Brookdale West County

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Brookdale West County

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Same debris, dust, bugs, (soiled latex gloves) are on floor, not picked up for months. Toilets have pink and black mold inside and outside. Tried engaging local management, they promise to address but no actual results. Meal food is cheap, lots of pasta and simple lunch meat. No secondary option if resident doesn't like the main entrée offer. Staff might offer a lunchable or peanut butter crust less. Huge turnover in staff. Difficult to find the few staff members to relate to cause they leave quickly.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Caring & Compassionate Staff Really Make a Difference","reviewContent":"We moved our loved one here after having a negative and unhealthy experience at another community close by. Brookdale has a stable and caring staff and does not rely on agency caregivers. It is so important to have reliable, stable and patient caregivers for the residents that rely on a routine and familiar faces. Our family appreciates the extra efforts and kindness everyone brings to work each day, it is noticed and a huge relief for the families. Thank you to all at Brookdale West County in St. Louis, Missouri.","reviewerDisplayName":"Sharon J","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Our experience at Brookdale West County","reviewContent":"Very friendly, warm, want to be helpful.\n\nCare--inconsistent, need better oversight, better attention to detail; Communication among staff and between staff and family is improving since admission (when it seemed initially non-existent).\nFood--pretty tasty, wish they had more healthy options. Overall, not bad for a facility.\n\nAlthough Brookdale is not perfect (no place is), they have been responsive and made successful efforts to improve areas of concern and my husband is doing better there. I wanted to give them a chance to do better before reviewing them--and they have improved. For that, I'm grateful.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Brookdale West County ","reviewContent":"They were very helpful and prompt on helping me complete paperwork. Even when I told them we weren't sure what we wanted to do they called me once a month to check on my parents and if they could help in any way.","reviewerDisplayName":"Jan ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall satisfied ","reviewContent":"The catheter management was not what we thought. Not sure if all techs are trained?\n\nWe hosted Thanksgiving and a birthday party there.\nStaff very accommodating. Room we used for these 2 events was great.\n\nFather in law is Jewish. Can't mix meat and dairy.\nSeemed like not many choices for him.\nHis taste is not the same, so he commented it was bland. But that just may be him.\nThey offered us all cake one night and it was very good.\n\nAnd...the staff was great. Very friendly and approachable.\nThe day he arrived staff was in lobby to greet and they had his name on a welcome sign.\nWe sent the video to our family and everyone was impressed.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Well maintained facility ","reviewContent":"Facility is clean and well maintained. \n\nStaff is friendly and do not act put out when you ask them a question ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Brookdale West County","reviewContent":"Experience was effortless once the family narrowed down community choices to a single one. Before, it was a lot of appointments and tours. Why Brookdale? Because it's close to other family, safe neighborhood, all inclusive rates for memory care and a smaller community with a more intimate feel. ","reviewerDisplayName":"Karen ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Brookdale experience","reviewContent":"My father-in-law was actually at Brookdale West County for a while and we all loved it there. The reason we had to move him out was just because of the cost. It was more than my mother in law was wanting to pay. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"I would recommend ","reviewContent":"We really appreciated how much the staff members were willing to work with us and accommodate us. The community itself is very presentable and is well kept on the inside and outside. Our loved one really enjoys the meals and dining service and when we come to visit it does seem like they have plenty of activities going on. We would recommend this community to other families based on our experience so far. \n\n","reviewerDisplayName":"anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Brookdale","slug":"brookdale-29","averageReviewScoreDisplay":8.7,"communityCount":643,"reviewCount":28829}},"communityName":"Brookdale West County","leadgenCompleted":false}

1353506

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785 Henry Avenue, Ballwin, MO 63011

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63011

Ballwin

MO

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2024

<p>At Brookdale West County, you can wake up each morning and do more of what you love. With a compassionate care team on-site 24 hours a day, seven days a week to be alerted to an emergency, you can find peace of mind knowing we’ll be here when you need it most. A 24-hour security system and keypad entries have also been installed, to provide added protection. Whether you’re seeking assistance with medication management, bathing, dining, or memory care, our trained team members can help with a multitude of needs. We are also more than happy to coordinate with outside healthcare providers if needed. While we work with you to simplify your days, we’ll also assist with your cleaning, cooking, transportation, and other daily chores. With less daily burdens to manage, you’ll have more time to thrive! Check out our on-site fitness center, salon services, movie theater, or scenic walking paths. Stop by the community fishing pond, our well-stocked library, or cozy living room for some time to unwind. If you need assistance with a task or errand, we offer a concierge service to respond to your requests. We’re here to customize your experience and learn about your needs. Send us your favorite recipe or request an activity — we want to learn more about you!</p> <h3>Community Services and Amenities</h3> <p>We encourage residents to join us for exciting games of table tennis and ring toss, engaging fitness classes, and so much more. Residents in memory care can look forward to popcorn socials, pet therapy, and mental workout sessions. In your free time, be sure to explore the colorful community courtyard, our fragrant garden, and the arts and crafts studio. For your convenience, we also offer a therapy room as well as on-site postal services. Plus, through our Personal Solutions program, residents can request the personal items they need without having to run to the store. Send us an email with your list of desired items, such as hearing aid batteries, mouth wash, or other necessities, and we’ll deliver them to you at no extra cost.</p> <p>Some additional community amenities and services include: </p><ul><li>Private dining room</li> <li>Billiards</li> <li>Piano</li></ul><p></p> <h3>Living Arrangements</h3> <p>Thanks to a number of floor plan options ranging in size and style, you can find a cozy or spacious fit to meet your wants and preferences. With an abundance of natural light, wall-to-wall carpeting, and plenty of storage space, you’ll feel at home instantaneously. Find smiling faces and new adventures daily when you live at Brookdale West County.</p> <h3>Care Types Offered</h3> <p>Brookdale West County is an <em>assisted living facility</em>, which in the state of Missouri is a facility that provides 24-hour care, services, and protective oversight to residents who are provided with shelter and board, and who may need assistance with activities. Oversight for storage, distribution, or administration of medications is provided at the facility. A licensed Nursing Home Administrator is required.</p> <p><a href="https://healthapps.dhss.mo.gov/showmeltc/default.aspx">Missouri Facility Inspection Reports</a></p> <h3>Related articles:</h3> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-memory-care">Assisted Living vs. Memory Care: What’s the Difference?</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-independent-living">Assisted Living vs. Independent Living: What’s the Difference?</a></p>

<p>At Brookdale West County, you can wake up each morning and do more of what you love. With a compassionate care team on-site 24 hours a day, seven days a week to be alerted to an emergency, you can find peace of mind knowing we’ll be here when you need it most. A 24-hour security system and keypad entries have also been installed, to provide added protection. Whether you’re seeking assistance with medication management, bathing, dining, or memory care, our trained team members can help with a multitude of needs. We are also more than happy to coordinate with outside healthcare providers if needed. While we work with you to simplify your days, we’ll also assist with your cleaning, cooking, transportation, and other daily chores. With less daily burdens to manage, you’ll have more time to thrive! Check out our on-site fitness center, salon services, movie theater, or scenic walking paths. Stop by the community fishing pond, our well-stocked library, or cozy living room for some time to unwind. If you need assistance with a task or errand, we offer a concierge service to respond to your requests. We’re here to customize your experience and learn about your needs. Send...</p>

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