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The Phoenix at Johnson Ferry

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9 Sherwood Lane, Marietta, GA 30067

For pricing & availability:
(866) 374-4058
8.6
Review score
48 reviews
Add review
8.6
Review score
48 reviews
5 star
43%
4 star
35%
3 star
6%
2 star
6%
1 star
10%
See all reviews
8.4
Review score
1153 reviews
47 facilities
Pricing promotions expiring soon
The Phoenix at Johnson Ferry
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The Phoenix at Johnson Ferry
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Anonymous
-
Child of resident/client
4.0
Review for The Phoenix at Johnson Ferry
If your loved one needs minimal assistance, this seems to be a great place. If you are looking for any level of individual care, I would plan to hire a personal aid. There are some wonderful people there, but they are understaffed and not able to give much individual attention.

About the facility
The Phoenix at Johnson Ferry

The Phoenix at Johnson Ferry is a picturesque community that includes the highest standards in dining, senior activities, and quality care. Located in the sunny Marietta, Georgia, they offer a wealth of amenities for those seeking assisted living and memory care experiences. Set apart by their exclusive dining, wellness, and activities programs, this team of highly trained caregivers is truly passionate about providing the best in senior care.

The Phoenix at Johnson Ferry Amenities and Services

At The Phoenix, attentive team members keep the property sparkling clean for residents’ safety and enjoyment, offering services like housekeeping, laundry, and dry cleaning. Through their care program, they also provide professional healthcare workers and therapists who are available on site and provide specialized care for those with incontinence, ambulatory, and diabetic needs or enhanced memory care needs.

Perhaps the most inviting aspect of all is the home cooked meals served fresh every day. Having put tremendous thought into their dining program, they offer everything from appetizing, chef-prepared meals to friendly, restaurant-style service. The dining area itself is neat, comfortable, and spacious, creating the perfect place to share warm laughter and conversation with new friends!

Residents can reap the health benefits that come with socializing and taking on...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Phoenix at Johnson Ferry

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Current promotions
Veteran & Employee Discounts
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Provides discounts to veterans, teachers and employees of certain companies.

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at The Phoenix at Johnson Ferry

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The Phoenix at Johnson Ferry
The Phoenix at Johnson Ferry

9 Sherwood Lane, Marietta, GA 30067

Carriage Crossing Marietta
Carriage Crossing Marietta

1345 Milford Church Rd, Marietta, GA 30008

Golden Rose outdoor common area
Golden Rose

2147 Post Oak Tritt Rd, Marietta, GA 30062

Winnwood Retirement Community community exterior
Winnwood Retirement Community

100 Whitlock Ave. NW, Marietta, GA 30064

8.6
Review score
48 reviews
8.6
Review score
48 reviews
5 star
43%
4 star
35%
3 star
6%
2 star
6%
1 star
10%
9.6
Review score
79 reviews
9.6
Review score
79 reviews
5 star
53%
4 star
24%
3 star
11%
2 star
4%
1 star
8%
9.5
Review score
20 reviews
9.5
Review score
20 reviews
5 star
60%
4 star
5%
3 star
30%
2 star
5%
1 star
0%
9.2
Review score
18 reviews
9.2
Review score
18 reviews
5 star
72%
4 star
11%
3 star
11%
2 star
6%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at The Phoenix at Johnson Ferry

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Guest Meals
  • Low / No Sodium
  • Special Dining Programs
  • No Sugar
  • International Cuisine
  • Meals Provided
  • Professional Chef
  • Room Service
  • Anytime Dining
  • Vegan
  • Vegetarian

Room Amenities

  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Garden View

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Computer or Media Center
  • Meeting Room
  • Barber Shop
  • Indoor Atrium
  • Butterfly garden / Hummingbird garden
  • Central Fireplace
  • Outside Patio
  • Private Bath
  • Outdoor Common Areas
  • Library

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds
  • Game Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • French
  • Dutch
  • Arabic
  • English

Activities

  • Christian Services
  • Forever Fit
  • Reminiscence Programs
  • Community Service Programs
  • Brain fitness / Dakim
  • Educational Speakers / Life Long Learning
  • Wii Bowling
  • Quilting or Sewing Club
  • BBQs or Picnics
  • Art Classes
  • Live Well Programs
  • Live Musical Performances
  • Wine Tasting
  • Birthday Parties
  • Tai Chi
  • Gardening Club
  • Stretching Classes
  • Bridge Club
  • Activities On-site
  • Intergenerational Programs
  • Holiday Parties
  • Live Dance or Theater Performances
  • Catholic Services
  • Protestant Services
  • Happy Hour
  • Jewish Services
  • Cooking Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Visiting Rabbi
  • Pet-focused Programs
  • Book Club
  • Trivia Games
  • Devotional Activities Offsite
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Other Religious Services
  • Day Trips and Outings
  • Bible Study Group
  • Cooking Classes
  • Men's Club
  • Dances
  • Community Service Organizations
  • Activities Off-site
  • Current Events Club
  • Karaoke

Reviews

for The Phoenix at Johnson Ferry

8.6Review score48 reviews
8.6
Review score
48 reviews
5 star
43%
4 star
35%
3 star
6%
2 star
6%
1 star
10%
Phoenix Senior Living
8.4
Review score1153 reviews47 communities
Write a review
A Place for Mom has scored The Phoenix at Johnson Ferry with 8.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Phoenix at Johnson Ferry has 48 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
3.9
Care Services
3.8
Staff
3.8
Meals & Dining
4.1
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored The Phoenix at Johnson Ferry with 8.6 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, The Phoenix at Johnson Ferry has 48 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Phoenix Senior Living
8.4
Review score1153 reviews47 communities
Logo for Phoenix Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 48 reviews
Anonymous - Family/friend
Assisted Living
September 13, 2024
4.0
Verified Review
Review for The Phoenix at Johnson Ferry
If your loved one needs minimal assistance, this seems to be a great place. If you are looking for any level of individual care, I would plan to hire a personal aid. There are some wonderful people there, but they are understaffed and not able to give much individual attention.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Alexis V - Family/friend
Assisted Living
September 10, 2024
5.0
Great Staff great care
My grandmother is spending time here and she really enjoys it! Since new management started I’ve seen a great deal of improvement when it come to communication and resident engagement my grandmother is happy. The staff always make sure she is treated with kindness and dignity which goes a long way for her morale.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pam J - Family/friend
Assisted Living
September 7, 2024
5.0
Lovely place with lots to do
My mother has been in several assisted living facilities and this one is our favorite. They have great outdoor areas, the front door has rocking chairs on the entry level and a wide deep veranda upstairs. Mom loves both places. I like the upstairs because it's shady, has a breeze, and has plenty of activity to watch. The back garden is fenced, private and a beautiful welcoming place for the residents. Mom is very happy with the dining and activities. I feel like she's happy here and staying more present and engaged. The inside is welcoming and comforable and the rooms are spacious and bright.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 30, 2024
5.0
Loving Place
I currently have my gma here and the staff and leadership has truly made her feel the most comfortable. I am so appreciative of them treating her with kindness and respect. They truly have helped me and my family give her the best care possible. You can truly tell that the staff cares and that they are turning everything around from previous years.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 29, 2024
5.0
A place where mom felt alive again!
I'm not much for words but I was happy to see my mom smile again after moving into this building. She looked very depressed prior to moving and I felt sad in my heart... sometimes you just gotta try new things for different results.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 1, 2024
1.0
Verified Review
I would say Beware of any Phoenix facility
The facility we were at closed, they transferred us to the Phoenix Johnson Ferry which was a far inferior facility with unhelpful staff. I have much worse things to say about them actually. The staff is very difficult to work with and even find when you're on site. Any feedback you give them just results in them trying to adjust your care plan and charge you more. In memory care they weren't even making sure the residents were going to the bathroom or in clean adult diapers. I would say Beware of any Phoenix faculty, they are closing many to condense them and trying to charge more at every turn
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from The Phoenix at Johnson Ferry
August 13, 2024
Thank you for taking the time to share your experience. We are sorry to hear about your challenges at our Phoenix Johnson Ferry location. Your feedback is invaluable and we take such concerns very seriously. To address the issues you've raised and ensure we can provide the support and solutions needed, we recommend contacting our home office directly at 678-214-2900 or info@phonenixsrliving.com. Our Regional Director of Operations would like to discuss your experience. They will be able to assist you further and work towards a resolution. Thank you again for bringing this to our attention. We are committed to improving our services and appreciate your input.
Anonymous - Family/friend
Assisted Living
November 10, 2023
2.0
Verified Review
Review for The Phoenix at Johnson Ferry
We were told their services met our needs. We found out they didn't. I would like to add that [name removed]was a shining star of kindness, compassion, and professionalism. She does everything she can to care for the well-being and health of her patients. Go elsewhere
Cleanliness
5
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
4
Activities
3
Response from The Phoenix at Johnson Ferry
November 17, 2023
We would like to have a better understanding of your experience. Please reach out to us at (770) 599-5314 at your earliest convenience.
Anonymous - Family/friend
Memory Care
November 10, 2023
4.0
Verified Review
Welcoming Home
Overall, I am happy with the people at The Phoenix at Johnson Ferry. Everyone that I have met has been extremely kind, welcoming and helpful. They have hired a new housekeeping manager, as that has been lacking. If your loved one needs special attention and extra care, I recommend paying for a private care giver to come in. They are under-staffed, as most businesses are right now. The food seems to be pretty high quality and enjoyable. I would recommend The Phoenix at Johnson Ferry for the overall value, but with the expectation that you may need to hire additional help depending on your loved one's needs.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
4
Response from The Phoenix at Johnson Ferry
November 17, 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Kim - Family/friend
Assisted Living
July 12, 2023
4.0
Verified Review
Recommended
I would recommend The Phoenix at Johnson Ferry to others. Everyone at this facility was polite and thoughtful and helped with everything that we needed upon move in. We loved all of the events and crafts that they had planned for the residents.
Cleanliness
4
Friendliness
3
Staff
3
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
March 3, 2023
4.0
Verified Review
Community Tour
We had a good tour at The Phoenix. The tour guide was helpful and informative. They just didn't have any rooms available that were a good fit for my mom at the time when we were looking.
Response from The Phoenix at Johnson Ferry
April 18, 2023
Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!
anonymous - Toured community
Assisted Living
February 23, 2023
4.0
Verified Review
Tour Review
Our family had an in person tour and we absolutely loved the facility - it looks like a Southern mansion and we easily could of seen our loved one living there. It is very pretty and the upstairs area had really cool and beautiful rooms. The kitchens in the apartments had granite countertops and the apartments themselves were huge. However even though the community was clean and not dirty looking, when we turned down the first hallway it immediately smelled like urine. Also since we came unannounced and were stopping before we headed back out of town - when we asked the lady up at the front if we could take a really quick toured she did not seem interested. Also a gentlemen who's mother is a resident there said for a couple weeks now that her call button was broken and they had not fixed it yet. However they did recently get a new executive director so the gentlemen was very hopefully things would get better.
Response from The Phoenix at Johnson Ferry
March 10, 2023
Shauna, Thank you very much for this feedback. It was a joy to see the smiling faces from this adventure. Thank you for taking time from your day to join them. We have all enjoyed being able to care for your mother, and having you assist. Thank you again!
Anonymous - Family/friend
Assisted Living
February 6, 2023
4.0
Verified Review
My review for The Phoenix at Johnson Ferry
The staff and the head staff are very friendly and accommodating! To greatly improve the care at The Phoenix, they need to have regular trainings for the staff. If they do have regular trainings, it did not come through in the care as the care could be very inconsistent.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Response from The Phoenix at Johnson Ferry
March 9, 2023
Thank you again for taking the time to let us know how we are doing. We are always striving to make improvements, and it is feedback like this, that will help up achieve that goals. We hope you have a great day!
anonymous - Family/friend
Assisted Living
July 19, 2022
2.0
Verified Review
Not worth the cost
They changed administrative staff constantly, there was a ton of turnover while we were here. The quality of the food and the consistency of food was also a huge issue. My loved one was here a few months and ended up leaving because he was unhappy with his experience.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
1
Activities
4
Value for Cost
1
Response from The Phoenix at Johnson Ferry
August 4, 2022
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (470) 531-2500 to speak to our manager directly.
Anonymous - Toured community
Memory Care
February 23, 2022
3.5
Verified Review
My Tour Experience at The Phoenix at Johnson Ferry
The staff is amazing. The memory care seemed cramped in open spaces. The personal rooms were spacious.
Response from The Phoenix at Johnson Ferry
August 27, 2022
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
M. B - Family/friend
Assisted Living
October 13, 2021
5.0
I feel they go above and beyond, and the quality of care is exceptional. The communication is number 1 and the nurses and E.D. always communicate promptly and effectively. They have a very good reputation.
Response from The Phoenix at Johnson Ferry
October 14, 2021
Than you so much for the kind words! We appreciate it!
anonymous - Toured community
Assisted Living
July 8, 2021
5.0
Verified Review
Tour of The Phoenix
We did a virtual tour with The Phoenix and it was amazing. The facility looks like a 5 star hotel. The location was further than we would have liked and it was a little pricier, so we went with another facility.
Maria B - Family/friend
Assisted Living
March 11, 2021
5.0
Top Notch Home!
I love Phoenix. This is a top notch community. Communication is very important. Affordable for top notch. My mom has been here since [date removed] and I am very very satisfied. The staff is professional, very attentive, friendly, and meet all my needs and requests in a very timely manner. When I get a phone message giving me an update on mom, it is not just short, it is detailed and I feel they go above and beyond and that just tells me they are passionate about what they do and that is the key. [name removed] the Executive is on the ball and always great to work with, no question.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Leslie Wise - Family/friend
Assisted Living
February 4, 2021
5.0
Very happy with the Phoenix at Johnson Ferry
My good friend is there and is very happy. She at first had to go into the memory care side, but after she was leveled out on her medicine. the staff noticed the positive change and proactively told us she should move into the personal care side. She now participates in her group activities and really enjoys it. The great staff there was able to get her through her bout with Covid. I would definitely recommend.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Memory Care
November 2, 2020
4.5
Verified Review
Review of The Phoenix at Johnson Ferry
Wonderful, polite, engaged staff. Nice decor and pleasant atmosphere. Residents whom we saw seem happy. Memory care area more light, less open than we hoped. Love the "Illuminations" program idea. [name removed] seemed to understand our needs and concerns.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from The Phoenix at Johnson Ferry
November 12, 2020
Thank you very much for taking the time to leave us your feedback. We are pleased you have had a positive experience! We are quite proud of our team at The Phoenix at Johnson Ferry and will share your feedback.
Anonymous - Toured community
Memory Care
November 2, 2020
4.5
Verified Review
Review of The Phoenix at Johnson Ferry
Very nice facility. [name removed] was very willing to accommodate our family's unique needs. Also very impressed with [name removed] the illuminations director. The memory care until did seem a bit claustrophobic however.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from The Phoenix at Johnson Ferry
November 12, 2020
Thank you so much for taking the time to share your experience. We have an amazing team and are excited for the difference they make each day for our residents.
Viewing 1-20 out of 48 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Georgia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Georgia regulations for Assisted Living.

Frequently Asked Questions
about The Phoenix at Johnson Ferry

The Phoenix at Johnson Ferry offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Phoenix at Johnson Ferry 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (770) 859-0570 to reach a resident at The Phoenix at Johnson Ferry.

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13%
Studio, 1bd
The Belmont Village Buckhead senior living community is nestled in a quiet, tree-lined residential neighborhood of Sandy Springs, a suburb of Atlanta, Georgia. The facility's prime location offers convenient access to hospitals and healthcare facilities, places of worship, shopping, restaurants...
Photo of Vernon Springs Senior Living

Vernon Springs Senior Living

690 Mount Vernon Hwy NE, Atlanta, GA 30328
Starting at $X,XXX+ monthly
5 star
42%
4 star
23%
3 star
23%
2 star
8%
1 star
4%
Studio, 1bd, Semi-Private
At Vernon Springs Senior Living, we have elevated senior living to a new level of luxury and style in a distinctive community. We area a family owned and operated facility. Our family has been in the senior care business for over 25+ years. We care about you and your family. We too are mothers...
Somerby Sandy Springs community exterior

Somerby Sandy Springs

25 Glenlake Pkwy NE, Sandy Springs, GA 30328
Starting at $X,XXX+ monthly
8.5
Review score
37 reviews
8.5
Review score
37 reviews
5 star
70%
4 star
19%
3 star
3%
2 star
5%
1 star
3%
Studio, 1bd, 2bd
So convenient to the perimeter of Atlanta, our community of Somerby Sandy Springs is a real gem offering Independent Living, Assisted Living and Memory Care living and care options on one campus. Situated on a full six acres, it’s tucked away from the hustle and bustle yet is easy for family...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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