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1340 River St, Aurora, IL 60506
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anonymous
-
Child of resident/client
4.0
Wonderful staff!
While there have been many challenges during this pandemic, the commitment and care of the team is exceptional. My father is patiently attended to and we are very grateful.
About the facility The Whitley
The Whitley in Aurora, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at The Whitley
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Memory Care
- Incontinence Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- No Sugar
- Meals Provided
- Pureed Meals
- International Cuisine
- Special Dining Programs
- Organic
- Kosher
- Low / No Sodium
- Gluten-free
- Restaurant Style Dining
- Guest Meals
- Vegetarian
- Vegan
- Professional Chef
- Room Service
Room Amenities
- Ground Floor Units
- Air Conditioned
- Bath Tubs
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Respite or Short Term Stays Offered
- Kitchenette
- Handicap Accessible
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Bar or Pub
- Private Dining Room
- Café or Bistro
Transportation & parking
- Property Convenient to Public Transit
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- TV Lounge
- Library
- Central Fireplace
- Outdoor Common Areas
- Outside Patio
- Meeting Room
- Beauty Salon
- Indoor Common Areas
Recreational areas
- Raised Garden Beds
- Game Room
- Piano or Organ
- Movie or Theater Room
- Arts and Crafts Center
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Spanish
- English
Activities
- Live Dance or Theater Performances
- Holiday Parties
- Happy Hour
- Catholic Services
- Protestant Services
- Cooking Club
- Gardening Club
- Stretching Classes
- Activities On-site
- Intergenerational Programs
- BBQs or Picnics
- Art Classes
- Live Well Programs
- Wine Tasting
- Birthday Parties
- Live Musical Performances
- Montessori Programs
- Reminiscence Programs
- Brain fitness / Dakim
- Educational Speakers / Life Long Learning
- Community Service Programs
- Wii Bowling
- Activities Off-site
- Light Therapy Programs
- Karaoke
- Walking Club
- Cooking Classes
- Dances
- Other Religious Services
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Day Trips and Outings
- Pet-focused Programs
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Sensory-based Programs
- Trivia Games
Compare
The Whitley
1340 River St, Aurora, IL 60506
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301 Weston Ave, Aurora, IL 60505
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6.0
Review score
26 reviews
6.0
Review score
26 reviews
5 star
50%
4 star
31%
3 star
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9.2
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8.9
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8.9
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32 reviews
5 star
59%
4 star
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3 star
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2 star
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1 star
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8.6
Review score
14 reviews
8.6
Review score
14 reviews
5 star
50%
4 star
36%
3 star
7%
2 star
0%
1 star
7%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Memory Care
Reviews
for The Whitley
Write a review
A Place for Mom has scored The Whitley with 6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Whitley has 26 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.4
Meals & Dining
3.8
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored The Whitley with 6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Whitley has 26 reviews with an average "overall experience" of 4.2 out of 5.
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A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Anonymous - Family/friend
Assisted Living
October 25, 2024
Review for The Whitley
Definitely would recommend. We picked this community because it was close to her friends and church mainly.
Anonymous - Family/friend
Assisted Living
October 10, 2024
Do not recommend
I ended up having to move my cousin out of the Whitley because he didn't get the type of care he needed at the time. Unfortunate he ended up passing away back in April. It was a very nice place when it was called Bright Oaks. But it kind of went down in activities and care with the new owners of the Whitley took over. But then again, my cousin got older and needed more care. One of the breaking points was he got ill one morning and they sent him by ambulance to the ER and they never contacted me. He called me from the ER and asked where I was and that he was already there for two hours. Still through out the day no one contacted me. Their staffing really went down and no communication. They got rid of the nighttime nurse and one night he went looking for one just to get a Tylenol and no one could give him one. I will not recommended them. I don't know if they have changed anything since then to make it better. I know they let go a lot of employees there that really did care about the residents.
Anonymous - Family/friend
Memory Care
February 6, 2024
My Experience
The nice amenities have stood out to me. Communication from the nursing coordinator could be improved.
Tonya - Toured community
Assisted Living
June 13, 2023
tour review
Our family had an in person tour with Bright Oaks of Aurora, and even though it was not the place for our loved one we thought the experience and the community was great.
Anonymous - Toured community
Assisted Living
April 27, 2023
Beautiful!
I toured Bright Oaks of Aurora and it was a beautiful facility! My actual tour was great. The informational one-on-one meeting with the staff was comprehensive and I did not feel rushed. The staff follow up after my tour was great also. They offered creative opportunities for us to join their in house events to get first hand experiences. The facility was clean and well maintained.
Response from The Whitley
May 26, 2023
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
anonymous - Family/friend
Assisted Living
December 16, 2022
Did not receive rules/responsibilities booklet for residents. Laundry keeps losing his bath towels!!
Facility looks great. Clean. Spacious. But - no transportation! Lack of accountability! Not running smoothly yet. High staff turnover - not enough staff.
anonymous - Family/friend
Assisted Living
December 15, 2022
Wonderful staff!
While there have been many challenges during this pandemic, the commitment and care of the team is exceptional. My father is patiently attended to and we are very grateful.
Anonymous - Family/friend
Assisted Living
December 15, 2022
Thankful
We are thankful for the Bright Oaks Community. We have made many friends, in the staff and the administration. Although we have had a few challenging issues-we continue to work together all in the interest of my dad.
Anonymous - Family/friend
Assisted Living
September 29, 2022
Beautiful Environment
The food is okay. They offer three meals per day. Wish they had more activities, to go out more. My loved one chose this place, and it's close to my residence. Overall, my loved one feels very comfortable, and likes the facility. It's the newest, and cleanest community that I have seen.
Laura A - Family/friend
Memory Care
September 6, 2022
Happy With Our Choice
My loved one started out at Bright Oaks with respite care and has now become a permanent resident. And she's doing really well there. We've been very pleased with her ability to adjust, which has a lot to do with the staff, who are very friendly. They've made her feel very welcome and are very caring. They do a great job with cleanliness. They're doing really well with her care and physical therapy. They offer a lot of activities. She's not quite as happy with the food, but I think that's just because it's not what she's used to eating. Like every place, it's expensive, but I feel like we got a good deal. We were able to get a discount for signing a 1-year contract, which has been a huge benefit. All in all, we couldn't have asked for a better experience.
Christina - Family/friend
Memory Care
April 13, 2022
very inviting
We had a great first impression with Bright Oaks, the director [name removed] is always very responsive and readily available. When our loved one moved in we got to know some of the nurses fairly quickly and all have been great. [name removed] is the activities coordinator is she is amazing. She is always sending us videos and pictures of our loved one doing different things. It has been wonderful to see her participating in different things with new friends, she is thriving and really enjoying herself. They have different board games, bowling, word activities and holiday themed parties. They got to participate in margarita day with non alcoholic drinks, but she was able to help make all the drinks. Bright Oaks gives us that peace of mind that we made the right choice. It is a very warm and welcoming community
Patricia - Family/friend
Assisted Living
February 20, 2021
Mixed care & they still owe us a refund after a year.
Typical of most facilities, there was a high turnover in staff and there were several times when there was a shortage of staff. The care that my loved one received was varied, depending on the available personnel --some were there just for the paycheck and some were there because they genuinely cared for the residents. My family member was fortunate in that there were several who took very good care of him. When his needs increased they discharged him.
My biggest complaint now is that according to our contract, my family member is due a refund and after a year we have not received it yet. Except for about 2, calls are not returned. When there is a response, it was that either they're looking into it or its someone else's responsibility.
Anonymous - Family/friend
Memory Care
October 20, 2020
Recommended
I've been repressed in visiting my wife of 62 years since mid-March 2020 primarily due to restrictions imposed by COVID-19.
For over a year and a half before the onset of COVID-19, I visited my bride for about two hours daily during meals in the Memory Care dining room. During Saturday dinners we SKYPED our son in Japan. During these daily visits I had the opportunity to observe the staff in the performance of their duties. Without exception, all were caring, most compassionate and professional in all respects. At no time did I observe a staff member exhibit frustration annoyance..
The meals, many of which I too partook were balanced in verity, quality and quantity. Considering the circumstances, for my taste, they were oftentimes somewhat bland.
The staff responsible for varying activities were exceptionally dedicated individuals. They arranged for frequent outside 'professional' entertainers; piano players, singers, visiting pet sessions, skits, et al. They also provided daily in house activities; bingo, sing-a-longs, projects, games and field trips.
I believe the overall staff turnover rate is above the norm. However, there is a dedicated CNA (Certified Nursing Assistant) staff core that have been with Bright Oaks since day one.
Bright Oaks should consider employing an OMBUDSMAN to periodically communicate the status of the residents to their loved ones, especially during this COVID-19 Pandemic. Currently, from my personal experience, I am only contacted when there is a need for my loved one. Occasionally, on my request, I do receive an E-mail photo of my wife, but not always.
Would I recommend another to entrust their loved one into the care of Bright Oaks of Aurora. Absolutely, without reservation. They administer GREAT care, but not PERFECT
Penny - Family/friend
Memory Care
July 6, 2020
My dad was well taken care of.
They are a very caring staff. The value is good. My dad was very well taken care of, especially after the new director took over. They have made a lot of improvements. The nursing staff is top-notch. My dad was in memory care. I always felt like they kept a good eye on my dad. They helped me with the hospice process. He was so loved there. I am an only child, A Place for Mom, really helped me with the whole process.
Anonymous - Family/friend
Memory Care
May 18, 2020
Nice location
The nurses at Bright Oaks seem to really care about the residents. Half of the CNA staff seem to really like their job and the others are just there. The location was a good fit for my family. Bright Oaks had availability when we needed it. Food seems okay, I have only tried the food once and it was good.
Anonymous - Toured community
Memory Care
April 8, 2018
The community, the grounds, and the staff seemed excellent. We just got the impression, from the tour and the time spent talking with employees, that they might be slightly understaffed.
Response from The Whitley
May 11, 2020
Thank you for your review.
Anonymous - Family/friend
Memory Care
November 15, 2017
Brand new facility
When I first started looking at communities, I called A Place for Mom and [Removed] has been wonderful in assisting me. She referred us here and we fell in love with this community. The facility is brand new and just opened up in June. It’s a very nice facility and seems more upscale than other places. All of the staff members are friendly and welcoming. The administrator who has been helping us since the beginning is so nice and checks in with us when we visit. It’s a beautiful facility and I would recommend it.
Response from The Whitley
June 21, 2019
Thank you for sharing your feedback! Our top priority is to create a wonderful environment and life for our residents.
Anonymous - Family/friend
Memory Care
November 13, 2017
New Property
While looking for a place for my aunt, we arrived at this facility and were quickly welcomed by the staff team. The atmosphere along with their great hospitality made us feel very welcomed. The location as well is very convenient. This is a new place so they kept everything clean and orderly. The only slight drawback of the facility is that because it is fairly new, the staff is only now getting experience. But no one is pushy and the team is really connective. I’m also very pleased with the activities offered. They have painting, art day, crafts, and bingo. Events and activities would be posted on a monthly calendar. I also know that they have a beautician that started coming in as well. The other residents there are very friendly and it seems that there is a mix of all ages. The food that they offer seems ok too. My aunt has never really made any complaints and I know they have a menu that changes. So they always are getting a variety and not eating the same thing every day. I also notice that they have a bus there that may take the residents on outings or doctor’s appointments. Overall it is a great new facility.
Response from The Whitley
May 11, 2020
Thank you for your review.
Anonymous - Toured community
Memory Care
October 30, 2017
We had a very nice tour, very friendly staff, new building. Can't figure out why they aren't full yet.
Steve Dorman - Family/friend
Memory Care
August 8, 2017
The building is great and so are all the people we deal with. Both of my parents like it there
Neighborhoods around The Whitley
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.
Frequently Asked Questions about The Whitley
The Whitley offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Whitley 6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (630) 892-8800 to reach a resident at The Whitley.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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