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VERIFIED PARTNER
15155 W. Mondell Rd, Surprise, AZ 85374
For pricing & availability:
5 star
58%
4 star
19%
3 star
11%
2 star
1%
1 star
11%
9.0
Review score
1791 reviews
42 facilities
88 Photos available
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Anonymous
-
Child of resident/client
5.0
Overall would recommend
The staff is generally helpful and friendly. They do their best to include everyone in events and were good at getting my mom to lunch and dinner. She was not a breakfast eater.
They did a good job delivering the prescriptions she was receiving from her doctors. And getting her showered and helped her style her hair. Coaxing her to come to lunch and dinner and pushing her in her wheelchair when she was losing strength.
Nothing I disliked but there were weekend times when I came over and no one was available to unlock the doors. They have buttons to press for entry. That was my only complaint.
About the facility Trustwell Living at Kingswood Place
Trustwell Living at Kingswood Place is a gracious assisted living community located in a quiet neighborhood in Surprise, Arizona. We are located just two miles north of Surprise Community Park. Many residents and their families enjoy the park for its many recreational activities as well as close proximity.
Our community provides various medical and health resources for our residents:
Respite care
Short term stays
Urgent placement
Transportation to medical appointments
24 hour onsite staff
Emergency call system in apartments
Built in safety features in bathrooms and bedrooms
Assistance with grooming
Medication management
Chronic disease monitoring
Dietician planned meals
Our community provides various medical and health resources for our residents:
Respite care
Short term stays
Urgent placement
Transportation to medical appointments
24 hour onsite staff
Emergency call system in apartments
Built in safety features in bathrooms and bedrooms
Assistance with grooming
Medication management
Chronic disease monitoring
Dietician planned meals
Senior living options offered
Assisted Living
Pricing for Trustwell Living at Kingswood Place
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Trustwell Living at Kingswood Place
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Compare
Trustwell Living at Kingswood Place
15155 W. Mondell Rd, Surprise, AZ 85374
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8.7
Review score
72 reviews
8.7
Review score
72 reviews
5 star
58%
4 star
19%
3 star
11%
2 star
1%
1 star
11%
9.8
Review score
52 reviews
9.8
Review score
52 reviews
5 star
75%
4 star
19%
3 star
4%
2 star
2%
1 star
0%
9.4
Review score
23 reviews
9.4
Review score
23 reviews
5 star
61%
4 star
13%
3 star
17%
2 star
0%
1 star
9%
9.3
Review score
105 reviews
9.3
Review score
105 reviews
5 star
67%
4 star
21%
3 star
8%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Trustwell Living at Kingswood Place
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- High Acuity Care
Meals & Dining
- Restaurant Style Dining
- Guest Meals
- Room Service
- Low / No Sodium
- Pureed Meals
- Vegetarian
- Meals Provided
Room Amenities
- Air Conditioned
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Handicap Accessible
- Kitchenette
- Respite or Short Term Stays Offered
- Garden View
- Ground Floor Units
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Covered Parking
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
Pets
- Pet Care Available
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Indoor Common Areas
- Beauty Salon
- Meeting Room
- Computer or Media Center
- Central Fireplace
- Outside Patio
- Outdoor Common Areas
- Private Bath
- TV Lounge
- Library
Recreational areas
- Arts and Crafts Center
- Movie or Theater Room
- Piano or Organ
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Housekeeping
- Beautician
Languages spoken
- English
- Spanish
Activities
- Community Service Programs
- Educational Speakers / Life Long Learning
- Trivia Games
- Wii Bowling
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Pet-focused Programs
- Book Club
- Reminiscence Programs
- Forever Fit
- Live Musical Performances
- Wine Tasting
- Birthday Parties
- Quilting or Sewing Club
- Visiting Chaplain or Priest
- BBQs or Picnics
- Day Trips and Outings
- Live Well Programs
- Art Classes
- Activities On-site
- Intergenerational Programs
- Stretching Classes
- Gardening Club
- Catholic Services
- Protestant Services
- Happy Hour
- Walking Club
- Karaoke
- Activities Off-site
- Holiday Parties
- Live Dance or Theater Performances
Reviews
for Trustwell Living at Kingswood Place
Write a review
A Place for Mom has scored Trustwell Living at Kingswood Place with 8.7 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Trustwell Living at Kingswood Place has 72 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
4.1
Staff
4.6
Meals & Dining
3.7
Activities
4.1
Value for Cost
3.9
A Place for Mom has scored Trustwell Living at Kingswood Place with 8.7 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Trustwell Living at Kingswood Place has 72 reviews with an average "overall experience" of 4 out of 5.
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1-20 of 72 reviews
Anonymous - Family/friend
Assisted Living
December 10, 2024
Overall would recommend
The staff is generally helpful and friendly. They do their best to include everyone in events and were good at getting my mom to lunch and dinner. She was not a breakfast eater.
They did a good job delivering the prescriptions she was receiving from her doctors. And getting her showered and helped her style her hair. Coaxing her to come to lunch and dinner and pushing her in her wheelchair when she was losing strength.
Nothing I disliked but there were weekend times when I came over and no one was available to unlock the doors. They have buttons to press for entry. That was my only complaint.
Anonymous - Resident/client
Assisted Living
October 31, 2024
Trustwell Living Review
It was awful. They were very friendly and everyone said let them know if I needed anything. To ring my bell. After a month or so things started tighten up. Had trouble with my scooter so had to use wheelchair. I can't wheel myself and aides said they weren't allowed to. So missed meals. Sometimes my pain level so high, asked for meals delivered. They will if your sick but didn't consider pain as sick. Nit picky stuff. Then was told to only ring bell for absolute emergency. Not when you just need assistance. So I did not have same definition of assisted living that they had. They tacked on so many charges that I couldn't pay the rent. Housekeeping was minimal. Food was excellent. Always short staffed. Minimal activities. Transport vehicles couldn't load my motor chair so had no transportation. I left my 4th month.
Anonymous - Family/friend
Assisted Living
October 3, 2024
Would not recommend
Night care givers are not attentive. Residents are afraid to use their call buttons because their rent goes up. The food is terrible except for one of the cooks. Complaints to the management gets swept under the rug. Once my moms VA funding comes through, I will be moving her
Christina M - Family/friend
Assisted Living
April 18, 2024
Feels like family
All is well for mom at Kingswood. Very happy she's there. Great, dedicated staff. Excellent new management. Wonderful food. Happy residents. Caring staff too. Very caring.
Michelle G - Family/friend
Assisted Living
December 27, 2023
Review
My father just passed. He was there for a short period of time, and we were so glad to have chosen Kingswood. The staff was friendly and “on top of things.” He needed almost 24 hour care, and they provided as much attention as possible. He required a hoyer, and the staff were the most experienced out of all places to handle the equipment. If there was ever a problem, I was contacted immediately. I’m grateful for their patience, since he was extremely difficult.
A big thanks to [name removed]! Without her, my dad wouldn’t have had a decent experience. Assisted living isn’t something he wanted, but it was absolutely necessary considering his condition.
I highly recommend them.
Barbara H - Resident/client
Assisted Living
December 14, 2023
Very happy
I want to support the place. [name removed] the recruiter is excellent to work with and has options.
They're in process of hiring full-time nurse. Current techs are great but need more help. Food is good. Chef works with each individual trying to meet their needs. They are hiring a new activities person. In the meantime, other staff handling games and stuff. They're doing a great job and trying to fill needed vacancies.
Overall a great place to live.
Anonymous - Family/friend
Assisted Living
November 9, 2023
Trustwell Living at Kingswood Place review
What our family has like the most about the Trustwell Living at Kingswood Place is the staff. They staff working there are very pleasant. Based on the experience we have had so far, we would recommend this community to other families.
M M - Family/friend
Assisted Living
May 2, 2023
Very Happy with Kingswood Place
Our experience with Kingswood Place was great. The staff is kind and caring. Everyone in the community is friendly. They provide meals and activities to keep the residents social. The staff have been receptive to the family's suggestions in finding the what works best for our loved one's needs. Overall, we would recommend the community to others for their loved ones.
Response from Trustwell Living at Kingswood Place
May 3, 2023
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
March 31, 2023
Well-run facility - Great staff!
The staff is friendly and professional. They are helpful and kind. They seem committed to doing the best they can all the time. They offer a sense of welcome and family when I'm there. I've never experienced any staff member seeming upset or stressed out, which is very important for the residents. [name removed] is a very good director who stays in communication and is good at problem solving. We are looking forward to having a new head nurse at the facility.
Response from Trustwell Living at Kingswood Place
April 3, 2023
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
Maria - Toured community
Assisted Living
February 21, 2023
My Tour Experience at Kingswood Place
Beautiful community it was smaller and more expensive than what we wanted. The staff were helpful during the tour.
Response from Trustwell Living at Kingswood Place
February 22, 2023
Thanks for the review and feedback, Maria! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
December 6, 2022
our families experience
Even with Kindswood Place being an older facility the staff has done a great job keeping it clean and well maintained. [name removed] who our friend first dealt with then reviewing the assisted living side and going over the move in process was very easy to communicate with. [name removed] who is the front desk lady was always very very helpful and always smiling. [name removed] who is in the upper management was always such a pleasure to work with. Overall it was a really good experience .
Debbie - Toured community
Assisted Living
October 28, 2022
My Tour Experience at Kingswood Place
This was a very nice community. The tour guide knew all the resident's names. The fees for care was extra depending on what we needed.
anonymous - Family/friend
Assisted Living
October 12, 2022
Scary
The place was a dump. The food was horrible. The nurse didn't even come around after 2-3 days of my friend arriving there. I would not recommend it to anyone.
Response from Trustwell Living at Kingswood Place
October 13, 2022
Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant
Anonymous - Toured community
Assisted Living
September 30, 2022
I toured this community. The staff was very friendly, clean facility, good atmosphere. Location wasn't ideal for us, too far. But it was a nice place.
Response from Trustwell Living at Kingswood Place
September 30, 2022
Thanks for the 5 stars! We appreciate it. -Team Enlivant
anonymous - Family/friend
Assisted Living
September 19, 2022
Would Not Recommend
I would not put my mom back there. Having to fight to get money back that they back-charged mom after they raised her price 2 months later. The care is horrific.
Just put people in rooms and wait for them to die is the feeling I got. Mom kept getting UTI because they were not changing her. So they wanted to put mom back on hospice - so hospice went out to evaluate her. They (hospice) called me to tell me this info and to let me know mom had Covid. I was never told that mom had Covid. She was diagnosed on a Monday and I accidentally found out on Wednesday afternoon. Funny thing is is that I am moms health care power of attorney. Never had option to give mom early treatment or to refuse early treatment. Took 2 days and several calls just to get a update on how she was. Place is a joke
Response from Trustwell Living at Kingswood Place
September 30, 2022
Hi , Thank you for the feedback. The health and safety of our residents is always our top priority, and we take feedback like this very seriously. We’ll be sending your review to our regional care team so they can speak with the Kingswood Place team to look into your experience. If you have any other information that would help with these discussions, please call us at 1-844-365-4826. Thank you again, Team Enlivant
Anonymous - Family/friend
Assisted Living
March 7, 2022
Small, Secure, Clean Environment
They lost my loved ones laundry. They seem to be going through a change. The staffing and management seems to be changing. Food was really good at first, that has declined a little bit. The enrollment and intake person is awesome. My loved one really likes the caregivers.
Larry M - Toured community
Assisted Living
February 21, 2022
Tour Of Kingswood Place
I toured Kingswood Place and found it to be a very, very nice facility; it was ran very well. We chose another community because Kingswood did not fit into our budget.
Amy Barta - Family/friend
Assisted Living
October 22, 2021
I'm Very Happy
My Mom has been at Kingswood for three months now. It was a very difficult situation with her move, coming from the community where I actually worked to Kingswood. My Mom needed a secure building, which we didn't have, and my first thought was to call [name removed] at Kingswood. She, [name removed], [name removed] and all of the caregivers have been so kind to my Mom. They are right there if I have any questions or if my Mom needs anything. If you are looking for a smaller, homey assisted living where ALL staff jump in to help, you should call Kingswood.
anonymous - Toured community
Assisted Living
October 18, 2021
Tour of Kingswood Place
[name removed] who we worked with was great, she was so nice and helpful. This was a close second for us, but we liked another facilities dining area more.
Response from Trustwell Living at Kingswood Place
October 18, 2021
Thank you for sharing your feedback. Please contact our Enlivant Cares line at 1-888-777-4780 to elaborate on your experience. Thank you!
Vicki - Family/friend
Assisted Living
October 13, 2021
Good Place for Mom
I would recommend the community to others. My loved one is happy here. The community has lost some housekeepers. Overall it is a really nice place.
My loved one seems to enjoy the food. Some of the activities available are bingo, cornhole, happy hour, and more are available for the residents to choose from. There is a lot of activities offered. The best thing about the community is my loved one is having their dog with them.
Neighborhoods around Trustwell Living at Kingswood Place
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Arizona regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arizona regulations for Assisted Living.
Frequently Asked Questions about Trustwell Living at Kingswood Place
Trustwell Living at Kingswood Place offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Trustwell Living at Kingswood Place 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (623) 214-6109 to reach a resident at Trustwell Living at Kingswood Place.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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