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2733 McCampbell Ave, Nashville, TN 37214
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Anonymous
-
Child of resident/client
5.0
Peace of mind during a process that is emotionally challenging on caregivers and their loved ones.
My loved one is now at The Sapphire at music city and the staff is much friendlier and so much more compassionate. Night and day difference from his last facility. He loves it.
The staff is very compassionate and very knowledgeable about memory care. They are also former nurses and have experience in the elderly and aging population.
About the facility The Sapphire at Music City
We are proud to be a member of the Nashville community and recognized as one of the most unique and specialized assisted living communities.
We are fully licensed and a leader in the care for residents with daily living needs, impairments due to normal aging and various forms of Dementia including Alzheimer's Disease. Families can be at ease knowing that their loved ones are receiving the highest level of care possible by trained staff, in a comfortable, home-like atmosphere.
We are fully licensed and a leader in the care for residents with daily living needs, impairments due to normal aging and various forms of Dementia including Alzheimer's Disease. Families can be at ease knowing that their loved ones are receiving the highest level of care possible by trained staff, in a comfortable, home-like atmosphere.
Senior living options offered
Assisted Living
Memory Care
Pricing for The Sapphire at Music City
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
Unlock pricing
Semi-Private
Starting at $XXXX/mo
Memory Care
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Sapphire at Music City
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Compare
The Sapphire at Music City
2733 McCampbell Ave, Nashville, TN 37214
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6.8
Review score
14 reviews
6.8
Review score
14 reviews
5 star
51%
4 star
14%
3 star
14%
2 star
0%
1 star
21%
9.8
Review score
63 reviews
9.8
Review score
63 reviews
5 star
60%
4 star
30%
3 star
6%
2 star
2%
1 star
2%
9.7
Review score
58 reviews
9.7
Review score
58 reviews
5 star
60%
4 star
33%
3 star
7%
2 star
0%
1 star
0%
9.3
Review score
90 reviews
9.3
Review score
90 reviews
5 star
49%
4 star
34%
3 star
11%
2 star
3%
1 star
3%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at The Sapphire at Music City
Healthcare Services
- Incontinence Care
- Staffing & Ancillary Services
- Memory Care
- High Acuity Care
- Diabetic Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Anytime Dining
- Guest Meals
- Professional Chef
- Restaurant Style Dining
- Pureed Meals
- Meals Provided
- Special Dining Programs
Room Amenities
- Respite or Short Term Stays Offered
- Bath Tubs
- Air Conditioned
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Handicap Accessible
- Ground Floor Units
- Garden View
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Transportation at Cost
- Uncovered Parking
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- Computer or Media Center
- Meeting Room
- Beauty Salon
- Main Street Shops
- Indoor Common Areas
- Library
- Outside Patio
- Outdoor Common Areas
- Central Fireplace
- TV Lounge
Recreational areas
- Piano or Organ
- Movie or Theater Room
- Fitness Center
- Game Room
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
- Grocery Shopping and Errands
Languages spoken
- English
Activities
- Other Religious Services
- BBQs or Picnics
- Birthday Parties
- Bible Study Group
- Reminiscence Programs
- Devotional Activities On-Site
- Sensory-based Programs
- Christian Services
- Holiday Parties
- Activities On-site
Reviews
for The Sapphire at Music City
Write a review
A Place for Mom has scored The Sapphire at Music City with 6.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Sapphire at Music City has 14 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.7
Friendliness
3.9
Care Services
3.8
Staff
3.5
Meals & Dining
4.0
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored The Sapphire at Music City with 6.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Sapphire at Music City has 14 reviews with an average "overall experience" of 3.6 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
Kim S - Family/friend
Memory Care
August 26, 2024
Greedy
Mom’s rent was automatically paid on the [removed] of May. She died on May [removed]. They refuse to reimburse me for the 3 weeks after she died. I’ve called 4 times to find out why they haven’t done so. Especially after we found out they left her lying in horrific pain for 10 days with a fractured hip! Once the sitter told us they did not take mom to the hospital with her last fall she called for a portable xray which showed she had a fractured hip. The NP said it was just my mother’s dementia. Once she had surgery at 94 she only lived 3 weeks. To not reimburse us has made us so angry I’m getting an attorney!!
Anonymous - Family/friend
Memory Care
April 10, 2024
Peace of mind during a process that is emotionally challenging on caregivers and their loved ones.
My loved one is now at The Sapphire at music city and the staff is much friendlier and so much more compassionate. Night and day difference from his last facility. He loves it.
The staff is very compassionate and very knowledgeable about memory care. They are also former nurses and have experience in the elderly and aging population.
Anonymous - Family/friend
Assisted Living
May 9, 2023
The Opal at Music City review
Our loved one has been a resident in here for a few months now and the staff members are very professional, very accommodating and we really appreciated how much help the provided while we were moving in. The director is on a first name basis with our family and actually accessible. They keep a great line of communication always open and we really just like the accessibility all around.
Anonymous - Family/friend
Assisted Living
August 2, 2022
Don't place anyone at opal unless it's last resort or need for Medicaid would be my opinion on my loved one's experience at The Opal at Music City.
Response from The Sapphire at Music City
August 3, 2022
We were so saddened to see that you had a negative experience at our facility. Your review does not reflect the experience we aim to provide. Please reach out to our corporate compliance hotline at (239) 306-8312 so we can reach a resolution.
Anonymous - Family/friend
Assisted Living
August 1, 2022
is not without issues but it works well for now
Response from The Sapphire at Music City
August 3, 2022
Thank you so much for leaving us this comment. We’re constantly looking to improve our services, and encourage you to call our corporate compliance hotline at (239) 306-8312 to discuss your concerns.
Connie H - Family/friend
Memory Care
March 10, 2020
The Opal at Music City, what a gem!
What a compassionate and caring facility. Staff is very professional and friendly. Moved my Dad in recently and we are slowly getting acclimated to everything. They have been very accommodating to his needs. If you are looking for a facility for yourself or a loved one be sure to check them out with a scheduled tour.
Anonymous - Resident/client
Memory Care
February 27, 2020
Friendly people...Beautiful facility!
I recently toured The Opal at Music City. Very impressed with the friendly staff and residents, plus the recently remodeled rooms are beautiful!
Anonymous - Toured community
Memory Care
November 19, 2019
More than likely not a choice for our family. Seemed overpriced for the overall quality of life it will provide. Also, they are just beginning full renovations of the facility, so that would be disruptive.
Elliott - Family/friend
Memory Care
March 5, 2019
Homelike place for dad
We were quite happy with this facility.
It was hard to find a facility that was able to care for our dad. Even though he didn't require "alot", we have too much going on with young kids, getting sick, etc.
This facility was close by and within driving distance. Offered good food and nice staff. Even helped us with medicaid. Felt like home.
We would certainly recommend this place. Even if we could afford 7000 for somewhere downtown.
Deborah - Family/friend
Memory Care
February 4, 2019
Nice Facility and Within our Budget!
We loved it here!
Unfortunately, our grandmother passed away in November. That's the sad reality of aging but while she was there, we had a good experience, nice staff and pleasant food!
Anonymous - Toured community
Memory Care
February 1, 2019
A Caring and Warm Place
Had a wonderful walk through at the facility and WOW! The staff was friendly, warm and inviting. It truly shows how well they care for those in their care. They have created an environment that is warm and peaceful. Activities galore! I really hope to have my grandfather there in the near future!
BJCD - Family/friend
Memory Care
January 17, 2019
Horrible
I don't know how to stress enough what a terrible experience we had. Our mother was there for about 85 days until we moved her. Limited staff, little or no cleaning, 5 directors of nursing in less than 3 months, cancelled her insurance without authorization, tried to breach the contract by increasing the rent. Added more fees that were suppose to be included in the contract amount. Maintenance man dressing Mom. Food was terrible, unauthorized medication was given. I can go on and on. Motto is...don't judge a book by the cover.
fullofnoncorrectinformation - Family/friend
Memory Care
January 16, 2019
Don't
Frequent turnover
No activities
No outdoor access, no garden space
No exercise
Food very spicy
Changed family members health insurance without consent.
Prescribed Opiod without permission.
In house physician billing when not suppose to treat family member.
Employees performing duties they aren't qualified to perform.
Change policies on a whim without concern for residents.
Unorganzied
Never saw water available for residents other than at meals.
Sometimes cutting staff. No nurse, house keepers, laundry person, bath person, caregivers.
I can not recommend. Brochure sounds great until you get there and moved in.
Denise - Family/friend
Memory Care
January 12, 2019
Nice Cozy Facility. Love the staff and location
What a change to Donelson.
We had our aunt in Texas and moved her here last year.
Thanks to the staff who helped with her move. We are happy with the facility and it is convenient for my brothers to fly in.
She had great caregivers in Texas and we are so happy there so nice to her here also.
Viewing 1-14 out of 14 reviews
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.
Frequently Asked Questions about The Sapphire at Music City
The Sapphire at Music City offers Semi-Private. Learn more.
A Place for Mom has scored The Sapphire at Music City 6.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (615) 679-0540 to reach a resident at The Sapphire at Music City.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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