Waterstone on Augusta

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nice facility with internal issues","reviewContent":"They don't pay their employees enough to keep them and have constant turnover. That doesn't lead to personal relationships with patients or their families. The off shift needs more supervision. Several employees there confided in us that they would sometimes miss a weekly paycheck. I don't understand how that happens. They have some good people working there that don't feel very appreciated leading to apathy in patient care. It was by far the nicest facility that we looked at in our search","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful Community ","reviewContent":"They were a wonderful community for my mother. She loved the people that cared for her and was happy there. They were able to do so much for her in the short time she was there and I am very thankful we found them in such an urgent need. I would give them 10 starts if possible. They were a wonderful community for my mother. She loved the people that cared for her and was happy there. They were able to do so much for her in the short time she was there and I am very thankful we found them in such an urgent need. I would give them 10 starts if possible.","reviewerDisplayName":"Dawn ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall a Very Nice Community","reviewContent":"The one thing that needs to be improved is the Med-Management Company they use - Guardian - located in NC. They are totally incompetent to be managing medications. I have spent hours on the phone with Guardian trying to get the correct meds & vitamins going to the correct person. Waterstone charges $[removed] a month per person for this service, which doesn't include the cost of the meds. Definitely room for improvement in this area.\n\nMostly I like the room layout, with plenty of storage area. I also appreciate that the directors are not pushy to get my folk's into memory care.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" Waterstone on Augusta review","reviewContent":"Staff seemed lack direction have tried multiple times to get copy of contract to no avail. No receipts for rent payments. Pretty poor. Food is terrible on 2nd chef. Would not recommend based on food service. Lower value based on food.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Waterstone on Augusta","reviewContent":"We were attracted to them because of the room layout & size & location from my house. My parents are definitely high maintenance, which is not the case for many. Yes, I would certainly recommend Waterstone to others.","reviewerDisplayName":"DD","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Cut Above ","reviewContent":"Waterstone has been a learning experience for us as this is our first assisted living facility interaction. You learn that no place is perfect but you have to look for what is better than the rest. This seems to be our opinion of Waterstone overall. Not perfect but better than the others and we would recommend them to other families.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Waterstone on Augusta review","reviewContent":"Everyone was incredibly friendly at Waterstone, and helpful when my sister moved in. Also, the new head of nursing is raising the bar on the support being provided by the aides.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Waterstone on Augusta","reviewContent":"Would definitely recommend. One reason I picked this community is because of the location.","reviewerDisplayName":"BG","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Happy with Waterstone","reviewContent":"My mother is happy with the Waterstone. It was more problematic for my father, who was in memory care. They oversold the capabilities of their memory care unit and we had to move him. (He has since passed away.)\n\nOn activities, my mother said there are some but not a lot. Or at least not a lot she's interested in.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Waterstone on Augusta","reviewContent":"Administrative staff has been great. \n\nBased on what my sister shares, the food served is not very tasty. I think that they could have more of a variety on the menu. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Spring Arbor Management, LLC","slug":"spring-arbor-management-llc-412","averageReviewScoreDisplay":8.7,"communityCount":36,"reviewCount":706}},"communityName":"Waterstone on Augusta","leadgenCompleted":false}

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1004 Augusta St, Greenville, SC 29605

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Located in Downtown Greenville, SC, Waterstone on Augusta is a premier Assisted Living and Memory Care community that brings a new, enriching lifestyle to seniors in our growing neighborhood. From the time you walk through the doors, this is obviously no understatement. We strive to enhance the quality of life for the seniors we serve through teamwork and unity. We are open and cannot wait to see you! Our wonderful amenities must be seen to be believed. Our Leadership Team and talent bring over 50 years of combined experience to the continuum of care for seniors. We have a true passion for care, as exhibited through our serving hearts.

Located in Downtown Greenville, SC, Waterstone on Augusta is a premier Assisted Living and Memory Care community that brings a new, enriching lifestyle to seniors in our growing neighborhood. From the time you walk through the doors, this is obviously no understatement. We strive to enhance the quality of life for the seniors we serve through teamwork and unity. We are open and cannot wait to see you! Our wonderful amenities must be seen to be believed. Our Leadership Team and talent bring over 50 years of combined experience to the continuum of care for seniors. We have a true passion for care, as exhibited through our serving hearts.

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