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The Phoenix at James Creek
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My father is safe! Yes, we would recommend this community to other families!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"any issues were always addressed","reviewContent":"With all of these scores at times some categories were as low as 1 or 2. We developed a very strong working relationship with Director of Nursing and CNAs. When we had issues ( with \nCare and there were several) they were always addressed and our dissatisfaction was highly validated and support. Turnover is always a problem with staff. A few of the CNAs were excellent and went above & beyond and then others were sub par. Overall at times it felt like they were short staffed for resident care. Mom is no longer living in the community. It was time to move her to long term care. Otherwise we would have stayed.","reviewerDisplayName":"Karen L","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Best Place for Mom","reviewContent":"We are so fortunate that when we were faced with finding a new living situation for Mom, that a Place for Mom was able to assist with referrals and schedule appointments for us. We interviewed 3 places in Cumming and just had a gut feeling that this would be the best choice. Mom moved into the memory care section of the assisted living center and immediately began to improve and thrive! The staff treats her like family and she is always clean, dressed and involved in activities. She loves playing bingo and as she turns 91 this weekend, we are convinced we would not still have her with us if not for the love and care the Phoenix at James Creek provides. Thank you to everyone who gives Mom the life, care and support she deserves and needs.","reviewerDisplayName":"Bob S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The best place for dad!","reviewContent":"We were so blessed to find Phoenix. From day one they went the extra mile to make sure dad got settled and his meds were correctly prescribed and administered. We had a couple hiccups, for sure, getting him settled but Phoenix stuck with him and worked to get everything the way it should be and never made us feel like he was going to get kicked out putting stress on my mother like other places have done. They went the extra mile to assist with the transition and have been there for my dad and my mom too as the spouse living apart. The facility is clean and welcoming, the staff are friendly and supportive. We have had a 5 star experience so far.","reviewerDisplayName":"Cary S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Nice Facility ","reviewContent":"The facility made the move easy, they take care of the residents. They have activities planned through out the day for their health and their social needs. The staff is friendly and their care and build relationships with the residents. ","reviewerDisplayName":"Louwana U","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Phoenix at James Creek review ","reviewContent":"We like the activities specifically designed for memory care residents. We like the care and attention some of the caregivers provide. We like that the Pearl director follows up on concerns and that the Nurse Prac. Is very skilled and knows exactly how to best care for my mother. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Phoenix at James Creek","reviewContent":"I'd recommend it. Very modern, clean, well staffed.","reviewerDisplayName":"JW","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Phoenix ","reviewContent":" Staff members are wonderful and engaged. It has been a wonderful experience overall. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A nice community with lots of great activities and wonderful staff","reviewContent":"There are a lot of activities and involvement of the family. The caregivers are awesome and care so much for the clients. The temp. Staff who fill in are not as well trained and so that is the only time we have to watch to make sure our mother is cared for properly. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great respite stay for dad","reviewContent":"Overall great experience. We picked this community, because it was modern, new, clean, decor was nice and bright, with friendly staff. I would recommend to others.","reviewerDisplayName":"Jeff W","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Phoenix Senior Living","slug":"phoenix-senior-living-1386018","averageReviewScoreDisplay":8.4,"communityCount":47,"reviewCount":1153}},"communityName":"The Phoenix at James Creek","leadgenCompleted":false}
1414662
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90 Ruth Lane, Cumming, GA 30041
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<p>The Phoenix at James Creek is a state-of-the-art assisted living and memory care community that offers resort-quality amenities in a prime location blending understated elegance with personalized care. With numerous indoor and outdoor common areas, a rich calendar of events, and highly trained staff and caregivers, residents can count on this community to provide a friendly face and a helping hand.</p>
<h3>The Phoenix at James Creek Amenities and Services</h3>
<p>The Phoenix is here to lend a hand in any way they can. Bathing, dressing, and medication management are just a few convenient services residents receive. In addition to on-site therapy and healthcare, the community also provides assistance with things like maintenance and housekeeping services so your time is truly your own.</p>
<p>The community’s signature dining program provides residents three balanced meals a day crafted by the community’s own professional chef. Each nutritious dish is served in their elegant restaurant-style dining area and can be customized to support certain dietary preferences like low-sodium or vegetarian.</p>
<p>Experience prime comfort and engagement in the community’s inviting common areas and multipurpose rooms, where residents are free to relax, connect, and form lasting friendships. Residents can get involved by participating in their activities program which features events like daily social and happy hour, music and pet-focused events, fitness classes, yard games, and so much more!</p>
<h3>The Phoenix at James Creek Living Arrangements</h3>
<p>In support of every family’s specific needs, The Phoenix offers both long-term care and short-term respite care. Each studio-style, one-bedroom, and two-bedroom floor plan offers spacious living areas, extra storage space, and private wheelchair accessible bathrooms. Reach out today to learn more about what The Phoenix at James Creek has to offer!</p>
<h3>State Classification</h3>
<p>The Phoenix at James Creek is an <em>assisted living community</em>, which in the state of Georgia is a personal care home licensed to serve 25 residents or more, that provides personal services, the administration of medications by a certified medication aide, and assisted self-preservation. An assisted living community may have a special memory care unit to provide care to residents who have cognitive impairments.</p>
<p><a href="https://forms.dch.georgia.gov/HFRD/">Georgia Facility Inspection Reports</a></p>
<h3>Related Articles</h3>
<p><a href="https://www.aplaceformom.com/alzheimers-care">Your Complete Guide to Memory Care</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/designing-alzheimers-facilities">Human-Centered Design in Alzheimer’s Care Facilities</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/">Dealing With Dementia Behaviors: Tips for Understanding and Coping</a></p>
<p>The Phoenix at James Creek is a state-of-the-art assisted living and memory care community that offers resort-quality amenities in a prime location blending understated elegance with personalized care. With numerous indoor and outdoor common areas, a rich calendar of events, and highly trained staff and caregivers, residents can count on this community to provide a friendly face and a helping hand.</p>
<h3>The Phoenix at James Creek Amenities and Services</h3>
<p>The Phoenix is here to lend a hand in any way they can. Bathing, dressing, and medication management are just a few convenient services residents receive. In addition to on-site therapy and healthcare, the community also provides assistance with things like maintenance and housekeeping services so your time is truly your own.</p>
<p>The community’s signature dining program provides residents three balanced meals a day crafted by the community’s own professional chef. Each nutritious dish is served in their elegant restaurant-style dining area and can be customized to support certain dietary preferences like low-sodium or vegetarian.</p>
<p>Experience prime comfort and engagement in the community’s inviting common areas and multipurpose rooms, where residents are free to relax, connect, and form lasting friendships. Residents can get involved by participating in their activities program which features events like...</p>
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