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Trustwell Living of Raytown

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9110 East 63rd Street, Raytown, MO 64133

8.3
Review score
41 reviews
Add review
8.3
Review score
41 reviews
5 star
34%
4 star
39%
3 star
10%
2 star
5%
1 star
12%
See all reviews
9.0
Review score
1771 reviews
42 facilities
For more information about senior living options:
(866) 374-4058
Trustwell Living of Raytown
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Trustwell Living of Raytown Back Patio
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street view of Trustwell Living of Raytown

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SDY
-
Sibling of resident/client
4.0
Review for Trustwell Living of Raytown
I really like it. Worst part is laundry-there's no one person so sometimes it's slow getting done or clothes get mixed up. But my family is satisfied & likes it, & goes different times of day to ck. Staff is very patient--I think they must be well trained to exhibit that.

About the facility
Trustwell Living of Raytown

Trustwell Living of Raytown in Raytown, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

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Amenities
at Trustwell Living of Raytown

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Special Dining Programs
  • Guest Meals
  • Low / No Sodium
  • No Sugar
  • Vegetarian
  • Meals Provided
  • Restaurant Style Dining
  • Pureed Meals

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • Central Fireplace
  • Outdoor Common Areas
  • Library
  • Beauty Salon
  • TV Lounge
  • Outside Patio
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Jacuzzi
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds
  • Billiards Lounge
  • Game Room

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Christian Services
  • Gardening Club
  • Art Classes
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Visiting Chaplain or Priest
  • Bible Study Group
  • Day Trips and Outings
  • Other Religious Services
  • Activities On-site
  • Community Service Programs
  • Trivia Games
  • Stretching Classes
  • Reminiscence Programs
  • Wii Bowling
  • Activities Off-site
  • Devotional Activities Offsite
  • Pet-focused Programs
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Resident Band or Musicians
  • Birthday Parties
  • Live Well Programs
  • Yoga / Chair Yoga
  • Dances
  • Holiday Parties

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Trustwell Living of Raytown Back Patio
Trustwell Living of Raytown

9110 East 63rd Street, Raytown, MO 64133

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8.3
Review score
41 reviews
8.3
Review score
41 reviews
5 star
34%
4 star
39%
3 star
10%
2 star
5%
1 star
12%
9.5
Review score
51 reviews
9.5
Review score
51 reviews
5 star
53%
4 star
39%
3 star
2%
2 star
2%
1 star
4%
9.4
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34 reviews
9.4
Review score
34 reviews
5 star
61%
4 star
24%
3 star
12%
2 star
3%
1 star
0%
9.4
Review score
18 reviews
9.4
Review score
18 reviews
5 star
49%
4 star
28%
3 star
6%
2 star
6%
1 star
11%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Trustwell Living of Raytown

8.3Review score41 reviews
8.3
Review score
41 reviews
5 star
34%
4 star
39%
3 star
10%
2 star
5%
1 star
12%
Trustwell Living
9
Review score1769 reviews42 communities
Write a review
A Place for Mom has scored Trustwell Living of Raytown with 8.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Trustwell Living of Raytown has 41 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.6
Staff
3.6
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.7
A Place for Mom has scored Trustwell Living of Raytown with 8.3 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Trustwell Living of Raytown has 41 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Trustwell Living
9
Review score1769 reviews42 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 41 reviews
Anonymous - Family/friend
Assisted Living
August 15, 2024
3.0
Verified Review
Review for Trustwell Living of Raytown
I would recommend Trustwell.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
J D
Assisted Living
June 7, 2024
3.0
Sometimes Change Isn't Positive
My loved one has been at Trustwell for a while and has been fairly happy. However, since they replaced the majority of the staff, things have shifted. And not all of it for the better. I have made multiple attempts to reach out but never get a response. The new nurse is never available nor does she respond when you need something. They replaced the cook and we'd hoped food would improve. It hasn't. My loved one has had toast burned on one side and some things are nearly inedible. On the positive side, the facility is well-maintained and clean. The new activities director seems to really care about residents getting out of their apartments and having quality in their lives. Hopefully things will fully improve overall.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
2
Activities
5
Value for Cost
3
SDY - Family/friend
Assisted Living
May 14, 2024
4.0
Verified Review
Review for Trustwell Living of Raytown
I really like it. Worst part is laundry-there's no one person so sometimes it's slow getting done or clothes get mixed up. But my family is satisfied & likes it, & goes different times of day to ck. Staff is very patient--I think they must be well trained to exhibit that.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 8, 2024
4.0
Verified Review
Review for Trustwell Living of Raytown
I would tell a friend, the atmosphere felt more like a home not an institution. We visited other places and they didn't seem as friendly and more sterile.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 24, 2024
3.0
Verified Review
Our Experience
My loved one is a resident at Trustwell Living of Raytown. The staff that they have are great, but they are short staffed overall and need more staffing. The cleanliness is great!
Cleanliness
5
Friendliness
3
Care Services
4
Staff
2
Meals & Dining
2
Value for Cost
4
Susan - Family/friend
Assisted Living
December 21, 2023
4.0
Verified Review
a nice place for decent money
I loved the personal attention we receive. All the staff are available anytime we need them. No middle man. The apartments are large. I wish they had some a barber/hairdresser that can in monthly. There have been a few days where cleaning was not as best. We did after two months see a bug but they said they called an exterminator. Activities are great.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 7, 2023
4.0
Verified Review
Trustwell Living Review
They tried very hard to meet our needs in a difficult situation. My brother was only there for 2 1/2 weeks before he passed away. We were very pleased with the care he received while here. They seemed to really care and tried to make him comfortable. Even though they didn't know how to deal with his colostomy bag, they worked hard to learn and take care of him. Every person we worked with had a caring attitude.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
SY - Family/friend
Assisted Living
February 6, 2023
5.0
Verified Review
We are very pleased
The food smells good, and the residents seem to like it. We picked this community because of the location, and it was rated the highest, out of other places that our family visited. They are very responsive, with phone calls and emails. The staff is very patient with my loved one. I would recommend other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
January 10, 2023
4.0
Verified Review
a nice community
Trustwell Living is having quite a bit of turnover with some staffing which we understand that is like every place right now but we do see the frustration of having train and then re-train new people and having to get to know new people all the time. However the staff members are all really nice. We dealt with [name removed] who is not there anymore in the beginning and she was very helpful and thoroughly explained the process to us which we appreciated. The meals are really good. We love the birthday celebrations they have each month for the residents, we also like the nice holiday parties and dinners they put on. They were very encouraging to the families to come and enjoy the holiday parties and dinner - they sent invites over email and gave the families ample time to respond back. We would recommend this community to other families based on the experience we have had so far.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
July 6, 2022
4.0
Verified Review
Tour experience
We toured with Trustwell Living of Raytown and really liked the facility and everything that we saw, it just came down to the location. Our family lives north of the river so it would have been too far of a drive for them.
Response from Trustwell Living of Raytown
July 22, 2022
Hi there! Thank you so much for the positive review! We wish we could have welcomed your loved one into our community!
Marla - Family/friend
Assisted Living
February 18, 2022
4.0
Verified Review
You Deserve a Break
If you can get your loved one into the community, I would recommend you move them here. In fact I have already recommended it to others for their loved ones. The food is okay; however, they are changing the food service and will have more of a selection for the residents. The community recently went through a change of staff including management. There are activities daily for the residents to choose from. Some include church services, bingo, bible study, trips, arts and crafts, and more for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
3.5
Activities
4
Value for Cost
5
Rebacca M - Family/friend
Assisted Living
February 9, 2022
1.5
Verified Review
Would not recommend
They do not have consistent staff, there are a lot of agency staff and very few regular staff members so they do not get to know the residents and vice versa. The staff used for medication management are not trained well enough. There is also no RN to make critical decisions. He did not get the care that we were contracted for. It was a not a good experience for us.
Cleanliness
3.5
Friendliness
4
Care Services
1
Staff
2
Meals & Dining
3
Activities
2
Value for Cost
1
John a - Family/friend
Assisted Living
February 25, 2021
1.0
not recommended
Many years ago, when my mother first began living there, we were happy with the care our mother received. In the last 2 years or so things started going way down hill. Poor cleanliness, much of the staff seemed uncaring. We contacted corporate, the "official number" to call for complaints, on 3 occasions by 2 different people, and no one ever returned the call. There was a nurse that we had really liked, but she quit for the same reasons. She said she just could not continue to work there. Our mother began losing her memory, and suddenly one of my brothers noticed her wedding ring, gold watch, gold chains, and all "real" jewelry had turned up missing. Maintaining my anonymity until our mother is moved out.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
Activities
3
Value for Cost
2
Brenda E - Family/friend
Assisted Living
February 24, 2021
3.5
Verified Review
Our experience with Bickford
We chose Bickford of Raytown because they said she could have her meals in her room (since she is unable to walk) at no extra charge. Every other place told us she could not do that or there was a big fee. There was some confusion about that from staff members because it is their policy to charge. That is one issue we have had is internal communication. One person says one thing and someone else says another thing and I have to end up calling the manager to get the truth. But they have been extremely friendly and always try to be very accommodating to our family.
Cleanliness
5
Friendliness
5
Care Services
4
Meals & Dining
3
Value for Cost
2
Jana H - Family/friend
Assisted Living
February 19, 2021
5.0
Verified Review
a great place for mom
For the price, we pay it is a very good value, they are very accommodating and do a good job with the residence and the family also. They have lots of things to do also. I would definitely recommend this community to others. It's a smaller community so my loved ones get more personalized care.
Cleanliness
5
Friendliness
5
Care Services
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 29, 2020
0.5
Let Down at Bickford
I would definitely NOT recommend Bickford Senior Living at Raytown for your loved one. They have over promised and under delivered on every single issue that we have faced. They will tell you what you want to hear and then not follow through. Please do your research
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
?
Assisted Living
July 31, 2019
1.0
Bed bug valley
infested with bed bug bad
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Family/friend
Assisted Living
July 24, 2019
1.0
Not Recommended
Not recommended - The admin will promise you the world until you sign on the dotted line. Then you are on your own. Aids don't care about residents and have no idea how to deal with residents with dementia. Very dated facility. And it says it has dementia care but that is non-existant. If you don't care about the above issues, I wouldn't move in until the bed bug infestation is fixed. All floors. I would look somewhere else.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Toured community
Assisted Living
November 24, 2018
5.0
My nephew and I like Bickford because of the safety and emergency security, staff, and the individuals who work with the residents are CNAs, a LPN, and a RN. The rooms are updated and we felt that my mom would be well taken care of and safe. My mom didn't want to go there because the building itself, although kept up, isn't new and she wanted to be around higher energy rather than the calm energy of people her own age. They have emergency pull cords that reach to the floor and know the residents by name and their personal preferences. The rooms are actual apartments which can be decorated to taste.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Assisted Living
November 23, 2018
4.0
This facility has a very high one-time community fee of $4500. Phone conversations were delayed by long ringing before answered. More staffing would help.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 41 reviews

Neighborhoods
around Trustwell Living of Raytown

See what the neighborhood has to offer and what’s nearby:
Trustwell Living of Raytown in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Missouri regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Missouri regulations for Assisted Living.

Frequently Asked Questions
about Trustwell Living of Raytown

Trustwell Living of Raytown offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Trustwell Living of Raytown 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (816) 353-3400 to reach a resident at Trustwell Living of Raytown.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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