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8021 Christian Court, Louisville, KY 40222
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Anna Marie Kaiser
-
Loved one of resident/client
4.0
Caring staff
The staff is very caring and supportive. Very nice rooms with utilities, cable, and meals included. Activities and field trips are offered. [name removed] is my family member's favorite staff member. She is always willing to help solve any problem that may arise.
About the facility StoryPoint Louisville East
StoryPoint Louisville East’s craftsman-style architecture is lined with large, glass block windows, allowing natural sunlight to illuminate the stunning and sophisticated interiors. This multi-story community features multiple premier amenities, spacious living options, and amazing independent living services. Residents are welcome to visit with their loved ones in the lovely atrium lobby or take their pup for a walk through the landscaped grounds — the community is pet-friendly after all!
Community Services and Amenities
Staff strives to provide members of this community with a low-stress and welcoming environment where all can age gracefully. Professional associates provide regular housekeeping, maintenance, and linen services, so you can spend less time cleaning and more time with the ones you love most. They also offer complimentary transportation services to and from local attractions, shops, and country clubs, allowing you to continue practicing your favorite hobbies. Delicious and healthy meals are prepared daily for breakfast, lunch, and dinner. Multiple menu options are available at each meal, so you can pick your favorite entree every time. Savor every bite while chatting with friends in the elegant restaurant-style dining hall.
At StoryPoint Louisville East, you decide what level of care you receive. Emergency response services are available 24 hours a day,...
Read more
Senior living options offered
Independent Living
Pricing for StoryPoint Louisville East
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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8021 Christian Court, Louisville, KY 40222
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9.3
Review score
89 reviews
9.3
Review score
89 reviews
5 star
44%
4 star
40%
3 star
8%
2 star
6%
1 star
2%
9.9
Review score
135 reviews
9.9
Review score
135 reviews
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
54 reviews
9.7
Review score
54 reviews
5 star
67%
4 star
24%
3 star
7%
2 star
0%
1 star
2%
9.7
Review score
66 reviews
9.7
Review score
66 reviews
5 star
70%
4 star
24%
3 star
3%
2 star
0%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at StoryPoint Louisville East
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
Meals & Dining
- Vegan
- Low / No Sodium
- Guest Meals
- Gluten-free
- No Sugar
- Meals Provided
- Restaurant Style Dining
- Vegetarian
- Professional Chef
- Kosher
- International Cuisine
Room Amenities
- Wheelchair Accessible Showers
- Kitchenette
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Bath Tubs
- Full kitchen
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Uncovered Parking
- Covered Parking
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Beauty Salon
- Indoor Common Areas
- Computer or Media Center
- Meeting Room
- Library
- Barber Shop
- TV Lounge
- Outdoor Common Areas
- Outside Patio
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Billiards Lounge
- Fitness Center
- Game Room
Services
- Housekeeping
- Beautician
Languages spoken
- English
- American Sign Language
Activities
- Activities Off-site
- BBQs or Picnics
- Art Classes
- Devotional Activities Offsite
- Educational Speakers / Life Long Learning
- Stretching Classes
- Wii Bowling
- Brain fitness / Dakim
- Live Well Programs
- Happy Hour
- Devotional Activities On-Site
- Activities On-site
- Live Musical Performances
- Community Service Programs
- Trivia Games
- Live Dance or Theater Performances
- Wine Tasting
- Forever Fit
- Holiday Parties
- Birthday Parties
- Day Trips and Outings
Reviews
for StoryPoint Louisville East
Write a review
A Place for Mom has scored StoryPoint Louisville East with 9.3 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, StoryPoint Louisville East has 89 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.4
Care Services
4.0
Staff
4.6
Meals & Dining
4.1
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored StoryPoint Louisville East with 9.3 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, StoryPoint Louisville East has 89 reviews with an average "overall experience" of 4.1 out of 5.
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A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 89 reviews
Anna Marie Kaiser - Family/friend
Independent Living
September 19, 2024
Caring staff
The staff is very caring and supportive. Very nice rooms with utilities, cable, and meals included. Activities and field trips are offered. [name removed] is my family member's favorite staff member. She is always willing to help solve any problem that may arise.
Response from StoryPoint Louisville East
September 23, 2024
Hi Anna Marie,
Thank you for your wonderful review! We’re delighted to hear that your loved one is having a great experience and even has a favorite team member. Your feedback means a lot to us!
Melissia M - Family/friend
Independent Living
September 17, 2024
The staffing transition is a disaster
I wrote a check at the end of July to pay for August and it has yet to be cashed. I provided banking info so that future payments could be taken right out of the bank. The September payment has yet to be deducted. The invoice I received at the end of August was not itemized and was for over $[removed]. I called that day and left a message. I saw the assistant GM the following week and asked about it and she said the wrong invoices went out and new ones would be run. It has been almost 3 weeks now and no one has called me back and I have not received a revised invoice. Shortly after my mother moved in, the general manager was terminated. I believe the next one has now left and a new one starts in October. A new chef has been hired so hopefully the food will improve. I am told the sales person has left as well. When I go there twice a week I see the assistant GM and occasionally the activity director but no one else. There is seldom anyone at the desk.
Response from StoryPoint Louisville East
September 27, 2024
Hello Melissa,
We’re glad to have connected with you directly and assisted you with your concerns. If you have any further questions or issues, please don’t hesitate to reach out to our Executive Director. Thank you.
Anonymous - Toured community
Independent Living
September 16, 2024
StoryPoint Middletown
We have been here a year and we really like it. We think the staff is excellent. [name removed] does a great job here.
Response from StoryPoint Louisville East
September 17, 2024
Hello,
Thank you for your review! We’re thrilled to hear that you’re satisfied with our dedicated team. Your feedback is greatly appreciated.
BILL H - Resident/client
Independent Living
July 9, 2024
Now storypoint
Holiday Oxmoor is now story point Louisville East the name change hasn’t changed too much yet. I’ve been here now for for about 2 1/2 months, my experience so far has been that the people are very nice. The staff is very nice. The residence are very nice making a few friends story has changed a few things but basically for the best better the menu has changed a little bit, but they’re still serving three nice meals a day, I moved from a house with 3500 ft.² to a room with 500 ft.² gradually adjusting to it but so far everything is going well. I’m doing well.
Response from StoryPoint Louisville East
July 25, 2024
Hi Bill,
We recognize that transitioning into senior living can be an adjustment, but we're delighted to hear that you're enjoying our community and our exceptional team. If there's anything you require during this period of adjustment, please feel free to inform our Executive Director. Thank you!
SB - Family/friend
Independent Living
June 27, 2024
Review for StoryPoint Louisville East
The staff is super friendly and the residents are mostly nice, too!
Response from StoryPoint Louisville East
July 5, 2024
Hello,
We're thrilled to know you are having such a positive experience! Our team takes pride in creating a welcoming environment for all residents. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. Thank you.
CC - Family/friend
Independent Living
May 8, 2024
Review for Holiday Oxmoor Lodge
It is a wonderful place to put your loved one and you feel good that they are in a place that is like home. The only problem I have is the variety of food. What they have is good but it is repetitive. Need to switch it up more or have more options.
Response from StoryPoint Louisville East
June 11, 2024
Hello,
As StoryPoint Louisville East, we're excited to announce that we're under new ownership and are committed to continuous improvement. Your feedback is invaluable to us, and we'd love to connect with you directly to learn more about your culinary concerns. We always encourage our residents or their families to reach out to our Executive Chef or Executive Director with any questions, preferences, or concerns they may have. Please don't hesitate to call our community and ask to speak with our Executive Director. Thank you for considering StoryPoint Louisville East, and we look forward to addressing your concerns!
Anonymous - Family/friend
Independent Living
April 29, 2024
Holiday Oxmoor Lodge review
Oxmoor is too high for what they offer. They keep raising prices. Initially it started out great and then declined. I think they try to good but just don't have together yet. Also, it appears they have a high staff turnover which is concerning.
Response from StoryPoint Louisville East
June 12, 2024
Hello,
We're excited to announce that we are now under new ownership as StoryPoint Louisville East. We value your feedback and would love the opportunity to connect with you to learn more about your review and experience. Please connect directly with our Executive Director so we can address your concerns appropriately. Thank you!
Anonymous - Family/friend
Independent Living
March 29, 2024
Our Experience
My loved one is a resident at Holiday Oxmoor Lodge and overall the experience has been poor. The janitorial/maintenance staff is good. The rest of the staff has been okay to poor. They have major staff shortages and frequent staff changes, particularly in the dining room and kitchen. The value for cost is poor.
Response from StoryPoint Louisville East
April 4, 2024
Thank you for your feedback. I have shared your concerns with the General Manager, and she would appreciate the opportunity to hear more about them. Please email me at CustomerService@AtriaSeniorLiving.com if you would like to be put in touch.
Anonymous - Family/friend
Independent Living
March 15, 2024
Would recommend
We love the location, 3rd party therapy on-site, and the meals. But we are less pleased with the issue of under staffing, the apt cleaning not as frequent as promised, and often slow to respond to requests.
Terry B - Resident/client
Independent Living
February 27, 2024
FAMILY
I've been here over 7 years and I love everything about this place. The staff is great the entertainment is great, Activities are fun. Really good food. I really enjoy all the different stuff we get to do here and all of the people that live here are really nice
Marjorie M - Resident/client
Independent Living
February 17, 2024
Home
I really enjoy living here. Very nice place and I love my 2 bed room apartment. Everyone here is very nice to me. They offer lots of stuff to do here. I made lots of great people her. Love the stream in the back
Michelle - Family/friend
Independent Living
February 16, 2024
Recommended
Staff, for the most part, is amazing. And I witnessed an issue one weekend, communicated it with the management, and it seems to have been resolved. The only issues that we really have had have been some lack of communication from management. Housekeeping is good and the move-in process was smooth. I would say 90% of the meals are really good, but Mom has found a few that weren't so great. I would and have recommended the facility to others, and trust me, I'm picky when it comes to my mother.
Shirley F - Resident/client
Independent Living
February 16, 2024
Wonderful
I've bee here for almost 3 years and I absolute love it here. The people who live here and the staff are so wonderful and friendly. I love all the activities we do and all the places we get to visit. The food is good and the staff is outstanding.
Paul R - Resident/client
Independent Living
February 15, 2024
Real enjoy it here
I’ve been here 3 months and I love it! Everyone is very friendly and feels like home. They are also pet friendly. The food is good, The staff is great and everyone cares for everyone here. I definitely recommend anyone to come here
Bev H - Resident/client
Independent Living
February 15, 2024
A Great Place to live
I've been here for about 5 months now, and it has been great, I was very nervous moving here because I didn't think it would feel like home, But boy was I wrong. Its like living in a big house with all of your bestfriends. Everyone welcomed me with open arms. I love spending the day with all of my friends and the staff. We do so much here from dancing to bingo or arts or crafts, even bible stuff and that's importin. I'm very blessed to to live in a place like this
JW - Family/friend
Independent Living
January 24, 2024
Review for Holiday Oxmoor Lodge
The current residents spoke very highly of the place! I would recommend to others.
Anonymous - Family/friend
Independent Living
December 14, 2023
Holiday Oxmoor Lodge review
We don't like Holiday Oxmoor Lodge for our mom . They told us one thing to get our mom in about the transportation and then said that they never told us what we re told about transportation. Then the food is not good sometimes cold and the pizza was dry and would not feed it to my dog. They need to have better meals for the amount of money people pay in that place .
Response from StoryPoint Louisville East
December 20, 2023
Thank you for sharing your experience. The General Manager would be happy to discuss your concerns with you further. If you would like to be put in touch with her, please email me with the best way to reach you at CustomerService@AtriaSeniorLiving.com.
Anonymous - Family/friend
Independent Living
December 8, 2023
Holiday Oxmoor Lodge review
Overall very pleased.
Areas for improvement: Need a new hairdresser!
Someone to answer the phone when calling.
Make sure residents know when their food is delivered and not leave it sitting outside in the hallway.
Have more consistency with the dining room staff.
Maintenance is slow to respond. Had 3 weeks to get the apt ready before she moved in(was paying rent in during that time) and she's been moved in for 4 weeks this Saturday and they still have one more thing to fix.
Robin G - Family/friend
Independent Living
June 27, 2023
Wonderful place for your loved ones
Everyone is very nice and friendly. They are quick to fix any problems that arise. When we moved in the hot water in the bathroom didn't work and the frig didn't work and they fixed it in one day. Very nice people. It is expensive, but we really like the place. The size of the apartments are very reasonable with a lot of closet space.
Response from StoryPoint Louisville East
June 29, 2023
Your kind compliments mean the world to our team. It is our pleasure to serve our residents at Holiday Oxmoor Lodge each and every day. Thanks for sharing your experience!
Anonymous - Family/friend
Independent Living
May 5, 2023
Review for Holiday Oxmoor Lodge
Basically they are weak on care, can't provide service reliably. Meals not too tasty, not a lot of activities. I was in a rush and they had specials running at the time. It was randomly done. The staff was friendly.
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Frequently Asked Questions about StoryPoint Louisville East
StoryPoint Louisville East offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored StoryPoint Louisville East 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (502) 425-2402 to reach a resident at StoryPoint Louisville East.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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