The Reserve at East Longmeadow

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The Reserve at East Longmeadow

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The Staff is wonderful and the activities they offer have my mother more active than she has been in a very long time.","reviewerDisplayName":"Serenity G","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"I would absolutely recommend ","reviewContent":"He was only there for a week and his exposure was limited.\nCleanliness five\nFriendliness five\nQuality of care -we anticipated for Care, but never had the chance to really experience it.\nAdmin.- five folks were very helpful\nFood- five but it was really breakfast only due to his choice\nActivities- he chose not to participate\nValue for the money- since he was only there one week out of the four it's very hard to say except during that one week everything was a five","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Almost Home","reviewContent":"Clean and friendly and the employees go out of their way to ensure you have plenty to do and encourage you to participate in things. The food is very good and a good variety. I would recommend this place to others.","reviewerDisplayName":"Bob","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"The Reserve at East Longmeadow","reviewContent":"Ask about how they communicate - falls, staff changes and how do they check on patients during the day and night - do they have attentive staff?\nBest foot forward on the tour, but not sure that is what we are seeing.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Definitely recommend!","reviewContent":"The only complaint my mother had was the food, but she is very used to fine dining. The facility itself is very nice, clean, well maintained. Her apartment was bright and well furnished. The staff was always friendly and helpful. I would highly recommend it!","reviewerDisplayName":"Bonnie C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Lovely facility ","reviewContent":"The facility is beautiful, the tour really sells it nicely. Unfortunately the circumstances around my grandmas stay at the reserve weren’t as planned. Their care levels originally placed her at a level 5 meaning moderate assistance in the memory care, but a few days later they reevaluated her as a level 10 meaning maximum assistance and an increase in cost of $[removed]k without warning. Through minimal fault of the facility she declined and ended got up to a level 12 which is essentially hospice and cost $[removed]k per month. Some of the aides were very nice but at that cost I wish we would’ve gotten more assistance. Her room wasn’t clean, everything was strewn about, the clothes in her closet weren’t hers (and I meticulously labeled everything). Bottom line, if there’s any indication your loved one may need more than a level 2-3 of care it’s not the deal they market it as. And once they’re there they can increase the care level and charge you more at any time.","reviewerDisplayName":"O Q","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Relocated Mom into Memory Care Unit.","reviewContent":"Getting her transferred was a little rough and could've been smoother, but otherwise we are happy with the choice. Thank you for all the help. Have all medications and Dr change totally set up. And complete list of linen, towels and toiletries needed.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Comforting Son.","reviewContent":"The food and meal preparation is very good. Staff is accommodating and loved ones are able to visit anytime. The facility is clean. And the medical personnel are accessible","reviewerDisplayName":"Matt F.","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Good value for the money ","reviewContent":"It was more affordable than most others, clean and conveniently located.\nThere seems to be a lot of turnover in administration and staffing issues in the food area causing long waiting.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Dad is happy","reviewContent":"My Dad has been a resident in the Reserve’s memory care unit for [date removed]. He is benefiting greatly from the caring staff that provides regular medication management, meals and housekeeping. The facility is beautiful and kept very clean. Their Sales & Marketing Director is absolutely wonderful and has treated us like family since day one. 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741 Parker Street, East Longmeadow, MA 01028

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East Longmeadow

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<p>The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the site for the Big E, one of the largest state fairs in the U.S. Our town has a rich history, settled in 1720, and boasts a strong sense of community that honors the past while looking forward to the future.<br><br> Our community provides premiere services for seniors who would like assistance with activities of daily living and seniors who have Alzheimer's or a related form of dementia. We carefully select our staff and rest assured that they treat each resident like the family they are. Residents choose from a range of apartment floor plans to find one that will make them most comfortable while our community features several spacious common areas such as a living room with a fireplace for cooler New England nights, library with computers and elegant dining room with full-service dining.<br><br> Our services and amenities help residents to engage in our community, develop lasting relationships and age well. They include:<br><br>Social, cultural and recreational activities that enhance the lives of residents<br><br>Themed events like Senior Prom, Italian Festival and Tropical Nights<br><br>Scheduled transportation services to local attractions and events in Springfield<br><br>Fine dining with menu choices<br><br>Beauty salon and barber shop<br><br>Billiards room<br><br>Beautiful outdoor spaces with outdoor seating and an outdoor fireplace</p>

<p>The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the site for the Big E, one of the largest state fairs in the U.S. Our town has a rich history, settled in 1720, and boasts a strong sense of community that honors the past while looking forward to the future.<br><br> Our community provides premiere services for seniors who would like assistance with activities of daily living and seniors who have Alzheimer's or a related form of dementia. We carefully select our staff and rest assured that they treat each resident like the family they are. Residents choose from a range of apartment floor plans to find one that will make them most comfortable while our community features several spacious common areas such as a living room with a fireplace for cooler New England nights, library with computers and elegant dining room with full-service dining.<br><br> Our services and amenities help residents to engage in our community, develop lasting relationships and age well. They...</p>

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