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I have been there personally one time when they weren't treating my father very kindly. I did tell them about that.\n\nMy father loves the food they serve which is wonderful!\n\nThe place is extremely clean which is nice.\n\nMy father will be dressed in the same clothes for days even though we have plenty of clothing for him in his dressers! We have pajamas for him to wear at bedtime but apparently that's too much trouble for them to change him.\n\nI have been there when my father was able to dress himself but his pants & shirts were on inside out. The aides never fixed his clothing. Dignity!!\n\nHalf the time his dentures aren't in his mouth even though I left a note in him room to make he wears them every day. When his dentures aren't in his mouth they are sitting in a container with no cleaner, dry as can be. What about his dignity? My father wouldn't be caught dead without his dentures in!\n\nMost of the employees are very kind and friendly. Like I said before, there are two employees who desperately need training.\n\nOver all the place is nice. There aren't nurses there like they have in other places. They have what you call \"med teks\" who distribute medication to the patients and call 911 if they need to which is a huge downside to this place.\n\nOverall, my father is okay there. No place is perfect but The Birches really need to step up about making sure the patients have their dignity.","reviewerDisplayName":"Barbara","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Birches at Harleysville ","reviewContent":"Availability and price is why we chose them. I would recommend to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great staff , tasty meals and nicely decorated facility... but needs some improvement with daily cleaning.","reviewContent":"Overall, the staff is very nice and my mom is adapting to her new place.\nThe maintenance is poor and needs much improvement ; I've had to clean the bathroom in my mothers room bc it's always dirty, I purchased a large black trash bin and placed a note on it that it belongs to her room... the black trash bin has been replaced with white one and my sign applies to it.. and too often there is no toilet paper. I had to purchase extra to keep In her closet.\nRoom size is sufficient, my mother enjoys the meals and daily entertainment and trips is great!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Good Place ","reviewContent":"Generally everything is good. I really the food. The staff are all great and want to do their best to help you. I would most certainly recommend it to anyone.","reviewerDisplayName":"Glenn Kriebel","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"","reviewContent":"Everyone is helpful and everyone tries to do their best.","reviewerDisplayName":"Diane M","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"It's a nice place ","reviewContent":"I was at another community and they couldn't take care of me. Here they are able to and I've had no problems.","reviewerDisplayName":"Anonymous","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"","reviewContent":"It's truly very good, I can't complain. Housekeeping was not good in the beginning as they were short people, but it has gotten better. I really do like what is offered here.","reviewerDisplayName":"Shirley G","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Friendly staff - overall a nice community","reviewContent":"I really like it. The Birches is very clean, the staff are nice and the meals are pretty good too. Everyone is so nice and helpful. I would like to add that [name removed] in Marketing has been such an angel. 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691 Main Street, Harleysville, PA 19438

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Need assistance with daily tasks such as bathing, dressing or medication management? At The Birches at Arbour Square Personal Care and Dementia Care Community located on a 20-acre campus in Harleysville, PA, you will find all the services you need to live a healthy and happy life.<br> <br> The month-to-month lease includes three meals daily served in the dining room, housekeeping and laundry services, social events and transportation to local outings and appointments, plus 24-hour personal care assistance. Located within the community is Daybreak at The Birches, a secure neighborhood designed for those with memory-impairing illnesses such as Alzheimer's disease. Residents in this area receive all the amenities of personal care along with specialized care and programs. Also located on the same campus is Arbour Square Independent Living Community. All the retirement communities at Arbour Square have no buy-in or entrance fees, long-term leases or hidden costs.

Need assistance with daily tasks such as bathing, dressing or medication management? At The Birches at Arbour Square Personal Care and Dementia Care Community located on a 20-acre campus in Harleysville, PA, you will find all the services you need to live a healthy and happy life.<br> <br> The month-to-month lease includes three meals daily served in the dining room, housekeeping and laundry services, social events and transportation to local outings and appointments, plus 24-hour personal care assistance. Located within the community is Daybreak at The Birches, a secure neighborhood designed for those with memory-impairing illnesses such as Alzheimer's disease. Residents in this area receive all the amenities of personal care along with specialized care and programs. Also located on the same campus is Arbour Square Independent Living Community. All the retirement communities at Arbour Square have no buy-in or entrance fees, long-term leases or hidden costs.

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