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3690 Mapleshade Ln, Plano, TX 75075
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26 reviews
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Judy
-
Spouse or partner of resident/client
5.0
Happy at the Auberge
My husband has been at the Auberge of Plano for [dates removed] and I have been extremely pleased with his care. The care givers are well trained in dealing with Alzheimer's patients and they are loving, kind & patient.
The staff is excellent! Great programs are provided for the residents as well as a host of dogs, cats and birds for the residents to love on. I highly recommend the Auberge!
About the facility The Auberge at Plano
The Auberge at Plano is a neighborhood specially designed to serve the needs of individuals living with Alzheimer's disease, dementia and other forms of memory loss. Every day we make it a goal to go above and beyond to enrich the lives of our residents. The staff is committed to delivering a quality of care that meets the resident's physical, social, spiritual and emotional needs.
Our comprehensive services include:
•Medication assistance and management
•Regular assessment and service planning
•Bathing, dressing, grooming, and other self-image enhancements
•Mobility, Escorts and reminders
•Dining and social or activities assistance
•Care coordination and other health care management assistance
•Montessori-Inspired Life Enrichment Programming
•Apartments to accommodate your budget and preference
Our talented team of dedicated and caring staff are there when you need them. It’s Inspired Living… Reinvented!
Our comprehensive services include:
•Medication assistance and management
•Regular assessment and service planning
•Bathing, dressing, grooming, and other self-image enhancements
•Mobility, Escorts and reminders
•Dining and social or activities assistance
•Care coordination and other health care management assistance
•Montessori-Inspired Life Enrichment Programming
•Apartments to accommodate your budget and preference
Our talented team of dedicated and caring staff are there when you need them. It’s Inspired Living… Reinvented!
Senior living options offered
Memory Care
Pricing for The Auberge at Plano
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Auberge at Plano
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Compare
The Auberge at Plano
3690 Mapleshade Ln, Plano, TX 75075
The Waterford at Plano
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3670 Mapleshade Lane, Plano, TX 75075
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Review score not available
9.7
Review score
161 reviews
9.7
Review score
161 reviews
5 star
58%
4 star
26%
3 star
8%
2 star
4%
1 star
4%
9.5
Review score
95 reviews
9.5
Review score
95 reviews
5 star
78%
4 star
11%
3 star
4%
2 star
4%
1 star
3%
9.4
Review score
86 reviews
9.4
Review score
86 reviews
5 star
41%
4 star
34%
3 star
17%
2 star
3%
1 star
5%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Amenities at The Auberge at Plano
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Diabetic Care
- High Acuity Care
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Vegan
- Gluten-free
- Restaurant Style Dining
- Guest Meals
- Organic
- Low / No Sodium
- Special Dining Programs
- No Sugar
- Meals Provided
- Pureed Meals
- Professional Chef
- Vegetarian
Room Amenities
- Bath Tubs
- Wheelchair Accessible Showers
- Ground Floor Units
- Handicap Accessible
- Wi-Fi/high-speed internet
- Air Conditioned
- Respite or Short Term Stays Offered
- Garden View
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Transportation at Cost
Pets
- Cats Allowed
- Dogs Allowed
- Pet Care Available
Common areas
- TV Lounge
- Main Street Shops
- Beauty Salon
- Indoor Common Areas
- Barber Shop
- Meeting Room
- Private Bath
- Central Fireplace
- Outdoor Common Areas
- Outside Patio
- Library
Recreational areas
- Movie or Theater Room
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
- Billiards Lounge
- Game Room
- Fitness Center
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- Spanish
- English
- Filipino
Activities
- Reminiscence Programs
- Forever Fit
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Community Service Programs
- Wii Bowling
- BBQs or Picnics
- Live Well Programs
- Art Classes
- Wine Tasting
- Birthday Parties
- Live Musical Performances
- Montessori Programs
- Tai Chi
- Stretching Classes
- Gardening Club
- Activities On-site
- Intergenerational Programs
- Live Dance or Theater Performances
- Holiday Parties
- Happy Hour
- Catholic Services
- Protestant Services
- Cooking Club
- Jewish Services
- Visiting Rabbi
- Pet-focused Programs
- Yoga / Chair Yoga
- Sensory-based Programs
- Devotional Activities On-Site
- Book Club
- Trivia Games
- Devotional Activities Offsite
- Visiting Chaplain or Priest
- Day Trips and Outings
- Bible Study Group
- Cooking Classes
- Men's Club
- Choir / Singing Club
- Dances
- Community Service Organizations
- Activities Off-site
- Light Therapy Programs
- Current Events Club
- Walking Club
- Karaoke
Reviews
for The Auberge at Plano
26 reviews
Write a review5 star
45%
4 star
35%
3 star
8%
2 star
4%
1 star
8%
A Place for Mom has scored The Auberge at Plano with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Auberge at Plano has 26 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
4.0
Staff
5.0
Meals & Dining
5.0
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored The Auberge at Plano with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Auberge at Plano has 26 reviews with an average "overall experience" of 4 out of 5.
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1-20 of 26 reviews
Judy - Family/friend
Memory Care
May 22, 2022
Happy at the Auberge
My husband has been at the Auberge of Plano for [dates removed] and I have been extremely pleased with his care. The care givers are well trained in dealing with Alzheimer's patients and they are loving, kind & patient.
The staff is excellent! Great programs are provided for the residents as well as a host of dogs, cats and birds for the residents to love on. I highly recommend the Auberge!
anonymous - Toured community
Assisted Living
December 17, 2021
Tour of The Auberge
We had a great tour experience with The Auberge. It is a very nice facility, it was just not the right fit for our loved one. It was a little too big and she needed something smaller and more comfortable.
MH - Family/friend
Memory Care
August 31, 2021
Would Recommend It
I think that everybody has been very kind and helpful. It's a difficult situation for anybody going through this, but they do what they can to accommodate our needs.
anonymous - Family/friend
Assisted Living
March 10, 2021
Covid impacted our experience
Part of the overall experience is due to covid -
It was difficult to speak with the nurses over the phone because they did not speak very fluent English. It is a one story building, our loved one had a private room, but we were confused on why we could not go on the outside and speak through the window to our loved one. Due to covid we do not know that our loved one received the best care they provided, because we were never able to go in and check to see the kind of care.
Joan L - Family/friend
Assisted Living
January 22, 2021
Auberge Plano a Solution for My Mom's Second placement
My mother's dementia advanced to the point where we couldn't keep her at home, she didn't recognize her house and wanted to constantly leave. First placed at Arden court in one wing, then moved to another remodeled wing, I was told to hire a sitter for her aggression and agitation; the behavior escalated until the nurse sent her to a psychiatric hospital in Plano - Wellbridge. After 2 weeks, her medications were balanced, she had a diagnosis of severe depression with psychosis and I transferred her to The Auberge Plano. This facility is beautiful, her apartment was newer and more spacious and the residents had many activities and were free to roam - and we paid less than for a much older, smaller facility. Even with the lockdown, my mother is happier and her caregivers like her as a person. The communication is much better, prices are lower, better trained staff and better staff-to-resident ratios. I highly recommend this property.
Elizabeth H. - Family/friend
Memory Care
August 26, 2020
Not a good place for elders
Rude and uncompassionate staff. This community has gone downhill over the last year. A true shame for the residents and families who are there. It used to be Silverado and a lovely community. Now, it is no place I would recommend for anyone living with Alzheimer's. My advice is to look elsewhere for good care for a loved one.
Anonymous - Toured community
Memory Care
March 15, 2017
My Visit To The Community
This community will be very good once they complete the upgrades the are working on. They do have a lot of work to do, however from what I saw this community will be top notch. This is a larger community and we were looking for a smaller one.
Response from The Auberge at Plano
March 20, 2017
This community will be very good once they complete the upgrades the are working on. They do have a lot of work to do, however from what I saw this community will be top notch. This is a larger community and we were looking for a smaller one.
Anonymous - Toured community
Memory Care
December 20, 2016
Nice Place!
The Silverado Plano was an old style home. It had the long hallways, and carpeting throughout which I did not like because it attracts bacteria and stains. Other than that the place was well maintained, just not what we were looking for.
Response from The Auberge at Plano
March 20, 2017
Thank you for taking the time to tour our community. We appreciate and welcome feedback so that we can continue to improve upon the world-class environment for which we are known.
Anonymous - Toured community
Memory Care
November 2, 2016
The atmosphere was cold and uninviting. The staff did not appear to be well trained on how to approach residents with dementia. The staff was loud when attempting to re-direct behavior rather than calm and soothing. I saw residents that were not engaged in activities nor engaging with each other. I am a veteran teacher and when I see an environment like this, it is a reflection of poor leadership and lack of direction or purpose.
Response from The Auberge at Plano
November 10, 2016
Thank you for your feedback. I am sorry to hear you felt our community was cold and uninviting. We try to make our community a homey environment for our residents and provide continuous training to our staff so they have the understanding of working with our resident's behaviors. We would love for you to come back and visit at another time and hope you might witness our loving and caring staff. -Tami Cumings, Chief Operating Officer
Anonymous - Toured community
Memory Care
September 20, 2016
I Liked The Meal Plans!!
I thought this community offered a lot of great things that i was looking for my mother. The meals looked good and healthy. They had a great outside space for my mother to be able to be at. Everything was very nice and organized. The tour guide was friendly, he showed me all of the rooms and gave me all of the necessary information that i needed. I would recommend a tour of the community to friends and family.
Response from The Auberge at Plano
September 27, 2016
Thank you for your feedback. If there's anything further we can assist you with, please do not hesitate to call us or stop by. - Tami Cumings, Chief Operating Officer
Anonymous - Family/friend
Memory Care
September 15, 2016
Wonderful Place to live.
This is a great community and highly recommended. The food is excellent the meals are very pleasing. The environment is very clean and well kept. They have wonderful activities for everyone to enjoy. This is a great place to call home.
Response from The Auberge at Plano
September 27, 2016
Thank you for your positive feedback! Our teams work hard every day to create a pleasant and engaging home for our residents. Please continue to give us any feedback on how we can improve. - Tami Cumings, Chief Operating Officer
Anonymous - Family/friend
Memory Care
January 19, 2016
The property is in great shape. It is always clean. They do a really good job there but could improve. The people are absolutely wonderful. They are loving, caring and kind. They could improve on the activities, they seem a little disorganized.
Response from The Auberge at Plano
April 14, 2016
Thank you for your kind words! At Silverado, we are one big family and treat our residents with love, dignity and respect. We appreciate the feedback and are always looking for ways to improve. Our daily engagement plans incorporate many age-appropriate activities and resident outings that help create a sense of normalcy and purpose.
Carole Greer - Family/friend
Memory Care
October 28, 2015
Silverado is Wonderful in every aspect!!!
I am thrilled that I moved Charles from Fountain View to Silverado. There is no comparison on the care. He is very happy and getting great care and I feel much better about the care he receives when I am not there. I would recommend it to anyone that is in search of a loving/caring Memory Care facility for their loved one!
Response from The Auberge at Plano
November 5, 2015
Carole, thank you for sharing your comments! At Silverado, we are committed to providing an environment where residents can thrive and be happy. We look forward to continue being a trusted resource for you and Charles.
Anonymous - Toured community
Memory Care
October 2, 2015
Nice facility, nice staff, residents seemed happy, inviting feel, rooms are a good size. Great ratio of resident/staff. Safe environment. Only two concerns are the high price and distance from my house.
Response from The Auberge at Plano
March 20, 2017
Hello, thanks for sharing your comment. As you noticed, creating a safe environment where residents can thrive is our top priority. At Silverado, our around-the-clock nursing team, masters prepared social workers and experienced leadership team provide an exceptional, industry-leading care that is truly valued by family members.
Mindy - Family/friend
Memory Care
September 30, 2015
Amazing Facility
I love this place. We have been a part of this community for over 5 years, and I don't know what I would do without the caregivers and staff. They have taken wonderful care of my mom, and me, for that matter. My family feels like this is truly "Mimi's home" and we are able to treat it that way. I personally worked in long term care for many years, and I do not think any other place compares when it comes to the care and attention to the residents, and to their loved ones left to cope. I am tremendously grateful to have Silverado as part of my family.
Response from The Auberge at Plano
October 6, 2015
Mindy, thank you for sharing your Silverado story. We are happy to hear that you feel like this is "Mimi's home"! Feedback like this truly motivates us to continue to change the way the world cares for those with memory impairments, and to enrich the lives of Silverado residents and family members.
Anonymous - Family/friend
Memory Care
September 11, 2015
"hidding residents that dont fit"
Silverado is based on good values, unfortunately in Plano those values do not exist. On 9/10/15 I had a terrible experience. Residents who need more care were locked in one dinning room us the other more out going got to enjoy food, music and entertainment. This made me feel like my love one was treated us second class or good for nothing resident. As I saw the office manager close the doors and order the caregivers to make sure no one went to the V.I.P SECTION. This is not the first incident.
Response from The Auberge at Plano
September 28, 2015
Thank you for taking the time to review our community. We take all feedback seriously. At Silverado, creating a safe, lively environment where residents can thrive is our top priority. As you mentioned, on September 10th we invited guests to our community to an evening dinner with live entertainment and a guided tour. As not to disturb residents, we closed our glass doors to keep the noise level down. We regret that your visit did not match up to the standards experienced daily by our residents and their families.
Anonymous - Family/friend
Memory Care
July 17, 2015
It seems like my loved one loses her stuff at night, but she wanders around a lot at night, so it's kind of hard to keep up with her stuff.
Response from The Auberge at Plano
August 6, 2015
Thank you for taking the time to leave your comments. We appreciate your feedback and will share your comments with our team.
Anonymous - Toured community
Memory Care
May 22, 2015
1. A new facility with unique 3 community structure that allows access to the entire facility for all residents.
2. Friendly staff and lunch looked restaurant quality.
Anonymous - Toured community
Memory Care
May 18, 2015
1. Fun atmosphere.
2. Impressed with their affiliations with university-based research departments.
3. Focus on individualized care using research.
Response from The Auberge at Plano
May 26, 2015
Thank you for sharing your comments! As you noted, we collaborate with major universities and research organizations to develop and perfect new treatments and care techniques that will improve the quality of life for those we serve and hopefully provide clues to eventual preventive techniques. Understanding memory loss is the first step in wiping it out, so we use our unique position to contribute to the fight against it.
Carol Crawford - Family/friend
Memory Care
January 28, 2015
U.S. Memory Care was a good choice
After touring many memory care facilities in the Plano area my daughter and I agreed that U. S. Memory Care had the most to offer. The concept of the three separate neighborhoods assures that your loved one gets the level of attention and care that they require.
My husband has been in the facility for four months and is receiving very attentive and loving care. I appreciate all of the family meetings and information on available services for the memory impaired . We have been able to meet other families and exchange ideas and support. The staff at the facility has become a valuable part of our family. The layout of the facility which is all on one floor is very inviting. The minute you walk in the front door you are greeted with a very open and welcoming feeling. It truly is a beautiful facility.
Neighborhoods around The Auberge at Plano
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Frequently Asked Questions about The Auberge at Plano
The Auberge at Plano offers Semi-Private and 1 Bedroom. Learn more.
Call (972) 985-0220 to reach a resident at The Auberge at Plano.
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To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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