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720 Roper Road, Winter Garden, FL 34787
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44 Floor plans available
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Andrea
-
Spouse or partner of resident/client
5.0
Excellent Daycare for your love One.
The service has been great.
My husband likes the experience. The price for one half day seems high.
I recommend this facility because the staff seems happy and my husband looks forward to his visit.
About the facility Serenades at West Orange
Serenades at West Orange combines innovative, research-based design features with recent scientific advancements in memory care in order to emphasize the importance of personal choice in quality of life. Architecture, personal care and life enrichment activities have all been thoughtfully planned to promote familiarity, freedom and a sense of control among people with memory impairment.
The unique design incorporates features proven to positively affect the treatment of dementia. These include visual cues for wayfinding and full spectrum lighting, which regulates light variations in accordance with natural daylight. Even flooring is designed to direct residents to areas beneficial to them, including homelike dining and living rooms.
Residences feature zero-entry showers, grab bars and shower seats for added safety. An open kitchen and common areas encourage freedom, independence and interaction while helping to control noise and stimulation. Residents also benefit from an outdoor courtyard with walking paths, raised flower beds and water features designed to provide a multi-sensory connection with nature.
The unique design incorporates features proven to positively affect the treatment of dementia. These include visual cues for wayfinding and full spectrum lighting, which regulates light variations in accordance with natural daylight. Even flooring is designed to direct residents to areas beneficial to them, including homelike dining and living rooms.
Residences feature zero-entry showers, grab bars and shower seats for added safety. An open kitchen and common areas encourage freedom, independence and interaction while helping to control noise and stimulation. Residents also benefit from an outdoor courtyard with walking paths, raised flower beds and water features designed to provide a multi-sensory connection with nature.
Senior living options offered
Memory Care
Pricing for Serenades at West Orange
Total monthly costs depend on room type, select services, and the level of care needed.
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Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Serenades at West Orange
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Compare
Serenades at West Orange
720 Roper Road, Winter Garden, FL 34787
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8.2
Review score
23 reviews
8.2
Review score
23 reviews
5 star
74%
4 star
13%
3 star
9%
2 star
0%
1 star
4%
9.7
Review score
15 reviews
9.7
Review score
15 reviews
5 star
86%
4 star
7%
3 star
7%
2 star
0%
1 star
0%
9.6
Review score
74 reviews
9.6
Review score
74 reviews
5 star
68%
4 star
19%
3 star
9%
2 star
1%
1 star
3%
9.5
Review score
19 reviews
9.5
Review score
19 reviews
5 star
74%
4 star
21%
3 star
0%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Serenades at West Orange
Healthcare Services
- High Acuity Care
- Incontinence Care
- Staffing & Ancillary Services
- Medication Management
- Memory Care
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Room Service
- No Sugar
- Pureed Meals
- International Cuisine
- Meals Provided
- Special Dining Programs
- Low / No Sodium
- Guest Meals
- Vegetarian
- Professional Chef
Room Amenities
- Ground Floor Units
- Bath Tubs
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Garden View
- Respite or Short Term Stays Offered
- Handicap Accessible
- Wi-Fi/high-speed internet
- Air Conditioned
Community Amenities
Transportation & parking
- Property Convenient to Public Transit
- Transportation at Cost
Common areas
- TV Lounge
- Library
- Central Fireplace
- Outside Patio
- Outdoor Common Areas
- Computer or Media Center
- Meeting Room
- Barber Shop
- Beauty Salon
- Main Street Shops
- Indoor Common Areas
Recreational areas
- Golf Course or Putting Green
- Raised Garden Beds
- Woodworking Shop
- Piano or Organ
- Arts and Crafts Center
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Spanish
- English
Activities
- Holiday Parties
- Live Dance or Theater Performances
- Catholic Services
- Jewish Services
- Cooking Club
- Gardening Club
- Stretching Classes
- Resident Band or Musicians
- Activities On-site
- Intergenerational Programs
- BBQs or Picnics
- Art Classes
- Live Well Programs
- Live Musical Performances
- Birthday Parties
- Tai Chi
- Christian Services
- Reminiscence Programs
- Community Service Programs
- Brain fitness / Dakim
- Educational Speakers / Life Long Learning
- Wii Bowling
- Community Service Organizations
- Light Therapy Programs
- Walking Club
- Cooking Classes
- Dances
- Choir / Singing Club
- Visiting Chaplain or Priest
- Other Religious Services
- Bible Study Group
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Sensory-based Programs
- Visiting Rabbi
- Pet-focused Programs
- Trivia Games
Reviews
for Serenades at West Orange
Write a review
A Place for Mom has scored Serenades at West Orange with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Serenades at West Orange has 23 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.5
Care Services
4.3
Staff
4.6
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.0
A Place for Mom has scored Serenades at West Orange with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Serenades at West Orange has 23 reviews with an average "overall experience" of 4.5 out of 5.
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1-20 of 23 reviews
Kathy J - Family/friend
Memory Care
July 17, 2024
People are generally kind but very high turnover
After a thorough search for a memory care after a hard experience at another assisted living, we settled on Serenades. One of our most important criteria was staff longevity and continuity of care. We asked specifically about this, asking how long the administration had been there, how committed they were to staying, how many years the average care employee stayed, and if the facility keeps the same staff with the same residents as often as possible. We met with the administrator and the sales person. Both of them gave very encouraging answers. Sadly, once we moved in, we found the opposite to be true. We found out after we moved in that the sales person had already informed the company she was leaving. Within a month of move in, the Administrator, Director of Nursing, and sales director quit or transferred to another location. We have had a revolving door of staff and a very high turnover rate for caregivers. The caregivers are kind, but we hoped for more longevity.
Response from Serenades at West Orange
August 14, 2024
Dear Kathy,
Thank you for sharing your experience. We understand how crucial staff consistency is, especially in memory care. Your concerns about turnover have been noted, and we're committed to improving in this area. Our goal is to provide the stability you and your loved one deserve. We’d appreciate the opportunity to discuss this further and find ways to enhance your experience. Please feel free to contact me directly at (407) 949-2099.
Andrea - Family/friend
Memory Care
March 14, 2024
Excellent Daycare for your love One.
The service has been great.
My husband likes the experience. The price for one half day seems high.
I recommend this facility because the staff seems happy and my husband looks forward to his visit.
Response from Serenades at West Orange
June 12, 2024
Thank you so much for your 5-star review! We are thrilled to hear that your husband is enjoying his experience with us and that our team member's happiness and dedication are shining through. We appreciate your feedback on the pricing and will take it into consideration as we continually strive to offer the best value for our services. Your recommendation means a lot to us, and we're delighted that your husband looks forward to his visits. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Thank you again for your kind words!
Gloria - Family/friend
Memory Care
January 31, 2024
Blessed!
I have given recommendation to two friends. I picked this community because of the single rooms. The facility looked and felt like a home.
Response from Serenades at West Orange
June 12, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you've recommended our community to your friends. It's great to know that our single rooms and the home-like atmosphere resonated with you. Creating a comfortable and welcoming environment is our top priority. We appreciate your support and are delighted to have you as part of our community. If you ever need anything, please don't hesitate to reach out.
Anonymous - Family/friend
Memory Care
December 18, 2023
Overall a nice community
The Serenades at West Orange property is well maintained with a lovely central courtyard. The rooms are very spacious, especially compared to some other places we looked at. Mom thinks the food there is good and they have music programs regularly that are really good.
anonymous - Toured community
Memory Care
February 15, 2023
Tour Review
Our family had an in person tour and the gentlemen who gave the tour was very thorough and made it a wonderful experience. It was a really great place and it was our second choice.
KB - Family/friend
Memory Care
December 19, 2022
Review for Serenades at West Orange
They made me feel comfortable and care about my loved one, who likes to help out with the other residents. I picked this community, because I felt it was the right fit for my loved ones needs.
Dave - Family/friend
Memory Care
September 27, 2022
My experience is very good so far
We chose Serenades because it looked better than the others we visited. We went to 2 other places and the residents were completely out of it, although it is strictly a memory care facility there are a few residents that are more with it here and able to hold a conversation with my loved one. The price is competitive and also walking distance from my home. I do have to request things multiple times and sometimes the word does not get passed down so that has been frustrating. They could improve on their communication within the staff. Overall we have had a very good experience with Serenades West Orange and would recommend the facility.
anonymous - Family/friend
Memory Care
September 30, 2021
A breath of fresh air
Our loved one came to the Serenades after leaving from another community and it is a night and day turn around. We would highly recommend this community to any family. Our dad is happy here, he is really improving. It is a much friendly atmosphere, he gets so many hugs from the staff and they just seem to take an interest in the residents there.
Response from Serenades at West Orange
October 5, 2021
I was so happy to see your review. I am glad your dad is thriving in our community. Please let us now if we can ever do anything to assist you.
anonymous - Toured community
Memory Care
April 13, 2021
my review of Serenades at West Orange,
We toured this community. It was a very nice facility and the staff was also very nice. I have a friend that has used this community.
Anonymous
Memory Care
March 13, 2019
5star Care!
I am a visiting nurse who comes to this facility for wound care,etc.
I enjoy coming here because the residents are usually engaged in some activity to stimulate their minds. Residents are mostly content and the staff is wonderfully gentle with residents.
I am always greeted with a smile.
Their jobs are challenging and they are up to the challenge!!!!!!!!
Angela - Family/friend
Memory Care
November 12, 2018
Comfortable Care
I knew from the very first day this was the best care for my mother. Serenades’s West Orange is awesome. The staff is incredible and They go above and beyond to make everyone happy and safe.
Thank you “A Place for Mom” for making things so much easier, all your guidance and assistance throughout the process.
Anonymous - Toured community
Memory Care
May 12, 2016
Toured, nice looking place!
We toured this community while looking into care options for a loved one. I thought Serenades looked like a very nice place, overall! All of the staff I met seemed friendly and professional, and the facility was clean and well kept. This was a little out of the way for us so we ended up selecting another community, but I'd say this one is worth a look!
Dave Pickens - Family/friend
Memory Care
March 29, 2016
Serenades by Sonata Winter Garden is awesome!
We are so very happy with Serenades by Sonata in Winter Garden, Fl.
The team is totally focused on providing excellent care 24/7.
I visit my Mom frequently and have a high degree of confidence in the entire staff.
I have had experience with several other assisted living facilities and they don't come close to the care at Serenades.
Margaret and her team deserve kudos for everything they do each and every day!!!
tjackson - Family/friend
Memory Care
March 28, 2016
Serenades has been wonderful
My mom has been here a few months now and we have nothing but praise for Serenades. The staff is almost universally wonderful and they all provide great care for my mom. We choose Serenades because we have two friends who have a family member there and they gave Serenades high marks. We give it the same!
Guardian Angel - Family/friend
Memory Care
November 19, 2015
[removed]
I DO NOT RECOMMEND THIS FACILITY!! BEWARE!!
I GIVE IT ONE STAR FOR MISMANAGEMENT AND POOR CNA ATTENTIVENESS, DON'T LET THE OUTWARD APPEARANCES FOOL YOU!!
EXPECT AN ADDITIONAL LEVEL OF SERVICE CHARGE THAT COSTS YOU MORE BUT DOES NOT PROVIDE ANY ADDITIONAL OR BETTER SERVICE!!
MANY TIMES THE FLOOR IS UNSUPERVISED OR UNATTENDED, EXPECT FREQUENT TURNOVER AND RESIDENT FALLS!!
FAILURE TO ORDER REQUIRED OR REQUESTED MEDICAL EQUIPMENT HAS RESULTED IN MULTIPLE HOSPITAL VISITS, BED FALLS, HEAD INJURIES, STITCHES AND BED SORES
CURRENTLY IN LITIGATION FOR BREACH OF CONTRACT RESULTING FROM BROOKE ELLIS', EXECUTIVE DIRECTOR'S RESPONSE TO IGNORE RATHER THAN SETTLE PROPERTY DAMAGE CLAIMS.
ALWAYS REPORT SUSPICIOUS ACTIVITY NO MATTER HOW SMALL TO THE STATE OF FLORIDA GOVERNMENT AGENCIES! AHCA, DCF/APS, FLORIDA ELDER AFFAIRS DEPARTMENT/FL OMBUDSMAN, CENTERS FOR DISEASE CONTROL. KEEP ALL CONTACT INFORMATION IN YOUR CELL PHONE FOR QUICK RETRIEVAL AND ACCESS.
EXECUTIVE STAFF IS QUICK TO BLAME SUBORDINATES, OTHER MEDICAL SERVICE PROVIDERS, PATIENTS OR THEIR FAMILIES FOR ROUTINE PROBLEMS OR CRISIS SITUATIONS!
IF YOU HAVE AN IMMEDIATE CONCERN OR ISSUE, CONTACT THE WINTER GARDEN POLICE DEPARTMENT OR THE ORANGE COUNTY SHERIFF'S DEPARTMENT AND DOCUMENT AN UNBIASED INCIDENT REPORT. YOU MAY NEED IT IF YOU NEED TO LITIGATE!!
KEEP A JOURNAL OF DAY, DATE AND TIME; AND TAKE PICTURES OF INCIDENTS AS THEY OCCUR.
PHOTOGRAPH AND RECORD ALL YOUR PERSONAL CONTENTS IN YOUR ROOM, CONTACT THE LOCAL LAW ENFORCEMENT AUTHORITIES IF YOU FIND ITEMS MISSING OR SUDDENLY LOST!!
VIOLENT OR ABUSIVE RESIDENTS AND ISSUES ARE HUSHED BY MANAGEMENT AND NOT ADDRESSED!
MANAGEMENT DOES NOT RESPOND TO ATTACKS BY VIOLENT RESIDENTS UPON THE STAFF, WHAT MAKES YOU THINK THEY WILL RESPOND TO ATTACKS TO YOUR LOVED ONE!!
EXPECT FAILED EMERGENCY RESPONSES, LACK OF CNA TRAINING AND PROTOCOLS.
EXPECT NOT TO BE INFORMED WHEN YOUR LOVED ONE'S CARE PLAN CHANGES.
BEWARE OF MRSA, SCABIES, CONTINUOUS URINARY TRACT INFECTIONS AND FUNGAL INFECTIONS!!
THERE IS MORE .... BUT I WILL STOP FOR NOW!!
.... IF YOU CAN AFFORD TO BE IN THIS FACILITY, YOU CAN AFFORD A GOOD ATTORNEY!!! LOCATE AN ATTORNEY THAT SPECIALIZED IN NURSING HOME ABUSE, NEGLECT AND PERSONAL INJURY BEFORE SOMETHING HAPPENS!!
THIS IS A TRUE AND PERSONAL EXPERIENCE!!
I FEAR FOR MY MOTHERS LIFE UNTIL I CAN MOVE HER ELSEWHERE!!
I DO NOT RECOMMEND THIS FACILITY!! BEWARE!!
Response from Serenades at West Orange
March 1, 2016
Sonata Senior Living has taken your expressed concerns very seriously and have concluded investigations of the allegations you have cited below, on your posts, your letters, and your emails. All allegations and reports to AHCA and other State agencies regarding this matter were also thoroughly investigated by the State and deemed unfounded, as documented in public records. Unfortunately, Sonata Senior Living’s attempt to resolve this amicably have proven unsuccessful and we were notified your attorney is no longer representing you. Although Sonata has determined the investigation into this matter closed, we remain steadfast in our commitment to raise the bar for all memory care providers by offering a state of the art community and maintaining the highest quality standards. Although we regret this unfortunate situation, it has provided a reminder that we must take every grievance as an opportunity to reflect upon ways to improve, and for that we are grateful. We wish you and your Mother the best.
Anonymous - Family/friend
Memory Care
June 26, 2015
Really nice facility!
This place is broken up into neighborhoods so you don't have a nursing home effect and it is more like an assisted living facility. They help a variety of people as well.
Response from Serenades at West Orange
June 30, 2015
Thank you so much for sharing your experience. We are very proud to bring an Award Winning Purpose Built design to the West Orange community that fosters the independence of our residents while supporting individuals that are living with memory impairments in varying degrees.
Evelyn C. - Family/friend
Memory Care
October 31, 2014
The Best Care for my Mother
The staff at Serenades By Sonata West Orange cared for my wonderful mother for the last 9 months of her life in 2013. My mother was 96 and needed 24 hour nursing care and the staff at Serenades took the best care of her from the nurses to the maintenance personnel. The facility is VERY clean and always welcoming to family members.
My mother was treated with the utmost respect and the administration is open to all comments and requests.
Lynne Lambert - Family/friend
Memory Care
July 12, 2014
Thankful for the care that my father receives!
Serenades at West Orange in Winter Garden, FL has been the best decision my family has made for my father since he was diagnosed with Alzheimer's. When we could no longer keep him safe at home, we did extensive research for the best possible solution for his well being and quality of life. Serenades was the answer to the hardest decision we've been faced with to date. This facility and group of professionals deliver more then what we could have expected. The living quarters are strategically laid out to cause less confusion for residents. The ratio of residents to care givers is just right. The staff is extremely knowledgeable of the Alzheimer's disease and knows how to appropriately respond to different scenarios. The facility and residents apartments are always clean, smelling fresh. Serenades partners with a group that comes in three times each day to interact with the residents. The activities are easy to follow, varied so as to not be monotonous and stimulating! The staff encourage families to participate in their loved ones lives, such as attending the planned activities, eating a meal or dropping by for a visit at any time! The team st Serenades does a STELLAR job caring for my father.
Anonymous - Toured community
Memory Care
January 24, 2014
Private pay only. Private ...
Private pay only. Private room - $5300. Shared room - $4800.
Response from Serenades at West Orange
February 7, 2014
Thank you for your interest in our community. Although, we are a private pay community, we do assist families with Veteran's Benefits that can help assist loved one's with financial assistance that covers the cost of assisted living. If you are interested in more information on this benefit, please give us a call, we'd love to help.
JP - Family/friend
Memory Care
January 23, 2014
Excellent care for a loved one.
My mother has been a resident since September 2013. The facility is beautiful and very well kept, but staff is what makes this facility outstanding. I just can't say enough. The entire staff is kind, caring and treats the residents like family. I never worry about my mom's safety or happiness. The team in charge of activities does a wonderful job of giving variety and keeping the residents engaged. I am grateful we found such a wonderful place for Mom.
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Frequently Asked Questions about Serenades at West Orange
Serenades at West Orange offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Serenades at West Orange 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (407) 490-1341 to reach a resident at Serenades at West Orange.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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