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The Waterford at Creekside

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9015 University Pkwy, Pensacola, FL 32514

For pricing & availability:
(866) 374-4058
9.2
Review score
181 reviews
Add review
9.2
Review score
181 reviews
5 star
71%
4 star
12%
3 star
8%
2 star
5%
1 star
4%
See all reviews
9.6
Review score
8297 reviews
95 facilities
Pricing promotions expiring soon
The Waterford at Creekside
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The Waterford at Creekside outdoor common area
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22 Floor plans available
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Anonymous
-
Child of resident/client
5.0
Yes I would recommend
All are a 5. What we like the most about the community is their professionalism and of the staff. The cottages were clean and spacious. The nursing staff and pharmacy were amazing.

About the facility
The Waterford at Creekside

Find the comfort and care you deserve at The Waterford at Creekside. The senior living community in Pensacola, FL provides residents with a positive, nurturing environment that encourages health and happiness while promoting companionship among residents and staff. Our goal is to enrich the lives of our residents by providing an environment that is physically, mentally, spiritually and emotionally stimulating. We offer a variety of benefits geared toward seniors with cognitive impairments, including music and memory services, pet therapy and aromatherapy. As Northwest Florida's only all-Memory Care community, we provide a support group for families of residents as well as educational seminars that are open to the public. Apartments are divided between several cottages, allowing seniors to be grouped cognitively. Each is equipped with an array of thoughtful amenities, including emergency response systems, cable television access and wide entryways for easy wheelchair access. Seniors are encouraged to stroll our community's beautifully landscaped courtyards or spend downtime in our lounge with big-screen TV or arts and crafts area. When residents want to shop for new clothes or enjoy an off-site meal, scheduled courtesy transportation is provided. At The Waterford at Creekside, residents have everything they need to enjoy a peaceful life...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Waterford at Creekside

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Waterford at Creekside outdoor common area
The Waterford at Creekside

9015 University Pkwy, Pensacola, FL 32514

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The Waterford at Carpenter's Creek
The Waterford at Carpenter's Creek

5918 N Davis Hwy, Pensacola, FL 32503

9.2
Review score
181 reviews
9.2
Review score
181 reviews
5 star
71%
4 star
12%
3 star
8%
2 star
5%
1 star
4%
9.5
Review score
11 reviews
9.5
Review score
11 reviews
5 star
91%
4 star
0%
3 star
9%
2 star
0%
1 star
0%
9.5
Review score
20 reviews
9.5
Review score
20 reviews
5 star
80%
4 star
0%
3 star
5%
2 star
5%
1 star
10%
9.2
Review score
165 reviews
9.2
Review score
165 reviews
5 star
66%
4 star
18%
3 star
8%
2 star
3%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Amenities
at The Waterford at Creekside

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • International Cuisine
  • Meals Provided
  • Pureed Meals
  • Kosher
  • Restaurant Style Dining
  • Anytime Dining
  • Organic
  • Vegan
  • No Sugar
  • Guest Meals
  • Low / No Sodium
  • Room Service

Room Amenities

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Air Conditioned
  • Ground Floor Units
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit

Common areas

  • Barber Shop
  • Outdoor Common Areas
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • TV Lounge
  • Beauty Salon
  • Private Bath

Recreational areas

  • Golf Course or Putting Green
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Birthday Parties
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Men's Club
  • BBQs or Picnics
  • Day Trips and Outings
  • Walking Club
  • Activities Off-site
  • Holiday Parties
  • Trivia Games
  • Karaoke
  • Live Musical Performances
  • Pet-focused Programs
  • Art Classes
  • Activities On-site
  • Visiting Chaplain or Priest

Reviews

for The Waterford at Creekside

9.2Review score181 reviews
9.2
Review score
181 reviews
5 star
71%
4 star
12%
3 star
8%
2 star
5%
1 star
4%
Sonida Senior Living
9.6
Review score8297 reviews95 communities
Write a review
A Place for Mom has scored The Waterford at Creekside with 9.2 out of 10 using our proprietary review score based on 46 reviews in the last 2 years. Over all time, The Waterford at Creekside has 181 reviews with an average "overall experience" of 4.4 out of 5.
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.5
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored The Waterford at Creekside with 9.2 out of 10 using our proprietary review score based on 46 reviews in the last 2 years. Over all time, The Waterford at Creekside has 181 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2026
Sonida Senior Living
9.6
Review score8297 reviews95 communities
Logo for Sonida Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 181 reviews
Anonymous - Family/friend
Assisted Living
February 3, 2026
4.0
Verified Review
Caregiving on a small scale
Small group cottages with more individual care. Definitely recommend to others
Anonymous - Family/friend
Memory Care
February 2, 2026
3.0
Verified Review
Room for Improvements!
There should be 2 caregivers in each cottage. Several times, there's only one. It's too much for one person to give quality care to 10 to 12 people.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
Staff
4
Meals & Dining
3
Anonymous - Family/friend
Memory Care
February 2, 2026
5.0
Verified Review
Yes I would recommend
All are a 5. What we like the most about the community is their professionalism and of the staff. The cottages were clean and spacious. The nursing staff and pharmacy were amazing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
February 26, 2026
Anonymous, we're glad you had such a wonderful experience with us! Thank you for the recommendation, and have an amazing day!
Frances W - Toured community
Not Sure
February 2, 2026
5.0
Toured as a possible next step from skilled nursing for my husband. Facility appeared clean, well maintained, and sufficiently staffed. We really like the concept of small group cottages with the opportunity to build community and receive more individual care. Sadly, he is not a candidate for assisted living at this time since he is unable to stand/transfer on his own.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Family/friend
Assisted Living
January 6, 2026
4.0
Verified Review
The Waterford at Creekside
The food needs improvement, however I like the home style living with the small group of residents in each cottage.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
2
Response from The Waterford at Creekside
February 26, 2026
Your generous review made our day! Thank you for taking the time to let us know your feedback.
Brenda N - Toured community
Not Sure
January 5, 2026
5.0
Staff were friendly and competent, grounds are clean and well-cared for, buildings and rooms looked modern and inviting. Overall, a very favorable impression. Staff we spoke with helped explain the process of admission, and offered advice on ways to help pay for mom's future needs.
Cleanliness
5
Friendliness
5
Staff
5
Response from The Waterford at Creekside
February 26, 2026
Your generous review made our day! Thank you for taking the time to let us know how we are doing.
Anonymous - Family/friend
Assisted Living
December 31, 2025
5.0
Creekside staff was very friendly and clean cottage
I enjoyed my visit to Waterford at Creekside friendly staff clean cottages and ground well kept.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
February 26, 2026
Thank you for the fantastic feedback! We're so happy that we could meet your expectations and provide you with a positive experience. We truly value your support and are excited to continue making your time with us special.
Anonymous - Family/friend
Assisted Living
December 31, 2025
5.0
Wonderful Evening
I enjoyed The Waterford at Creekside. The staff were amazing from the ed all the way down to the caregivers. They were very nice and welcoming. The cottage was super clean and smelt amazing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
February 26, 2026
Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Waterford at Creekside.
Ashlynn M - Resident/client
Assisted Living
December 31, 2025
5.0
Joyful Night
Came to The Waterford at Creekside for the Joyful Night event. Walked through some of the cottage and shared our pup timber around. We enjoyed the experience and looking forward to coming back.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
February 26, 2026
Ashlynn M, thank you for the high star rating!
Anonymous - Family/friend
Assisted Living
December 31, 2025
5.0
Heart warming visit
The staff at the community were very sweet attentive. The community was clean decorated very festive. My loved one is happy here and that warms my heart. Thanks for all you do.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
February 26, 2026
We’re so grateful for your wonderful review! Knowing you had a great experience brings us joy, and your feedback motivates us to continue providing exceptional service.
Anonymous
Assisted Living
December 25, 2025
5.0
Great facility
The Waterford at Creekside is a great facility with a great team!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
February 26, 2026
It’s pure joy to read your kind words! Thank you for taking the time to let us know about your positive experience.
Anonymous - Family/friend
Assisted Living
December 18, 2025
5.0
[name removed]
We love [name removed]. She treats my mom with genuine love and care. She treats every resident the same. [name removed] also keeps me updated on her. Mom is and what she does when I am not here. Since day 1. She has been great.
Cleanliness
3
Friendliness
4
Value for Cost
5
Care Services
4
Activities
4
Staff
4
Meals & Dining
3
Response from The Waterford at Creekside
February 26, 2026
Hello Anonymous, we appreciate you taking the time to leave us this feedback.
Scott F - Family/friend
Assisted Living
December 18, 2025
5.0
A great place for mom
Am extremely clean and friendly environment. My mother is very happy and the staff are all very friendly. We tried another place first and were not happy. As seen as my mother got here. She lit up again and truly look and feels better than did a year ago.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Patty P - Family/friend
Assisted Living
December 18, 2025
5.0
This facility was the best place I could have placed my loved one. Everyone so very kind. So many activities daily for people to enjoy best caregivers I have came across ever!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Response from The Waterford at Creekside
January 8, 2026
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Lois - Family/friend
Memory Care
December 12, 2025
5.0
Verified Review
We love the community that our Uncle is in.....
What we like the most about the community is that way their staff cares for the residents. We love the community that our Uncle is in. It's one of the memory care units. The staff is always so caring and friendly. Yes, we would recommend The Waterford at Creekside to other families based on the experience so far.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Creekside
January 8, 2026
Lois, thank you so much for your kind words. Our staff takes pride in providing the best care to our residents!
Anonymous - Family/friend
Memory Care
December 9, 2025
5.0
Verified Review
The Waterford at Creekside
5 for all! The Waterford at Creekside is a lovely place and the staff were caring and communicated well. I would absolutely recommend The Waterford at Carpenters Creek and the Waterford at Creekside
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Michelle G - Family/friend
Memory Care
December 8, 2025
4.0
Verified Review
The price and the longevity of staff is the main reason we chose The Waterford at Creekside. Its very difficult to see your loved one after the front office closes each day.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
3
Staff
4
Meals & Dining
4
Response from The Waterford at Creekside
February 26, 2026
Hello Michelle G, we appreciate you taking the time to leave us this feedback.
Dorothy C - Toured community
Not Sure
November 27, 2025
5.0
This is a place that I would love to place my family members should they ever have a need for a safe loving environment. Clean and friendly staff. I recommend this place for your family members should you ever have a need to that extra help in caring for your family. It is an excellent choice. I have been there and have seen and experience it with my own eyes and seeing is believing. Please take the time to go out and see for yourself and not just take my word for it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from The Waterford at Creekside
January 8, 2026
Dorothy, thank you for taking the time to share your experience with us. We appreciate the feedback.
Anonymous - Family/friend
Memory Care
November 24, 2025
1.0
Verified Review
Do not recommend
[name removed] and 2 others in his cottage did not get their meds for 4 days. [name removed] was going thru withdrawals. All left the facility.
Response from The Waterford at Creekside
February 26, 2026
We appreciate your feedback. We're sorry to hear that your experience didn’t meet expectations. We always strive to provide the best service possible, and we take concerns like yours seriously. If you’re open to it, we’d appreciate the opportunity to learn more about what happened and how we can make things right. Please feel free to reach out to us directly.
Tommy D
Assisted Living
November 22, 2025
5.0
Easy to work with and talk with staff
The appearance of the facility is welcoming (staff is awesome) Great concept with the cottage use.
Cleanliness
5
Friendliness
5
Activities
5
Staff
5
Response from The Waterford at Creekside
February 26, 2026
We truly appreciate you taking the time to leave such a wonderful review. It’s great to know that our efforts are making a positive impact. We look forward to continuing to serve you and ensuring a great experience every time!
Viewing 1-20 out of 181 reviews

Neighborhoods
around The Waterford at Creekside

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Florida’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Florida’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about The Waterford at Creekside

The Waterford at Creekside offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Waterford at Creekside 9.2 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (850) 477-6400 to reach a resident at The Waterford at Creekside.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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