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1515 Lamberts Mill Rd, Westfield, NJ 07090
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Anonymous
-
Family/friend
5.0
Best Facility in the Area!
This facility has had a change in leadership and from this change, there has only been positivity! The staff has been excellent with customer service, the facility is clean, and the care is amazing!
About the facility Westfield Center
Westfield Center in Westfield, NJ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at Westfield Center
Healthcare Services
- Staffing & Ancillary Services
Community Amenities
Pets
- Dogs Allowed
- Cats Allowed
Compare
Westfield Center
1515 Lamberts Mill Rd, Westfield, NJ 07090
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Review score
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Review score
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61%
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9.7
Review score
20 reviews
5 star
85%
4 star
5%
3 star
10%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Homes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Westfield Center
A Place for Mom has scored Westfield Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Westfield Center has 6 reviews with an average "overall experience" of 2.2 out of 5.
Overall Rating
2.2
Cleanliness
2.2
Friendliness
2.3
Care Services
2.1
Staff
Meals & Dining
Activities
2.3
Value for Cost
2.1
A Place for Mom has scored Westfield Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Westfield Center has 6 reviews with an average "overall experience" of 2.2 out of 5.
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1-6 of 6 reviews
Anonymous - Family/friend
Nursing Home
August 29, 2019
Best Facility in the Area!
This facility has had a change in leadership and from this change, there has only been positivity! The staff has been excellent with customer service, the facility is clean, and the care is amazing!
HonestGal - Family/friend
Nursing Home
February 20, 2019
Stay Away from Genesis Westfield
Therapy staff are excellent (PT, OT, Pulmonology, etc).
Nurses and aides do not attend to patients when they should. Waiting time can be upwards of two hours. Often ignoring call lights. Some staff display a nasty attitude. Facility needs more staff. We assume owners are too preoccupied with profits to spend more money on staff.
Food service provides food to which patients are specifically allergic. Food service often does not comply with requested food from the weekly check off list that patients are asked to complete.
Social workers are condescending to patients and family members.
Any good facility should be doing stakeholder/patient satisfaction surveys and learn from the information and make modifications accordingly. Genesis at Westfield does not do this. There is no way to give feedback or lodge complaints.
Pixie - Family/friend
Nursing Home
September 30, 2017
Think twice
It is by far the worse or the worse. [Removed], stinks. Staff are rude. You won't get a hello or smile unless you say it first. The professional training is non-existent. The nurses are lpn's and the aides are mean.and rough...i have seen people left the whole day in the hallway. I hear them yell and make fun of the sick people. The staff talk about family members they like when your not there, they don't want to be bothered. The patients are dirty [Removed]. Its so sad to go and visit your loved one. Please look elsewhere..its horrible
Steve - Family/friend
Nursing Home
June 15, 2017
Run, do not walk, away from Westfield Center.
My mother has been a patient at Westfield for over two years. I gave a rating of "terrible" only because I could not go lower. On top of a myriad of other problems, many of the front-line staff (nurses and aides who deal directly with the patient on a daily basis) have accents so thick that I can't understand them. Add to this my mother's difficulty hearing in general, and the communication between her and these folks is almost non-existent. I have been on the phone with my mother when an aide/nurse walks in, I tell my mother to mention to this person some issue she is having, I hear her ask about it and I hear the staff person completely ignore her and walk out. I complain to the supervisor and am basically ignored. This place charges $12K/month for private payers. We of course cannot afford this so we had to spend all of her money down to get her to qualify for Medicaid. So we are very limited in options as far as places willing to accept my mother. We're working hard to get her out of what my mother refers to as a hell hole.
Bloften - Family/friend
Nursing Home
March 9, 2016
Stay away
Horrid place; uncaring staff, dirty, poorly run. I could write pages on what I saw and how family was treated, instead let me just say that if you care about your loved ones don’t bring them here!
Anonymous - Resident/client
Nursing Home
July 26, 2015
Westfield Center-Genesis, Westfield NJ
We are so very thankful for the compassionate care that was given to our Mom at Westfield Center. The staff was very professional,knowledgeable and empathetic. The Nursing and Rehab. staff were wonderful. Our Mom was treated with respect and kindness. We would definitely recommend Westfield Center to anyone who needs Rehab or Nursing care.
Viewing 1-6 out of 6 reviews
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Frequently Asked Questions about Westfield Center
Westfield Center offers Private and Semi-Private. Learn more.
Call (908) 233-9700 to reach a resident at Westfield Center.
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