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The Waterford at Creekside

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9015 University Pkwy, Pensacola, FL 32514

For pricing & availability:
(866) 374-4058
9.2
Review score
177 reviews
Add review
9.2
Review score
177 reviews
5 star
71%
4 star
11%
3 star
8%
2 star
5%
1 star
5%
See all reviews
9.6
Review score
8182 reviews
95 facilities
Pricing promotions expiring soon
The Waterford at Creekside
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The Waterford at Creekside outdoor common area
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22 Floor plans available
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Anonymous
-
Friend of resident/client
5.0
Wonderful Evening
I enjoyed The Waterford at Creekside. The staff were amazing from the ed all the way down to the caregivers. They were very nice and welcoming. The cottage was super clean and smelt amazing.

About the facility
The Waterford at Creekside

Find the comfort and care you deserve at The Waterford at Creekside. The senior living community in Pensacola, FL provides residents with a positive, nurturing environment that encourages health and happiness while promoting companionship among residents and staff. Our goal is to enrich the lives of our residents by providing an environment that is physically, mentally, spiritually and emotionally stimulating. We offer a variety of benefits geared toward seniors with cognitive impairments, including music and memory services, pet therapy and aromatherapy. As Northwest Florida's only all-Memory Care community, we provide a support group for families of residents as well as educational seminars that are open to the public. Apartments are divided between several cottages, allowing seniors to be grouped cognitively. Each is equipped with an array of thoughtful amenities, including emergency response systems, cable television access and wide entryways for easy wheelchair access. Seniors are encouraged to stroll our community's beautifully landscaped courtyards or spend downtime in our lounge with big-screen TV or arts and crafts area. When residents want to shop for new clothes or enjoy an off-site meal, scheduled courtesy transportation is provided. At The Waterford at Creekside, residents have everything they need to enjoy a peaceful life...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Waterford at Creekside

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Current promotions
Fee Discount
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Reduces entrance fees required upon move in

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at The Waterford at Creekside

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The Waterford at Creekside outdoor common area
The Waterford at Creekside

9015 University Pkwy, Pensacola, FL 32514

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The Waterford at Carpenter's Creek
The Waterford at Carpenter's Creek

5918 N Davis Hwy, Pensacola, FL 32503

9.2
Review score
177 reviews
9.2
Review score
177 reviews
5 star
71%
4 star
11%
3 star
8%
2 star
5%
1 star
5%
9.5
Review score
11 reviews
9.5
Review score
11 reviews
5 star
91%
4 star
0%
3 star
9%
2 star
0%
1 star
0%
9.5
Review score
19 reviews
9.5
Review score
19 reviews
5 star
79%
4 star
0%
3 star
5%
2 star
5%
1 star
11%
9.2
Review score
163 reviews
9.2
Review score
163 reviews
5 star
66%
4 star
18%
3 star
9%
2 star
2%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Amenities
at The Waterford at Creekside

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Anytime Dining
  • Organic
  • Meals Provided
  • International Cuisine
  • Vegan
  • Vegetarian
  • Low / No Sodium
  • Pureed Meals
  • Restaurant Style Dining
  • No Sugar
  • Kosher
  • Guest Meals
  • Room Service

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost
  • Property Convenient to Public Transit

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Private Bath
  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Outdoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Golf Course or Putting Green

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Art Classes
  • Activities On-site
  • Yoga / Chair Yoga
  • Karaoke
  • Activities Off-site
  • Devotional Activities On-Site
  • Walking Club
  • Holiday Parties
  • Birthday Parties
  • Trivia Games
  • Men's Club
  • Visiting Chaplain or Priest
  • Reminiscence Programs
  • Sensory-based Programs
  • Live Musical Performances
  • Pet-focused Programs
  • Day Trips and Outings
  • BBQs or Picnics

Reviews

for The Waterford at Creekside

9.2Review score177 reviews
9.2
Review score
177 reviews
5 star
71%
4 star
11%
3 star
8%
2 star
5%
1 star
5%
Sonida Senior Living
9.6
Review score8182 reviews95 communities
Write a review
A Place for Mom has scored The Waterford at Creekside with 9.2 out of 10 using our proprietary review score based on 42 reviews in the last 2 years. Over all time, The Waterford at Creekside has 177 reviews with an average "overall experience" of 4.4 out of 5.
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored The Waterford at Creekside with 9.2 out of 10 using our proprietary review score based on 42 reviews in the last 2 years. Over all time, The Waterford at Creekside has 177 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2023
Sonida Senior Living
9.6
Review score8182 reviews95 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 177 reviews
Anonymous - Family/friend
Assisted Living
January 6, 2026
4.0
Verified Review
The Waterford at Creekside
The food needs improvement, however I like the home style living with the small group of residents in each cottage.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
2
Brenda N - Toured community
Not Sure
January 5, 2026
5.0
looks like a great place for mom to live
Staff were friendly and competent, grounds are clean and well-cared for, buildings and rooms looked modern and inviting. Overall, a very favorable impression. Staff we spoke with helped explain the process of admission, and offered advice on ways to help pay for mom's future needs.
Cleanliness
5
Friendliness
5
Staff
5
Anonymous - Family/friend
Assisted Living
December 31, 2025
5.0
Creekside staff was very friendly and clean cottage
I enjoyed my visit to Waterford at Creekside friendly staff clean cottages and ground well kept.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
December 31, 2025
5.0
Wonderful Evening
I enjoyed The Waterford at Creekside. The staff were amazing from the ed all the way down to the caregivers. They were very nice and welcoming. The cottage was super clean and smelt amazing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Ashlynn M - Resident/client
Assisted Living
December 31, 2025
5.0
Joyful Night
Came to The Waterford at Creekside for the Joyful Night event. Walked through some of the cottage and shared our pup timber around. We enjoyed the experience and looking forward to coming back.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
December 31, 2025
5.0
Heart warming visit
The staff at the community were very sweet attentive. The community was clean decorated very festive. My loved one is happy here and that warms my heart. Thanks for all you do.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous
Assisted Living
December 25, 2025
5.0
Great facility
The Waterford at Creekside is a great facility with a great team!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
December 18, 2025
5.0
[name removed]
We love [name removed]. She treats my mom with genuine love and care. She treats every resident the same. [name removed] also keeps me updated on her. Mom is and what she does when I am not here. Since day 1. She has been great.
Cleanliness
3
Friendliness
4
Value for Cost
5
Care Services
4
Activities
4
Staff
4
Meals & Dining
3
Scott F - Family/friend
Assisted Living
December 18, 2025
5.0
A great place for mom
Am extremely clean and friendly environment. My mother is very happy and the staff are all very friendly. We tried another place first and were not happy. As seen as my mother got here. She lit up again and truly look and feels better than did a year ago.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Patty P - Family/friend
Assisted Living
December 18, 2025
5.0
This facility was the best place I could have placed my loved one. Everyone so very kind. So many activities daily for people to enjoy best caregivers I have came across ever!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Response from The Waterford at Creekside
January 8, 2026
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Lois - Family/friend
Memory Care
December 12, 2025
5.0
Verified Review
We love the community that our Uncle is in.....
What we like the most about the community is that way their staff cares for the residents. We love the community that our Uncle is in. It's one of the memory care units. The staff is always so caring and friendly. Yes, we would recommend The Waterford at Creekside to other families based on the experience so far.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
January 8, 2026
Lois, thank you so much for your kind words. Our staff takes pride in providing the best care to our residents!
Anonymous - Family/friend
Memory Care
December 9, 2025
5.0
Verified Review
The Waterford at Creekside
5 for all! The Waterford at Creekside is a lovely place and the staff were caring and communicated well. I would absolutely recommend The Waterford at Carpenters Creek and the Waterford at Creekside
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Michelle G - Family/friend
Memory Care
December 8, 2025
4.0
Verified Review
The price and the longevity of staff is the main reason we chose The Waterford at Creekside. Its very difficult to see your loved one after the front office closes each day.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
3
Staff
4
Meals & Dining
4
Dorothy C - Toured community
Not Sure
November 27, 2025
5.0
I saw the place and it was beautiful.
This is a place that I would love to place my family members should they ever have a need for a safe loving environment. Clean and friendly staff. I recommend this place for your family members should you ever have a need to that extra help in caring for your family. It is an excellent choice. I have been there and have seen and experience it with my own eyes and seeing is believing. Please take the time to go out and see for yourself and not just take my word for it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from The Waterford at Creekside
January 8, 2026
Dorothy, thank you for taking the time to share your experience with us. We appreciate the feedback.
Anonymous - Family/friend
Memory Care
November 24, 2025
1.0
Verified Review
Do not recommend
[name removed] and 2 others in his cottage did not get their meds for 4 days. [name removed] was going thru withdrawals. All left the facility.
Tommy D
Assisted Living
November 22, 2025
5.0
Easy to work with and talk with staff
The appearance of the facility is welcoming (staff is awesome) Great concept with the cottage use.
Cleanliness
5
Friendliness
5
Activities
5
Staff
5
Jessie M - Toured community
Not Sure
November 21, 2025
5.0
A True Memory Care Village
I had an outstanding experience touring this assisted living community. Everything was spotless, and the atmosphere felt warm and inviting. The residents looked genuinely happy and engaged in their daily activities. The staff was welcoming, knowledgeable, and eager to answer all of my questions. Overall, the community gave a strong sense of comfort, care, and belonging—truly capturing the feeling of a “home away from home.”
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Jennifer S - Family/friend
Assisted Living
November 17, 2025
5.0
Wonderful Experience!
The Waterford at Creekside has been a wonderful community to bring my mother. Everyone on the business side have been so helpful and patient in getting my mother all set to move in. The caregivers have been amazing in taking good care and including her in activities. They are kind and thoughtful. The resident is so homey, comfortable and clean. The atmosphere is cheery.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
January 8, 2026
Jennifer, we are so happy your mother has joined our community! Thank you for taking the time to share your experience.
RB - Family/friend
Assisted Living
November 17, 2025
5.0
Blessed
The staff here is caring and deliberate in their care. They are engaging with the residents and they work diligently to make residents feel comfortable. They are patient and professional in challenging moments.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
January 8, 2026
RB, thank you so much for your kind words and excellent rating.
Anonymous - Family/friend
Assisted Living
November 5, 2025
2.0
Verified Review
Review for The Waterford at Creekside
Waterford went thru a big staff turnover in the 6 weeks my dad was there. The setup of having the little houses for the residents SOUNDS like a good idea but... there is only 1 fulltime staff member per house to look after the residents (with maybe the nurse or a part-time staff member cycling in occasionally.) So, the residents spend a lot of time in the center area sleeping or watching tv without much interaction or planned activities. (The 1 full time staff member does house keeping, serves meals, etc.)
Viewing 1-20 out of 177 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Florida’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Florida’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about The Waterford at Creekside

The Waterford at Creekside offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Waterford at Creekside 9.2 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (850) 477-6400 to reach a resident at The Waterford at Creekside.
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