The Enclave of Newell Creek

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The Enclave of Newell Creek

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My mom said the cook no longer works there which is a shame the food was phenomenal. The do a lot of family gathering activities very well planned","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Outstanding Community!","reviewContent":"I am so grateful to have The Enclave community here in Lake County. I have had the opportunity to spend time with a close friend here for over two years, and have observed the skilled staff and professional environment consistently. The Enclave is warm and welcoming, with many cozy indoor and outdoor areas that invite social gatherings and activities. All of the Team members - Concierge, Nursing, Caregivers, Housekeeping, Dining, Maintenance, Life Enrichment - and the Directors, are very engaged with the Residents and are always visible throughout the Community. This past year I researched and toured 13 individual Assisted Living Communities in Lake County, as I was preparing to move my Mom from her home in Florida to be close to our Family in Ohio. Many appeared polished and professional, but none compared to The Enclave when I was talking with them about details and the needs I wanted to meet for my Mom. The Enclave Team Members truly have heart in addition to their knowledge and ski","reviewerDisplayName":"Nancy Z","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"The meals are fair. They were better at the beginning. I think the kitchen staff changed. They could use a different chef. Food quality is fine. It's just the flavor of dishes can be lacking. Housekeeping is good during the week. Weekends can be tough. Hard to find and keep good help. The staff is great. Very caring. My father-in-law passed away [date removed]. The whole staff who knew him were in tears. The activity driver is pulling together a group to come to the funeral. Amazing to me that they were so invested in him. There's a new General Manager who has made big improvements. The wellness director also changed for the better. It seems more organized. The new activity director has an amazing memory for names/faces. He was there when Tom first moved in then left. He returned after all the recent management changes. He knows all the residents and their likes and dislikes. He's the best. At this point, I'd say it would be hard to beat what the Enclave offers. A few residents left to a new facility nearby. They came back. It's never going to be like being at home in your house, but it's a really nice place when you need extra help.","reviewerDisplayName":"Ann","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Lovely staff and facility","reviewContent":"The facility is very nice. They take pride in it, and it shows. There was a nice garden area we could take Mom to get her outside. The staff was friendly, and cared about the residents. As all places, they struggle to keep staff. The main caregivers were there during the week. The weekends were a little dicier, because they weren't there in a regular basis like the weekday staff. It still nice. Really liked the person who is responsible for the memory care unit. \n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Best Community Around","reviewContent":"We moved our mom to Enclave 3 years ago during the middle of Covid. It was such a hard decision to make and we were so worried that we did window visits every day because in the beginning we weren’t allowed in. We’ve seen the good and the bad and are grateful for all they have done and are doing for mom. She’s now in their memory care and the Director is wonderful. She has a lot of activities they do and they are working hard to find the right staff not just anybody. I’ve heard horror stories from a friend of mine who’s mom is in another facility and even though Enclave isn’t perfect it’s HOME. I can actually go out of town now to visit my grandkids and not worry about her. ","reviewerDisplayName":"Mary ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A great place for Dad","reviewContent":"The staff at The Enclave of Newell Creek is wonderful. They are very caring and helpful. The activities coordinator is super responsive in Life Loop. Anyone working the front desk gets ahold of appropriate staff when we need something. The button works too, but my loved one won't use the button. Nurse [name removed] is very good at creating a customized plan for each resident. Helpful tip for new families: ask nurse [name removed] to walk through daily schedules for your loved one. That way you understand what to tell them regarding when care givers will be walking into the apartment to clean, grab laundry, change bed, etc. Also, schedule a follow up several months after move in to walk through changes you might want and go through personal observations to get a more customized care plan in place. Never feel like you're bothering the staff. They have a quick easy way to communicate with Life Loop. Nurse [name removed] is better with email. We would recommend the facility. The food could be better, but it is nice to have food available all day. ","reviewerDisplayName":"Ann","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A comfortable place that was really good for him","reviewContent":"At times you could tell they were understaffed just like many places right now, so the staffing was not always great but the staff were very friendly. Our loved one had previously been in a rehab facility and in comparison the value here is very good. The meals and dining service was very good for our loved one. We have already recommend this community to other families and we will continue to do so. We have just raved about this place. \n\n\n","reviewerDisplayName":"anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Would recommend, but be sure to visit and look into staffing levels before making a decision.","reviewContent":"My mom was only there for a couple of months, and she went in on hospice care. So she didn't get to experience the activities and was on highest level of care there. When she would press her call button, we were frustrated that it took a long time for someone to respond. I know they've had a lack of staff - they're trying to hire more people and can't. I understand that a lot of places are currently experiencing that. The staff they did have were all good. They were friendly. They were just overworked and couldn't get to everywhere they needed to be. Also related to staffing, we had some concerns with cleanliness and noticed a smell in the memory care unit sometimes. I always thought the assisted living portion of the facility seemed really nice, and I wish that my mom could have experienced that. We were very happy with all the people we met at The Enclave, and when she received care, it was great. It was just often a long wait to get that care.","reviewerDisplayName":"anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Bridge Senior Living","slug":"bridge-senior-living-7885","averageReviewScoreDisplay":8.5,"communityCount":28,"reviewCount":1207}},"communityName":"The Enclave of Newell Creek","leadgenCompleted":false}

1363520

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7900 Center Street, Mentor, OH 44060

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Located just northeast of Cleveland on a campus with beautiful gardens and breathtaking oaks, The Enclave of Newell Creek is a senior living community designed for those looking for the simple life, along with discreet, round-the-clock professional support. In addition to independent and assisted living services, Enclave of Newell Creek offers Memory Care for individuals living with Alzheimer's or other forms of dementia.<br><br>Each day welcomes new opportunities for fitness, fun, creativity and connection. And because Enclave of Newell Creek takes care of the cooking, cleaning and home maintenance, residents have more time to pursue their passions and discover new ones.<br><br>Every day is a chance to make new memories. Residents can enjoy a conversation with neighbors over a chef-prepared breakfast. Meet up in the grand parlor for a piano sing-along. Or, if they're in the mood, they can even have an adventure with friends at Mentor Lagoons Nature Preserve and Marina.

Located just northeast of Cleveland on a campus with beautiful gardens and breathtaking oaks, The Enclave of Newell Creek is a senior living community designed for those looking for the simple life, along with discreet, round-the-clock professional support. In addition to independent and assisted living services, Enclave of Newell Creek offers Memory Care for individuals living with Alzheimer's or other forms of dementia.<br><br>Each day welcomes new opportunities for fitness, fun, creativity and connection. And because Enclave of Newell Creek takes care of the cooking, cleaning and home maintenance, residents have more time to pursue their passions and discover new ones.<br><br>Every day is a chance to make new memories. Residents can enjoy a conversation with neighbors over a chef-prepared breakfast. Meet up in the grand parlor for a piano sing-along. Or, if they're in the mood, they can even have an adventure with friends at Mentor Lagoons Nature Preserve and Marina.

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