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2250 W Golf Rd, Hoffman Estates, IL 60169
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Joe
-
Sibling of resident/client
5.0
Review for Poplar Creek Village
I called place for moms and they sent me many places to check out. This one Popular Creek .Had a great place. My brother loves it. He is so happy with his garage space. He had to wait for it but he got in about a years wait.
About the facility Poplar Creek Village
Poplar Creek Village is an independent living community in Hoffman Estates, Illinois. Live life to the fullest and at your own pace as you explore a variety of enriching amenities and activities. Hoffman Estates offers shopping, dining, entertainment, and more, giving you plenty to do as you settle into your new home.
Enjoy peace of mind and a stress-free lifestyle at Poplar Creek Village. Staff takes care of housekeeping and chores so you can focus on pursuing new hobbies, spending time with friends, relaxing, or participating in fulfilling activities.
Residents have access to a variety of unique community perks and wellness programs, too. Use the art room, relaxing spa, game room, theater, and more. Choose from a variety of floor plans that meet your needs.
State Licensing Information
To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the Illinois Assisted Living and Shared Housing License Establishment Listings or the Illinois Supportive Living Program databases.
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Senior living options offered
Independent Living
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Amenities at Poplar Creek Village
Healthcare Services
- Staffing & Ancillary Services
Room Amenities
- Bath Tubs
- Wheelchair Accessible Showers
Community Amenities
Transportation & parking
- Transportation at Cost
- Resident Parking Available
Recreational areas
- Fitness Center
Activities
- Activities Off-site
- Activities On-site
Compare
Poplar Creek Village
2250 W Golf Rd, Hoffman Estates, IL 60169
Brookdale Hoffman Estates
1515 Barrington Road, Hoffman Estates, IL 60169
Deer Park Village
21840 W Lake Cook Rd, Deer Park, IL 60010
Chapters Living of Barrington
510 West Northwest Highway, Barrington, IL 60010
9.5
Review score
49 reviews
9.5
Review score
49 reviews
5 star
37%
4 star
33%
3 star
16%
2 star
2%
1 star
12%
9.6
Review score
125 reviews
9.6
Review score
125 reviews
5 star
66%
4 star
26%
3 star
6%
2 star
1%
1 star
1%
9.2
Review score
67 reviews
9.2
Review score
67 reviews
5 star
50%
4 star
27%
3 star
6%
2 star
7%
1 star
10%
9.2
Review score
27 reviews
9.2
Review score
27 reviews
5 star
52%
4 star
41%
3 star
7%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Reviews
for Poplar Creek Village
Write a review
A Place for Mom has scored Poplar Creek Village with 9.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Poplar Creek Village has 49 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.8
Staff
4.5
Meals & Dining
3.7
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored Poplar Creek Village with 9.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Poplar Creek Village has 49 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
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1-20 of 49 reviews
Joe - Family/friend
Independent Living
November 11, 2024
Review for Poplar Creek Village
I called place for moms and they sent me many places to check out. This one Popular Creek .Had a great place. My brother loves it. He is so happy with his garage space. He had to wait for it but he got in about a years wait.
Anonymous - Resident/client
Independent Living
April 24, 2024
A wonderful choice
The staff is fabulous. We couldn't be happier.
The apartment is more than adequate and the amenities are great.
Suzanne - Family/friend
Independent Living
March 11, 2024
Review for Poplar Creek Village
I don't live there but my parents like it a lot and find the staff and residents friendly. They typically don't have to wait long for their request/questions to be addressed.
Anonymous - Family/friend
Independent Living
September 27, 2023
Sensational Senior Living
I love this place. They have great administration ( name removed and name removed). They are very informative. The place is like a hotel. It is clean and modern. The residents are welcoming, helpful and friendly. It is conveniently located around all necessities. There is a food plan, delivery and other options other than cooking. They have transportation service through the township. It is a great place to live! The activities that they have are book club, bingo, board /card games, chair yoga, ice cream socials, bible study, a lunch bunch (tenants who go out on a monthly lunch together)and much more! You can use my name).
Extra: the landscape is impeccable, spacious safe apartments, attentive maintenance. It gives the tenants a sense of independence, luxury and the stress free living. No worries about maintaining a home or the expensive overhead. There are 2 patios where residents can sit, talk and relax. The lobby looks chic and hotel-ish. The re is a pleasant aroma upon entering. It is a cozy, relaxing and productive environment.
It is secure and safe.
Joe - Family/friend
Independent Living
July 13, 2023
Very positive experience and I so appreciate the staff.
We are unsure about the quality of care services since it is independent living and we do not think he receives care. The meals he has to get I was getting him freshly. They went out of business. When it comes to the activities he likes them called him on the 4th and he just came in from a pizza party he said was fun
And I think it's very affordable. [name removed] is very happy there. He's a special need man. And the staff always help him. He just got indoor garage space I think it's [fee removed] a mo. It only took a year to get it. He signed up right away last June I believe
Anonymous - Family/friend
Independent Living
April 18, 2023
A Great Find for my Elderly Parents
Since I don't reside there I don't have a lot to say but the staff responded in a timely manner, the place is inviting and clean. The underground parking is a nice option if it's available. I would recommend it to other families.
Joe - Family/friend
Independent Living
September 9, 2022
Highly recommended
Poplar Creek Village is a wonderful place, my brother loves it there. The staff are great with his care. The manager [name removed] is very hands on. I really cannot say enough good things about them and my brother is doing great since moving here. We looked at a lot of different places and this facility was definitely the best. I would definitely recommend them to others looking.
Ellyn S
Independent Living
September 4, 2021
Just don't....
Horrible experience! There are a very few caring and compatinate people there, but that doesn't make up for the majority including management that don't seem to care or know how to take care of residents or interact with their families.
Cindi - Family/friend
Independent Living
August 31, 2020
Horrible care
Dad was in this home. Everything was great until they changed their staff, probably management. When I would call to check on Dad, they would not answer. I left so many messages and nobody called back. They ignored us.
Dad called us multiples times because he was soaked in urine and no-one came to help him when he tried to call the nurse. We called and after multiple calls finally got a nurse said she would be with him in 10 minutes. Dad called again in 45 minutes and no-one had been with him. I called back and she said she was on her way to him. I told her "That was 45 minutes ago!" This happened a lot. When Dad was in his final moments we went to see him. They allowed us in covid. The nurse told us he could hear us, so talk to him and she walked out of the room. His head was hanging. No, he could not hear us. He was dead! She didn;t even know this because she paid little attention to him.
When we picked up his things they gave us garbage bags filled with new expensive clothes and had put horrible smelling soiled towels and bedding in with the nice clothes. This was clean, folded clothes! We had to throw it all out. Completely gross!!! Do NOT use this place. They don't care. No respect toward the elders.
Anonymous - Family/friend
Independent Living
August 19, 2020
Terrific place go there
I would rate them higher than a 5 if I could. It is a wonderful place. The staff is so kind. They are great at communicating with me if there is a problem. The food is wonderful. They have several outdoor patios and a sunroom for residents to use. They have a library and a craft room.
Judy - Family/friend
Independent Living
August 11, 2020
Clean and Friendly Staff
The care was good, but I was not happy with the administration. I have tried but was not able to get in touch with the director. No one is getting back to me. The caretakers were wonderful. My brother was in memory care. They were able to access him in Maryland prior to him moving in which was helpful.
Anonymous - Family/friend
Independent Living
June 1, 2020
DON'T BRING YOUR LOVED ONE HERE
I would NOT RECOMMEND this place! They are ALWAYS SHORT OF HELP! OVERWORK THE GOOD HELP! THE HELP IS ALWAYS ON THEIR PHONES OR ARE HIDING BECAUSE THEY DON'T WANT TO DO THE WORK THEY SIGNED UP FOR! YOUR LOVED ONES GO DOWN HILL FAST! BAD MANAGEMENT! SOME OF THE HELP DOESN'T KNOW HOW TO WORK WITH DEMENTIA.,THEY ARE NOT NICE TO THE RESIDENTS ,DON'T BRING NICE THINGS THERE OF YOUR LOVED ONES, THEY WILL DISAPPEAR THRU THE HELP OR RESIDENTS! MANAGEMENT LEAVES AT 5P, AFTER THAT THERE IS NO MANANGEMENT ON SITE!
Anonymous - Toured community
Independent Living
July 20, 2019
Excellent appearing facility. Staff appeared caring and enthusiastic about their work. [Name removed], sales counselor, is a great ambassador for Brookdale. Estimated cost on the high side. Though mileage itself is not a big factor, the traffic load makes it quite time consuming.
Kathleen - Toured community
Independent Living
February 6, 2019
Peace of mind.
The experience is a very friendly and caring place. It has a feeling of comfort as the surrounding is very homey. A good choice.
Janice Esther
Independent Living
January 16, 2019
Unfortunate Experience
Be mindful if you are considering their higher functioning Dementia unit. If your loved one does not exactly fit their mold for their higher functioning unit, they will be sneaky about the way they go about getting your loved one into their lower functioning unit and in turn this sneaky behavior will make your loved one’s dementia much worse. I saw this first hand with a friend’s mother. There were many issues that made it very difficult to trust them. Had they been transparent there would not have been an issue. There are other places dealing ONLY with Dementia that is much better for your loved one.
Anonymous
Independent Living
January 11, 2019
Be Careful
Be mindful if you are considering their higher functioning Dementia unit. If your loved one does not exactly fit their mold for their higher functioning unit, they will be sneaky about the way they go about getting your loved one into their lower functioning unit and in turn this sneaky behavior will make your loved one’s dementia much worse. I saw this first hand with a friend’s mother. There were many issues that made it very difficult to trust them.
Anonymous - Toured community
Independent Living
January 2, 2019
[Name removed] was FANTASTIC! Very candid and helpful advice on the entire process not just Brookdale.
Cheryl - Family/friend
Independent Living
December 11, 2018
[Name removed] with A Place For Mom helped me find Brookdale in Hoffman Estates for my father. He is in the memory care side of assisted living. It's been a wonderful place for my dad since he can't be home. So much better than a nursing home. Everyone there is very friendly and helpful. The only reason i would not give it 5 stars across is the food has a bit to be desired. I would recommend this senior living as a great alternative to a nursing home.
Anonymous - Toured community
Independent Living
September 7, 2018
This was my favorite place I've seen.
Anonymous - Toured community
Independent Living
November 20, 2017
It feels more like a hotel or institution than home
I toured here when looking for a place for my parents. From what I saw, it was a very nice facility. The people were super, but they don’t accept Medicaid or anything like that. When I toured, it kind of seemed like a hotel more so than a community. Everything was clean and very nice but it felt like more of an institutional environment and not that homey. There was a dining service when I was there and I saw some people having dinner and watched the staff help some of the other residents get around. Overall, they were better than average and everything seemed nice.
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Frequently Asked Questions about Poplar Creek Village
Poplar Creek Village offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Poplar Creek Village 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (847) 885-1444 to reach a resident at Poplar Creek Village.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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