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355 Berkmans Ln, Greenville, SC 29605
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AB
-
Spouse or partner of resident/client
5.0
Review for Oaks at Chanticleer
It is best place for my husband at this stage of his disease. Overall appearance, arrangement of room and common areas/garden access.
About the facility Oaks at Chanticleer
The Haven offers all the amenities and services of assisted living, but includes specially trained staff who are focused on the needs of residents with memory impairment. Three neighborhoods are designed to accommodate the different stages of Alzheimer's and related dementia. We consider it a privilege to extend special care to those individuals with dementia, and we encourage you to visit with us and learn more about The Haven and our unique program.
Each of The Haven's 48 apartments is a well-planned, customized environment providing residents with a simplified, safe home. Each neighborhood has a secure, landscaped courtyard with a screened porch, raised planting beds for easy gardening activity and a walking path The foundation of our program is licensed nursing professionals on-site, and caregivers who are specially trained to work with the memory impaired. Additionally, our Activity Director develops and coordinates a variety of stimulating social and physical activities.
Senior living options offered
Memory Care
Pricing for Oaks at Chanticleer
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Oaks at Chanticleer
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Compare
Oaks at Chanticleer
355 Berkmans Ln, Greenville, SC 29605
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9.2
Review score
81 reviews
9.2
Review score
81 reviews
5 star
57%
4 star
22%
3 star
6%
2 star
6%
1 star
9%
9.1
Review score
53 reviews
9.1
Review score
53 reviews
5 star
41%
4 star
36%
3 star
11%
2 star
4%
1 star
8%
9.0
Review score
59 reviews
9.0
Review score
59 reviews
5 star
48%
4 star
25%
3 star
17%
2 star
8%
1 star
2%
8.6
Review score
14 reviews
8.6
Review score
14 reviews
5 star
50%
4 star
29%
3 star
14%
2 star
7%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Oaks at Chanticleer
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- High Acuity Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Vegetarian
- No Sugar
- Low / No Sodium
- Organic
- Restaurant Style Dining
- Meals Provided
- Gluten-free
- Special Dining Programs
- Vegan
- Kosher
- Guest Meals
- Professional Chef
Room Amenities
- Handicap Accessible
- Wi-Fi/high-speed internet
- Respite or Short Term Stays Offered
- Bath Tubs
- Air Conditioned
- Wheelchair Accessible Showers
- Garden View
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
Common areas
- Outside Patio
- TV Lounge
- Beauty Salon
- Indoor Common Areas
- Barber Shop
- Meeting Room
- Main Street Shops
- Library
- Outdoor Common Areas
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Movie or Theater Room
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- Spanish
- English
Activities
- Devotional Activities On-Site
- Walking Club
- BBQs or Picnics
- Pet-focused Programs
- Activities Off-site
- Sensory-based Programs
- Holiday Parties
- Dances
- Yoga / Chair Yoga
- Intergenerational Programs
- Live Well Programs
- Birthday Parties
- Montessori Programs
- Day Trips and Outings
- Happy Hour
- Visiting Chaplain or Priest
- Cooking Classes
- Men's Club
- Live Musical Performances
- Art Classes
- Live Dance or Theater Performances
- Gardening Club
- Brain fitness / Dakim
- Reminiscence Programs
- Stretching Classes
- Trivia Games
- Activities On-site
Reviews
for Oaks at Chanticleer
Write a review
A Place for Mom has scored Oaks at Chanticleer with 9.2 out of 10 using our proprietary review score based on 44 reviews in the last 2 years. Over all time, Oaks at Chanticleer has 81 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.2
Care Services
4.0
Staff
4.4
Meals & Dining
4.2
Activities
3.9
Value for Cost
4.0
A Place for Mom has scored Oaks at Chanticleer with 9.2 out of 10 using our proprietary review score based on 44 reviews in the last 2 years. Over all time, Oaks at Chanticleer has 81 reviews with an average "overall experience" of 4.1 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 81 reviews
AB - Family/friend
Memory Care
September 26, 2024
Review for Oaks at Chanticleer
It is best place for my husband at this stage of his disease. Overall appearance, arrangement of room and common areas/garden access.
Response from Oaks at Chanticleer
September 30, 2024
Thank you for leaving a five star review of our community. We are grateful for the opportunity to care for your husband.
Anonymous - Family/friend
Memory Care
September 4, 2024
Do not recommend
The facility didn't provide care. They just took our money. There is a "Director of Nursing" who is an LPN. There are no other nurses in the facility. Lots of staff turn-over, with no method of identifying the client to ensure they are giving the right client the right medication. Very poor communication. They sent my husband to the ER on two occasions, and I wasn't even notified.
Response from Oaks at Chanticleer
September 6, 2024
Thank you for taking the time to leave a review. Your perspective on your community experience is extremely valuable to us. If you are interested in discussing any concerns you may have , please contact (770) 796-5871, and a member of our home office will be glad to speak with you.
Anonymous - Family/friend
Memory Care
August 30, 2024
I do recommend Oaks at Chanticleer
The facility is a great place for someone that is looking for earlier care in Alzheimers and Dementia patients. The staff is friendly and always willing to help when possible. They were there at a time we needed them. And the only ones that would take her. I do recommend the place. But no where is perfect.
Response from Oaks at Chanticleer
September 6, 2024
Thank you for taking the time to leave a review of our community.
Donna R - Family/friend
Memory Care
August 29, 2024
My Mom Loves It
I studied and toured local facilities and this one stood out. The cheerful decor was unusual compared to other places. The staff are friendly and caring. The Director took us personally on the tour.
My mother can be difficult to please but she likes everything including the food. Daily activities and periodic outings are engaging for the residents.
Response from Oaks at Chanticleer
September 6, 2024
Donna - Thank you for taking the time to tour our community and leave a review.
Steiner - Family/friend
Memory Care
August 27, 2024
A place for Dad
The workers are very kind and caring. But because so many of these residents have dementia keeping up with their personal items like razors and shavers and stuff is difficult. They constantly have something going on for the residence every week. It’s a good fit for our father.
Response from Oaks at Chanticleer
September 3, 2024
Steiner - Thank you for taking the time to leave a review of our community. We are grateful for the opportunity to care for your father.
Janet H - Family/friend
Memory Care
August 26, 2024
The Oaks Memory Care
All staff was friendly, courteous, and helpful.
My husband was in the facility for a very short time of 4 and 1/2 days. During this time, he had an undiagnosed infection in his arm. He was refusing to take his antibiotics. He was admitted to the hospital. Doctors decided on surgery to remove the infected tissue. At this time, he could not speak clearly and I could not understand what he was saying.
Patient’s Spouse
Response from Oaks at Chanticleer
September 3, 2024
Janet - Thank you for taking the time to leave a five star review.
David Sammons - Family/friend
Memory Care
August 14, 2024
Heroes work there
I can't say enough of how loving and caring the entire staff was with my sister. What those employees do is absolutely heroic. Easily one of the hardest jobs in the world ajd the do it with a smile, fantastic patience and amazing care.
Response from Oaks at Chanticleer
August 15, 2024
David - Thank you for the kind words and five star review. We are grateful tht you entrusted us with your sisters care.
Anonymous - Family/friend
Memory Care
July 29, 2024
The Oaks at Chanticleer review
This facility has been incredible working with my aunt. They are very attentive to her needs and work with her through her challenges. I would (and have several times) recommend the Oaks at Chanticleer to anyone looking for a facility.
Response from Oaks at Chanticleer
August 1, 2024
Thank you for taking the time to leave a five star review of our community. We are grateful for the opportunity to care for your aunt.
Jerome - Family/friend
Memory Care
July 18, 2024
Review for Oaks at Chanticleer
It's a very good place for your loved ones.
Response from Oaks at Chanticleer
July 19, 2024
Jerome - Thank you for taking the time to leave a five star review of Oaks at Chanticleer.
Anonymous - Family/friend
Memory Care
July 16, 2024
Our families experience
When it comes to the cleanliness of the community the common areas get a 4 but the individual rooms get a 2. Overall the Oaks was an okay experience. The limited staff that was there did their best, but they were extremely overwhelmed. There were 3 wings with about 60 residents each and often, especially during the evenings, there was no staff at all in one of the wings.
Response from Oaks at Chanticleer
July 17, 2024
Thank you for taking the time to leave a review. If you would like to have further questions regarding your experience of our community or any concerns you may have, please call (770) 796-5871, and we will be glad to speak with you.
Anonymous - Family/friend
Memory Care
June 18, 2024
Review for Oaks at Chanticleer
They were amazing! Couldn't have asked for a better place for my Dad for his last year of life with Alzheimer's!
Response from Oaks at Chanticleer
June 21, 2024
Thank you for taking the time to leave a five star review. We are grateful for the opportunity to care for your father.
Anonymous - Family/friend
Memory Care
June 17, 2024
Our short experience
The nurse was really helpful and good at keeping is updated.
[name removed] didn't stay there very long until she passed so it's kind of hard to evaluate the facility.
Response from Oaks at Chanticleer
June 21, 2024
Thank you for taking the time to leave a review of our community.
Jackie M - Family/friend
Memory Care
June 7, 2024
5 star review
[name removed] never made it to the facility even though we paid for 2 months. When we did go and set up it was a very nice facility clean and all staff was very friendly. They had a lot of activities scheduled and a great menu posted. Wish [name removed] had been able to be there!!!
Response from Oaks at Chanticleer
June 12, 2024
Jackie - Thank you for taking the time to leave a five star review for Oaks at Chanticleer.
Pamela - Family/friend
Memory Care
May 22, 2024
Our Experience
I would recommend the facility. Like any facility, a family MUST be involved at least weekly. You must Determine expectations as part of your process to pick a facility. I found the staff and administrators to be helpful and will communicate as much as the family is involved. I'm extremely grateful that I had a team of family & friends that also visited weekly and checked quality of care when visiting. I made sure to be intentional with my requests to my visiting team. I have few regrets concerning our mom & aunt's time there. The pharmacy requirements I didn't like, that was my most stressful interaction. The particular staff on their wing was sweet, caring and did their best to keep me informed. My mom & aunt said they were not mistreated and everyone was nice to them. Their stay at the Oaks was mentally & emotionally challenging for me. I was there visiting weekly and so was our visiting team. I had confidence in the care & concern that was a part of the atmosphere of their wing. I'm still praising GOD for directing me to visit the Oaks during my facility search for care months before it became necessary to pick a facility for them. I feel prayer, Love & our desire for them to be safe & happy has granted me, my brothers, family & friends peace about their final weeks on earth. Plus we know without a doubt both of them are in Heaven praise God along with our other loved ones
Response from Oaks at Chanticleer
May 29, 2024
Pamela - Thank you for your review of Oaks at Chanticleer. We are grateful you entrusted us with the care of your mother and aunt.
Anonymous - Family/friend
Memory Care
May 3, 2024
Review for Oaks at Chanticleer
I would tell a freind about what I had issues with but tell them it could have been because they didn't like us. On a positive note [name removed] was extremely helpful and caring. . A Place for Mom is a great organization and I thank you for your help.
Response from Oaks at Chanticleer
May 16, 2024
Thank you for sharing a review of our community. If you would like to discuss any concerns regarding your experience, lease call (770) 796-5871, and we will be glad to speak with you.
Anonymous - Family/friend
Memory Care
April 26, 2024
Oaks at Chanticleer review
They continually lost her belongings and blamed it on being a memory care facility. The staff was not easy to be found. The residents were often by themselves. The supervision definitely needs to be improved. The medications were always given without explanation.
Response from Oaks at Chanticleer
May 3, 2024
Thank you for taking the time to leave a review. If you would like to discuss any concerns you have, please call (770) 796-5871, and a member of our home office team will be glad to speak with you.
Thomas B - Family/friend
Memory Care
February 17, 2024
Sent from Heaven!!
My sister and I toured so many facilities before we found the oaks at Chanticleer. We chose them because of how much space they had! My mom is a heavy wanderer and most of the memory cares we toured were small with little to no outdoor space. I was pleased to see that the oaks has 4 outdoor areas for my mom to roam around in. What I was not expecting was how well the staff were able to handle my mom’s behaviors. She has a lot of anxiety and gets aggressive often when I try and redirect her but the staff can easily calm her down better than I ever could! I am so thankful that I found the oaks! When I visit my mom she is so calm and pleasant and doing so much better now that she’s settled in there. I couldn’t be happier with the care and the service that she receives!
Response from Oaks at Chanticleer
February 28, 2024
Thank you for taking the time to leave a five star review of our community. We are grateful for the opportunity to care for your mother
Anonymous - Family/friend
Memory Care
February 16, 2024
I do not recommend.
The experience was horrible. They were not equipped to handle my mother in law. They assure us that all their staff was trained to handle dementia and Alzheimer's patients and they were not. They did not know how to redirect her when she would get upset/sundowning. One of their med tech was given personal information about my mother in law to other people in the family without our consent. She had an incident where she was arguing back and forth with an aid.
Response from Oaks at Chanticleer
February 19, 2024
Thank you for taking the time to leave a review of our community. We value you and your mother in laws expereince of our community and care and are addressing the concerns you have shared. If you would like to further discuss these concerns with a member of our management team, please call (770) 796-5871.
Anonymous - Family/friend
Memory Care
January 11, 2024
Focus on Patient Care
What we like the most about the Oaks at Chanticleer community are the staff, the price and the overall focus on the residents living there. This community does nothing but memory care. 60 beds, all memory care.
Response from Oaks at Chanticleer
January 15, 2024
Thank you for taking the time to leave a five star review.
Travis C - Toured community
Memory Care
January 1, 2024
Wonderful Community
I toured here a while back and had a great experience. I happened to be touring during lunch and got to see the meal the residents were served and it looked so delicious! The open concept layout would have been perfect for my mom to walk around in and I really loved all of the outdoor spaces that the residents can utilize. Unfortunately they were full and didn’t have availability but I also saw that as a great sign that this is a great community to bring your loved one to.
Response from Oaks at Chanticleer
January 5, 2024
Travis - Thank you for taking the time to leave a five star review and recommendation of our community.
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Frequently Asked Questions about Oaks at Chanticleer
Oaks at Chanticleer offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Oaks at Chanticleer 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (864) 467-0031 to reach a resident at Oaks at Chanticleer.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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