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Keystone Commons

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460 West Street, Ludlow, MA 01056

8.5
Review score
29 reviews
Add review
8.5
Review score
29 reviews
5 star
49%
4 star
34%
3 star
7%
2 star
3%
1 star
7%
See all reviews
8.5
Review score
197 reviews
14 facilities
For pricing & availability:
(866) 374-4058
Keystone Commons
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Keystone Commons community exterior
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Keystone Commons in google map
street view of Keystone Commons

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Donna H
-
Child of resident/client
4.0
Posititive Changes with New Leadership
There is a new Director just coming on board. Theses ratings are based on the previous Director. I am already seeing positive changes with the Interim and new Director and hope they will continue. Hopefully this is a new beginning for Keystone to regain their reputation.

About the facility
Keystone Commons

The rolling hills and brilliant pastures of the Pioneer Valley in Western Massachusetts epitomize the storybook setting that is common in rural New England. Keystone Commons is nestled on the edge of Ludlow, Massachusetts, where secret swimming holes and roadside farm stands animate summer dreams.

Rich with history, natural surroundings, and urban convenience, the city of Ludlow has something for everyone. A trip to Boston for a baseball game or historical jaunt is just over an hour away. Fall leaf peeping in the hilltowns of The Berkshires is less than an hour west. Closer to home, Ludlow offers unique dining options, and a number of festivals throughout the year to celebrate its strong Portuguese and Polish heritages.

Keystone Commons Services and Amenities

With three living options to best fit a variety of needs, Keystone Commons offers a beautiful and ideal living space. Independent living, assisted living, and memory care residents enjoy an astonishing list of amenities and care options that make living just a little more convenient.

Maintenance-free independent living makes things simple by including a spacious, private apartment, basic cable, utilities, and all household maintenance in one easy payment. The resort-style dining, fitness center, putting green, and fun events just add to the...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Keystone Commons

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Keystone Commons

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Keystone Commons community exterior
Keystone Commons

460 West Street, Ludlow, MA 01056

The Reserve at East Longmeadow community exterior
The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

Day Brook Village Senior Living
Day Brook Village Senior Living

298 Jarvis Ave, Holyoke, MA 01040

Christopher Heights Of Belchertown
Christopher Heights Of Belchertown

99 Front St, Belchertown, MA 01007

8.5
Review score
29 reviews
8.5
Review score
29 reviews
5 star
49%
4 star
34%
3 star
7%
2 star
3%
1 star
7%
9.1
Review score
56 reviews
9.1
Review score
56 reviews
5 star
41%
4 star
39%
3 star
4%
2 star
7%
1 star
9%
9.0
Review score
10 reviews
9.0
Review score
10 reviews
5 star
40%
4 star
40%
3 star
10%
2 star
0%
1 star
10%
8.9
Review score
3 reviews
8.9
Review score
3 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Amenities
at Keystone Commons

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • International Cuisine
  • Low / No Sodium
  • Guest Meals
  • Gluten-free
  • Kosher
  • Organic
  • Meals Provided
  • Vegetarian
  • No Sugar
  • Professional Chef
  • Vegan
  • Special Dining Programs
  • Room Service

Room Amenities

  • Fireplaces
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Cable or Satellite TV
  • Handicap Accessible
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Full kitchen
  • Kitchenette
  • Private patio, deck, or balcony
  • Garden View
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Indoor Common Areas
  • Private Bath
  • Beauty Salon
  • TV Lounge
  • Outdoor Common Areas
  • Library
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room

Recreational areas

  • Billiards Lounge
  • Game Room
  • Golf Course or Putting Green
  • Movie or Theater Room
  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • Spanish
  • Portuguese
  • English

Activities

  • Current Events Club
  • Community Service Organizations
  • Karaoke
  • Bridge Club
  • Intergenerational Programs
  • Walking Club
  • BBQs or Picnics
  • Jewish Services
  • Quilting or Sewing Club
  • Educational Speakers / Life Long Learning
  • Light Therapy Programs
  • Sensory-based Programs
  • Activities Off-site
  • Catholic Services
  • Devotional Activities Offsite
  • Choir / Singing Club
  • Community Service Programs
  • Activities On-site
  • Stretching Classes
  • Day Trips and Outings
  • Other Religious Services
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Dances
  • Cooking Club
  • Holiday Parties
  • Book Club
  • Forever Fit
  • Christian Services
  • Live Well Programs
  • Birthday Parties
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Brain fitness / Dakim
  • Wine Tasting
  • Reminiscence Programs
  • Trivia Games
  • Wii Bowling
  • Art Classes
  • Gardening Club
  • Cooking Classes
  • Men's Club
  • Happy Hour

Reviews

for Keystone Commons

8.5Review score29 reviews
8.5
Review score
29 reviews
5 star
49%
4 star
34%
3 star
7%
2 star
3%
1 star
7%
Write a review
A Place for Mom has scored Keystone Commons with 8.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Keystone Commons has 29 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
4.3
Staff
4.3
Meals & Dining
4.1
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored Keystone Commons with 8.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Keystone Commons has 29 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 29 reviews
Donna H - Family/friend
Memory Care
October 30, 2024
4.0
Verified Review
Posititive Changes with New Leadership
There is a new Director just coming on board. Theses ratings are based on the previous Director. I am already seeing positive changes with the Interim and new Director and hope they will continue. Hopefully this is a new beginning for Keystone to regain their reputation.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Anonymous - Resident/client
Assisted Living
September 25, 2024
1.0
Verified Review
Keystone Commons review
It was terrible! The CNA's, except for one, were rude, the Apt was cold because they wouldn't turn the heat on until sometime in October, the hall rugs were filthy. The food was good, though.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Kathy - Family/friend
Independent Living
June 28, 2024
5.0
Verified Review
Fantastic activities for all!
They have an amazing and wonderful variety of activities!!! Artsong, ballroom dancing, bowling, outside bbq and musical performances, new minigolf, monthly themed activities where all residents participate, happy hour at pub every Friday before dinner, weekly field trips to wineries, museums, etc.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
January 3, 2024
5.0
Verified Review
excellent experience so far, great staff and the activities are fun. just wish it was affordable
It's a great place but it is so over the top expensive. I don't know how anyone can afford it for long and you really never know how long. Staff are great and the activities are fun.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
2
Anonymous - Family/friend
Memory Care
December 29, 2023
5.0
Verified Review
Staff is Attentive and Caring
The staff members at Keystone Commons are caring and friendly. The only reason I gave a 3 to the cleanliness was that the memory care unit needs attention with redoing the area and the rooms
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Resident/client
Assisted Living
November 20, 2023
3.0
Verified Review
Would not recommend
Areas they could improve on - Let the residents control their thermostats year-round. It was always too cold in the rooms and the dining room. The hall carpet needs to be cleaned or replaced On a positive note, the staff Was very friendly. The residents were Not.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Independent Living
July 7, 2023
5.0
our families experience
Our loved one had a very roomy apartment and the social activities are great! Lots to do! When it comes to the activities they have different areas they residents can stay engaged in. For Staying Connected they have things like morning share, happy hour, restaurant outings, pet therapy and shake a memory. For Stay Inspired they have painting class, spiritual services, cooking demos, live music and nature photography. For Staying Fit, they have Tai Chi, walking club, fitness dice, chair yoga, and relaxing massages. For Staying Sharp there is UNO, blackjack and Mexican Train dominoes, bingo, news & views, documentaries and trivia pub.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kath - Family/friend
Independent Living
May 8, 2023
4.0
Verified Review
One great place to send your family member
My loved one is a resident at Keystone Commons and so far things have been very good. This facility is excellent! The staff is very caring. Communication with the family is excellent. My loved one loves the meals. I would recommend this facility to friends and family.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Memory Care
October 6, 2022
2.0
Verified Review
I toured this community and I did not get a good impression. Cleanliness was definitely lacking. Not a good choice for my loved one.
anonymous - Toured community
Independent Living
January 19, 2022
0.5
Verified Review
Community Tour
I would give them zero stars if I could. I wouldn't recommended them at all. One lady wanted to pat my service dog. And the person giving the tour said they didn't want me there. I would not recommend them at all.
D M - Toured community
Assisted Living
November 10, 2021
5.0
Verified Review
My tour review
This community was wonderful it just was more costly and further away than what we were looking for, for our loved one. The tour was nice and very informative.
anonymous - Toured community
Memory Care
June 28, 2021
5.0
Verified Review
Tour of Keystone Commons
We toured Keystone Commons and it was a great facility, would have been an awesome choice. My loved one is a fall risk and physically declining so we figured that the long hallways would have been an obstacle for him. They have a hybrid program we liked that is in between memory care and assisted living.
Kathleen H - Family/friend
Independent Living
April 13, 2021
4.0
Verified Review
Positive experience
We have had a wonderful experience, they people there are very very nice and they do seem very caring towards our loved one. We would without a doubt recommend the Keystone Commons community to others.
Cleanliness
4
Friendliness
4
Staff
4
Value for Cost
4
anonymous - Family/friend
Memory Care
March 31, 2021
5.0
Verified Review
great care and piece of mind for myself and my loved one
The community is very clean and when you visit you see the daily activities and life being lived. The community is good with communication and the staff very caring and concerned about our loved ones. The nursing staff has done a great job. The food is good and my loved one really likes it. I would recommend this community to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
4
Anonymous - Toured community
Memory Care
February 8, 2021
5.0
Very enjoyable tour; well maintained grounds and community areas; welcoming environment; plenty of activities indoors and out; our tour guide was extremely knowledge and paid close attention to the needs of our family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
January 12, 2018
3.0
$4050/mo for studio; $5750/mo for 1 bdrm; includes meals, 1 1/2 hr care (meds, etc); RN assessment, care plan, transportation to and from medical and shopping); WAITING LIST with $500 dep; 5 people waiting 30 - 90 days; one-time community fee $3500; Verizon and Charter; weekly housekeeping, laundry (towels and linens)
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Family/friend
Memory Care
November 28, 2017
4.0
Verified Review
The staff seems to be friendly and caring
My mother was here briefly. I thought they were doing their part and they were fine. There is an adjustment period for any place you go, though. But overall I thought they were great. I thought the staff was pretty good and I’ve been there periodically on different occasions for hours at a time. It’s very apparent that the staff cared about the residents because they knew all of them by name and interacted with them well. The only thing I will say I didn’t like is that I didn’t see that scheduled things were really being adhered to, such as showering. I spoke to them on the phone and they gave me her shower schedule. I would call my mom to check on it and by the time I spoke with her, she still hadn’t been given a shower. One of her pain medications was only available on request and they would not give it to her unless she could tell them the name of the medicine, but it’s a difficult name to pronounce and it’s disappointing that they wouldn’t let her have it. The food seemed good, though, and it seemed to be well balanced and nutritious. Everything seemed to be clean and housekeeping would come by once a week to help change the bed sheets and the towels. They would also vacuum the floors and clean the bathrooms.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
September 13, 2017
4.0
Verified Review
Glad Dad Was There
After only being here 3 weeks my father in law became ill and the staff was the ones that picked up that something wasn't right with him and brought it to our attention. The staff is wonderful very attentive and professional and nice. The community is nice very clean and well maintained. The food seemed to be good. The location is great very close to my home so we can be there often to visit. We would recommend them.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Memory Care
July 18, 2017
5.0
Lovely, bright, clean facility. [Removed] gave an excellent tour and knew all the residents we ran into by name. She introduced my mom to another recent widow who had moved in only a few months ago and though she acknowledged that the transition was initially difficult, she loves it and has made many friends. Rooms were spacious and bright. Mom was impressed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
June 26, 2017
4.5
Well worth it!
We couldn't be happier. My Mom is enjoying her new home and the staff and residence have all been so friendly and helpful. We all rest easier knowing she is in good hands.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 29 reviews

Neighborhoods
around Keystone Commons

See what the neighborhood has to offer and what’s nearby:
Keystone Commons in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Keystone Commons

Keystone Commons offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Keystone Commons 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 583-6611 to reach a resident at Keystone Commons.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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