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The Waterford at Carpenter's Creek

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5918 N Davis Hwy, Pensacola, FL 32503

For pricing & availability:
(866) 374-4058
9.3
Review score
161 reviews
Add review
9.3
Review score
161 reviews
5 star
66%
4 star
18%
3 star
9%
2 star
2%
1 star
5%
See all reviews
9.5
Review score
7854 reviews
95 facilities
Pricing promotions expiring soon
The Waterford at Carpenter's Creek
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The Waterford at Carpenter's Creek
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Mary L
-
Sibling of resident/client
5.0
Review for The Waterford at Carpenter's Creek
The staff were friendly. My brother [name removed] enjoyed the outings. Especially eating at Golden Coral. The nurses kept me posted when [name removed] needed refills on his prescriptions.

About the facility
The Waterford at Carpenter's Creek

Take in the gorgeous view overlooking Carpenter’s Creek while enjoying a stress-free lifestyle, here at The Waterford at Carpenter’s Creek — a community offering assisted living services in Pensacola, Florida. Visit with your family and friends in our spacious common areas, or enjoy the year-round warm weather in our brilliant courtyard. With our endless amenities, inviting atmosphere, and friendly hospitality, you’ll feel right at home!

Community Services and Amenities

Say goodbye to washing dishes and folding laundry. At The Waterford at Carpenter’s Creek, friendly associates provide regular housekeeping and laundry services, keeping your apartment in excellent condition while you focus on making the most of each day. Our professional chef and team prepare delicious meals for breakfast, lunch, and dinner every day. Savor every bite while laughing with friends in our elegant, restaurant-style dining room. With multiple menu options and healthy snacks available, even those with dietary restrictions will find something they’ll love.

Rest easy knowing that our team is available 24 hours a day to provide a wide range of assisted living services, such as ambulatory, diabetic, and incontinence care. Prior to move-in, caregivers meet with each resident and their families to develop a personalized care plan tailored to fulfill their unique...

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Learn more about the Best of Senior Living awards and this year’s winners.

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Senior living options offered

Assisted Living

Pricing
for The Waterford at Carpenter's Creek

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Waterford at Carpenter's Creek
The Waterford at Carpenter's Creek

5918 N Davis Hwy, Pensacola, FL 32503

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9.3
Review score
161 reviews
9.3
Review score
161 reviews
5 star
66%
4 star
18%
3 star
9%
2 star
2%
1 star
5%
9.5
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11 reviews
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11 reviews
5 star
91%
4 star
0%
3 star
9%
2 star
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9.4
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18 reviews
9.4
Review score
18 reviews
5 star
77%
4 star
0%
3 star
6%
2 star
6%
1 star
11%
9.3
Review score
60 reviews
9.3
Review score
60 reviews
5 star
59%
4 star
23%
3 star
7%
2 star
3%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Waterford at Carpenter's Creek

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • Vegetarian
  • Room Service
  • Restaurant Style Dining
  • Guest Meals
  • No Sugar
  • International Cuisine

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Library
  • Computer or Media Center
  • Main Street Shops
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Meeting Room
  • Central Fireplace
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Game Room
  • Movie or Theater Room
  • Billiards Lounge

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Stretching Classes
  • Trivia Games
  • Intergenerational Programs
  • Forever Fit
  • Happy Hour
  • Cooking Classes
  • Visiting Chaplain or Priest
  • Art Classes
  • Devotional Activities Offsite
  • Gardening Club
  • Wii Bowling
  • Live Well Programs
  • Activities Off-site
  • Day Trips and Outings
  • Wine Tasting
  • Brain fitness / Dakim
  • Birthday Parties
  • Karaoke
  • Book Club
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Catholic Services
  • Activities On-site
  • Protestant Services
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Walking Club
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Holiday Parties

Reviews

for The Waterford at Carpenter's Creek

9.3Review score161 reviews
9.3
Review score
161 reviews
5 star
66%
4 star
18%
3 star
9%
2 star
2%
1 star
5%
Sonida Senior Living
9.5
Review score7854 reviews95 communities
Write a review
A Place for Mom has scored The Waterford at Carpenter's Creek with 9.3 out of 10 using our proprietary review score based on 46 reviews in the last 2 years. Over all time, The Waterford at Carpenter's Creek has 161 reviews with an average "overall experience" of 4.3 out of 5.
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.4
Staff
4.7
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored The Waterford at Carpenter's Creek with 9.3 out of 10 using our proprietary review score based on 46 reviews in the last 2 years. Over all time, The Waterford at Carpenter's Creek has 161 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Best of Senior Living 2023
Sonida Senior Living
9.5
Review score7854 reviews95 communities
Logo for Sonida Senior Living
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 161 reviews
Mary L - Family/friend
Assisted Living
November 21, 2025
5.0
Verified Review
Review for The Waterford at Carpenter's Creek
The staff were friendly. My brother [name removed] enjoyed the outings. Especially eating at Golden Coral. The nurses kept me posted when [name removed] needed refills on his prescriptions.
Kevin F - Industry reviewer
Assisted Living
November 11, 2025
5.0
Great community
A great community all the way around. Very friendly and everyone looked happy. Staff is welcoming and friendly and truly care about the residents and families. Meals are good and plenty of activities going on all the time.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Richard R - Toured community
Assisted Living
November 11, 2025
5.0
Nice place
Very friendly people. Enjoyed the visit. Very nice residence and the person that gave our tour was very good. They offered us to stay for dinner, but we couldn’t. We were looking at other communities. This one is surely Obi-Wan we’re gonna pick.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
KC - Family/friend
Assisted Living
July 3, 2025
1.0
Verified Review
"I don't recommend this facility for your loved one"
I would say the biggest way they could improve would be leadership organization and communication. They had a lot of services they claimed they provided during tour that were not offered after move in. Transportation, lack of activities and food quality was a regular issue. Individual caregivers were kind but my grandmother felt that management staff was regularly rude and dismissive to her. She experienced missed meals, missed showers and surprise undiscussed charges on her bill for care she never received. Most of the issues could have been resolved with a conversation, plan and accountability but this was something we never received at Waterford.
Response from The Waterford at Carpenter's Creek
November 21, 2025
We would like the opportunity to address your concerns. Please reach out to us directly at (850) 308-6190 when you have a chance. Thank you, and we look forward to hearing from you.
Anonymous - Family/friend
Assisted Living
May 13, 2025
3.0
Verified Review
Good experience overall
I liked the friendly and supportive staff. After hours emergency response time could definitely have been better. Some of the support staff could have been more gentle with my mom.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
3
Activities
3
Staff
4
Meals & Dining
1
Response from The Waterford at Carpenter's Creek
June 27, 2025
Thank you for sharing your thoughtful feedback. We're so glad to hear you appreciated the friendly and supportive staff--it truly means a lot to our team. That said, we're sorry to hear that the after-hours response time and some interactions with support staff did not meet expectations. We take your concerns seriously and will be reviewing them with our team to ensure improvements are made. Your insights help us grow, and we're committed to providing the most compassionate care possible.
Dawn - Family/friend
Assisted Living
April 30, 2025
3.0
Verified Review
friendly community
Everyone seems to enjoy each other from faculty to residences. As far as improving, their maintenance is terrible! We moved them in in February and we are still waiting for a simple door knob to be fixed. It is unable to be locked or latched.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Response from The Waterford at Carpenter's Creek
June 27, 2025
Thank you for your feedback and for highlighting the positive sense of community here. We're sorry to hear about the ongoing maintenance issue with the door knob--that's definitely something that should have been addressed promptly. We've shared this concern with our maintenance team to ensure it's resolved as soon as possible. We appreciate your patience and for bringing this to our attention.
Anonymous - Family/friend
Assisted Living
April 10, 2025
3.0
Verified Review
Turned Out Not To Be a Good Fit for My Sister
From speaking with my sister, it sounds like they made some promises that were not kept, such as housekeeping and maintenance. Also, it sounds like the meals were not always of high quality. It was things like that that led to my sister wishing to return home.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
3
Activities
3
Staff
4
Meals & Dining
3
Response from The Waterford at Carpenter's Creek
June 27, 2025
Thank you for sharing your sister's experience. We're sorry to hear that some expectations, like housekeeping, maintenance, and meal quality, were not consistently met. We know how important these details are to feeling comfortable and cared for. Your feedback helps us identify areas where we need to improve, and we're committed to making those changes. We appreciate you bringing this to our attention and wish your sister the very best.
Anonymous - Resident/client
Assisted Living
March 5, 2025
4.0
Verified Review
Review for The Waterford at Carpenter's Creek
Convenient location. Cleanliness. Reasonably good food. Accommodating. Friendly. Business like when necessary.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
3
Staff
4
Meals & Dining
4
Response from The Waterford at Carpenter's Creek
June 4, 2025
Thank you so much for the wonderful review - great marks all around so we will continue to strive for excellence.
Michelle G - Toured community
Assisted Living
December 23, 2024
5.0
Warm and cozy feel
When looking for a place that my father would be comfortable and safe, I come upon this facility. The tour was more than I expected and felt the kindness, warmth and family atmosphere right away. The cottage were
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from The Waterford at Carpenter's Creek
March 13, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. Your feedback means the world to us, and we're excited to continue providing great service to all our residents.
Anonymous - Family/friend
Assisted Living
December 23, 2024
5.0
They listen to me and help in any area that I need. He is happy and likes everyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Carpenter's Creek
March 13, 2025
Anonymous, thank you for the high star rating!
Anonymous - Family/friend
Assisted Living
December 23, 2024
5.0
I like everyone and my uncle seems happy and has friends.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Carpenter's Creek
March 13, 2025
Hi Anonymous, thank you for taking the time to leave a review for us at The Waterford at Carpenter's Creek. We're happy we could meet your expectations!
Anonymous - Family/friend
Assisted Living
December 23, 2024
5.0
I feel that he is safe and well taken care off. Staff is so helpful and kind.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Waterford at Carpenter's Creek
March 13, 2025
Thank you so much for the kind words! We're thrilled you had a great experience with us, and your feedback means the world to our team. Have a wonderful day!
Mary Lee - Family/friend
Assisted Living
December 9, 2024
5.0
The staff is friendly and helpful. They are caring group of people.
Staff is friendly and caring. The nurse techs gives my brother his medicine on time. He get a hot meal three times a day. I come and wash his clothes once a week. The laundry room is always available. House keeping comes once a week. The facility have different activities they can do. They also go out on outings.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Response from The Waterford at Carpenter's Creek
March 13, 2025
Thank you so much for taking the time to leave us a review! We truly appreciate your feedback. Creating a positive and welcoming environment for everyone is something we take great pride in, and it’s wonderful to hear that our efforts are making an impact.
Patricia R - Resident/client
Assisted Living
November 26, 2024
4.0
My apartment
I love my neighbors. I love the church service and the activities. I really enjoy the BINGO. I usually enjoy the meals. From time to time when staff quits and new staff is hired. I have to remind them about some medicines so I will get them when I am supposed to. Overall I am happy here. My children monitor my needs, supplies and laundry.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Activities
5
Staff
4
Meals & Dining
4
Response from The Waterford at Carpenter's Creek
April 11, 2025
Thank you for taking the time to leave us a review! We're glad you had a positive experience overall, and we appreciate your feedback. If there’s anything we could have done to make your visit even better, we’d love to hear more. Your input helps us improve and continue providing great service.
Mary N - Resident/client
Assisted Living
November 25, 2024
5.0
Wonderful
The staff at Brookdale has made my mom feel so welcome. The activities dept does a great job. Her concerns are always heard.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from The Waterford at Carpenter's Creek
March 13, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. Your feedback means the world to us, and we're excited to continue providing great services to all our residents.
Garry J - Resident/client
Assisted Living
November 25, 2024
5.0
Enjoyable and nice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Response from The Waterford at Carpenter's Creek
February 17, 2025
Garry J, thank you so much for your high rating!
Gloria D - Family/friend
Assisted Living
November 18, 2024
3.0
[name removed] very helpful and knowledgeable and very very nice. [name removed] night administrator was wonderful, kind, all good things! I helpful with a smile on her face.
Cleanliness
4
Friendliness
3
Value for Cost
5
Care Services
4
Activities
5
Staff
4
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
November 18, 2024
5.0
Good Charges
I have seen a lot of good changes with the new leadership and renovations. I am optimistic for the future!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Response from The Waterford at Carpenter's Creek
February 17, 2025
We greatly appreciate your review and hope you have a wonderful day!
Faith C - Resident/client
Assisted Living
November 18, 2024
5.0
Satisfactory
I have lived here, Since [date removed]. I have met many new friends and am thankful for sat, and and Wed religious services in the chapel. I am blessed to not need medical service.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Response from The Waterford at Carpenter's Creek
February 17, 2025
Thank you for the fantastic feedback! We're so happy that we could meet your expectations and provide you with a positive experience. We truly value your support and are excited to continue making your time with us special.
Anonymous - Family/friend
Assisted Living
November 15, 2024
2.0
Verified Review
Need more staff
They need to hire more help at night. And have an active supervisor all night. My mom is aging in place and is bed bound. Staff ignores her at night and several times (11 so far) she is found drenched in urine and feces in morning. I have met with staff but has not helped much. I would move her but it would be hard for her to adjust to a new environment at her age.
Cleanliness
3
Friendliness
2
Value for Cost
2
Care Services
1
Activities
3
Staff
1
Meals & Dining
2
Viewing 1-20 out of 161 reviews

Neighborhoods
around The Waterford at Carpenter's Creek

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.

Frequently Asked Questions
about The Waterford at Carpenter's Creek

The Waterford at Carpenter's Creek offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored The Waterford at Carpenter's Creek 9.3 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (850) 407-9984 to reach a resident at The Waterford at Carpenter's Creek.
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Windermere Memory Care Inc

7901 Kipling St, Pensacola, FL 32514
Starting at $X,XXX+ monthly
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3 reviews
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3 reviews
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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