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2125 Hilliard Road, Richmond, VA 23228
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Anonymous
-
Family/friend
4.0
Great Atmosphere
We had 24 hours to move my mom from a community that we did not care for and get her into ManorCare Richmond. What a wonderful difference in the atmosphere at ManorCare. It is very uplifting, colorful, warm, and inviting. My mom needed to recuperate before she could come back home. The staff was very friendly and caring. They took good care of her and helped to make her as comfortable as possible. I would recommend this community to others.
About the facility Richmond
Richmond in Richmond, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at Richmond
Healthcare Services
- Medication Management
- High Acuity Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Memory Care
- Diabetic Care
- Incontinence Care
Meals & Dining
- Meals Provided
- Vegetarian
Room Amenities
- Respite or Short Term Stays Offered
- Bath Tubs
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
Common areas
- Outdoor Common Areas
- Indoor Common Areas
Services
- Beautician
Languages spoken
- English
Activities
- Activities Off-site
- Devotional Activities On-Site
- Devotional Activities Offsite
- Activities On-site
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Richmond
2125 Hilliard Road, Richmond, VA 23228
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9.7
Review score
51 reviews
5 star
41%
4 star
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3 star
18%
2 star
6%
1 star
6%
9.0
Review score
246 reviews
9.0
Review score
246 reviews
5 star
89%
4 star
5%
3 star
2%
2 star
2%
1 star
2%
8.8
Review score
62 reviews
8.8
Review score
62 reviews
5 star
43%
4 star
15%
3 star
19%
2 star
15%
1 star
8%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Nursing Homes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Reviews
for Richmond
5 reviews
Write a review5 star
0%
4 star
60%
3 star
0%
2 star
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1 star
40%
A Place for Mom has scored Richmond with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Richmond has 5 reviews with an average "overall experience" of 2.6 out of 5.
Overall Rating
2.6
Cleanliness
2.9
Friendliness
2.6
Care Services
2.5
Staff
Meals & Dining
Activities
3.2
Value for Cost
2.7
A Place for Mom has scored Richmond with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Richmond has 5 reviews with an average "overall experience" of 2.6 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Pam Gontkovic
Nursing Home
May 1, 2019
Dont put anyone you love in Manor Care-The Village
I had an aunt at this same facility prior to 2016 and we thought she received good care. Well, it has spiraled out of control, now. I have a relative there, now, and there has been a reorganization, Staff has left and new staff have not been hired. I have witnessed buzzer going off at the nurses station, phone ringing and there is no one at the desk. Pitifully understaffed and the food is awful....
I would think twice about having someone there. This is a reflection on the administration/management, not on the techs. They are trying, but you can't be 10 places at one time.
Sherita Jones - Family/friend
Nursing Home
May 4, 2018
Upset Family
My mother was a patient in this facility and my mom just passed few days ago. My families experience was horrible words can't express our hurt and pain that we feel. My mother came in here because she needed more care then we could give. My mother received bedsores because she wasn't turned ( ordered) keeping her clean was a big issue for them as well
No bed side manner from staff (horrible) spoke to the administrator he couldn't change the situation either it just seem everyone wanted to pass their responsibility to others which lead us to do it for our mom.
I needed to write this review because my mothers last months wasnt what I wanted for her... not all nurses were bad [name removed] was wonderful her hospice nurse was wonderful but the rest ......... terrible they dont give each other report so when getting a patient and family ask questions we could never get the proper information we are told ( short staff, working long hours , I'm tired, )
When my mother passed we weren't called when she was taking her last breathe so we didnt share that moment and my mother she didnt have her children at her bedside....
We were called saying : YOUR MOTHER IS DEAD
Dont put yourself or your love ones through this. Please find away to give your love one's the best care possible.
This facility needs to shut down and get people with a heart to want to do that's what health care is all about... I know that very well...
Anonymous - Family/friend
Nursing Home
September 28, 2017
Great Atmosphere
We had 24 hours to move my mom from a community that we did not care for and get her into ManorCare Richmond. What a wonderful difference in the atmosphere at ManorCare. It is very uplifting, colorful, warm, and inviting. My mom needed to recuperate before she could come back home. The staff was very friendly and caring. They took good care of her and helped to make her as comfortable as possible. I would recommend this community to others.
Robert - Family/friend
Nursing Home
September 26, 2013
Good place
It's great, she's being well taken care of, good food and good staff and I owe that to a place for mom for giving me a list of places.
Diane - Family/friend
Nursing Home
September 26, 2013
Care could improve
I didn't really care for this one. I didn't go there to look for my mother but I remember I went to look for a friend. I didn't care for it, it was nice and clean, not because they didn't have a lot of activities but I didn't see the patients getting the care that they needed, people were just ringing the bells and no one was coming to look in on them.
Viewing 1-5 out of 5 reviews
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Find Nursing Homes
HCR ManorCare Imperial provides skilled nursing and rehabilitation with exceptional customer service and medical care. We focus on the complete care process by accommodating patient's personal preferences and physical abilities. The rehabilitation units are their own separate, distinct units. Our...
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Westport Rehabilitation and Nursing Center
7300 Forest Ave, Richmond, VA 23226Starting at $X,XXX+ monthly
1.0
Review score
11 reviews
1.0
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11 reviews
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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