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5721 South Lewis Avenue, Tulsa, OK 74105
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Charles F
-
Resident/client
4.0
Overall very good
I was very pleased with the attitude of all of the workers. Everyone was friendly respectful and seem to have a helpful attitude. Mini were willing to go the extra mile to see that I had what I needed. There was one night shift in the last two weeks of my stay that let me stay on A bed pan for one hour waiting for someone to help me and I have waited 45 minutes to get the bedpan. This team was the exception not the rule. The meals were good and nutritious. I sometimes felt like they were prepared a little too quickly. Overall I would write the meals is much better than average.
About the facility The Villages at Southern Hills
The Villages at Southern Hills in Tulsa, OK is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at The Villages at Southern Hills
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- High Acuity Care
- Diabetic Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
Pets
- Pet Care Available
- Cats Allowed
- Dogs Allowed
Common areas
- Indoor Common Areas
- Outdoor Common Areas
Services
- Beautician
Languages spoken
- English
Activities
- Devotional Activities On-Site
- Activities On-site
- Devotional Activities Offsite
- Activities Off-site
Compare
The Villages at Southern Hills
5721 South Lewis Avenue, Tulsa, OK 74105
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1.0
Review score
20 reviews
1.0
Review score
20 reviews
5 star
35%
4 star
15%
3 star
0%
2 star
0%
1 star
50%
9.7
Review score
87 reviews
9.7
Review score
87 reviews
5 star
64%
4 star
13%
3 star
8%
2 star
5%
1 star
10%
9.7
Review score
34 reviews
9.7
Review score
34 reviews
5 star
65%
4 star
29%
3 star
3%
2 star
0%
1 star
3%
9.6
Review score
89 reviews
9.6
Review score
89 reviews
5 star
71%
4 star
20%
3 star
3%
2 star
2%
1 star
4%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for The Villages at Southern Hills
Write a review
A Place for Mom has scored The Villages at Southern Hills with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Villages at Southern Hills has 20 reviews with an average "overall experience" of 2.7 out of 5.
Overall Rating
2.7
Cleanliness
3.0
Friendliness
2.9
Care Services
2.8
Staff
3.0
Meals & Dining
2.8
Activities
2.3
Value for Cost
2.7
A Place for Mom has scored The Villages at Southern Hills with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Villages at Southern Hills has 20 reviews with an average "overall experience" of 2.7 out of 5.
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1-20 of 20 reviews
Amber H - Family/friend
Assisted Living
October 29, 2024
Absolutely terrible!!!
This place doesn’t even deserve 1 star!! The so called care that my mother has received here is absolutely disgusting! The first 3 days that my mother was there, they over medicated her by giving her a sleeping pill at 8am along with her pain medication so she couldn’t even keep her eyes open long enough to eat, drink or even speak to anyone! Finally got that fixed and her moved to a different room after they let her fall with a broken hip. Then a few days later they let her fall AGAIN! She was left in the shower with no towel and conditioner in her hair freezing cold for over 30 mins! She kept complaining about not getting her medication and after about a week and a half of this happening, my sister finally caught the nurse red handed!! We went to the director several times and the social worker there and NOTHING was ever done about any of
Barbara S - Resident/client
Assisted Living
January 4, 2023
The ultimate horrible place
The personnel is rude PT was not as prescribed. The place is in dire need of update. I had a cockroach in my room. Had many Covid cases, including mine. It took mostly 45 Minutes for nurses to respond. It was a total nightmare. I would never recommend this place to my worst enemy. Originally, I wrote a four page letter, but decided not to send it, since no one cares about anything these days.
Barb - Resident/client
Assisted Living
June 23, 2022
Slow to answer lights, always in a rush.
They are slow to answer lights and when my brief needed to be changed I was told "you will have to wait till rounds" . When my dtr. Asked for a pain pill for me the nurse disregarded the request and counted out with the other nurse and left. She ended up having to ask another nurse whom was on top of it and got it for me right away. Make sure to have family drop in at different times and shifts to visit and advocate for you.
Jayne H - Family/friend
Assisted Living
October 7, 2021
I got very good care
Everybody was very nice
William M - Toured community
Assisted Living
September 24, 2021
First Class
My father was treated with respect. His attention to detail by the staff was outstanding and he was greeted with a smile by all the staff
Charles F - Resident/client
Assisted Living
July 24, 2021
Overall very good
I was very pleased with the attitude of all of the workers. Everyone was friendly respectful and seem to have a helpful attitude. Mini were willing to go the extra mile to see that I had what I needed. There was one night shift in the last two weeks of my stay that let me stay on A bed pan for one hour waiting for someone to help me and I have waited 45 minutes to get the bedpan. This team was the exception not the rule. The meals were good and nutritious. I sometimes felt like they were prepared a little too quickly. Overall I would write the meals is much better than average.
Lois H - Resident/client
Assisted Living
March 3, 2021
Great staff
It was a difficult time due to horrible weather experience. Everyone worked together to make it happen
MR - Family/friend
Assisted Living
February 19, 2021
A great relief
My mother loved it here. I would definitely recommend this community to others
Cheryl F - Family/friend
Assisted Living
December 27, 2020
This place is a nightmare!
No one ever wants to have to put a loved one somewhere for rehab or any other reason, especially during this covid pandemic but that’s exactly what we had to do with our mother. She was to be quarantined for 14 days in her room but would still be getting her therapy daily. We were reassured that she would be well taken care of but take care of was so far from what she received. She would push her call light and wait hours for someone to come to her room..day after day she sat alone without the comfort of knowing that if she got sick or needed something that they would come, but that wasn’t the case. I made calls to the facility and I was told that they would make sure that their staff wouldn’t let any of this happen again but nothing got better. For Christmas dinner she was given a poet of meat with BBQ sauce on it, nothing else. When she asked if they had any sides, they said that is all they had. Our elderly should never have to go though what my mother experienced at this place..
John Economus - Family/friend
Assisted Living
December 7, 2020
The Village of Death at Southern Hills
The villages at Southern Hills is where my beautiful mother that I SO dearly loved contracted Covid 19 in [date removed], 9 months after it started and safety should have prevent
Did the employees caring for those not wear masks. 5 of them with covid active and 62 resolved with zero deaths as of [date removed] reported.
Yet number of active patients was 15 resolved 63 and deaths 8 as of [date removed]
I say was because the morning of [date removed] my mothers heart stopped from covid pneumonia. She was a young 72 with beautiful hair and eyes, a big heart and loved to laugh
Today is [date removed]. Your weekly update is past and deaths are 9 not 8. #9 for a true lady that is a 10 so so many.
God bless you. If I had this knowledge now with a loved one in there, i would move mountains to get them out and safe.
67 employee cases and 78 residents where as of [date removed] you went from a 1 differential to 11 with employees vs the residents. Wow. If hospitals followed this standard of care...well let's say
Keeping Safe at the top of your site is false and shame on YOU! I forgive you but I don't accept your standards.
I love you mom! Rest in Peace, your son wants the world to know this is real [removed].
Anonymous - Family/friend
Assisted Living
October 7, 2020
I am writing on behalf of my grandmother. Villages at Southern Hills did a great job taking care of her and getting her back home. Nurse [name removed], Therapist [name removed], and [name removed] were a big help in her recovery. All of the staff were very friendly and helpful. The facility kept clean.
Celia Douglass - Family/friend
Assisted Living
September 29, 2020
Awful experience
This facility is awful! There is no bedside manners for dr and employees surely don’t know how to speak to families on the phone. They put my mother with a covid patient and in turn my mother was sick with covid and they tried to say she was faking it! When it came time to get her belongings they couldn’t even put her things in a real box....
Will never ever return there.
Beth - Family/friend
Assisted Living
September 2, 2020
Terrible
The staff is great while you are trying to get your loved one in the facility. After that, communication is almost non-existent. My father went for rehab after a hospital stay for a fall and UTI. We visited everyday and noticed care was lax. We asked for his labs be checked because of the infection and tendency for sodium levels to drop which would leave him confused. Not done. I had to go home, which is out of state, but planned on returning in a week or two. My brother called saying the facility was in lockdown due to coved 19. We had no way to see after his care. He contracted the virus and did well until he took a turn for the worse. The nurses caring for him did keep in touch via text but [name removed] never contacted the family, not once, to discuss his condition. My father died, alone in a strange place with no one to comfort him.
Karen
Assisted Living
July 17, 2020
I'm answering on behalf of my mom, who was at The Villages about 10 days for rehab after being in the hospital for weeks.
Due to COVID protocol, no one was allowed inside the facility. Communication with mom was by phone only. Since I couldn't go inside, I can't say one way or the other about details of her care and facility cleanliness etc. We did choose The Villages based on our neighbor's experience there last summer, which was excellent.
[Name removed], the social worker, was wonderful in communicating with me, getting answers for about various things, and coordinating mom's discharge in hopes that being in a familiar environment will help her improve physically and mentally. [Name removed] also said she's available after discharge if we need her help with anything, which is going above and beyond.
Tom Williams
Assisted Living
July 30, 2019
Great experience at VASH
I was at VASH, [date removed] thru [date removed], for physical and occupational therapy. My experience was wonderful. The therapy was spot on. The trainers I worked with were professional and very knowledgeable. At the end, I accomplished what I set out to.
The nursing staff was very attentive to my needs. I did not want for anything. The food was good and the facilities were clean.
I would recommend VASH to anyone.
Response from The Villages at Southern Hills
September 17, 2019
Mr. Williams, thank you for your recommendation! We appreciate your support.
Medical Rehab - Family/friend
Assisted Living
August 21, 2018
Disappointment
My family was in Villages for rehab. She deteriorated significantly while in the facility. I live in a different town (but take off work to go to doctor's appointments and visit on weekends) so emailed the social worker multiple times trying to find out information on her progress. I would receive emails concerning when Villages wanted to discharge her but not receive answers to my questions until I visited the facility face-to-face during the week.
Villages informed us that she was ready to be released before the doctor released her. We had to argue with the social worker that her doctor ordered a continuance of rehab/care before they agreed to keep her another 2 weeks. Villages did perform rehab but did not engage her in conversation and encouraged her to sleep all day.
Villages purchased a wheelchair for her without consulting any of the family with decision making over her care. (She already has a chair.)
The facility lost all her clothes. I went to the laundry room to see if I could find her clothes. All her dirty clothes were sitting in a cardboard box on the floor, unwashed and forgotten. There are racks of “lost” clothes in their laundry room.
I received a call from my loved one during the evening while she was in Villages. She was alone and had tried to get out of bed on her own. She was half on and off her bed and felt that she was about to fall. We were finally able to get the receptionist at the front desk to answer our call and get nursing assistance for her.
We finally made arrangements to transfer her to another facility.
She was significantly weaker after her 6 week stay with Villages. All her family members who visited while she was in the Villages were disappointed in her care while there.
BearClaws - Resident/client
Assisted Living
June 10, 2018
Prison
I hate this EFFING place!
I'm stressed out, depressed, in pain, frustrated, lonely. I have less and less confidence in the staff here as time goes by.
It takes well over an hour to get pain medication; and, that's when I request it even before it's time, just to give the nurse a little time to get it ready when it is time. It will still be well over an hour after the due time. My pain escalates and takes forever to get under control.
They have not been giving me the full dose of my anti-depressant, so I am crashing and quite incapable of handling the stress I have here. I have had two serious crying episodes and I feel generally anxious.
There is no humanness here. I feel like a piece of furniture.
I just now asked for my pain med. It is 5 minutes early, so, nurse refused to give it to me. I still have not got control of my pain from waiting an hour and a half for pain pill upon waking this morning.
I had to ask for my doctor's name, who I have not met as of yet, and did not get any information how to contact him.
I want to go the #&## HOME. This place is making me way worse, not better.
Sherry - Family/friend
Assisted Living
August 15, 2017
My mother was 92 years of age and has been taken care of very well at home with me her daughter until she became ill and had to be hospitalized. The doctor suggested we put her in the village for care after being released from hospital for a set time. They would set her breathing treatments beside her bed and expect her to use them on her own and when I would arrive they would be sitting there unused. She had stage four COPD. After that time she spent there in the village over 20 days I brought her home and within a couple of days we were back in the hospital and of course she did not make it very long after that. I attribute her lungs getting worse because of their[Removed] of not making sure she took her breathing treatments. You cannot expect a 92-year-old person to do certain things on their own. The worst mistake of my life was allowing her to be brought there.
Anonymous - Toured community
Assisted Living
January 19, 2017
My Tour Went Well
I believe my loved would be happy here but her care had increased. Their care was not suitable for our needs. I thought the tour I had was very nice. The staff and care was all good.
Response from The Villages at Southern Hills
May 18, 2017
Thank you for your kind words; we are pleased that you are satisfied with our tour services!
Anonymous - Toured community
Assisted Living
January 16, 2017
A Lovely Place But Needed More Space
The tour I had went very well. It was very helpful with good information about the community. They were on time and terrific. The rooms did not have enough space on their wall for her personal items. It seemed like a smaller room and we did not pick them.
Viewing 1-20 out of 20 reviews
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Know the Oklahoma regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Oklahoma regulations for Assisted Living.
Frequently Asked Questions about The Villages at Southern Hills
The Villages at Southern Hills offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored The Villages at Southern Hills 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (918) 447-6447 to reach a resident at The Villages at Southern Hills.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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