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15 Stevens Street, Andover, MA 01810
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Anonymous
-
Spouse or partner of resident/client
5.0
Atria Marland Place review
They had a lot of activities for their community people! I would however there a few things I would like to point out! More training on Dementia patients on the 4th Floor staff, also the language barrier as the Spanish staff are hard to understand and not to say they all are that way!
Overall they were wonderful to my husband it was just a horrific experience overall as his wife! [name removed] was fantastic so was [name removed]and [name removed], [name removed] can't remember the rest of the staff not to say they didn't do their job!
About the facility Atria Marland Place
For more than 18 years, Atria Marland Place in Andover, Massachusetts has been the senior living provider of choice for Andover's wisest older adults. Building on this foundation of trust, we’ve recently completed a thoughtful and thorough renovation to expand and enhance our community, with the addition of Atria Marland Falls — an independent living residence located in the fully restored east wing of the community.
Under the name of Atria, with more than 200 senior communities across 26 states and seven Canadian provinces, we represent a trusted industry leader. Located in a renovated and historic mill on the banks of the picturesque Shawsheen River, Atria Marland Place is comfortably situated on the north end of Andover's town center. Our vibrant community is in proximity to many of the area's best shopping, dining, and entertainment destinations.
Community Amenities and Services
Guided by a tenured management team with extensive experience and a proven reputation in senior living, Atria Marland Place is committed to providing residents with exceptional accommodations and a superior level of service. Residents enjoy a host of exciting new living spaces and upgraded amenities, including a new fitness center tailored to seniors, a full-service salon and spa, new lounge with bar and...
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Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Atria Marland Place
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Atria Marland Place
15 Stevens Street, Andover, MA 01810
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9.5
Review score
94 reviews
9.5
Review score
94 reviews
5 star
65%
4 star
23%
3 star
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2 star
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1 star
6%
9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
70%
4 star
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3 star
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1 star
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9.2
Review score
15 reviews
9.2
Review score
15 reviews
5 star
73%
4 star
13%
3 star
7%
2 star
7%
1 star
0%
9.2
Review score
28 reviews
9.2
Review score
28 reviews
5 star
56%
4 star
29%
3 star
7%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Assisted Living
Amenities at Atria Marland Place
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Gluten-free
- Guest Meals
- Room Service
- Restaurant Style Dining
- Organic
- Low / No Sodium
- Anytime Dining
- Special Dining Programs
- No Sugar
- International Cuisine
- Vegetarian
- Meals Provided
Room Amenities
- Air Conditioned
- Wheelchair Accessible Showers
- Handicap Accessible
- Kitchenette
- Respite or Short Term Stays Offered
- Wi-Fi/high-speed internet
- Ground Floor Units
- Full kitchen
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
- Bar or Pub
Transportation & parking
- Property Convenient to Public Transit
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Beauty Salon
- Main Street Shops
- Indoor Common Areas
- Computer or Media Center
- Barber Shop
- Meeting Room
- Outside Patio
- Outdoor Common Areas
- Private Bath
- TV Lounge
- Central Fireplace
- Library
Recreational areas
- Movie or Theater Room
- Piano or Organ
- Billiards Lounge
- Game Room
- Raised Garden Beds
- Fitness Center
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- Hungarian
- English
- Spanish
- American Sign Language
- Portuguese
- French
Activities
- Book Club
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Pet-focused Programs
- Devotional Activities Offsite
- Community Service Programs
- Educational Speakers / Life Long Learning
- Trivia Games
- Brain fitness / Dakim
- Day Trips and Outings
- Live Well Programs
- Art Classes
- BBQs or Picnics
- Tai Chi
- Live Musical Performances
- Wine Tasting
- Birthday Parties
- Cooking Classes
- Stretching Classes
- Gardening Club
- Intergenerational Programs
- Activities On-site
- Men's Club
- Holiday Parties
- Live Dance or Theater Performances
- Activities Off-site
- Karaoke
- Happy Hour
Reviews
for Atria Marland Place
Write a review
A Place for Mom has scored Atria Marland Place with 9.5 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Atria Marland Place has 94 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.7
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Atria Marland Place with 9.5 out of 10 using our proprietary review score based on 29 reviews in the last 2 years. Over all time, Atria Marland Place has 94 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 94 reviews
Christine B - Family/friend
Independent Living
December 5, 2024
Would not recommend this facility
My husband had a very bad experience with Atria. He went there for a month respite day and he was dropped four times. The first time he was resulting him to go to the hospital to make sure he didn’t have a brain bleed because the aid said that he banged his head on the door jam. Which was not the case when he fell, the aid hit him in the head with the wheelchair as she was moving it out of the way. The reason why he fell because she didn’t have the wheelchair locked when he needed to sit. my husband had a stroke and has left side weakness, no use of left arm, and he cannot stand for long periods of time and he cannot walk. He was having a Gastro issue during his months day at Atria. We were told that they could not change him in the bed that they had to change him in the bathroom standing at the rail. He was dropped another time when they were trying to get him out of bed instead of them, listening, and showing him how to do it they just took it upon themselves to try to pick him up.
Anonymous - Family/friend
Memory Care
December 5, 2024
Assessment was inaccurate
My mom was accepted with open arms by the nurse who came to our house to assess, But it turns out she was a serious fall risk. They just call the EMT's every time someone is in the floor. My mom got sent to the ER four times in the span of a few months. Three of the trips were pretty obviously unnecessary. By the late spring we were told we would have to pay for around the clock supervision, or be there ourselves, whatever combination we could arrange for A completely untenable situation for us financially, And by that point she had acquired a "record", so to speak, so that it was very challenging to place her anywhere else.
The upshot is that I feel strongly I was not warned about what might happen when she was admitted. In fact, she got sent out the very first night she was there! My wife and I asked if we needed to reconsider and we were assured that things would settle down. And then in a couple of months came the demand for 24 hour aid. Now, I know of at least one facility (where my father eventually went) that has nursing on staff 24 hours and can assess on the spot, thereby avoiding unnecessary trips to the ER. Atria was a disaster on that score. I believe the saying is, "On the floor out the door". They seemed happy to fill the bed, and did not really go out of their way to explain what might be the consequence .
I would also like to add the activity director was wonderful and there were some very lovely staff who clearly care for the residents.
Anonymous - Family/friend
Memory Care
October 24, 2024
Atria Marland Place review
They had a lot of activities for their community people! I would however there a few things I would like to point out! More training on Dementia patients on the 4th Floor staff, also the language barrier as the Spanish staff are hard to understand and not to say they all are that way!
Overall they were wonderful to my husband it was just a horrific experience overall as his wife! [name removed] was fantastic so was [name removed]and [name removed], [name removed] can't remember the rest of the staff not to say they didn't do their job!
Anonymous - Family/friend
Memory Care
October 15, 2024
Friendly staff and active community.
Honestly, 5 for all. I live an hour away and am willing to make the drive because they are affordable and amazing. The energy level is positive and they are kind and patient. It also smells clean and looks more like a club than a memory care unit. They met my mom where she was and let her get used to her new surroundings in her own time. She's now very happy.
Anonymous - Family/friend
Memory Care
September 4, 2024
'nice experience with a friendly staff
The attendants are caring and friendly. Being on a memory care unit there doesn't seem to be a lot of friend making. But I'm only there a couple of times a week. Maybe he's more engaged when I'm not around
Anonymous - Resident/client
Assisted Living
September 3, 2024
I love movies, music, I like the people here.
Anonymous - Resident/client
Assisted Living
August 30, 2024
I like the staff and activities
Anonymous - Resident/client
Assisted Living
August 30, 2024
I like the people, activities, food (some)
Lynn - Family/friend
Memory Care
August 26, 2024
Our families experience
It has been a wonderful experience, mom is living her best life ever as well as myself. We have United as a family at the Atria and I can only say that it's been a marvelous experience. I love that everyone is so welcoming always a friendly smile always eager to help. They have beautiful gatherings, such as today for example they had a beautiful theme of Hawaii. The Atria is always clean my mother is up on the fourth floor, however I am always welcome to go downstairs to use all the different rooms such as the movie room the dining area and they have a beautiful area called The Bistro as long as mom is as being chaperoned from a family member she is always welcome downstairs and throughout the outdoor Gardens. We are very pleased and blessed for this opportunity
Anonymous - Family/friend
Assisted Living
August 2, 2024
Review for Atria Marland Place
No place is perfect the aides could have more direction on being patient and more respectful with the residents Most of the other staff was great receptionist and the person in charge of recreation. The head person in charge of the care spent too much time in her office instead of making sure the residents needs were being met The place was clean it was more affordable than most.
Rose R - Resident/client
Assisted Living
July 17, 2024
I love Marland Place
I love living here, Three wonderful Meals a day. Everyday Activities And exercise. So
much to do.
Anonymous - Resident/client
Assisted Living
July 17, 2024
I love being here. Love the people in charge and the residents. Like everyone. Very kind people. I love the activities.
Anonymous - Resident/client
Assisted Living
July 17, 2024
I like how clean it is. I like the staff and my apartment.
Anonymous - Resident/client
Assisted Living
July 17, 2024
I like the service here. I like the way we have activities. They always take care of us. Like excessively.
Anonymous - Resident/client
Assisted Living
July 17, 2024
I like it it's comfortable. I like the people. I like the people who run this place.
Anonymous - Resident/client
Assisted Living
July 17, 2024
The people are friendly and the way of life. It's like being in my own home. It's a great place to live.
MW - Family/friend
Assisted Living
June 7, 2024
Beautiful, kind, attentive
My partner came to live at The Atria at Marland Place because his needs for assistance were greater than is could provide & keep working. Though the transition has been tough for him, the staff have continued to check in on him, help him make adjustments, and insure that he is at each meal, participates in activities, etc. Each time in a kind, caring manner, without talking down to him.
Residents have been welcoming, caring for each other, and accepting of his and other's limitations. This is all so critical for my guy, who is a very proud man & used to be in charge of a large hospital.
Lisa - Family/friend
Memory Care
May 10, 2024
Recommended
My loved one is a current resident at Atria Marland Place and overall the whole experience has been very good so far. My only suggestion for improvement would be to improve the handover from sales to the floor supervisor. I would recommend Atria Marland Place to others.
Jim H - Family/friend
Assisted Living
April 5, 2024
Atria provides great activites
Atria provides a wide variety of fun and stimulating activities so I see smiling residents!
Anonymous - Family/friend
Memory Care
April 2, 2024
Our Experience
Our only experience was with the memory care floor. So, I can't be certain about the rest of the place. They definitely need people better trained in dealing with Alzheimer's residents. They don't seem to be able to deal effectively when a resident exhibits anger and frustration. They just ship them to the hospital. I do think that this is fairly common within most elderly health care facilities. The food could stand some improvement given the cost to stay there. I will say that the direct care staff are very kind and attentive to the residents, even the more difficult ones.
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Frequently Asked Questions about Atria Marland Place
Atria Marland Place offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Atria Marland Place 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (978) 475-4225 to reach a resident at Atria Marland Place.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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