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TerraBella James Island

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1501 Secessionville Rd., James Island, SC 29412

7.4
Review score
56 reviews
Add review
7.4
Review score
56 reviews
5 star
46%
4 star
29%
3 star
16%
2 star
5%
1 star
4%
See all reviews
For more information about senior living options:
(866) 374-4058
TerraBella James Island
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TerraBella James Island
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Stephanie
-
Child of resident/client
5.0
Friendly and Caring Staff are Absolutely amazing
Unfortunately I will have to find my dad another facility. Too expensive but the staff is friendly the facility is clean. I really love everything about the facility. I would absolutely recommend this community to other families based on the experience we had

About the facility
TerraBella James Island

TerraBella James Island in James Island, SC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

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Amenities
at TerraBella James Island

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • Restaurant Style Dining
  • International Cuisine
  • Guest Meals
  • Vegetarian
  • No Sugar
  • Pureed Meals
  • Meals Provided
  • Vegan
  • Anytime Dining
  • Special Dining Programs
  • Room Service
  • Professional Chef

Room Amenities

  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Kitchenette
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Outside Patio
  • Beauty Salon
  • TV Lounge
  • Indoor Common Areas
  • Barber Shop
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room
  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas
  • Library

Recreational areas

  • Movie or Theater Room
  • Game Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Walking Club
  • BBQs or Picnics
  • Jewish Services
  • Educational Speakers / Life Long Learning
  • Quilting or Sewing Club
  • Sensory-based Programs
  • Activities Off-site
  • Catholic Services
  • Community Service Organizations
  • Current Events Club
  • Bridge Club
  • Karaoke
  • Day Trips and Outings
  • Other Religious Services
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Cards / Pinochle Club
  • Choir / Singing Club
  • Activities On-site
  • Community Service Programs
  • Stretching Classes
  • Devotional Activities On-Site
  • Visiting Rabbi
  • Pet-focused Programs
  • Cooking Club
  • Dances
  • Holiday Parties
  • Book Club
  • Birthday Parties
  • Live Well Programs
  • Tai Chi
  • Yoga / Chair Yoga
  • Bible Study Group
  • Montessori Programs
  • Art Classes
  • Gardening Club
  • Men's Club
  • Happy Hour
  • Trivia Games
  • Wii Bowling

Compare

TerraBella James Island
TerraBella James Island

1501 Secessionville Rd., James Island, SC 29412

Ashley Gardens Transitional Assisted Living and Memory Care community exterior
Ashley Gardens Transitional Assisted Living and Memory Care

2290 Henry Tecklenburg Dr, Charleston, SC 29414

The Palms of Mt. Pleasant
The Palms of Mt. Pleasant

937 Bowman Road, Mount Pleasant, SC 29464

Oaks at Mt. Pleasant community exterior
Oaks at Mt. Pleasant

1010 Anna Knapp Blvd, Mount Pleasant, SC 29464

7.4
Review score
56 reviews
7.4
Review score
56 reviews
5 star
46%
4 star
29%
3 star
16%
2 star
5%
1 star
4%
9.6
Review score
30 reviews
9.6
Review score
30 reviews
5 star
77%
4 star
20%
3 star
0%
2 star
0%
1 star
3%
9.4
Review score
50 reviews
9.4
Review score
50 reviews
5 star
56%
4 star
36%
3 star
6%
2 star
0%
1 star
2%
9.3
Review score
16 reviews
9.3
Review score
16 reviews
5 star
50%
4 star
25%
3 star
6%
2 star
0%
1 star
19%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for TerraBella James Island

7.4Review score56 reviews
7.4
Review score
56 reviews
5 star
46%
4 star
29%
3 star
16%
2 star
5%
1 star
4%
Discovery Management Group
8.3
Review score9377 reviews245 communities
Write a review
A Place for Mom has scored TerraBella James Island with 7.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, TerraBella James Island has 56 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.3
Care Services
4.1
Staff
3.7
Meals & Dining
3.2
Activities
4.2
Value for Cost
4.0
A Place for Mom has scored TerraBella James Island with 7.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, TerraBella James Island has 56 reviews with an average "overall experience" of 4 out of 5.
Parent company
Logo for Discovery Management Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 56 reviews
Patty - Family/friend
Assisted Living
October 31, 2024
2.0
Poor management
Our family paid more money than the services our parent received. How can you not provide meals because food is not available? Toilet paper, paper towels and other supplies were often not available.Most of the caregivers were excellent but those who weren’t still remained even after complaints. Personal property stolen. Housekeeping was not always provided. Consistency with managements responses and actions were unacceptable and not of an executive level. It’s understandable that the [facility removed] closed. Tremendously sad that families and residents have to relocate because of poor management.
Cleanliness
2
Friendliness
2
Care Services
3
Staff
1
Meals & Dining
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
September 9, 2024
1.0
Verified Review
Disappointing care, would not recommend
Absolutely awful experience here. They screwed up his account from the moment he moved in- blaming central billing. This took 1 year to resolve. They never filled a prescription for an infection when I was assured they would. Delayed communication from the director. Miscommunications between director and other staff leading to confusion over monthly fees. Wrongdoings In facility - faculty not abiding by providing a diabetic diet even though it was stated upon moving in. A staff member had a tenant fall and asked my HUSBAND to help her move the person back to their chair. Medtechs do not understand meds or how to give them and they do not understanding the importance of taking blood sugar readings.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Stephanie - Family/friend
Assisted Living
August 26, 2024
5.0
Verified Review
Friendly and Caring Staff are Absolutely amazing
Unfortunately I will have to find my dad another facility. Too expensive but the staff is friendly the facility is clean. I really love everything about the facility. I would absolutely recommend this community to other families based on the experience we had
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Beth E
Assisted Living
July 11, 2024
4.0
Good experience.
My mom has been there at TerraBella since April and seems to be doing well. The staff seem to love her and treat her well. The rooms and the facility are very nice and I think they are planning some improvements. I am happy with the facility and my mom seems pretty happy also.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 15, 2024
2.0
Verified Review
doesn't live up to promises
It is just a mess there. The management has changed several times, there is no activities director, the food is horrible and the staff are uncaring. I definitely do not recommend the TerraBella James Island community.
Cleanliness
2
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
1
Value for Cost
2
CB - Family/friend
Assisted Living
February 16, 2024
3.0
Verified Review
Review for TerraBella James Island
They went through ownership and staff changes when [name removed] got there. Over time things have and are improving. I am confident he is looked after. He is settling in. There newer maintenance guy is terrific.I would recommend it. They have a new chef.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Teresa - Family/friend
Assisted Living
November 17, 2023
5.0
Verified Review
Review for TerraBella James Island
It's a delightful place with southern beach charm !The room was great spacious being able to look out the windows and see the hummingbird feeders in the birdhouse feeders in the garden beds was spectacular and if my mother could've handled it, I'm sure she would've really loved that. Just looking at everybody in the courtyard talking to each other was wonderful to see, I don't really have any constructive criticism because we were there for probably four hours and everything I saw was on top of it. I looked at their menu for food and it looked creative. Every day seemed very different so there seem to be a lot of choices.I just want to add that I really do value your service to because sometimes you feel really alone going through this and it's really good to know that there are people out there who care and to touch base with you even when you're busy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Stephanie - Family/friend
Assisted Living
October 12, 2023
5.0
Verified Review
TerraBella James Island review
What our family likes the most about the TerraBella James Island community is the staff members there and the other people living at the facility. Based on the experience we have had so far with the community, we would definitely recommend them to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
October 4, 2023
4.0
Verified Review
Our Tour
We toured TerraBella James Island when searching for an Assisted Living facility for our loved one. We really liked this facility! Everyone was friendly. The atmosphere at this facility seemed good. However, they didn't have the room that we needed. We continued on with our search.
John S - Family/friend
Assisted Living
April 5, 2023
2.0
It's not a good place
The service is not up to standard. One day I came to the room and Rap music was being played on the TV. My father's sheets were not changed either. At the beginning, the place wasn't bad but I notice over time the staff began to slack off.
Cleanliness
2
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
2
Response from TerraBella James Island
April 10, 2023
Hi John, Thank you for the feedback. We appreciate you sharing your concerns, and we’re sorry to hear this. We’ll pass your feedback along to the team at Savannah Place, and if you have any additional feedback, feel free to give us a call at 1- 844-Enlivant so we can better understand this. Thank you again! – Team Enlivant
TM - Family/friend
Assisted Living
January 27, 2023
3.0
Verified Review
Ask questions before committing.
The dinner meal consists of sandwiches, which is not enough food or nutritional value for the residents. They don't have a lot of activities planned in which the residents can participate. As far as the building, it's modern and very up-to-date. It has a good appearance from the outside as well as the inside. They seem to be always short-staffed, and therefore immediate attention is not provided. The specifics for the level of care need to be identified to the family, vs. them saying that they have evaluated the resident and will provide the necessary services. I would advise you to ask management to define what are the types of services you will be receiving for the level of care.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
1
Activities
2
Value for Cost
2
Response from TerraBella James Island
January 30, 2023
Hi, thank you for the feedback. We appreciate you sharing your concerns, and we’re sorry to hear this. We’ll pass your feedback along to the team at Savannah Place, and if you have any additional feedback, feel free to give us our Regional Director of Operations a call at 262-893-7691 or email at skhan2@enlivant.com so we can explore this further. Thank you again! – Team Enlivant
William - Family/friend
Assisted Living
March 30, 2022
3.0
Verified Review
Affordable and great location
The negatives were we moved my dad in in November and the staff were in a state of turnover and no one had really been there that long. There was a new director, nurse, receptionist, etc. No one really knew much but it is not their fault. The residents who were here needed a lot more care than he did so he really did not have anyone to interact with which is why we moved him out. The facility was very nice and I thought it was a good value for the money. The staff that were there were very friendly and helpful as well. I would recommend them to others, it just was not the right fit for my dad.
Cleanliness
5
Friendliness
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from TerraBella James Island
March 31, 2022
Thanks for the review and feedback, William! We appreciate you taking the time to share with us. Thank you again! – Team Enlivant
anonymous - Toured community
Assisted Living
March 21, 2022
5.0
Verified Review
tour review
Our family had an in person tour and we thought it was an outstanding experience.
anonymous - Toured community
Assisted Living
October 22, 2021
4.0
Verified Review
Tour of Savannah Place
Savannah Place was too small, it is only one floor. It is also more for people who need more care rather than independent living which is what we were wanting.
anonymous - Toured community
Assisted Living
September 29, 2021
4.0
Verified Review
Our tour experience
We were able to tour the community, and it is a little older but it was still a really nice tour.
Lauren - Family/friend
Assisted Living
June 21, 2021
4.0
Verified Review
Friendly and Helpful Staff
I have asked several times for the staff take my loved one down to get a manicure. They don't have a memory care unit and there is no stigmatization. It is a smaller community. It is in close proximity to family. The staff seems to genuinely care for my loved one. The communication with the head nurse could be better. It is not a fancy place, but this is what my loved one needs now.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
June 10, 2021
2.5
Verified Review
My Review of Savannah Place
It is an okay place. The food is a problem, sometimes it isn't enough. Sometimes it is just a salad or half a sandwich for dinner, and this has happened on more than one occasion. Some of the staff don't show respect to my loved one. They don't always go to help, and the response time is terrible.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
1.5
Value for Cost
2
Response from TerraBella James Island
June 21, 2021
We would like to offer you and your family our deepest and most sincere condolences. We are saddened to see this and understand your concerns. Our team is dedicated to meeting our residents' needs as they are always our #1 priority. Don't hesitate to call our Enlivant Cares line at 1-888-777-4780 to discuss the matter further.
Henry - Toured community
Assisted Living
June 10, 2021
5.0
Verified Review
my review of Savannah Place
We met with this community and the staff was really friendly. The young lady that helped us was very sweet. They answered all our questions and the community was very nice.
Anonymous - Resident/client
Assisted Living
May 19, 2021
5.0
Verified Review
My review
I have lived at Savannah Place for 4 years and have no major complaints.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Helaine C - Family/friend
Assisted Living
May 19, 2021
4.0
Verified Review
Savannah House: An Excellent Place for Mom or Dad!
My mother, [name removed], has been a resident of Savannah Place for 2 years. She loves the staff, food, her room / apartment, and is very happy and content there. My mother has dementia and cannot do stairs or live alone. I know she is safe at Savannah Place and well taken care of.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
Viewing 1-20 out of 56 reviews

Neighborhoods
around TerraBella James Island

See what the neighborhood has to offer and what’s nearby:
TerraBella James Island in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the South Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about South Carolina regulations for Assisted Living.

Frequently Asked Questions
about TerraBella James Island

TerraBella James Island offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored TerraBella James Island 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (843) 762-1396 to reach a resident at TerraBella James Island.

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