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Waterford Grand

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600 Waterford Way, Eugene, OR 97401

For pricing & availability:
(866) 374-4058
8.6
Review score
51 reviews
Add review
8.6
Review score
51 reviews
5 star
43%
4 star
33%
3 star
18%
2 star
4%
1 star
2%
See all reviews
8.2
Review score
831 reviews
32 facilities
Waterford Grand
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Waterford Grand community exterior
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Waterford Grand in google map

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Anonymous
-
Loved one of resident/client
4.0
Definitely recommended
I would definitely recommend the facility. The staff is very friendly. The housekeeping takes place once a week and besides cleaning, they change the sheets and make the bed/washing the sheets and towels. The meals are of good quality. My one complaint is dealing with the finance departmen

About the facility
Waterford Grand

Waterford Grand is the ideal retirement destination for individuals seeking independent living, assisted living, or memory care. Our beautiful location right off the Willamette River is a short drive from area dining options, shopping destinations, and medical facilities. You’ll find peace of mind knowing you’re never more than a few minutes away from local amenities or services.

The city of Eugene was voted one of the most livable cities in the U.S., and our community is located at the southern end of Willamette Valley. This area is known for its arts, culture, and nature scenes filled with forest green parks and colorful rose gardens.

Our commitment to honoring our residents' right to choice, dignity, privacy, and independence has earned us a notable reputation for having an effective staff that provides unmatched hospitality and care.

Community Services and Amenities

We strive for excellence and healthy living in all that we do. One of our most unique amenities is a fitness program called EverFit, which is managed by our trained fitness staff. Our instructors offer balance classes, water aerobics, tai-chi, walking groups, one-on-one training, and more.

We take pride in offering higher staffing levels than you’ll likely find at larger communities. Our priority is to provide individualized...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Waterford Grand

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Waterford Grand

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Waterford Grand community exterior
Waterford Grand

600 Waterford Way, Eugene, OR 97401

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Trustwell Living at River Run Place

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Merrill Gardens at Sheldon Park

2440 Willakenzie Rd, Eugene, OR 97401

McKenzie Manor garden
McKenzie Manor

389 W 29th Ave, Eugene, OR 97405

8.6
Review score
51 reviews
8.6
Review score
51 reviews
5 star
43%
4 star
33%
3 star
18%
2 star
4%
1 star
2%
9.4
Review score
41 reviews
9.4
Review score
41 reviews
5 star
62%
4 star
29%
3 star
2%
2 star
2%
1 star
5%
8.6
Review score
104 reviews
8.6
Review score
104 reviews
5 star
65%
4 star
21%
3 star
4%
2 star
5%
1 star
5%
8.0
Review score
1 review
8.0
Review score
1 review
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at Waterford Grand

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Anytime Dining
  • Special Dining Programs
  • Vegetarian
  • Meals Provided

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible
  • Kitchenette
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • Beauty Salon
  • Meeting Room
  • Computer or Media Center
  • Outdoor Common Areas
  • Private Bath
  • TV Lounge
  • Central Fireplace

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Swimming Pool
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Wii Bowling
  • Devotional Activities Offsite
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Trivia Games
  • Forever Fit
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Water Aerobics
  • Live Musical Performances
  • Birthday Parties
  • Wine Tasting
  • Live Well Programs
  • Day Trips and Outings
  • Art Classes
  • BBQs or Picnics
  • Intergenerational Programs
  • Activities On-site
  • Stretching Classes
  • Karaoke
  • Happy Hour
  • Holiday Parties
  • Live Dance or Theater Performances
  • Activities Off-site

Reviews

for Waterford Grand

8.6Review score51 reviews
8.6
Review score
51 reviews
5 star
43%
4 star
33%
3 star
18%
2 star
4%
1 star
2%
Cascade Living Group
8.2
Review score831 reviews32 communities
Write a review
A Place for Mom has scored Waterford Grand with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Waterford Grand has 51 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.4
Care Services
4.0
Staff
4.4
Meals & Dining
4.4
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored Waterford Grand with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Waterford Grand has 51 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Cascade Living Group
8.2
Review score831 reviews32 communities
Logo for Cascade Living Group
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 51 reviews
Marie A. - Family/friend
Memory Care
September 12, 2024
3.0
Mom is struggling
Mom is having a very hard time adjusting to her move to memory care. I feel the facility could make several very simple changes to make her more comfortable. Most of the staff are kind and well intentioned but lack experience. I wonder about the effectiveness of the scheduling. Seems it would be better to be as consistent as possible with who & at what time of day residents see staff. But, the rotation of staff from area to area and shift to shift is significant. I’m sure it is common in memory care but I am very frustrated by how many things have been lost. On the positive side, the facility and grounds are very nice. I think the apartment style is better for her than cottage style.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 10, 2024
4.0
Verified Review
Definitely recommended
I would definitely recommend the facility. The staff is very friendly. The housekeeping takes place once a week and besides cleaning, they change the sheets and make the bed/washing the sheets and towels. The meals are of good quality. My one complaint is dealing with the finance department about incorrect charges.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
January 5, 2024
5.0
Verified Review
Warm and friendly
The staff learns each resident's name and they are very warm and friendly. They all are very willing to assist
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
January 2, 2024
4.0
Verified Review
Feels new light and spacious
Everything at Waterford is very nice but it is not a perfect match for my loved one. Everything is clean, orderly and well maintained. My loved one has little interest in eating and has lost weight from 106 lbs to 92lbs. She will eat in a social setting where someone will sit with her and talk. As she talks she tends to nibble at her food if gentle prompts and encouragement are given. Waterford Grand doesn't have enough staff available at meal times to give her this personal touch. As a result we are having to search for another memory care situation. Note: it is very expensive
Anonymous - Family/friend
Assisted Living
December 27, 2023
5.0
Verified Review
Super friendly, and a beautiful place to live
I would say five on all except for maybe cost. But I know that's just the way things are. We disputed a bill and they gave us the money back for the first two months so that was nice. We would recommend this community to other families, but it is very very expensive!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Terri - Family/friend
Assisted Living
August 28, 2023
4.0
Verified Review
Review for Waterford Grand
It's a beautiful facility and they allowed my moms dog which was huge to her. We picked it because it wasn't a sterile environment. We didn't want her to think she was in an institution, but rather a nice apartment.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
June 16, 2023
4.0
Verified Review
Review for Waterford Grand
Yes I would recommend this place. That said, there no way we could afford it without Mom's longterm care insurance.Waterford Grand is built to bring the outdoors inside, with terrific vues of the river from many windows. Apartments are spaciou, the daily exercise program is terrific and the facility has a memory care unit for when/ if my mom needs it.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
5
Activities
3
Value for Cost
4
Anonymous - Toured community
Memory Care
October 14, 2022
3.0
Verified Review
I toured this community and it was a beautiful facility. It feels more like a resort. Our tour guide was very nice and kind. It's several stories and has a pool and other extras. Nice clean atmosphere. However, it just felt too big and overwhelming for our loved one/memory care. For assisted living, it could be great!
anonymous - Toured community
Assisted Living
September 28, 2022
5.0
Verified Review
Tour experience
We had a great tour experience with Waterford Grand. This facility was our second choice out of the ones that we looked into.
TG - Family/friend
Memory Care
July 25, 2022
4.5
Verified Review
Good Place for Mom
The staff at Waterford Grand are friendly. They are having some problems with staffing, but overall I think my loved one is really happy there.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Activities
4
Value for Cost
3.5
Lynda B - Family/friend
Assisted Living
June 3, 2022
4.0
Verified Review
So far so good
Mom was the one who chose Waterford Grand because it is on the river and she gets to go out and walk along the river on a regular basis and she loves the setting. There was someone who helped her the first couple of weeks to help mom gets acclimated to the facility. We ended up hiring someone to spend some extra time with my mom during the week and that has worked out very well and it helps keep her as independent as possible. She says the food is great, she eats in the dining room 3 times a day and has made some friends which has been a huge plus. She absolutely loves that Monday through Friday a weight training class and she goes every single day, she never forgets it. Overall we would recommend them to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Kim L - Family/friend
Assisted Living
May 17, 2022
5.0
Verified Review
The right place for dad is Waterford Grand
We went to look at units and they happen to have a large 2 bedroom 2 bath apartment and that was exactly what my dad was looking for. He is so happy with it and just loves it here, he moved out of his house and has not looked back. Right when we walked in we got a really good vibe and it had everything that we needed. We were looking for a place that had different levels of care in case his care increased and they have that here. It is so beautiful and all of the staff have been extremely friendly. It is truly like a cruise ship on land, that is how it feels. It is so pretty, the food is wonderful and there are things to do all day but you can also just hang back if you want to. There is nothing better than looking out from the dining room with your family around you having dinner and looking out at the Willamette river, it is super peaceful. Everything has been top notch and worth every penny. It has been a great match for my dad and we would absolutely recommend Waterford Grand to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Donna - Family/friend
Assisted Living
September 23, 2021
5.0
Verified Review
A Great Caring Staff
I was impressed with the community and my loved ones were happy here. The community have balconies available in some rooms. The staff are good at communicating with the family with any concerns over my loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
rjp - Family/friend
Assisted Living
June 7, 2021
4.0
Verified Review
The best place foir my parents
The staff is doing a good job with communication. The community is neat and clean and the staff is very friendly. We would like to see the meals improved. My loved ones like breakfast but Dinner needs improving and a better variety. I would recommend this community to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
3
anonymous - Family/friend
Memory Care
April 14, 2021
3.0
Verified Review
Staff needs more training
I felt like because my loved one was more high functioning she wasn't paid as much attention to. Staff needs more training when it comes to memory care. Communication was not very good, and we had to initiate any communication. I would not recommend memory care to others.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
3
Value for Cost
2
Anonymous - Toured community
Memory Care
January 15, 2021
3.0
Nice facility. The staff that led the tour were not intimately familiar with Covid protocols or current vaccination programs. Cost is ridiculous and I am a capitalist.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Heidi Hakes - Family/friend
Memory Care
August 3, 2018
4.5
Caring Place
This is a very caring place for my mom. Everyone is very helpful and truly listen to any feedback we may have. The food is wonderful.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Heidi Hakes - Family/friend
Memory Care
August 3, 2018
5.0
Caring Place
This is a very caring place for my parents. Everyone is very helpful. They made my parents feel special. I highly recommend The Waterford Grand.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
5
Vivian Wright - Family/friend
Memory Care
May 9, 2018
5.0
5 Star rating from a Daughter
Waterford Grand Exceeded all my expectations. My father moved in 2 years ago and he loved living there. The staff was wonderful to my father and helpful with all his needs. This was very important to me because I live so far away. The facility is clean, safe, great food, scenic location, exercise room, pool, special events, entertainment, and most of all…. the staff is kind. I highly recommend this facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Meaghan McRae - Family/friend
Memory Care
April 21, 2018
5.0
Going above and beyond
The Waterford Grand is a truly exceptional community. I have experienced first hand their commitment to their residents and the steps they take to make this a special place for their residents to call home. Thank you for the care you gave my husband’s grandmother and many others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 51 reviews

Neighborhoods
around Waterford Grand

See what the neighborhood has to offer and what’s nearby:
Waterford Grand in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Oregon regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Oregon regulations for Assisted Living.

Frequently Asked Questions
about Waterford Grand

Waterford Grand offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Waterford Grand 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (541) 636-3329 to reach a resident at Waterford Grand.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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