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StoryPoint Portage

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3951 W Milham Ave, Portage, MI 49024

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(866) 374-4058
9.7
Review score
264 reviews
Add review
9.7
Review score
264 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
See all reviews
9.5
Review score
13842 reviews
161 facilities
StoryPoint Portage
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StoryPoint Portage
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1515 Floor plans available
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About the facility
StoryPoint Portage

Welcome to StoryPoint Portage! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living, enhanced living, assisted living and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Portage is a place where residents can truly Shine. Everyday.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for StoryPoint Portage

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Independent Living

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at StoryPoint Portage

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StoryPoint Portage
StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024

North Woods Village of Kalamazoo community exterior
North Woods Village of Kalamazoo

6203 Stadium Dr, Kalamazoo, MI 49009

Brookdale Portage Assisted Living
Brookdale Portage Assisted Living

3100 Old Centre Road, Portage, MI 49024

Brookdale Portage Memory Care
Brookdale Portage Memory Care

3150 Old Centre Avenue, Portage, MI 49024

9.7
Review score
264 reviews
9.7
Review score
264 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
9.5
Review score
50 reviews
9.5
Review score
50 reviews
5 star
80%
4 star
8%
3 star
8%
2 star
2%
1 star
2%
9.3
Review score
62 reviews
9.3
Review score
62 reviews
5 star
45%
4 star
29%
3 star
15%
2 star
8%
1 star
3%
8.5
Review score
10 reviews
8.5
Review score
10 reviews
5 star
40%
4 star
20%
3 star
0%
2 star
20%
1 star
20%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Amenities
at StoryPoint Portage

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care
  • Medication Management
  • High Acuity Care

Meals & Dining

  • Special Dining Programs
  • Restaurant Style Dining
  • Professional Chef
  • Room Service
  • Guest Meals
  • Organic
  • International Cuisine
  • Vegan
  • Meals Provided
  • Gluten-free
  • Anytime Dining
  • Vegetarian
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Fireplaces
  • Full kitchen
  • Garden View
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Private patio, deck, or balcony
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Barber Shop
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Beauty Salon
  • Private Bath
  • Central Fireplace
  • Outdoor Common Areas
  • Library
  • Outside Patio
  • Computer or Media Center

Recreational areas

  • Movie or Theater Room
  • Game Room
  • Raised Garden Beds
  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center
  • Billiards Lounge
  • Jacuzzi

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Activities

  • Pet-focused Programs
  • Activities On-site
  • Happy Hour
  • Dances
  • Holiday Parties
  • Bridge Club
  • Stretching Classes
  • Art Classes
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Sensory-based Programs
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Yoga / Chair Yoga
  • Activities Off-site
  • Birthday Parties
  • Live Musical Performances
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Cards / Pinochle Club
  • Tai Chi

Reviews

for StoryPoint Portage

9.7Review score264 reviews
9.7
Review score
264 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
StoryPoint Group, LLC
9.5
Review score13743 reviews161 communities
Write a review
A Place for Mom has scored StoryPoint Portage with 9.7 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, StoryPoint Portage has 264 reviews with an average "overall experience" of 4.4 out of 5.
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.2
Staff
4.6
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored StoryPoint Portage with 9.7 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, StoryPoint Portage has 264 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2026
StoryPoint Group, LLC
9.5
Review score13743 reviews161 communities
Logo for StoryPoint Group, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 264 reviews
Anonymous - Resident/client
Assisted Living
May 9, 2026
5.0
Very positive, medical care top tier life enrichment very supportive balanced food service top tier. Housekeeping professional quality time length and supportive.
Cleanliness
5
Friendliness
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Ronald M - Resident/client
Assisted Living
April 29, 2026
5.0
The Soup!
I love the soup—I've never had a bad cup. I have privacy and can also get out to do things if I want. Meals are fantastic and the staff treat me like a king—truly a family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Staff
5
Meals & Dining
5
Martha S - Resident/client
Assisted Living
April 29, 2026
5.0
The Best Caregivers
The caregivers are the best and I'm thankful for all they do. Kitchen staff is also excellent, they treat me like I matter. I love getting my hair done every week at the salon. We have fun!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Mavis W - Resident/client
Assisted Living
April 29, 2026
5.0
I love this place
I like everything—the food, the programs and the people are all great. There are staff I've never met that know my name! It feels like one really big family.
Cleanliness
4
Friendliness
5
Value for Cost
4
Activities
5
Staff
5
Meals & Dining
5
Julia R - Resident/client
Assisted Living
April 27, 2026
5.0
Verified Review
Smiles
Moving from home is an adjustment. Everyone is very friendly. I love the entertainement. There are so many activities, some for everyone. A smile goes a long way and I get many.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
4
Evie H - Resident/client
Assisted Living
April 27, 2026
5.0
Verified Review
Glad We're Here
I love not having to cook and the servers are super. We've made friends here that have become family. We really like the exercise classed and the equipment is great. We also really enjoy the music. There is so much to do.
Cleanliness
4
Friendliness
5
Value for Cost
4
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
April 27, 2026
5.0
Verified Review
Amazing
Storypoint has been amazing for support and having things to do. The activities appear to be so fun and the staff have been so wonderful supporting my family with their move in process.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Cheryl W - Resident/client
Assisted Living
April 27, 2026
5.0
Verified Review
Feels Like Family
I love the activities and all the people. Ive made a lot of friends at dinner. The staff are all wonderful and make me feel like I really belong here. I was nervous when I moved in, now I'm glad I did.
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
5
Staff
5
Meals & Dining
5
Richard P - Resident/client
Assisted Living
April 27, 2026
4.0
Verified Review
Light and Airy
`This is wonderful. People are so nice and they immediately "busted their butts" to get to know me. I like it here a whole lot. It feels light and aity. It's nice to feel at home.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Terra K - Family/friend
Assisted Living
April 25, 2026
5.0
Making a new place feel like home
My husband moved to Storypoint Portage and it has been a very good experience. Leaving a home is always a hard thing but everyone at Storypoint is working hard to make a new apartment feel like home. Caregivers are exceptional and the staff is very supportive in regards to medical care and life enrichment activities. It is amazing how quickly they learned both my husband‘s name and my name in every department of the facility. It feels like we belong and are appreciated and our loved. I highly recommend Storypoint Portage!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Resident/client
Independent Living
January 28, 2026
4.0
Verified Review
StoryPoint Portage
What I like the most about the community is the staff and also not sensitive to people with allergies like lactose intolerant.
Response from StoryPoint Portage
January 29, 2026
Hello, We appreciate your feedback about our community's approach to dietary needs. It's great to hear that you find our environment accommodating, especially for those with allergies. Thank you for taking the time to share your thoughts!
Linda Sims - Toured community
Not Sure
December 30, 2025
5.0
My sister moved into story point after the passing of her husband and has received quality supportive services to meet her needs at StoryPoint. She relocated there after living in a beautiful home for over 25 years and to see that she has been more motivated and independent since being at StoryPoint . Thank you To the administrative staff and the caregiving staff She has her smile back.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from StoryPoint Portage
January 2, 2026
Hello Linda, We're so glad to hear that your sister has found a supportive community with us. It’s heartwarming to know that she feels more motivated and independent after her move. Seeing her smile again is what we strive for every day. Thank you for sharing her journey with us!
Grant - Family/friend
Assisted Living
December 30, 2025
5.0
A Place to Thrive
My parents have lived at StoryPoint for two years. I am very grateful for the great experiences and friendships they've made there and I'm beyond grateful for the kindness and care they have received as their lives changed and they needed more support. They have both thrived in this beautiful place.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Response from StoryPoint Portage
January 2, 2026
Hello Grant, It's heartwarming to hear about the positive experiences your parents have had in our community. We're so glad that they've found friendships and the support they needed to thrive. Thank you for sharing their journey with us!
Donald V - Family/friend
Memory Care
December 3, 2025
5.0
Verified Review
Happy with my choice
This is a large, well appointed community with a mixed population ranging from independent to assisted to memory care. Those who are able, or choose to, have many opportunities to engage in daily enrichment. I made this choice for my wife after a detailed search and facility visits within a certain traveling radius. I am happy with my choice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Portage
December 4, 2025
Hello Donald, We’re so glad to hear that you found our community to be well-appointed and welcoming for your wife. It’s wonderful to know that the variety of engagement opportunities has made a positive impact. Your thoughtful decision after thorough research means a lot to us. Thank you for being a part of our community!
Anonymous - Resident/client
Independent Living
December 2, 2025
5.0
Verified Review
Nice place to live
Lots of activities--optional to partake in them. Not enough closet space or storage space for clothing. Many residents in good health who enjoy the activities. We would meet more people if we changed tables for dinner occasionally. Staff is very friendly and helpful. I like the fact that they will give us a ride to the grocery store and doctor. I also like that we can keep our car if we want to. I like their Holiday buffets and happy hours.
Response from StoryPoint Portage
December 8, 2025
Hello, Thank you for highlighting the variety of activities we offer. It's great to hear that you're enjoying the community spirit and the chance to connect with other residents. We appreciate your feedback about storage space and dining arrangements; your suggestions are valuable to us. We're glad you find our transportation services helpful and enjoy the special events like holiday buffets and happy hours. Thank you for being a part of our community!
Anonymous - Family/friend
Memory Care
August 29, 2025
5.0
Verified Review
Experience Confirms it was the Right Choice
The facility is great. High ceilings and a lot of natural light. The staff is warm and friendly and even staff in other parts of the building greet you by name. The director is not near as friendly and her predecessor set a high bar which she has not been able to replicate. All other team leadership is great and the Memory Care Team is excellent and responds to any concerns positively.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
5
Meals & Dining
4
Response from StoryPoint Portage
September 2, 2025
Hello, We appreciate your feedback about the natural light and welcoming atmosphere in our community! It’s wonderful to hear that our team members make such an effort to connect with everyone, and we’re especially glad you’ve found our Memory Care team to be responsive and supportive! We’re proud of our dedicated team, and we would love the opportunity to connect with you directly to ensure your experience with all of our team members is meeting our standards. Since your review was posted anonymously, we are unable to reach out. Please know that we have an open-door policy and are always available to connect directly if needed. Thank you again for sharing your thoughts.
Ric K - Family/friend
Assisted Living
May 28, 2025
5.0
Everything we were looking for
When my folks were looking for a place to move after living in the same home for almost 60 years I started to do a great deal of research on assisted living homes in our area. I wanted a place that let my folks live in an apartment that was a home. I wanted a place where they were treated with dignity and respect. I was also looking for a place where they would stay in the same room as they needed additional care. Storypoint has exceeded my hopes. The staff has gone above and beyond in the care they provide. They remembered the little thing and stop and talk to the residents. Storypoint has activities that create opportunities to meet new people and create memories. When my father was having a difficult time and requiring more time and care it just happened. People were there to help when and as he needed it. I could not have found a better match for my folks and I am great they were there when we needed them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from StoryPoint Portage
June 2, 2025
Hello Ric, We’re so pleased to hear that StoryPoint has become a true home for your folks! It’s wonderful that our community has been able to provide the dignity and respect you were looking for, along with the personalized care that your father needed. The little moments, like stopping to chat, really do make a difference in creating a warm environment. Thank you for recognizing our team's efforts in fostering connections and memories through activities. We're grateful to have had the opportunity to support your family during this transition.
julie c - Family/friend
Memory Care
March 15, 2025
1.0
Evil and Cruel
dad was placed there . first week was ok. then they wanted to commit dad to psych ward because of wandering and confusion. they called 911 and took him to emergency room without informing our family. Hospital released him because there was no reason for him to be there. Storypoint is understaffed , will not talk to our family regarding a care plan or where to place him and will not let him out of a year lease. I am out of state living this horrible nightmare relying on friends to help out.
Cleanliness
3
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
2
Response from StoryPoint Portage
March 20, 2025
Hi Julie, We have taken your feedback to our team, and we want to assure you that our team carefully follows strict policies and procedures to ensure the best care and safety for all of our residents, including your loved one. While some decisions can be difficult, they are always made with our residents’ well-being in mind and we always communicate when we need to make decisions. If we cannot get a hold of you after multiple attempts, we have to make the appropriate choice that is for the best of the resident. We understand your frustrations and would love the opportunity to discuss this with you directly. Please feel free to call our community and ask to speak with our Executive Director. Thank you.
Bruce L - Family/friend
Memory Care
November 14, 2024
5.0
Verified Review
StoryPoint Portage review
They are very open to constructive criticism and make a concerted effort to address a concern. They have outstanding facilities and they are well maintained. Also I like the excellent staff ratio in support of residents.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Portage
November 26, 2024
Hi Bruce, The positive feedback about our team and their support for residents means a lot to us. Your insights are invaluable to our community! Thank you for your review.
Anonymous - Resident/client
Assisted Living
November 13, 2024
5.0
Assisted Living- Story Point Portage
The staff at StoryPoint is caring, attentive to my needs and friendly. The environment is clean and well maintained. This is a wonderful facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from StoryPoint Portage
November 14, 2024
Hello, Thank you for your review! We’re thrilled to hear that you find our team caring and attentive. It’s great to know that you appreciate the clean and well-maintained environment we strive to provide in our community. Your kind words inspire us to keep up the good work!
Viewing 1-20 out of 264 reviews

Neighborhoods
around StoryPoint Portage

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Michigan’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Michigan’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about StoryPoint Portage

StoryPoint Portage offers Studio, Semi-Private and 2 Bedrooms. Learn more.
A Place for Mom has scored StoryPoint Portage 9.7 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (269) 329-0200 to reach a resident at StoryPoint Portage.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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