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Brookdale Tramway Ridge

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4910 Tramway Ridge Drive Northeast, Albuquerque, NM 87111

8.6
Review score
87 reviews
Add review
8.6
Review score
87 reviews
5 star
37%
4 star
36%
3 star
16%
2 star
6%
1 star
5%
See all reviews
8.7
Review score
28847 reviews
643 facilities
For pricing & availability:
(866) 374-4058
Brookdale Tramway Ridge
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Brookdale Tramway Ridge community exterior
88 Photos available
77 Floor plans available
Brookdale Tramway Ridge in google map
street view of Brookdale Tramway Ridge

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Anonymous
-
Child of resident/client
4.0
Review for Brookdale Tramway Ridge
The caregivers are great. Not enough activities. TV is not enough. We picked this community because of their activity schedule and location.

About the facility
Brookdale Tramway Ridge

Find connection and care in a supportive environment at Brookdale Tramway Ridge. Located in the cultural center of the Southwest, Albuquerque is a diverse city filled with captivating architecture and arts, as well as Latin and Native American cuisine and flavors. Our assisted living and memory care programs are designed to preserve residents' independence. Those in memory care are provided with dementia-friendly menus and activities to foster comfortable and personalized living. Color-coding and additional features can also be found throughout the community to promote calmness.

Before you move in, we provide a care assessment to determine which services best fit your unique needs. This also prevents you from paying for a service you don’t want or need. If you’re looking for assistance with activities of daily living, such as getting dressed in the morning, showering at night, and more, you can receive as much help here as you desire. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour security system is also in place to provide extra peace of mind.

Here, you can say goodbye to daily chores and errands. While your to-do list disappears, feel free to spend...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Tramway Ridge

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Tramway Ridge

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Brookdale Tramway Ridge community exterior
Brookdale Tramway Ridge

4910 Tramway Ridge Drive Northeast, Albuquerque, NM 87111

Haven Care- Evergreen
Haven Care- Evergreen

10400 Calle Contendo NW, Albuquerque, NM 87114

The Village At Alameda outdoor common area
The Village At Alameda

8810 Horizon Blvd, Albuquerque, NM 87113

Palmilla Senior Living community entrance
Palmilla Senior Living

10301 Golf Course Rd NW, Albuquerque, NM 87114

8.6
Review score
87 reviews
8.6
Review score
87 reviews
5 star
37%
4 star
36%
3 star
16%
2 star
6%
1 star
5%
9.3
Review score
7 reviews
9.3
Review score
7 reviews
5 star
72%
4 star
14%
3 star
0%
2 star
0%
1 star
14%
9.3
Review score
34 reviews
9.3
Review score
34 reviews
5 star
59%
4 star
29%
3 star
12%
2 star
0%
1 star
0%
9.3
Review score
154 reviews
9.3
Review score
154 reviews
5 star
64%
4 star
22%
3 star
5%
2 star
3%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Brookdale Tramway Ridge

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Low / No Sodium
  • Restaurant Style Dining
  • Room Service
  • Special Dining Programs
  • Professional Chef
  • No Sugar
  • Vegetarian
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible
  • Cable or Satellite TV
  • Ground Floor Units
  • Garden View
  • Wi-Fi/high-speed internet
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Outside Patio
  • Meeting Room
  • Central Fireplace
  • Outdoor Common Areas
  • Library
  • Beauty Salon
  • TV Lounge
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Game Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Live Dance or Theater Performances
  • Live Musical Performances
  • Cards / Pinochle Club
  • Day Trips and Outings
  • Other Religious Services
  • Activities On-site
  • Community Service Programs
  • Stretching Classes
  • Sensory-based Programs
  • Activities Off-site
  • Catholic Services
  • Devotional Activities Offsite
  • Walking Club
  • BBQs or Picnics
  • Quilting or Sewing Club
  • Karaoke
  • Intergenerational Programs
  • Current Events Club
  • Gardening Club
  • Art Classes
  • Men's Club
  • Happy Hour
  • Trivia Games
  • Reminiscence Programs
  • Brain fitness / Dakim
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Birthday Parties
  • Live Well Programs
  • Tai Chi
  • Yoga / Chair Yoga
  • Dances
  • Holiday Parties
  • Book Club

Reviews

for Brookdale Tramway Ridge

8.6Review score87 reviews
8.6
Review score
87 reviews
5 star
37%
4 star
36%
3 star
16%
2 star
6%
1 star
5%
Brookdale
8.7
Review score28847 reviews643 communities
Write a review
A Place for Mom has scored Brookdale Tramway Ridge with 8.6 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Brookdale Tramway Ridge has 87 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
4.1
Meals & Dining
4.0
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored Brookdale Tramway Ridge with 8.6 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Brookdale Tramway Ridge has 87 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score28847 reviews643 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 87 reviews
Cynthia - Family/friend
Memory Care
October 10, 2024
1.0
Unsanitary Conditions
While the floor staff were amazing, the rest of the facility is not. My parents were there for a little over a month and a half, during that time the water either didn’t work or barely trickled. The residents were unable to bathe and staff would sometimes bring water to the rooms so toilets could maybe be flushed once a day, if they were lucky. Some times it would be several days before a toilet could be flushed. During those times there was no way for the residents to wash their hands. Also, they moved in during the summer and we found the air conditioning in their room did not work. It took several weeks before they had a working air conditioner in their room. Most days the room would be in the high 80s and was unbearable. It also took several weeks to get the cable working in their room. All this was despite us making multiple calls and requests to get things fixed. I would never recommend placing anyone in this place.
Cleanliness
1
Friendliness
4
Care Services
2
Staff
5
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Brookdale Tramway Ridge
October 14, 2024
Thank you for taking the time to visit and provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
Anonymous - Family/friend
Memory Care
September 25, 2024
2.0
Verified Review
Need more employees per resident
Well it really was quite an awful experience. Although it only lasted a month I would never refer anybody to this place. Supposably they hired more people and changed some rules after we left but there are no activities., there are not enough employees, you can never find anyone to talk to or your loved one for that matter half the time, they keep the doors locked to their rooms which is troublesome to me. I felt they allowed the residents to have too much freedom about the time they get up and the time they go to bed. When you arrive you have to ring a doorbell sometimes waiting 10 minutes to be let in. One day there was poop all over the toilet and when I came back later that day it was still there. HEM took her bed a day early and the staff didn't tell them no so she had to sleep in a chair. Now the positive note I have to say the people that were working were very nice and helpful. They tried their best with the limited amount of people they had which were usually about two to three employees per 30 residents
Cleanliness
3
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
4
Activities
1
Value for Cost
2
Response from Brookdale Tramway Ridge
September 27, 2024
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Anonymous - Family/friend
Assisted Living
September 3, 2024
4.0
Verified Review
Review for Brookdale Tramway Ridge
The caregivers are great. Not enough activities. TV is not enough. We picked this community because of their activity schedule and location.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Jeff - Family/friend
Memory Care
July 31, 2024
4.0
Verified Review
Stay involved
Families need to be be present and interactive. Observation keeps staff honest. Most staff is good but like everywhere you have staff that shouldn't be in the field. If the families speak up consistently, then the staff and facility is forced to respond and take action. As far as activities go - More outside interaction such as music, visits from groups would be nice. Not much is done to stimulate the residents.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
MP - Family/friend
Assisted Living
June 27, 2024
2.0
Verified Review
Review for Brookdale Tramway Ridge
Short staffed. Director is not responsive to questions or problems.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Brookdale Tramway Ridge
July 1, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
William D - Family/friend
Assisted Living
June 18, 2024
5.0
Brookdale Tramway Ridge is great!
[name removed] is making friends and enjoying living there. We have liked working with the caring staff. We also like the beautiful location and proximity to [name removed]medical services, shopping, and even hiking!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
May 23, 2024
4.0
Verified Review
Recommended
My loved one was previously a resident at Brookdale Tramway Ridge and the overall experience was good. The friendliness was great. The staff and care services were good. Based on our experience, I would recommend Brookdale Tramway Ridge to others.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
4
David - Family/friend
Assisted Living
May 8, 2024
5.0
Verified Review
Review for Brookdale Tramway Ridge
We really like it the room, it is just the right size. The food is really good and the staff is premium. The only problem we had was with her next door neighbor who has the type of dementia that makes her paranoid and aggressive we have to really blunt with her to keep her from imposing on our time with Mom.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 6, 2024
3.0
Verified Review
Review for Brookdale Tramway Ridge
It's tolerable at times. Reason for picking them is because they sold me a lie.
Cleanliness
2
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Value for Cost
1
Response from Brookdale Tramway Ridge
March 8, 2024
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
Anonymous - Resident/client
Assisted Living
February 19, 2024
5.0
Verified Review
My Experience
I had a bad experience with the business aspect. Also, they were unfair in the management of the radio in the dining hall.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
DB - Family/friend
Assisted Living
January 11, 2024
3.0
Verified Review
Review for Brookdale Tramway Ridge
There is no outdoors place where residents can go. Do not have a barber that comes in to give hair cuts. (Not free hair cuts but those we could pay for) I don't know anything about the activities as I am not in Albuquerque. I picked this community over others because I knew my loved one would only be there a month two at the most. It was convient at the time I was looking and it is hard to make decisions over long distance. The ones I delt with were very friendly and helpful. I did not like the idea that my cousin got out of the facility after only being in 2 days and when I called to let yall know he was out no one at the facility knew about it so no I dont guess I would recommend Brookdale to anyone based on my experience.s
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Brookdale Tramway Ridge
January 17, 2024
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Anonymous - Family/friend
Assisted Living
December 1, 2023
4.0
Verified Review
My loved one was previously a resident at Brookdale Tramway Ridge and overall everything was very good for her at this facility. The cleanliness, friendliness and staff were great, generally speaking.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
August 25, 2023
3.0
Verified Review
Our Tour
We toured Brookdale Tramway Ridge during our search for an Assisted Living facility for our loved one. This facility was our favorite regarding people and facility. However, the rooms were absolutely dreary and we couldn't get past that.
Response from Brookdale Tramway Ridge
August 28, 2023
We are sorry to hear your tour of Brookdale (community name) did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Monty W - Resident/client
Assisted Living
July 3, 2023
5.0
Excellent in all respects.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Elbert D - Resident/client
Assisted Living
June 19, 2023
5.0
Safe- Pleasant nurturing residence
Living at Brookdale for two years has been a very good experience. I feel cared for in this atmosphere. Top of the best and feel safe and well cared for. My friends have told me I have been lucky to be at Broodkale
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Alvin D - Resident/client
Assisted Living
June 19, 2023
5.0
Good, friendly. Food is good. menu not trustworthy. Pecan pie to peach pie. Service ? sometimes
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Family/friend
Memory Care
January 27, 2023
1.0
Verified Review
Do not put your loved one at Brookdale.
My father died within a month of being at Brookdale. They were not transparent about the manner in which he died. They sent us an outrageous bill, which did not give us the deal they had initially promised us, and they also charged us for the time after he died. They were terribly understaffed. We never once saw them doing any activities with the residents. They just put people in their wheelchairs in the main room and left them to sit there. Overall it was a terrible experience.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
4
Activities
1
Value for Cost
1
Response from Brookdale Tramway Ridge
January 30, 2023
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Maria - Family/friend
Assisted Living
January 18, 2023
5.0
Verified Review
Great Facility with Helpful Staff
It's a great facility with a wonderful, competent, efficient, and caring staff. Dad's currently in the hospital, and while I'm there with him, they are hands on presently assisting my daughter to relocate him from their Assisted Living area to their Memory Care unit so his return can be as seamless as possible. I'm grateful to have found such a wonderful place for him!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Lori - Toured community
Memory Care
December 23, 2022
5.0
Verified Review
Be careful of corporate!
Be careful when dealing with corporate! Still getting bills from them. Mom had never even stayed there! Tramway Ridge are awesome, but the main office-not so much!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Lee - Family/friend
Assisted Living
December 6, 2022
4.0
My mom’s temporary stay
For the most part things went well. At times it was difficult to get hold of the upper staff or office staff for assistance. The staff that took care of my mom daily were very friendly and helpful. The food was good and there were activities for my mom to attend.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Viewing 1-20 out of 87 reviews

Neighborhoods
around Brookdale Tramway Ridge

See what the neighborhood has to offer and what’s nearby:
Brookdale Tramway Ridge in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the New Mexico regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about New Mexico regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Tramway Ridge

Brookdale Tramway Ridge offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Tramway Ridge 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (505) 271-9600 to reach a resident at Brookdale Tramway Ridge.

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Starting at $X,XXX+ monthly
9.3
Review score
154 reviews
9.3
Review score
154 reviews
5 star
64%
4 star
22%
3 star
5%
2 star
3%
1 star
6%
Studio, 1bd, 2bd, Detached Cottages / Bungalows
Palmilla Senior Living puts premium independent senior living within your reach. We offer Independent Living, Assisted Living and Alzheimer's and Memory Care in Albuquerque, New Mexico. All of our living options stress independence and autonomy, providing the assistance you need to live...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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