whether your loved one simply wants to say goodbye to home maintenance and chores, needs assistance due to health challenges, or lives with dementia, The Neighborhood can provide the environment they’ll need to thrive.
With gorgeous views of the Sandia Mountains rising in the distance and the nearby big-city conveniences of Albuquerque, The Neighborhood is ideally located for your loved one, but they’ll also find many amenities just outside their door. The campus includes a library, dog park, swimming pool, gardening area, chapel, fitness center, and beauty and barber shop. For seniors with dementia, the community is designed to enable them to wander freely and safely and includes a secured outdoor patio area.
Apartments at The Neighborhood feature kitchens, washers and dryers, patios or balconies, internet and cable, and emergency call signals.
State Classification
The Neighborhood in Rio Rancho is an assisted living facility, which in the state of New Mexico is a facility that provides shelter, dining, assistance with daily activities, and...
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Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Neighborhood in Rio Rancho Community
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
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1 Bedroom
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Memory Care
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Studio
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Independent Living
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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Neighborhood in Rio Rancho Community
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Neighborhood in Rio Rancho Community
900 Loma Colorado Blvd NE, Rio Rancho, NM 87124
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920 Riverview Dr SE, Rio Rancho, NM 87124
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Review score not available
9.9
Review score
97 reviews
9.9
Review score
97 reviews
5 star
74%
4 star
21%
3 star
2%
2 star
1%
1 star
2%
9.5
Review score
35 reviews
9.5
Review score
35 reviews
5 star
60%
4 star
29%
3 star
11%
2 star
0%
1 star
0%
9.2
Review score
156 reviews
9.2
Review score
156 reviews
5 star
64%
4 star
22%
3 star
5%
2 star
3%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Neighborhood in Rio Rancho Community
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- High Acuity Care
- Diabetic Care
- Medication Management
Meals & Dining
- Room Service
- Professional Chef
- Vegan
- Vegetarian
- Low / No Sodium
- Kosher
- Gluten-free
- Guest Meals
- Restaurant Style Dining
- No Sugar
- Meals Provided
- Special Dining Programs
Room Amenities
- Respite or Short Term Stays Offered
- Kitchenette
- Air Conditioned
- Handicap Accessible
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Bath Tubs
- Wheelchair Accessible Showers
- Ground Floor Units
- Full kitchen
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Transportation at Cost
- Uncovered Parking
Pets
- Weight Limit (lbs)
- Cats Allowed
- Dogs Allowed
Common areas
- Computer or Media Center
- Meeting Room
- Barber Shop
- Main Street Shops
- Beauty Salon
- Indoor Common Areas
- Library
- Indoor Atrium
- Outdoor Common Areas
- Private Bath
- Outside Patio
- Central Fireplace
- TV Lounge
Recreational areas
- Swimming Pool
- Piano or Organ
- Woodworking Shop
- Movie or Theater Room
- Arts and Crafts Center
- Fitness Center
- Jacuzzi
- Billiards Lounge
- Game Room
- Raised Garden Beds
- Golf Course or Putting Green
Services
- Laundry Service / Drycleaning
- Housekeeping
- Grocery Shopping and Errands
- Beautician
Languages spoken
- English
- Spanish
Activities
- Day Trips and Outings
- Other Religious Services
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Water Aerobics
- Pet-focused Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Sensory-based Programs
- Devotional Activities Offsite
- Trivia Games
- Activities Off-site
- Karaoke
- Walking Club
- Dances
- Art Classes
- Live Well Programs
- BBQs or Picnics
- Birthday Parties
- Live Musical Performances
- Christian Services
- Wii Bowling
- Educational Speakers / Life Long Learning
- Live Dance or Theater Performances
- Holiday Parties
- Happy Hour
- Protestant Services
- Catholic Services
- Gardening Club
- Stretching Classes
- Activities On-site
Reviews
for Neighborhood in Rio Rancho Community
16 reviews
Write a review5 star
69%
4 star
19%
3 star
6%
2 star
0%
1 star
6%
A Place for Mom has scored Neighborhood in Rio Rancho Community with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Neighborhood in Rio Rancho Community has 16 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
5.0
Meals & Dining
4.9
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Neighborhood in Rio Rancho Community with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Neighborhood in Rio Rancho Community has 16 reviews with an average "overall experience" of 4.4 out of 5.
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1-16 of 16 reviews
Dede - Resident/client
Independent Living
October 10, 2022
Dining
The meals at the Neighborhood are tasty and varied. Between the dining room and the Bistro, there is always something which is appealing. I would like to give a shout out to the wait staff. They are uniformly pleasant and eager to please. I feel lucky to be in a place that uses tablecloths and cloth napkins
Thank you, NIRR!
Melinda V - Family/friend
Independent Living
October 10, 2022
Grateful for the staff at The Neighborhood in Rio Rancho
My parent has been a resident at The Neighborhood Rio Rancho for almost four years now. The concept of lateral care for changing needs of residents was a great selling point in choosing The Neighborhood. The staff overall has been excellent with service and care. Everything from activities, beautiful apartments, security, transportation, housekeeping, personal care, music venues, celebrations, and food and beverage. Mealtime is a highlight of the day for many of the residents. The menus have been varied to satisfy most residents.
Barbara H - Resident/client
Independent Living
October 9, 2022
Dining Experience is Wonderful
The Independent Living Dining Staff are well trained, respectful and pleasant. The food is varied and well prepared. There are 2 special menus for each meal as well as a standard menu with everything from beef tenderloin to salads and sandwiches. All meals are table service, not buffet. Take out and delivery are also available. The are no set dining seatings. You can eat anytime the dining room is open. Many residents will join a table with an available seat. Everyone is very friendly.
Curt Vavra - Family/friend
Independent Living
October 9, 2022
Dining Services at The Neighborhood in Rio Rancho
When selecting a new facility, food and food service were high on my mother's list of criteria. [name removed] and his teams have gone out of their way to provide great service and wonderful meals to my mother. The staff in the Dining Room is wonderful and treat her like a queen. They know each resident's preferences to make meals and events pleasurable, The food is great, portions are reasonable in size. The food is fresh and tasty.
This is all made possible through the hard work and efforts of the Dietary Director, [name removed] .He has assembled a team that goes out of their way to make meals something to look forward to each day. I am happy knowing my mother is being taken care of and eating well at The Neighborhood!
Marie M - Resident/client
Independent Living
October 7, 2022
Dining Service
We have 2 distinct options for meals at The Neighborhood - The Ponderosa Dining Room and The Bistro. At both places, the food, varied options, and service are quite good, especially considering that they strive to please approximately 100 people per day. There are comment cards at every table in the dining room for you to provide feedback at every meal. Additionally, the staff consistently seeks feedback from residents at "Menu Chat" which happens every other Wednesday. In these interactions, it is abundantly clear that enjoyment and approval from the residents is their primary goal for every meal. I am very pleased with the dining experience at the Neighborhood in Rio Rancho.
Richard - Resident/client
Independent Living
October 7, 2022
Maintenance and Housekeeping are Big Plusses, too!
The maintenance staff is competent and prompt to respond to requests for service when problems occur. If a problem is encountered, their response is quick, thorough and complete. Problems don't don't have a chance to get out of hand; they're solved the first time!
The housekeeping staff at the Neighborhood in Rio Rancho is superb, thorough, and on time. The apartments are cleaned every two weeks—just the right interval. The staff cleans up the surfaces in the bathrooms and kitchen, vacuums and dusts, and mops the floors. While the staff cleans the apartment, we go out and have fun!
John - Resident/client
Independent Living
October 6, 2022
Fantastic staff and amazing dishes
The Neighborhood in Rio Rancho offers great customer service and a great variety of delicious dishes.
Shawn Quinn - Toured community
Independent Living
October 6, 2022
Beautiful Place
We enjoyed Enchiladas from the Bistro. The outdoor patio is so Beautiful.
All the Resident's we came in contact with also shared what a great place to call their home.
Francie K - Toured community
Assisted Living
September 29, 2021
My tour review
This community was great it was just not the right fit for what we needed at the time for our loved one.
Kathryn A - Family/friend
Assisted Living
September 8, 2021
Our experience
At the end, they were just wonderful when we were going through hospice, but before that they were not great and we did have some tough predicaments. They were really short staffed so she did not get the attention and care that she needed.
Anonymous - Toured community
Memory Care
March 6, 2020
This is a large facility. I was impressed with the memory apartments. They are large and nicely furnished. The residents have access to be outside and in shade. The ratio of staff to resident is 5 to 1 staff person. No waiting list at this time
Dave Shambach - Family/friend
Memory Care
January 13, 2019
5 star health care
My mother received Supportive Care from The Neighborhood in Rio Rancho for the last two years of her life. I was there practically every day to be with her and to be in a position to experience first-hand the care that she and the other residents received.The staff treated her professionally, attentively, and lovingly though she was not always the easiest resident to care for. The facilities are clean, new and wonderful.
The dietary and housekeeping staff were attentive to her specific needs and requests. Maintenance and IT assisted her when necessary. Social work, nursing and aide care, and the activities staff were all top notch day in and day out. While she did not receive physical therapy, I have seen the staff there do a terrific job with those there for rehabilitation and those needing their services in short-term and long-term capacities. Those at the reception desk, and those in the administration both at The Neighborhood and at Haverland have always been receptive to suggestions and able to answer any questions we had.
From the moment we first toured the facility with admissions staff, it was evident that those who worked there truly enjoyed working there and communicated that positive feeling very clearly. I believe there is not much turn-over in the staff as a whole.
Having seen others tour to consider The Neighborhood and having seen dozens of residents' families from beginning to end, I know a vast majority of them havefelt the same way.
While I can speak most directly about the Supportive Care part of the Neighborhood, I have been familiar enough with the Independent Living, Assisted Living, and Memory Care parts of the facility to know that each is top-notch and provide great service to the Rio Rancho/Albuquerque community.
Davina littman
Memory Care
December 31, 2018
Skilled Nursing Home/Rehab Nightmare
This review is for the skilled nursing facility for short-term rehab.
If you are expecting exceptional care, skilled care, compassion, assistance with ANY IADL/ADL task in this exceptional luxurious facility, then this place IS NOT for you or your loved one. They do a a wonderful job admitting you then it's quickly downhill from there.
They have adequate staff around the clock, just not adequate enough to tend to or provide you the sufficient care necessary for you to get better and return home.
They kept my MIL's door closed almost at all times. That's attentive, alright....
They took longer than 30+ minutes every single time to tend to her. This included accidents that could've have been prevented.
The professionalism and demeanor is insulting considering the field they are in. This includes the management staff.
I hope DOH steps in and requires the company to retrain the whole skilled nursing staff and team.
Please discuss with your doctors/loved ones before agreeing to transfer here.
Anonymous - Toured community
Memory Care
February 23, 2018
I am so happy with the tour abd support. The Neighborhood has exactly what I need for my mom. I am calling them tomorrow to arrange her move.
Response from Neighborhood in Rio Rancho Community
June 3, 2019
Thank you for your feedback and we are glad you and your Mom are happy!
Happy Daughter - Family/friend
Memory Care
February 14, 2018
Great Experience at the Neighborhood in Rio Rancho
The Neighborhood in Rio Rancho is by far the nicest senior campus in the Albuquerque / Rio Rancho area.
There are no semi-private rooms in the nursing home. Each room has it's own bathroom/shower. Each room has it's own thermostat to control the ac/heating. Each room has it's own TV and private telephone. The rooms and halls are quiet. The residents frequently say that this is the first full night's sleep that they have had in weeks!
What makes the Neighborhood special is their great care staff. The CNAs and Nurses bend over backward to make the stay pleasant.
The therapy department is superb and mom was home in 15 days.
The Assisted Living is very pretty and very cool with multiple meeting and activity areas.
Anonymous - Toured community
Memory Care
September 12, 2017
A tour for care and options
We toured this community for my mom's care. We did like the staff who were nice enough to answer the questions we had. The community seemed to be clean and maintained. We liked the list of activities and the menu of healthy meals. My mom wanted a different atmosphere. We would recommend this community for other families.
Response from Neighborhood in Rio Rancho Community
June 3, 2019
Thank you for your positive recommendation and feedback. We are pleased you and your Mother's expectations at The Neighborhood. Our staff takes great pride in providing excellent customer service.
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the New Mexico regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New Mexico regulations for Assisted Living.
Frequently Asked Questions about Neighborhood in Rio Rancho Community
Neighborhood in Rio Rancho Community offers Studio and 1 Bedroom. Learn more.
Call (505) 994-2296 to reach a resident at Neighborhood in Rio Rancho Community.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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