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Rock Creek at The Park Memory Care

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14552 W Parkwood Dr, Surprise, AZ 85374

For more information about senior living options:
(866) 374-4058
8.0
Review score
9 reviews
Add review
8.0
Review score
9 reviews
5 star
78%
4 star
22%
3 star
0%
2 star
0%
1 star
0%
See all reviews
8.4
Review score
961 reviews
38 facilities
Rock Creek at The Park Memory Care
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Rock Creek at The Park Memory Care community exterior
1313 Photos available
44 Floor plans available
Rock Creek at The Park Memory Care in google map
street view of Rock Creek at The Park Memory Care

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Anonymous
-
Spouse or partner of resident/client
5.0
Recommended
My wife is a resident at Rock Creek at The Park Memory Care and this facility is great. I've never seen a more passionate and compassionate group of caregivers and nurses.... from the front desk to the business manager to the laundry person to the people that clean the rooms. I mean, the w

About the facility
Rock Creek at The Park Memory Care

Situated within a residential neighborhood, Rock Creek at The Park offers a calming environment, ideal for memory care. The area offers convenient access to a nearby shopping center, medical center, and golf course. Residents can dine, shop, and explore with ease in the city of Surprise.

The memory care community is like an oasis in the desert state of Arizona. Surrounded by beautiful palm trees and well-manicured bushes, there is still lots of greenery for residents to enjoy. Like the city’s name, Rock Creek at The Park is full of surprises. The purpose-built community has useful features, such as historical touches and spacious hallways, that help prevent wandering and spark memories.

Rock Creek at The Park revolves around the idea that memory care shouldn’t be an afterthought — it should be the only thought. So, the community’s memory care model embraces four personalized techniques: gaze, speech, touch, and verticality. These techniques promote a holistic ethos of care for each resident. The techniques are also reflected within their lifestyle program which includes activities including music and art classes, spiritual and social events, fitness programs, and more.

When it comes to living arrangements, residents can choose to live alone or with a roommate, with options...

Read more

Senior living options offered

Memory Care

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Amenities
at Rock Creek at The Park Memory Care

Healthcare Services

  • Memory Care
  • High Acuity Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • No Sugar
  • Vegan
  • International Cuisine
  • Meals Provided
  • Vegetarian
  • Special Dining Programs
  • Low / No Sodium
  • Kosher
  • Gluten-free
  • Guest Meals
  • Room Service

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available

Common areas

  • Butterfly garden / Hummingbird garden
  • Indoor Atrium
  • Outside Patio
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • German
  • French
  • Spanish
  • American Sign Language
  • English

Activities

  • Holiday Parties
  • Live Dance or Theater Performances
  • Activities Off-site
  • Karaoke
  • Catholic Services
  • Cooking Classes
  • Gardening Club
  • Stretching Classes
  • Dances
  • Intergenerational Programs
  • Activities On-site
  • Art Classes
  • Live Well Programs
  • Day Trips and Outings
  • Visiting Chaplain or Priest
  • Other Religious Services
  • BBQs or Picnics
  • Montessori Programs
  • Live Musical Performances
  • Birthday Parties
  • Reminiscence Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Visiting Rabbi
  • Pet-focused Programs
  • Wii Bowling
  • Brain fitness / Dakim
  • Trivia Games
  • Educational Speakers / Life Long Learning

Compare

Rock Creek at The Park Memory Care community exterior
Rock Creek at The Park Memory Care

14552 W Parkwood Dr, Surprise, AZ 85374

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Sun City West Assisted Living and Memory Care
Sun City West Assisted Living and Memory Care

13810 W Sandridge Dr, Sun City West, AZ 85375

8.0
Review score
9 reviews
8.0
Review score
9 reviews
5 star
78%
4 star
22%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
52 reviews
9.8
Review score
52 reviews
5 star
75%
4 star
19%
3 star
4%
2 star
2%
1 star
0%
9.4
Review score
23 reviews
9.4
Review score
23 reviews
5 star
61%
4 star
13%
3 star
17%
2 star
0%
1 star
9%
9.3
Review score
105 reviews
9.3
Review score
105 reviews
5 star
67%
4 star
21%
3 star
8%
2 star
4%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Rock Creek at The Park Memory Care

8Review score9 reviews
8.0
Review score
9 reviews
5 star
78%
4 star
22%
3 star
0%
2 star
0%
1 star
0%
Koelsch Senior Communities
8.4
Review score961 reviews38 communities
Write a review
A Place for Mom has scored Rock Creek at The Park Memory Care with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Rock Creek at The Park Memory Care has 9 reviews with an average "overall experience" of 4.8 out of 5.
Overall Rating
4.8
Cleanliness
4.7
Friendliness
4.9
Care Services
4.9
Staff
5.0
Meals & Dining
4.0
Activities
4.9
Value for Cost
4.7
A Place for Mom has scored Rock Creek at The Park Memory Care with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Rock Creek at The Park Memory Care has 9 reviews with an average "overall experience" of 4.8 out of 5.
Parent company
Logo for Koelsch Senior Communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Anonymous - Family/friend
Memory Care
May 3, 2024
5.0
Verified Review
Recommended
My wife is a resident at Rock Creek at The Park Memory Care and this facility is great. I've never seen a more passionate and compassionate group of caregivers and nurses.... from the front desk to the business manager to the laundry person to the people that clean the rooms. I mean, the whole staff is just wonderful. If you see a mess or something out of place, all you have to do is mention it and the staff is very prompt and responding. The meals are really good. They're all homemade fresh and they're delicious. The activities are scheduled and performed right on spot. Nothing is ever canceled. They try to get people engaged, but they don't force anybody. The Activities Director is really, really good. This facility holds a support group every month, and I hesitated to join because I thought I knew it all and it was definitely worthwhile attending and participating. The Director of the facility facilitates the SUPPORT GROUP..... but the great thing is that if you're feeling down or low depressed or having a really bad day, you can always go to her. She'll talk you down make you feel good. All of us suffer from ambiguous loss and sometimes never really get any relief and it comes to a head and you need somebody to talk to and [name removed] is the person to talk to. After over a year of having to place my wife in five facilities, ROCK CREEK, I feel is a place that provides the best quality of life and preserves her dignity.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Rock Creek at The Park Memory Care
May 12, 2024
Hi there, We are so glad your wife is enjoying her time at Rock Creek, We are always wanting to give every single resident a great level of care and support in all of their needs.
Anonymous - Family/friend
Memory Care
December 5, 2023
4.0
Verified Review
Friendly Staff
The facility is a little smelly. They are very short staffed, especially on the weekends. Laundry people put laundry in a different place every time, not good for memory care. The food needs to be lower in sodium.
Cleanliness
3
Friendliness
5
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
3
Response from Rock Creek at The Park Memory Care
December 9, 2023
Thank you for taking the time to leave us this important feedback. We take all concerns seriously and are grateful that you took the time to let us know what we could do better.
Kim - Family/friend
Memory Care
December 5, 2022
5.0
Verified Review
Engaging and Attentive Staff
Our family was very impressed with Rock Creek, even though we were only there a short while. We would give it all 5's. They had mom engaged. Addressed her specific needs, on many, many levels. The Nurse Practitioner Nicole was exceptional. Would absolutely recommend.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Rock Creek at The Park Memory Care
December 9, 2022
Kim, We are very happy to have provided you with such a positive experience during your short time at Rock Creek at The Park Memory Care! We strive to provide the best distinctive memory care for our residents and are delighted to know that we did exactly that for your mother. Your recommendation means the world to us. Thank you!
Daughter Deanna - Family/friend
Memory Care
February 11, 2021
5.0
Verified Review
We definitely recommend it
We chose Rock Creek at The Park Memory Care because we felt very connected to the director and she was very helpful and supportive. Also, it was a private room with a private bathroom. We felt the room sizes here were good. They were very good with helping us make the decision with hospice, they really helped lead us and get us ready for what was next. I would and have recommended them.
Cleanliness
5
Friendliness
5
Care Services
5
Activities
5
Value for Cost
5
Jeannean Sabatina - Industry reviewer
Memory Care
October 15, 2019
5.0
Verified Review
Review of Rock Creek AZ
I have been in the healthcare industry since 1993. For the past 19.5 years as a certified geriatric care manager, a licensed fiduciary since 2009. I have placed multiple wards and clients at Rock Creek since their opening and utilize many other facilities and residential homes in the valley. The clinical staff is skilled in their ability to be proactive when there are changes in residential status. The staff is well trained in managing some of the most difficult behaviors.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Rock Creek at The Park Memory Care
October 16, 2019
Jeannean, Thank you so much for taking the time to share your positive experience at Rock Creek at The Park. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. Your comments and compliments are a gift to our staff, and to our community. Thank you! - Stephanie Fialkin, Executive Director
Anonymous - Toured community
Memory Care
June 26, 2019
5.0
My impression of Rock Creek was even better than my previous mental notes.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Rock Creek at The Park Memory Care
October 2, 2019
Thank you so much for taking the time to share your positive experience at Rock Creek at The Park. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. Your comments and compliments are a gift to our staff, and to our community. Thank you! - Stephanie Fialkin, Executive Director
Anonymous - Family/friend
Memory Care
July 25, 2017
4.0
Verified Review
Very Comfortable
My mom is doing as well as can be expected due to her illness. She has settled in and is as comfortable as she can get. The care she is receiving from the staff is amazing she is being well taken care of I have no worries about that. She seems to like the food. The staff is amazing and there is a good line of communication between both myself and the staff. They keep the community very clean and the rooms seem to be very clean. I feel extremely lucky that I found such a good place to have the mom in.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
January 23, 2017
5.0
Verified Review
Lots of great memory care activities!!
My mother in law has severe memory loss and the staff at this community had really given my husband and I peace of mind with her being in there care. They provided lots of one on one care and make sure keep her busy as best as they can throughout the day. When we had just visited they where doing different sing a longs and bingo's as well as having ice cream socials that she enjoyed. I would defiantly recommend this facility to anyone looking into a great memory care environment for there loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Patti Ryan - Family/friend
Memory Care
January 7, 2014
5.0
Fabulous facility with a professional, caring staff
Rock Creek Alzheimers Special Care Center: This is fabulous facility with a professional, caring staff. When our family member could no longer be cared for at home, Rock Creek was a godsend. The center is spotless, decorated in a warm, friendly manner (not impersonal or antaseptic). Every resident was up, nicely dressed (clean and tidy) and out of their rooms. It was decorated for Xmas when we were there last. Definitely worth your consideration when the need arises.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-9 out of 9 reviews

Neighborhoods
around Rock Creek at The Park Memory Care

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Rock Creek at The Park Memory Care

Rock Creek at The Park Memory Care offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Rock Creek at The Park Memory Care 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (623) 214-0100 to reach a resident at Rock Creek at The Park Memory Care.

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