About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale West County

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785 Henry Avenue, Ballwin, MO 63011

For pricing & availability:
(866) 374-4058
8.4
Review score
42 reviews
Add review
8.4
Review score
42 reviews
5 star
45%
4 star
26%
3 star
12%
2 star
0%
1 star
17%
See all reviews
8.7
Review score
29369 reviews
641 facilities
Brookdale West County
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Brookdale West County community exterior
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77 Floor plans available
Brookdale West County in google map

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Anonymous
-
Child of resident/client
4.0
Room for Improvement
There's no cleaning schedule for residents rooms. Same debris, dust, bugs, (soiled latex gloves) are on floor, not picked up for months. Toilets have pink and black mold inside and outside. Tried engaging local management, they promise to address but no actual results. Meal food is cheap,

About the facility
Brookdale West County

At Brookdale West County, you can wake up each morning and do more of what you love. With a compassionate care team on-site 24 hours a day, seven days a week to be alerted to an emergency, you can find peace of mind knowing we’ll be here when you need it most. A 24-hour security system and keypad entries have also been installed, to provide added protection. Whether you’re seeking assistance with medication management, bathing, dining, or memory care, our trained team members can help with a multitude of needs. We are also more than happy to coordinate with outside healthcare providers if needed. While we work with you to simplify your days, we’ll also assist with your cleaning, cooking, transportation, and other daily chores. With less daily burdens to manage, you’ll have more time to thrive! Check out our on-site fitness center, salon services, movie theater, or scenic walking paths. Stop by the community fishing pond, our well-stocked library, or cozy living room for some time to unwind. If you need assistance with a task or errand, we offer a concierge service to respond to your requests. We’re here to customize your experience and learn about your needs. Send...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale West County

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale West County

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Brookdale West County community exterior
Brookdale West County

785 Henry Avenue, Ballwin, MO 63011

Chesterfield Villas community exterior
Chesterfield Villas

14901 N Outer 40 Rd, Chesterfield, MO 63017

Brookdale Creve Coeur
Brookdale Creve Coeur

One New Ballas Place, Creve Coeur, MO 63146

The Plaza at Wildwood Senior Living dining room
The Plaza at Wildwood Senior Living

251 Plaza Dr, Wildwood, MO 63040

8.4
Review score
42 reviews
8.4
Review score
42 reviews
5 star
45%
4 star
26%
3 star
12%
2 star
0%
1 star
17%
9.2
Review score
20 reviews
9.2
Review score
20 reviews
5 star
75%
4 star
15%
3 star
10%
2 star
0%
1 star
0%
9.1
Review score
46 reviews
9.1
Review score
46 reviews
5 star
63%
4 star
26%
3 star
9%
2 star
0%
1 star
2%
9.1
Review score
34 reviews
9.1
Review score
34 reviews
5 star
79%
4 star
9%
3 star
6%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale West County

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Meals Provided
  • International Cuisine
  • Special Dining Programs
  • Low / No Sodium
  • Gluten-free
  • Restaurant Style Dining
  • Guest Meals
  • Vegetarian
  • Vegan
  • Professional Chef
  • Room Service

Room Amenities

  • Air Conditioned
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available

Common areas

  • TV Lounge
  • Library
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Computer or Media Center
  • Beauty Salon
  • Indoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Fitness Center
  • Raised Garden Beds
  • Billiards Lounge
  • Piano or Organ
  • Movie or Theater Room

Services

  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Live Dance or Theater Performances
  • Holiday Parties
  • Happy Hour
  • Gardening Club
  • Stretching Classes
  • Activities On-site
  • BBQs or Picnics
  • Art Classes
  • Live Well Programs
  • Birthday Parties
  • Live Musical Performances
  • Reminiscence Programs
  • Brain fitness / Dakim
  • Wii Bowling
  • Activities Off-site
  • Light Therapy Programs
  • Karaoke
  • Cooking Classes
  • Dances
  • Day Trips and Outings
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Trivia Games
  • Devotional Activities Offsite

Reviews

for Brookdale West County

8.4Review score42 reviews
8.4
Review score
42 reviews
5 star
45%
4 star
26%
3 star
12%
2 star
0%
1 star
17%
Brookdale
8.7
Review score29369 reviews641 communities
Write a review
A Place for Mom has scored Brookdale West County with 8.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale West County has 42 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
3.9
Care Services
3.6
Staff
3.9
Meals & Dining
3.3
Activities
3.6
Value for Cost
3.5
A Place for Mom has scored Brookdale West County with 8.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale West County has 42 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score29369 reviews641 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 42 reviews
Jennifer - Family/friend
Memory Care
November 12, 2024
1.0
Verified Review
Would NEVER Recommend
1. Horrible! We pulled him out two weeks ago. He was covered in bruises, and we later found out he has several cracked ribs. They also did not give him his specifically prescribed medication correctly or on time. EVER! LOTS OF agency folks too. They are just there for the pay check! 2. It was pretty clean most of the time. 3. They are friendly unless your loved one actually needs attention or if a visitor is there observing. The management flat out lied on a number of occasions about the well being and behavior of my FIL. 4. See my responses to #1. 5. See my comments in #3. 6. Food was okay, not terrible. 7. When they actually had the "activities" it was okay, but nothing like they say they will be doing when you come for an initial visit! 8. Over priced and criminal based on the lack of care that my FIL received! I cannot in any way shape or form recommend this place to anyone looking for a place for their loved one.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale West County
November 14, 2024
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Anonymous - Family/friend
Memory Care
September 27, 2024
4.0
Verified Review
Room for Improvement
There's no cleaning schedule for residents rooms. Same debris, dust, bugs, (soiled latex gloves) are on floor, not picked up for months. Toilets have pink and black mold inside and outside. Tried engaging local management, they promise to address but no actual results. Meal food is cheap, lots of pasta and simple lunch meat. No secondary option if resident doesn't like the main entrée offer. Staff might offer a lunchable or peanut butter crust less. Huge turnover in staff. Difficult to find the few staff members to relate to cause they leave quickly.
Cleanliness
1
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
3
Sharon J - Family/friend
Memory Care
August 6, 2024
5.0
Caring & Compassionate Staff Really Make a Difference
We moved our loved one here after having a negative and unhealthy experience at another community close by. Brookdale has a stable and caring staff and does not rely on agency caregivers. It is so important to have reliable, stable and patient caregivers for the residents that rely on a routine and familiar faces. Our family appreciates the extra efforts and kindness everyone brings to work each day, it is noticed and a huge relief for the families. Thank you to all at Brookdale West County in St. Louis, Missouri.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 19, 2024
4.0
Verified Review
Our experience at Brookdale West County
Very friendly, warm, want to be helpful. Care--inconsistent, need better oversight, better attention to detail; Communication among staff and between staff and family is improving since admission (when it seemed initially non-existent). Food--pretty tasty, wish they had more healthy options. Overall, not bad for a facility. Although Brookdale is not perfect (no place is), they have been responsive and made successful efforts to improve areas of concern and my husband is doing better there. I wanted to give them a chance to do better before reviewing them--and they have improved. For that, I'm grateful.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Jan - Family/friend
Assisted Living
May 8, 2024
5.0
Verified Review
Review for Brookdale West County
They were very helpful and prompt on helping me complete paperwork. Even when I told them we weren't sure what we wanted to do they called me once a month to check on my parents and if they could help in any way.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 24, 2024
4.0
Verified Review
Overall satisfied
The catheter management was not what we thought. Not sure if all techs are trained? We hosted Thanksgiving and a birthday party there. Staff very accommodating. Room we used for these 2 events was great. Father in law is Jewish. Can't mix meat and dairy. Seemed like not many choices for him. His taste is not the same, so he commented it was bland. But that just may be him. They offered us all cake one night and it was very good. And...the staff was great. Very friendly and approachable. The day he arrived staff was in lobby to greet and they had his name on a welcome sign. We sent the video to our family and everyone was impressed.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 2, 2024
4.0
Verified Review
Well maintained facility
Facility is clean and well maintained. Staff is friendly and do not act put out when you ask them a question
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Activities
4
Value for Cost
4
Karen - Family/friend
Assisted Living
November 16, 2023
4.0
Verified Review
Review for Brookdale West County
Experience was effortless once the family narrowed down community choices to a single one. Before, it was a lot of appointments and tours. Why Brookdale? Because it's close to other family, safe neighborhood, all inclusive rates for memory care and a smaller community with a more intimate feel.
Cleanliness
2
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
4
Sandra - Toured community
Memory Care
September 21, 2023
5.0
Verified Review
tour review
Our family had an in person tour with Brookdale West County and all of the staff members we met with were very friendly and took the time to answer all of our question. It was a great tour experience.
Cheryl L Mcquerry - Family/friend
Assisted Living
August 17, 2023
1.0
Horrible!!
My father was at the community for a total of 2 weeks in [date removed]. During that time, his medications were given incorrectly, he was not given the services that we were charged for such as showering, helping to dress, escort to meals and more. Worse than that, one day I walked in to find that he had slept in his clothes, never had a pullup change and this was the following evening. I could smell him from the hallway! They apologized and promised it would never happen again. Several days later he fell and told me he had to crawl to the hallway and yell for help. There were two more incidents in that same week and I pulled him out. As far as I am concerned I wouldn't put my worst enemy in this facility!!
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
Activities
1
Value for Cost
1
Response from Brookdale West County
August 18, 2023
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Anonymous - Family/friend
Assisted Living
June 8, 2023
5.0
Verified Review
Brookdale experience
My father-in-law was actually at Brookdale West County for a while and we all loved it there. The reason we had to move him out was just because of the cost. It was more than my mother in law was wanting to pay.
anonymous - Family/friend
Assisted Living
November 2, 2022
4.0
Verified Review
I would recommend
We really appreciated how much the staff members were willing to work with us and accommodate us. The community itself is very presentable and is well kept on the inside and outside. Our loved one really enjoys the meals and dining service and when we come to visit it does seem like they have plenty of activities going on. We would recommend this community to other families based on our experience so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Rebecca D - Family/friend
Memory Care
October 26, 2022
1.0
Do NOT recommend Memory Care Unit
Things did not work out well for our Mom at Brookdale West County. After a week at this facility, she is now back in her house with her son and brother to see to her immediate needs. It would have been great to keep her close to home, but the situation was so bad here that future plans involve taking her out of town to be sure that she is getting appropriate care. For anyone looking into Dementia care in West County St Louis, we DO NOT recommend Brookdale. We were with her there most of the time during the week she was there, and staff was inadequate and possibly abusive. Activities involving these residents were minimal, and inappropriate. The place is in the middle of administrative transition, and no one was enforcing policies. Residents were suffering as a result. The facility is beautiful, but don't let that fool you. In the end, it is about the staff and the care they do (or in this case do not) provide for your loved one.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Brookdale West County
October 31, 2022
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Family/friend
Assisted Living
May 26, 2022
5.0
Wonderful Community
Brookdale is a wonderful community and I feel blessed to have two loved ones living in your community!
anonymous - Family/friend
Assisted Living
January 7, 2022
4.0
Verified Review
I would recommend
Everybody that worked here was very friendly, they were just short handed on some occasions during our stay. For the most part though it was a good experience and overall I would recommend them to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Rich - Toured community
Memory Care
December 8, 2021
5.0
Verified Review
My tour review
This community was okay but they may have had some issues supporting my loved one if there was a hoya lift needed. Nothing negative just the care at that time may have not been there for my loved one.
anonymous - Toured community
Assisted Living
September 7, 2021
5.0
Verified Review
Tour of Brookdale
Brookdale West County was our second choice. It is a very nice place and we were impressed with it, it was just a little more expensive than a few others that we looked into.
julie - Family/friend
Assisted Living
May 7, 2021
5.0
Verified Review
my experience
The communication is great. We are able to reach whoever we need to very quickly. The staff is involved and they know what's going on. When there are activities they take photos and send them to the family. I would recommend this community to others based on my experience.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
November 10, 2019
1.0
Horrible!!!
I would not advise anyone to have a loved-one live there. They are only in it for ALL of your money! I am going to the top to complain and take action against this greedy bunch of 'professional'!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Toured community
Memory Care
January 24, 2018
5.0
[Removed] was very helpful and personable. She was thoughtful enough to give us a small, appropriate gift. The facility was clean and welcoming, and the rates seem more or less in line with other comparable facilities. We enjoyed the visit, but are not ready to commit to anyone just yet.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 42 reviews

Neighborhoods
around Brookdale West County

See what the neighborhood has to offer and what’s nearby:
Brookdale West County in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Missouri regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Missouri regulations for Assisted Living.

Frequently Asked Questions
about Brookdale West County

Brookdale West County offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale West County 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (636) 527-5700 to reach a resident at Brookdale West County.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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