Ovation Heartwood Preserve

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Ovation Heartwood Preserve

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They took time, answered my questions and seemed genuinely wanting to help. Cleanliness is excellent. From, front door, offices, dining and other rooms. And apartment in great shape and very very clean. We could move our stuff in right away and not have clean things first Everyone from receptionist to cleaning staff to waiters (and all residents) are extremely helpful, cooperative and very friendly. The quality of care seems to be above satisfaction. Two concerns. (1). No one ever checks/inquires about cares that we're to be done. Has your cleaning people been taking care on the day assigned? (2). I was told they would do linens but not towels or personal items. That's fine . Then someone told resident we can only do towels if they do your personal stuff too. \nResidents should be contacted at least once a month to make sure things are going ok or if they have any questions, concerns etc.\nAlso we were asked when someone should check on them. But I really don't think anyone has checked on them , asked how they are etc. since they moved in. Dining room very cheerful, staff very helpful, friendly and meals are very good and prepared well. Menu is good and specials are well chosen I think and also tasty. Hours dining room is open I feel are great. Accommodates all ideal times for anyone. Waitors/waitresses are very pleasant and helpful. I feel really good about most of their activities. Seems something there for most everyone. I know they give a schedule for every week, days and times, but I also feel that the family and residents should discuss what may- be they want to get involved with to the staff and maybe give that resident a reminder that that certain activity is coming up. I know that's probably a lot to ask of so many residents but wish something could be implemented. I also know families of residents could help out in that area also. Of course I feel these prices are high but comparable to other facilities. 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1453955

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470 Maxwell Plz, Omaha, NE 68154

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68154

Omaha

NE

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2024

Ovation Heartwood Preserve is now open!<br>Upscale Senior Living In Omaha, Nebraska<br>A month-to-month rental community with no entrance fee or buy-in.<br><br>A lifetime of hard work and service is worth a standing ovation and the chance to engage at your own pace.<br>Re-energize and explore surrounded by an urban development of family homes, vibrant shopping, history, and engaging culture in Omaha, Nebraska.<br><br>Part of the Arete family of communities, Ovation's assisted living and memory support opened in 2022 and Independent Living will open later in 2023.

Ovation Heartwood Preserve is now open!<br>Upscale Senior Living In Omaha, Nebraska<br>A month-to-month rental community with no entrance fee or buy-in.<br><br>A lifetime of hard work and service is worth a standing ovation and the chance to engage at your own pace.<br>Re-energize and explore surrounded by an urban development of family homes, vibrant shopping, history, and engaging culture in Omaha, Nebraska.<br><br>Part of the Arete family of communities, Ovation's assisted living and memory support opened in 2022 and Independent Living will open later in 2023.

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