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551 North Road, Westfield, MA 01085
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Anonymous
-
Child of resident/client
5.0
Mom is very happy
We chose Armbrook Village because of the convenient location and the solid reputation that they have around town.
Everyone there is extremely friendly and helpful. Mom is very happy there!
About the facility Armbrook Village
Armbrook Village offers seniors a secure, supportive and independent lifestyle.
The community features both independent and assisted living options as well as a state-of-the-art Compass Memory Support Neighborhood featuring innovative, research-based programming for those with memory loss developed in affiliation with the Boston University School of Medicine Alzheimer's Disease Center.
Armbrook Village's 122 rental apartments are among the largest in the area. The community is located in Westfield MA, in the heart of the Pioneer Valley just minutes from the Mass Pike and Route 91.
Residents enjoy an enriching, supportive lifestyle with personalized services, innovative EnrichedLIFE programming, a fine dining experience featuring our award-winning Brain Healthy Cooking Program, and upscale amenities including a country kitchen, putting green, bocci court, pub, chapel, movie theater and full service salon.
The community features both independent and assisted living options as well as a state-of-the-art Compass Memory Support Neighborhood featuring innovative, research-based programming for those with memory loss developed in affiliation with the Boston University School of Medicine Alzheimer's Disease Center.
Armbrook Village's 122 rental apartments are among the largest in the area. The community is located in Westfield MA, in the heart of the Pioneer Valley just minutes from the Mass Pike and Route 91.
Residents enjoy an enriching, supportive lifestyle with personalized services, innovative EnrichedLIFE programming, a fine dining experience featuring our award-winning Brain Healthy Cooking Program, and upscale amenities including a country kitchen, putting green, bocci court, pub, chapel, movie theater and full service salon.
Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Armbrook Village
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Armbrook Village
551 North Road, Westfield, MA 01085
Southwick Village
802 College Hwy, Southwick, MA 01077
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Heritage Woods
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9.0
Review score
37 reviews
9.0
Review score
37 reviews
5 star
73%
4 star
24%
3 star
0%
2 star
3%
1 star
0%
9.7
Review score
34 reviews
9.7
Review score
34 reviews
5 star
88%
4 star
3%
3 star
3%
2 star
6%
1 star
0%
9.4
Review score
16 reviews
9.4
Review score
16 reviews
5 star
74%
4 star
13%
3 star
13%
2 star
0%
1 star
0%
9.3
Review score
26 reviews
9.3
Review score
26 reviews
5 star
53%
4 star
31%
3 star
12%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Armbrook Village
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Professional Chef
- Guest Meals
- Gluten-free
- Vegan
- Special Dining Programs
- Meals Provided
- International Cuisine
- Restaurant Style Dining
- No Sugar
- Low / No Sodium
- Vegetarian
Room Amenities
- Wheelchair Accessible Showers
- Air Conditioned
- Ground Floor Units
- Kitchenette
- Respite or Short Term Stays Offered
- Full kitchen
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
- Bar or Pub
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Outdoor Common Areas
- Library
- Meeting Room
- Computer or Media Center
- Central Fireplace
- Indoor Common Areas
- Beauty Salon
- TV Lounge
- Outside Patio
Recreational areas
- Golf Course or Putting Green
- Raised Garden Beds
- Fitness Center
- Game Room
- Billiards Lounge
- Movie or Theater Room
- Arts and Crafts Center
- Piano or Organ
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Trivia Games
- Reminiscence Programs
- Stretching Classes
- Wii Bowling
- Wine Tasting
- Community Service Programs
- Activities On-site
- Brain fitness / Dakim
- Happy Hour
- Art Classes
- Live Dance or Theater Performances
- Gardening Club
- Live Musical Performances
- Cooking Classes
- Day Trips and Outings
- Intergenerational Programs
- Tai Chi
- Yoga / Chair Yoga
- Birthday Parties
- Holiday Parties
- Devotional Activities Offsite
- Pet-focused Programs
- Sensory-based Programs
- Activities Off-site
- Educational Speakers / Life Long Learning
- BBQs or Picnics
- Devotional Activities On-Site
Reviews
for Armbrook Village
Write a review
A Place for Mom has scored Armbrook Village with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Armbrook Village has 37 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.6
Friendliness
4.7
Care Services
4.5
Staff
4.7
Meals & Dining
5.0
Activities
4.6
Value for Cost
4.5
A Place for Mom has scored Armbrook Village with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Armbrook Village has 37 reviews with an average "overall experience" of 4.6 out of 5.
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1-20 of 37 reviews
Anonymous - Family/friend
Assisted Living
May 6, 2024
Mom is very happy
We chose Armbrook Village because of the convenient location and the solid reputation that they have around town.
Everyone there is extremely friendly and helpful. Mom is very happy there!
Cara - Family/friend
Memory Care
April 30, 2024
Kind, gentle staff, yet I feel a little out of the care team loop.
While the facility is mostly very good and their food is excellent, my experience as my husband’s caregiver for many years (and POA and health care proxy) in our 45 year marriage is that I am not alerted when nursing makes decisions about medical and other mangement issues. In general, communication is not great, though the staff are very kind. I could give you a number of examples that illustrate poor communication.
The chain of command is hard to understand. Nursing staff (who are located in another part of the building) are actually supposed to supervise the day to day planning for direct hands-on care of memory unit residents. The program director and activities coordinator on the memory unit who are on-site 7 days/week appear to not have much authority to determine what happens with particular residents. A related staffing issue is that staff float -from memory to assisted floors. And per diems not being able to answer my questions about my husband.
LM - Family/friend
Assisted Living
November 20, 2023
Review for Armbrook Village
Staff was warm and welcoming. Residents appeared happy when I visited. And it is in a nice location. I would say it is a wonderful community.
Anonymous - Family/friend
Assisted Living
May 11, 2023
Happy with our decision
The staff is very nice, mom enjoys the food, very clean facility, many activities. Overall, I am very pleased with my decision to move mom into Armbrook Village.
the one bedroom that she has is very spacious and all of the accommodations provided are great.
Sharon I - Family/friend
Memory Care
December 5, 2022
Armbrook is Wonderful
The staff is wonderful. They're very, very caring, and any kind of medical issue is promptly taken care of. It has been a very good experience for our family.
Nate - Family/friend
Assisted Living
August 12, 2022
Would Recommend
Armbrook Village is amazing. Everyone that works there is so friendly and helpful. The food is amazing. There are a ton of activities, and the entire place is very clean. I would definitely recommend it to anyone.
Michele Z - Family/friend
Assisted Living
April 27, 2022
The time of their lived
For how tough this decision was for my in laws to adjust to this type of change. They are so grateful that they at least tried it out. It may not work for everyone but I have seen my loved ones flourish in this community. My father in law tells me all of the time how he does not have to worry about anything and it is wonderful. My mother in law thought this was the worst thing and now she goes to yoga work out classes and more things that we thought she would never participate in.
Nicole M. - Family/friend
Memory Care
November 14, 2019
Highly recommend Armbrook Village
Armbrook Village provided high quality care to my mother who spent 2 weeks in respite after being discharged from a rehab setting. All the staff were very pleasant, cooperative and patient in helping my mother. I choose this facility for their reputable care of their residents and would high recommend Armbrook Village to those seeking an ALF setting.
Response from Armbrook Village
November 21, 2019
Thank you for your review! Our short-term Respite Stay Program is a perfect choice for families following discharge from a hospital or rehab center when a senior is not quite ready to be home alone, when they need a little more time in a supportive environment to recuperate and do their out-patient rehab. In a Respite Stay seniors pay one all-inclusive daily fee for a private furnished apartment, personal care, all meals, and access to our community's amenities and social activities. Many seniors over the years have also used our short-term stay program to live in our community for a short while to make sure it's the right choice for them before they make a permanent move to a new home.
Kathy M - Family/friend
Memory Care
October 19, 2019
A warm and happy place to live
My family did a lot of research and a few visits with Mom trying to find the right place for Mom. We really found the perfect place for her when we visited Armbrook Village in Westfield. She has now been there a month and a half and Mom has adjusted beautifully and is so happy at Armbrook. It truly is an amazing place. I can't believe how happy everyone there is from senior residents to all their staff and Dr. [name removed] who sees patients in their rooms. Even employees who come in and hang pictures or set up her TV just love Armbrook. The young staff hustle about the dining room aware of who needs help deciding what to order, who they should offer to have their meat cut for them, etc. Residents approach both myself and my Mom inquiring on how she is adjusting and offer suggestions such as "I think she will like exercise class" or just complimenting her sweater, her sneakers or otherwise welcoming her to the community. I have caught myself wondering how all the residents could be so happy - do they screen out grouchy or negative clients? Then I realize it is just that they alleviate the stress of aging and memory loss by providing residents with what they need. They go above and beyond planning activities that will be meaningful, fun and enriching. I was fighting back tears when my Mom said to me "Everyone is so nice here, some people need more than me and some need less, but we are all here getting what we need". As she visited other places, she always looked at residents hoping to feel many people were more at her level of need and she truly finds that at Armbrook. She gets 3 meals a day which not only alleviates the stress of meal prep and shopping, but also provides built-in social opportunity. Mom enjoys the meals and that she can make choices every day. We are so happy she has adjusted so nicely to the community at Armbrook. Come in and visit and you will experience a very happy place with great programming and options for residents.
Kathy Murray - Family/friend
Memory Care
October 19, 2019
Armbrook Village - A special place for my mom.
I wanted to share how Armbrook Village in Westfield, MA has been the perfect place for my mom. Mom has adjusted beautifully and is so happy at Armbrook. It truly is an amazing place. I can't believe how happy everyone there is from senior residents to all their staff and Dr. [name removed] who does patient medical visits in their own apartment. Even employees who come in and hang pictures or set up her TV just love Armbrook. The young staff hustle about the dining room aware of who needs help deciding what to order, who they should offer to have their meat cut for them, etc. Residents approach both myself and my mom inquiring on how she is adjusting and offer suggestions such as "I think she will like exercise class" or just complimenting her sweater, her sneakers or otherwise welcoming her to the community. I have caught myself wondering how all the residents could be so happy - do they screen out grouchy or negative clients? Then I realize it is just that they alleviate the stress of aging and memory loss by providing clients with what they need. They go above and beyond planning activities that will be meaningful, fun and enriching. I was fighting back tears when my Mom said to me "Everyone is so nice here, some people need more than me and some need less, but we are all here getting what we need". As she visited other places, she always looked at residents hoping to feel many people were more at her level of need and she truly finds that at Armbrook.
Response from Armbrook Village
November 21, 2019
Thank you so much for your heartfelt review. Your deep sense of relief and appreciation for how your Mom is thriving at our community shines through. I understand how gratifying it must have been for you when your Mom told you that she felt that her needs were being met, and everyone was so nice here. I know by "everyone" that she meant, not only our staff, but also her fellow residents who bond together and support each other. Clearly she, and you, feel that she is in the right place being supported and cherished for the wonderful person she is!
Jean Ritchie - Family/friend
Memory Care
October 2, 2019
The "Connected Life Program" at Armbrook Village
If you are looking for a place for a loved one with dementia, Armbrook Village’s “Connected Life” program is very much worth considering. The Connected Life program was set up to facilitate well organized shared experiences for its members in day-to-day activities. The first thing you will notice is how effectively program leaders treat group members as the adults they are and are entitled to be treated.
[name removed] (Program Director) and [name removed] run the program. They have an intuitive way of choreographing program components so that the member’s day is well planned, but respectful of the individual’s need for occasional quiet time.
You will also notice that group members appear to be enjoying what they are doing. This is no accident. They are.
The program consistently lets group members feel successful in what they do. They go from one scheduled segment of the day to another with positive feelings about what they have been able to do.
They also are led to have positive feelings about themselves and others in the group.
The program name itself – “connected” – tells the story. Group members end up connected to the group and become bonded to each other, while at the same time feeling integrated into the larger life of Armbrook Village and other residents who are not part of the group itself.
The program may not be for everyone; but if you feel that this brief description might possibly be a good fit for your loved one, it’s definitely a place to explore.
Response from Armbrook Village
October 8, 2019
Thank you! You just explained our ConnectedLIFE Program so clearly. We could only imagine when we first created this program that it would turn into something so positive and impactful for seniors with early memory loss (Mild Cognitive Impairment) living in our assisted living community. With the right associates in place to run the program, a wonderful group of residents who remain positive despite their memory loss and who care deeply for others in their group, and families like you who support us every step of the way, it is indeed a very successful endeavor. It feels good knowing we are making a difference for individuals living with early, yet advancing, dementia - a group that often pulls back from engaging in social activities, who often become very isolated living at home alone, and who tend to self-isolate even when living within a traditional assisted living community.
Mickey Buhl - Family/friend
Memory Care
September 13, 2019
Perfect place for my mom
We looked very carefully at many sites for my mom as it became clear Alzheimers was setting in. Our entire family is so happy that we found and chose Armbrook. Their super-friendly, family-like feel is wonderful, the programming is ideal for my mom - keeping her engaged in cheerful, engaging activities, and their unending positivity maintains her dignity as her mental control fades. It's been simply wonderful.
Response from Armbrook Village
October 4, 2019
Thank you so much for your review! We agree that our innovative programming has done wonders for your Mom. It's a tough road for the person with Alzheimer's (and the people who love them) as they lose cognitive abilities and memory over time. We believe that each person living with Alzheimer's should be recognized and celebrated as a person worthy of dignity and respect, and not be defined by their diagnosis. So it is heartwarming to us that you feel your Mom's dignity is being maintained in a positive supportive home.
Bill Fagan - Family/friend
Memory Care
September 13, 2019
Caring facility
Moving our mom here to Armbrook village turned out to be the best move we could have made. They take very good care of her and all the staff is on top of her needs and well fair. Keeping her safe, cared for and happy. the dementia memory support program keeps mom stimulated and engaged. We are very very happy with all aspects of Armbrook village Westfield. If your unsure where to go with your aging loved one, visit Armbrook village and see for yourself.
Response from Armbrook Village
October 4, 2019
We are so glad your Mom is thriving in our Compass Neighborhood. It's music to my ears that you see your Mom stimulated and engaged. That's exactly what our Compass program is designed to do -- it's based on research that socialization, diet, exercise and tailored programming can play a major role in the management of dementia causing diseases, and may actually be more effective in treating the symptoms of dementia than current medications. It's gratifying to see your Mom benefitting from our Compass approach.
Debbie - Family/friend
Memory Care
September 13, 2019
This is a great place to live
My mom has lived at Armbrook Village in the Compass Memory Care area. I could not have found a more perfect place for her to live. She is happy there and the programs are well suited for her. The staff is friendly, knowledgeable and caring. I would not hesitate telling anyone to stop by and take a tour.
Response from Armbrook Village
October 4, 2019
Thank you for your kind words and for encouraging people to take a tour of our Compass Memory Support Neighborhood. It's very hard on families when a loved one is declining due to a dementia causing disease, such as Alzheimer's. Very often families assume their Mom or Dad would do best staying at home in familiar surroundings, but I would encourage them to check out a memory support program such as ours to see firsthand what a supportive environment, caring staff, opportunities to socialize with peers, and innovative engaging daily programming can do for them!
Anonymous - Toured community
Memory Care
January 12, 2018
$4525/mo; studio and 1 bdrm apts; one time $1500 community fee; optional services additional cost (medication mgt, laundry svs, guest meals, salon, telephone, cable and internet) PACE accepted but not Medicaid/MassHealth
Anonymous - Family/friend
Memory Care
May 2, 2017
The Only Place
My mom is having a great time here and she loves it. They were the best fit because It was the only place that could take a dog, She did not want to get rid of her dog.They had a 1st floor apartment available to take her dog out. From what we have tried the meals are really good. The staff are very friendly. Activities are planned out and the community is kept clean. All is good for her.
Anonymous - Family/friend
Memory Care
December 5, 2016
Nice friendly environment!!
My mother is doing the best that she can on making the adjustment into this community. the staff are very friendly and have been attentive to my loved ones needs. She said there could be a little improvement on the food they serve. It is a mediatrian diet so its a little different then what she is used to with the different spices and flavors.
Anonymous - Family/friend
Memory Care
September 27, 2016
Taking Good of My Wife and Her Needs
My wife is doing very well here at this community. I know she is safe and being cared for well. They have a great staff here, they are caring for her well. The community looks great, everything is well maintained. Everything has worked out very well for us here. This is a community I would highly recommend.
Anonymous - Toured community
Memory Care
August 29, 2016
Beautiful community!
We enjoyed the tour of Armbrook Village. The staff were friendly and were able to address all of my concerns. The community was very well kept and clean throughout. The community is very nice and was a good option for our loved one.
Anonymous - Family/friend
Memory Care
May 4, 2016
Helpful Supportive Staff
The community looks great and they keep the place very nice and clean. The staff is helpful, they are doing a good job caring for my mother. There are activities for her when she is ready to participate. She says the food is okay. She is still adjusting and the staff has been great with helping her to adjust.
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.
Frequently Asked Questions about Armbrook Village
Armbrook Village offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Armbrook Village 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (413) 568-0000 to reach a resident at Armbrook Village.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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