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Symphony at Mentor

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8155 Mentor Hills Rd, Mentor, OH 44060

For pricing & availability:
(866) 374-4058
8.7
Review score
37 reviews
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8.7
Review score
37 reviews
5 star
57%
4 star
27%
3 star
5%
2 star
0%
1 star
11%
See all reviews
8.9
Review score
817 reviews
22 facilities
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Symphony at Mentor
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Symphony at Mentor
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Sheri B
-
Child of resident/client
5.0
Symphony at Mentor is perfect!
My Mom moved into Symphony at Mentor in late August ‘24. From the start, every single person working there has been kind, caring and compassionate. The facility is welcoming and the rooms are spacious. You can decorate as your loved one pleases, bringing keepsakes from home to help them fe

About the facility
Symphony at Mentor

Situated near Lake Erie and numerous city parks, Symphony at Mentor is a cozy, suburban senior living community located near Lake West Hospital, Tri Pointe Hospital and Hillcrest Hospital, as well as Great Lakes Mall and James A. Garfield Historical Site. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping and home maintenance so you can participate in social, cultural and exercise programs including bingo, chair yoga and painting club. Choose from a menu of seasonal, nutritious chef-prepared dishes in our beautiful dining room.

Enjoy discreet, supportive care, a maintenance-free lifestyle including scheduled transportation, and boutique amenities. Spend every day living fully and experiencing greater well-being.

Senior living options offered

Memory Care

Pricing
for Symphony at Mentor

Total monthly costs depend on room type, select services, and the level of care needed.

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Memory Care

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Symphony at Mentor
Symphony at Mentor

8155 Mentor Hills Rd, Mentor, OH 44060

Danbury Mentor
Danbury Mentor

9150 Lakeshore Blvd, Mentor, OH 44060

Vitalia Active Adult Community at Mentor community exterior
Vitalia Active Adult Community at Mentor

8180 Mentor Hills Dr, Mentor, OH 44060

Salida Woods by New Perspective
Salida Woods by New Perspective

7685 Lakeshore Blvd, Mentor, OH 44060

8.7
Review score
37 reviews
8.7
Review score
37 reviews
5 star
57%
4 star
27%
3 star
5%
2 star
0%
1 star
11%
9.9
Review score
18 reviews
9.9
Review score
18 reviews
5 star
89%
4 star
11%
3 star
0%
2 star
0%
1 star
0%
8.6
Review score
5 reviews
8.6
Review score
5 reviews
5 star
20%
4 star
80%
3 star
0%
2 star
0%
1 star
0%
8.6
Review score
20 reviews
8.6
Review score
20 reviews
5 star
55%
4 star
15%
3 star
10%
2 star
5%
1 star
15%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

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Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Symphony at Mentor

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Meals Provided
  • No Sugar
  • Guest Meals
  • Restaurant Style Dining
  • Low / No Sodium
  • Professional Chef
  • Room Service
  • Anytime Dining

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Garden View
  • Cable or Satellite TV
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation

Common areas

  • TV Lounge
  • Outside Patio
  • Outdoor Common Areas
  • Indoor Common Areas
  • Beauty Salon
  • Meeting Room

Recreational areas

  • Golf Course or Putting Green
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Intergenerational Programs
  • Activities On-site
  • Gardening Club
  • Stretching Classes
  • Cooking Club
  • Catholic Services
  • Protestant Services
  • Happy Hour
  • Holiday Parties
  • Live Dance or Theater Performances
  • Wii Bowling
  • Community Service Programs
  • Brain fitness / Dakim
  • Educational Speakers / Life Long Learning
  • Forever Fit
  • Reminiscence Programs
  • Christian Services
  • Montessori Programs
  • Live Musical Performances
  • Wine Tasting
  • Birthday Parties
  • Art Classes
  • Live Well Programs
  • Quilting or Sewing Club
  • BBQs or Picnics
  • Dances
  • Choir / Singing Club
  • Men's Club
  • Cooking Classes
  • Walking Club
  • Current Events Club
  • Light Therapy Programs
  • Community Service Organizations
  • Activities Off-site
  • Trivia Games
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Pet-focused Programs
  • Bible Study Group
  • Day Trips and Outings
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Other Religious Services

Reviews

for Symphony at Mentor

8.7Review score37 reviews
8.7
Review score
37 reviews
5 star
57%
4 star
27%
3 star
5%
2 star
0%
1 star
11%
Elegance Living, LLC
8.9
Review score816 reviews22 communities
Write a review
A Place for Mom has scored Symphony at Mentor with 8.7 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Symphony at Mentor has 37 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.5
Care Services
4.2
Staff
4.1
Meals & Dining
4.0
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Symphony at Mentor with 8.7 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Symphony at Mentor has 37 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Elegance Living, LLC
8.9
Review score816 reviews22 communities
Logo for Elegance Living, LLC
Filters
Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
Sheri B - Family/friend
Memory Care
November 6, 2024
5.0
Symphony at Mentor is perfect!
My Mom moved into Symphony at Mentor in late August ‘24. From the start, every single person working there has been kind, caring and compassionate. The facility is welcoming and the rooms are spacious. You can decorate as your loved one pleases, bringing keepsakes from home to help them feel more secure. The nurses are excellent and the aides are so patient and understanding with the needs of each resident. Family is encouraged to be a partner in the care of their loved one, and work with the staff to make the transition to the facility as worry-free and easy as possible for their loved one. A move to Memory Care is so difficult for both the resident and the family, but the support my Mom has received has been tremendous. Support for family members is also a priority at Symphony, and has been of great help for me. I feel very fortunate that we found Symphony, with the help of A Place For Mom. My Mom is safe and well cared for. That’s my number one priority.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Symphony at Mentor
November 11, 2024
Thank you Sheri for sharing such a heartfelt review! We’re deeply grateful that Symphony at Mentor has provided a comforting and supportive environment for your mom and your family. Knowing she feels secure and well-cared-for means so much to us. Thank you! Kind regards, Alison
Ed K - Family/friend
Memory Care
October 1, 2024
5.0
Exceptional, Very Attentive
A great community. Very friendly and genuinely concerned about everyone of their family (residence and staff). They keep the residence engaged.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Symphony at Mentor
October 10, 2024
Thank you Ed, for your kind words! We're so glad to hear you feel the care and genuine concern for both residents and staff at Symphony at Mentor. Keeping everyone engaged and connected is truly at the heart of what we do! Warm regards, Alison
ZQ - Family/friend
Memory Care
September 26, 2024
5.0
Amazing
I love this community, staff is amazing especially the front desk lady [name removed] and the Marketing Director [name removed],she is a treat, and so informational. Might 1 add the lead housekeeper. [name removed] makes sure my mothers room is spectacular everyday.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Symphony at Mentor
October 1, 2024
Thank you so much ZQ for your kind review! We’re thrilled to hear how much you love Symphony at Mentor and appreciate the special recognition of our staff. Your feedback truly means the world to us! Warm regards, Alison
Samantha M - Family/friend
Memory Care
September 26, 2024
5.0
Great Community
The community is so warm and inviting. The staff is the BEST! The whole team of directions are knowledgeable and so helpful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Symphony at Mentor
October 1, 2024
Thank you Samantha for your wonderful review! We're thrilled to hear that you found Symphony at Mentor warm and inviting, and that our staff made such a positive impact. Your kind words mean so much to us! Warm regards, Alison
Pamela K - Family/friend
Memory Care
September 26, 2024
3.0
Lack of commuication, laziness, cell phones, loss of clothes and items
They don't do what they say they do change pads when dirty/wet. (i.e. change bedding when she has shower get shower when schedule). Bring to a attention health issues Don't use medication provided for issues.( Infected toe sores on buttocks) Don't engage/work with them as a advertised. Don't relay information about residents to next shift. Lost jewelry (never found) bedding, glasses, teeth ( they don't notice things) Meal are always the same thing too fancy, no ordinary home cooked meals. Menu need changed. (i.e. meatloaf alfredo, turn/egg salad sandwiches)
Cleanliness
3
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Symphony at Mentor
October 1, 2024
Thank you, Pamela for sharing your experience and know that I've shared it with the leadership team. Our primary focus has always been and continues to be the well-being and satisfaction of our residents. If you are open to talking, we'd love to discuss further, please provide your phone or email ad dress, and we will have leadership connect with you personally.   Kind regards, Alison
Anonymous - Family/friend
Memory Care
June 26, 2024
5.0
Verified Review
Family atmosphere
Definitely a family atmosphere, staff really cares and they make the extra effort to make everyone feel comfortable and safe.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Symphony at Mentor
July 3, 2024
Thank you for your kind five-star review of Symphony at Mentor! We're delighted to hear that our caring staff and family atmosphere have made you feel comfortable and safe. Warm regards, Alison.
Karen S - Family/friend
Memory Care
June 5, 2024
5.0
New place for my mom
I can’t say enough great things about Symphony at Mentor. My mom was in a nursing home setting and got asked to leave. She needed a memory care unit that was more secure for her safety because she tended to wander and they feared she could get out of the building easily. I contacted A Place for Mom and got an interview at SAM 2days later. I had looked it up online and was impressed. When I went to tour the facility it appeared exactly how it did online. I knew it was the place for MY MOM. I toured a few other places and none compared. She’s been there for about 2 months now and has transitioned well. I have no complaints.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Symphony at Mentor
June 19, 2024
Thank you, Karen for sharing your positive experience with Symphony at Mentor! We're delighted your mom is safe and well-cared for. Your kind words mean a lot to us. We're here to support you both. Warm regards, Alison
Anonymous - Family/friend
Memory Care
December 20, 2023
1.0
Verified Review
Not recommended
My mom was a resident at Symphony at Mentor for nearly ten months. During that period, management changed twice. Nearly all of the staff changed. Communication was not good. I think mom was like many memory impaired seniors and either believed she had showered and refused when asked if she'd like to shower. The problem is, these folks figured that was okay and weeks and months passed between showers. Any time I complained, she would get a shower, but we were right back to long spells without them until I complained again. Housekeeping was unreliable. Once I noticed a stain on the bedsheet and two visits later it was still there. I changed the sheets and taped the date to a corner. Several weeks later, they hadn't been changed. I complained and it seemed to improve. The floors were never fully clean. The move in was difficult, with no pavement between the walk and the door. The thresholds of the doors to the courtyards are too high for a wheelchair to cross without a struggle. I imagine a person with a walker would need to be careful. The security procedure to enter and leave the unit discourage visiting. There is a doorbell that summons someone to come and punch the keypad to unlock the door. When you're lucky it happens quickly, but many times it can be a 4 or 5 minute wait before someone responds. There was next to no communication. The receptionists were the best sources of info and they were more proactive than management. The meals were average quality. The menus looked interesting. There were more pink and yellow beverages than I would expect. I would recommend people away from this facility. The price was the lowest I found, but I found that to be a false value.
Cleanliness
3
Friendliness
4
Care Services
1
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
3
Response from Symphony at Mentor
December 30, 2023
Hello, thank you for sharing your experience. I have shared your review with leadership and would like to learn more. Please share your email address or phone number and leadership will contact you immediately. Thank you, Alison
Anonymous
Memory Care
December 11, 2023
5.0
Very caring staff
The staff here are great. They always have a smile on their faces and are very caring. The facility is very clean. They have lots of different activities going on and the food looks tasty with plenty of options.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Symphony at Mentor
December 19, 2023
Thank you for your positive review of Symphony at Mentor. We deeply appreciate your kind words regarding our team and we will ensure that your compliments go directly to them. If you have any suggestions or further comments, feel free to share! Kind regards, Kathleen
John C - Family/friend
Memory Care
November 17, 2023
5.0
Simply the Best!
Symphony at Mentor has been an amazing experience for our Mom who has been diagnosed with dementia. We were skeptical at first, but she has literally flourished since moving in. She feels as though all of the workers are friends and family and has received top notch care. Any questions we have are always answered promptly and courteously. We cannot recommend it enough!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Symphony at Mentor
December 7, 2023
We deeply appreciate your recommendation of Symphony at Mentor. It is heartening to learn about your mom's positive experience and the exceptional care she receives. If you ever have further questions or suggestions, please feel free to reach out. Your trust in us for your loved one's care means a great deal to us. Wishing your family all the best. Kind regards, Kathleen
Robert A - Family/friend
Memory Care
November 16, 2023
5.0
Symphony overall
My mom has been in Symphony for over 2 years. Although there has been a turnover in personnel, the good care remains constant. I visit at different times during the week, and mom is always safe, clean and cared for. She tells me how wonderful the staff is to her. She has several friends in the community and seems to be contented. Symphony has given me peace of mind, knowing that I don’t have to worry as much about my mother.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Symphony at Mentor
December 7, 2023
We deeply appreciate your recommendation of Symphony at Mentor. It is heartening to learn about your mom's positive experience and the exceptional care she receives. If you ever have further questions or suggestions, please feel free to reach out. Your trust in us for your loved one's care means a g reat deal to us. Wishing your family all the best. Kind regards, Kathleen
William h Diven - Family/friend
Memory Care
November 16, 2023
5.0
Wonderful
Wonderful experience with everything. Love this place always have always will. Thank you for taking care of my loved one. Have a great rest of your day
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Symphony at Mentor
December 7, 2023
Thank you, for entrusting Symphony at Mentor with your mother's care. We appreciate your positive feedback and are delighted to hear about your mom's contentment. Our team is committed to providing excellent care, and we're grateful for your trust. If you ever have specific concerns or sugges tions, please feel free to share. Wishing you and your mother continued peace of mind and all the best. Warm regards, Kathleen
William - Family/friend
Memory Care
November 10, 2023
1.0
Verified Review
Review for Symphony at Mentor
We thought it had a good reputation and we trusted the individuals we went on tour with, two of which are no longer there.Terrible place didn't take care of our sister. There was a lack of communication and not enough staff.
Cleanliness
4
Friendliness
4
Staff
1
Meals & Dining
1
Value for Cost
1
Response from Symphony at Mentor
November 17, 2023
Hello William, thank you for sharing your review. I have shared your review with leadership and would like to learn more about your experience. Please share your email address or phone number and leadership will contact you personally. Thank you, Alison
Jodi C - Family/friend
Memory Care
October 26, 2023
4.0
Symphony of Mentor
We picked Symphony because of its size and everyone we met here is so nice and caring. The rooms are clean and bright. The only issues we have is that there have been some changes here so there has been a shortage of staff, but they are doing a good job of fixing that. My Mom loves the food and the people who take care of her. I just wish there were more activities.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
3
Response from Symphony at Mentor
November 8, 2023
Thank you so much Jodi, for taking the time to share your review of Symphony at Mentor. We're so glad your mom is enjoying the food and staff, and appreciate your feedback about the activities. Kind regards, Alison
Lynn - Family/friend
Memory Care
October 24, 2023
4.0
Symphony
The staff is great! They couldn’t be nicer. My mom says the food is very good and she absolutely loves the therapist, [names removed] the caregiver and [name removed]the activities director to name just a few. [name removed]at the front desk is awesome and very helpful. We understand that there are staffing issues in most places that take care of the elderly and that activities were greatly affected by Covid. We are patiently waiting for an increase in the varieties of activities. Overall we are pleased and chose this particular place because it was smaller and more homelike.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
3
Anonymous - Family/friend
Memory Care
June 29, 2023
1.0
would not recommend
Place should be shut down! Took mom out of there in less than 3 weeks!!!! Absolutely did not meet expectation's. ! Not enough staff so they lock patients out of their rooms so they can locate them easier
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Symphony at Mentor
June 30, 2023
Hello, thank you for sharing your review. Our company has a clear and focused mission of caring for our residents and our employees. I have shared your review with leadership and would like to learn more. Please share your email address or phone number and leadership will contact you directly. Thank you, Alison
Laura - Family/friend
Memory Care
June 6, 2023
1.0
Corporate changes terrible
My mother moved to symphony in [date removed]. Yes, there were staff issues but those were worked out. Even during the issues you could tell that mgmt was doing the best they could. In [date removed] 'corporate' fired most of the management staff. Most of which still haven't been replaced. Many other employees have also left-only two of the staff i know are staying. It is musical chairs with agency help. More often than not, residents are parked in the dining area sleeping in their wheelchairs. Now about cost changes. Our rate started out at $[removed] per month. Went to $[removed]. Ok. Has been $[removed] to $[removed] until this month. Received bill for over $[removed]. No advance notice, no communication-nothing. Tried talking to corporate-so far useless but will keep working on it. I understand mom needs more care-two people to help from sitting to standing and for bathing but other than that it is all a money grab. If it's up to you, go to a good nursing home for full care-symphony is not a good long-term option.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Activities
2
Value for Cost
1
Response from Symphony at Mentor
June 8, 2023
Hello Laura, thank you for sharing your review. Our company has a clear and focused mission of caring for our residents and our employees. I have shared your review with leadership and would like to learn more. Please share your email address or phone number and leadership will contact you directly. Thank you, Alison
anonymous - Family/friend
Memory Care
January 11, 2023
4.0
Verified Review
A nice community with friendly and professional
It has been an excellent experience so far and the community is kept very clean. The staff members are very professional and whenever we have questions or concerns they are very accommodating. We do like that we can pretty much come and go and do not have issues visiting or have to set up any appointments. We do see quite a few activities frequently going o which is nice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Symphony at Mentor
February 1, 2023
Thank you so much for taking time to share your experience of Symphony at Mentor. We value your opinion deeply and will share your positive review and accolades of the team members with our leadership team to ensure they are recognized and celebrated. Your feedback is greatly appreciated. Warm regards, Alison
J M - Family/friend
Memory Care
September 12, 2022
4.0
Verified Review
They Do Specialize in Memory Care
This is a nice community. The staff are friendly and helpful. The cost is a little pricey. There are a lot of items you have to provide such as medications, bed linens, and more and this can drive up the overall cost. This is a well maintained and clean community. The staff communication was okay with the family, and it could have been better by being more proactive and more often towards the family about our loved one. There are three meals a day served to the residents, and the residents did have some choices available to choose from.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
3
Response from Symphony at Mentor
October 20, 2022
Thank you so much J.M., for taking time to share your review of Symphony at Mentor. We value your opinion deeply and will share your review with the team members and leadership team. Your feedback is greatly appreciated! Warm regards, Alison
Anonymous - Toured community
Memory Care
April 1, 2022
4.0
Verified Review
My Tour
The tour was good but they only had the one room available that my loved one would have to share with someone else at the time and that wasn't an option.
Response from Symphony at Mentor
May 10, 2022
Thank you so much for taking time to share your experience of Symphony at Mentor. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us! - Warm regards, Alison
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Frequently Asked Questions
about Symphony at Mentor

Symphony at Mentor offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Symphony at Mentor 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (440) 207-9714 to reach a resident at Symphony at Mentor.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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