The Branches of Marlboro

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The Branches of Marlboro

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The staff is amazing. They accepted her quickly. She was hospitalized for a long time priori. It was also very nice and they people were great.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall. Would highly recommend!","reviewContent":"I give the Branches all very high marks! 5 all around. I happily refer people there. Excellent care team, which kept my Mom out of the nursing home as long as possible.","reviewerDisplayName":"Susan","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Happy Overall","reviewContent":"We appreciated very much the helpfulness of staff at all levels, and appreciated the quality of care. I marked quality down to 4 because of shortage of staff, but this is a common problem of all places. We were Very happy with our loved one's experience there at The Branches of Marlborough. I highly recommend it.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" Kind and Communicative ","reviewContent":"The staff at Branches have been amazing. They are friendly, caring, and have been essential in communicating. They are compassionate and caring.","reviewerDisplayName":"Marc L","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Definitely Recommend","reviewContent":"The cleanliness of the facility was big in our decision.\nThe outdoor grounds were and always are beautifully landscaped and take care of. \nThe layout of the rooms are better than others I have seen. \nThey allowed my stepmother with Alzheimer's live with my father in assisted living for 6 months to ease the trauma of moving. \nThey worked with us where other homes wouldn't. I would definitely recommend.","reviewerDisplayName":"Stephen B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"overall nice, staff is rushed and harried but friendly","reviewContent":"The facility is clean and well maintained and the food is quite good. There's a good range of services for a small facility. The staff (both direct care staff and upper level staff) always seem a little harried, although mostly friendly enough. My complaints are first world problems, like laundry getting stuffed in random drawers instead of in the drawers I've carefully labeled. The biggest issue is that mom needs an \"escort\" (someone to push her wheelchair) so she has to wait for someone to come get her to bring her to activities, meals, etc. (This increases her required level of care so we do pay for this.) Which means she can't share meals with friends or social events easily...often when she arrives everyone is wrapping up. She has mostly given up on trying to make it to the various social programming they offer because she has to call someone to come get her and then wait.","reviewerDisplayName":"Dee","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Caring Staff, would highly recommend","reviewContent":"The Activities Director is amazing, she clearly cares about the residents and ALWAYs has interesting activities","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A good choice","reviewContent":"The faculty and staff are amazing. They are very good at communicating with me so I am aware of things going on at my dad's facility.\nI would absolutely recommend The Branches of Marlboro to anyone who is looking for care for a loved one. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Branches of Marlboro ","reviewContent":"I would absolutely recommend Branches. It's been one of the best decisions our family made for our mom. They've been accommodating in helping my mom go from the main assisted living quarters to the memory care unit. ","reviewerDisplayName":"TF ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for The Branches of Marlboro","reviewContent":"Branches its great community. Very welcoming and care staff. Residents are friendly and approachable. My father's favorite activity is Happy hour in the lounge. Great opportunity to chat with other residents. His other favorite activity is dinning. My father is very picky with food and not shy if it doesn't meet his expectations. He loves the food. 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421 Bolton Street, Marlboro, MA 01752

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