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Susan Bailis Assisted Living Community

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352 Massachusetts Avenue, Boston, MA 02115

8.6
Review score
9 reviews
Add review
8.6
Review score
9 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
See all reviews
7.5
Review score
208 reviews
16 facilities
For pricing & availability:
(866) 374-4058
Susan Bailis Assisted Living Community
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Susan Bailis Assisted Living Community community exterior
88 Photos available
66 Floor plans available
Susan Bailis Assisted Living Community in google map
street view of Susan Bailis Assisted Living Community

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Brett H
-
Child of resident/client
5.0
Wonderful place right in Boston
5 across the board- The staff are all very friendly and helpful. Unfortunately, my mom needs memory care now and we have to move her. I wish she could have stayed at SB longer.

About the facility
Susan Bailis Assisted Living Community

Located just minutes from Symphony Hall, the Isabella Stewart Gardner Museum and the Museum of Fine Arts, residents of the Susan Bailis Assisted Living Community live in the heart of Boston's thriving cultural and entertainment world. Convenient to nearby shopping, restaurants, and a host of local services, our neighborhood has the best that Boston has to offer. Most Importantly, our residents benefit from living in a vital, caring community that offers supportive services, companionship and security. We offer free parking in our heated, underground parking garage for residents and visitors.

Built in 2003, the community features spacious studio and one-bedroom apartments, beautiful common areas, and a comprehensive range of programs designed to ensure that our residents remain active, healthy, and independent. Daily living at Susan Bailis offers all of the comforts of home with personalized service plans tailored to meet each resident's unique needs. The majority of our Care Team has been here for over 5 years, giving our residents the comfort of receiving assistance when needed by the same, friendly, reliable faces.

Senior living options offered

Assisted Living

Pricing
for Susan Bailis Assisted Living Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Susan Bailis Assisted Living Community

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Susan Bailis Assisted Living Community community exterior
Susan Bailis Assisted Living Community

352 Massachusetts Avenue, Boston, MA 02115

Grove Manor Estates community exterior
Grove Manor Estates

160 Grove St, Braintree, MA 02184

The Residence at Boylston Place in unit seating area
The Residence at Boylston Place

615 Heath St, Chestnut Hill, MA 02467

Chestnut Park At Cleveland Circle indoor common area
Chestnut Park At Cleveland Circle

50 Sutherland Rd, Brighton, MA 02135

8.6
Review score
9 reviews
8.6
Review score
9 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
28 reviews
9.6
Review score
28 reviews
5 star
78%
4 star
18%
3 star
4%
2 star
0%
1 star
0%
9.0
Review score
20 reviews
9.0
Review score
20 reviews
5 star
50%
4 star
40%
3 star
5%
2 star
0%
1 star
5%
8.9
Review score
21 reviews
8.9
Review score
21 reviews
5 star
47%
4 star
38%
3 star
10%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Susan Bailis Assisted Living Community

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Low / No Sodium
  • No Sugar
  • Vegetarian

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Ground Floor Units
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Covered Parking
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed

Common areas

  • Beauty Salon
  • Indoor Common Areas
  • Computer or Media Center
  • Barber Shop
  • Meeting Room
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • TV Lounge
  • Library

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish
  • Portuguese
  • French

Activities

  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Book Club
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Day Trips and Outings
  • Art Classes
  • Live Musical Performances
  • Bible Study Group
  • Tai Chi
  • Stretching Classes
  • Gardening Club
  • Bridge Club
  • Activities On-site
  • Activities Off-site
  • Holiday Parties
  • Catholic Services
  • Happy Hour
  • Walking Club

Reviews

for Susan Bailis Assisted Living Community

8.6Review score9 reviews
8.6
Review score
9 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
Hallkeen Management
7.5
Review score208 reviews16 communities
Write a review
A Place for Mom has scored Susan Bailis Assisted Living Community with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Susan Bailis Assisted Living Community has 9 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.7
Staff
4.8
Meals & Dining
4.8
Activities
4.6
Value for Cost
4.7
A Place for Mom has scored Susan Bailis Assisted Living Community with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Susan Bailis Assisted Living Community has 9 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Hallkeen Management
7.5
Review score208 reviews16 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Brett H - Family/friend
Assisted Living
August 5, 2024
5.0
Verified Review
Wonderful place right in Boston
5 across the board- The staff are all very friendly and helpful. Unfortunately, my mom needs memory care now and we have to move her. I wish she could have stayed at SB longer.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 8, 2024
5.0
Verified Review
our families experience
My review of Susan Bailis is excellent. [name removed] , the. Exec Dtr, [name removed] & [name removed], the nurse were all so helpful. [name removed]went above & beyond his responsibility to help & keep Sheila there. Unfortunately, she was not well enough to live there for more than a week & ended up back in the hospital/rehabs several times. I would highly recommend Susan Bailis as a most desirable place to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Brett - Family/friend
Assisted Living
September 13, 2023
4.0
Verified Review
A Great New Home for Mom
My Mom is a resident at Susan Bailis Assisted Living Community and everything has been good for her at this facility so far. The staff is very friendly and diverse and helpful if there is an issue. The housekeeping is consistently good and unobtrusive. The facility was extremely helpful in the moving process, contacting the previous facility and facilitating arrangements wherever possible. They were also very helpful in preparing the necessary paperwork required in an interstate move. I would recommend Susan Bailis Assisted Living Community to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Janice M - Family/friend
Assisted Living
May 4, 2021
5.0
Verified Review
A Great Place to Still Be Part of a Community
They have been friendly. The staff has been able to assist with people that are able to take my loved one to the doctor and other items. They have a coffee shop next door and close to other shopping centers. They even have a parking garage under the community. The community takes the residents to different activities in the community and have musical concerts by students come in to see the residents. They have several different options to choose from for cost for your family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 4, 2021
5.0
Verified Review
Happy That My Father Is In A Safe Place, Where He Enjoys Living
I looked at several other places, this one suited all our needs. We have been happy having my father at this community. My dad keeps telling me the food is so good, and he will be gaining weight because he enjoys it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
July 14, 2019
5.0
Great place! Mass ave can be noisy if room facing west.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Assisted Living
January 16, 2019
4.0
Interesting location! Residents can take advantage of 2 major league music schools & Symphony Hall! Huntington Theater around the corner! Facility/rooms appear to be comfortable; garage parking for visitors;
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Assisted Living
July 11, 2017
4.0
Verified Review
Moving forward
My father had a hard time making the transition to the community but the staff worked with him and he is doing fine there now. The staff is accessible when I have any questions or when my father needs their help. The community is nice, it's clean and my father's room is nice as well. The food is fine and there is a menu for the residents and guesses. My father does not like to participate in any of the activities or the field trips that they offer.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Assisted Living
September 1, 2016
5.0
Verified Review
We Are Satisfied with this Community, It has Worked Out Well
They are taking good care of my brother in law and his needs here at this community. It is a great place, and we know he is in good hands here. They have a lovely staff here, they have been very good to him. The community is very nice and clean. There are nice activities offered for the residents. He is safe here, and being cared for well here. I would recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-9 out of 9 reviews

Neighborhoods
around Susan Bailis Assisted Living Community

See what the neighborhood has to offer and what’s nearby:
Susan Bailis Assisted Living Community in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Susan Bailis Assisted Living Community

Susan Bailis Assisted Living Community offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Susan Bailis Assisted Living Community 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (617) 247-1010 to reach a resident at Susan Bailis Assisted Living Community.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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