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3150 Juanipero Way, Medford, OR 97504
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anonymous
-
Child of resident/client
4.0
Better than what I can do at home. Hoping that it will get better.
They're not very good on communication. That's the number one drawback - their communication and follow-though is not the best. I think that they're understaffed, but I understand that everybody is right now. The staff they do have are new, inexperienced, and overwhelmed. They're very nice, but they're overwhelmed. There's just not enough of them to give the care the residents deserve, and my loved one has fallen a couple of times since moving in.
About the facility Prestige Senior Living Arbor Place
Prestige Senior Living Arbor Place is a traditional community lined with vibrant trees. The interior features large windows that enable plenty of natural light to adorn the space. The community is surrounded by five golf courses, with one being a country club that offers fine dining, swimming, tennis, and pickleball. The area also offers lots of local restaurants and wineries for you to visit. Additionally, the local medical campus is conveniently nearby to enable easy access to appointments.
Prestige of Arbor Place is known for its exceptional care and services. The community’s goal is to provide a safe space for residents to live happily and freely. The well-versed staff aims to foster a home-like environment to help residents feel comfortable. Currently, this community accommodates assisted living and memory care lifestyles. Come experience the wonders of joining a community that prioritizes your well-being.
Services and Amenities
Every day at Prestige of Arbor Place feels like a new adventure. The community is constantly hosting a colorful array of events and activities to keep residents happily engaged and active. In addition to the community’s regular programming, they also offer a specialized memory care program — Expressions. The program enables residents diagnosed with Alzheimer’s...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Prestige Senior Living Arbor Place
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Prestige Senior Living Arbor Place
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Compare
Prestige Senior Living Arbor Place
3150 Juanipero Way, Medford, OR 97504
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3033 East Barnett Road, Medford, OR 97504
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1.0
Review score
20 reviews
1.0
Review score
20 reviews
5 star
15%
4 star
40%
3 star
35%
2 star
5%
1 star
5%
9.4
Review score
61 reviews
9.4
Review score
61 reviews
5 star
60%
4 star
26%
3 star
8%
2 star
3%
1 star
3%
8.7
Review score
14 reviews
8.7
Review score
14 reviews
5 star
72%
4 star
21%
3 star
7%
2 star
0%
1 star
0%
8.7
Review score
19 reviews
8.7
Review score
19 reviews
5 star
53%
4 star
26%
3 star
5%
2 star
5%
1 star
11%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Prestige Senior Living Arbor Place
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- Non-Ambulatory Care
- Medication Management
- Diabetic Care
Meals & Dining
- Low / No Sodium
- Guest Meals
- Professional Chef
- Special Dining Programs
- Room Service
- Restaurant Style Dining
- Meals Provided
- No Sugar
Room Amenities
- Wi-Fi/high-speed internet
- Handicap Accessible
- Air Conditioned
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Ground Floor Units
- Kitchenette
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Indoor Atrium
- Library
- Central Fireplace
- Meeting Room
- Computer or Media Center
- Indoor Common Areas
- Barber Shop
- Outside Patio
- Beauty Salon
- TV Lounge
Recreational areas
- Game Room
- Arts and Crafts Center
- Piano or Organ
- Movie or Theater Room
Services
- Housekeeping
- Grocery Shopping and Errands
- Beautician
- Laundry Service / Drycleaning
Activities
- Activities Off-site
- Brain fitness / Dakim
- Protestant Services
- Trivia Games
- Stretching Classes
- Reminiscence Programs
- Wine Tasting
- Activities On-site
- Community Service Programs
- Day Trips and Outings
- Bible Study Group
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Happy Hour
- Live Dance or Theater Performances
- Art Classes
- Live Musical Performances
- Cooking Classes
- Community Service Organizations
- Current Events Club
- Cooking Club
- Dances
- Holiday Parties
- Intergenerational Programs
- Yoga / Chair Yoga
- Bridge Club
- Karaoke
- Birthday Parties
- Educational Speakers / Life Long Learning
- Resident Band or Musicians
- BBQs or Picnics
- Devotional Activities Offsite
- Pet-focused Programs
Reviews
for Prestige Senior Living Arbor Place
Write a review
A Place for Mom has scored Prestige Senior Living Arbor Place with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Prestige Senior Living Arbor Place has 20 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.8
Friendliness
4.0
Care Services
3.4
Staff
2.3
Meals & Dining
2.3
Activities
3.5
Value for Cost
3.3
A Place for Mom has scored Prestige Senior Living Arbor Place with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Prestige Senior Living Arbor Place has 20 reviews with an average "overall experience" of 3.4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 20 reviews
M D - Family/friend
Assisted Living
April 23, 2024
Do not put your loved one in here
They refused to pick my family member up from the emergency room, repeatedly. Bland food. There are much better places for less money.
They raised the rent considerably so we got out of there. Don’t bother with this place unless you have No other options.
Response from Prestige Senior Living Arbor Place
April 30, 2024
Hi there, we're sorry to see this review. We'd like to discuss your concerns with you further, please reach out to us at your convenience.
anonymous - Resident/client
Assisted Living
June 23, 2022
Needs improvement
The chef we have is marvelous, but her hands are tied by a menu that comes from the prestige group and it is hard to work around sometimes. They could also offer more activities for the residents
anonymous - Family/friend
Memory Care
August 30, 2021
Better than what I can do at home. Hoping that it will get better.
They're not very good on communication. That's the number one drawback - their communication and follow-though is not the best. I think that they're understaffed, but I understand that everybody is right now. The staff they do have are new, inexperienced, and overwhelmed. They're very nice, but they're overwhelmed. There's just not enough of them to give the care the residents deserve, and my loved one has fallen a couple of times since moving in.
Debra Fenton - Family/friend
Memory Care
March 5, 2019
Caring staff
While they have had some recent challenges with staffing. The current staff seem to be truly caring individuals who try hard to make sure that all of the clients needs are met.
TKStout - Family/friend
Memory Care
December 13, 2018
Cannot recommend
We moved mom in at 2:00 p.m. on a Saturday. We had already moved her furniture in, so we were arriving with just mom and her personal effects. Her hospice worker stopped by a few hours later and discovered that no one had come in to meet mom or check on her. He went down and found a med tech and brought him back to mom's room. After they left, my sister and I decided to stay overnight, and we're so glad we did! By 10 a.m. the next morning NO ONE had come to check on mom, dispense her meds, or bring her any food. We called the public relations person and complained. One caregiver stopped by after that. However, the first thing she did was ask what mom's name was. Apparently she didn't even look at mom's file before she came in. When she saw mom was asleep, she left without taking any vitals or removing her meds from the room. A while later, someone from the kitchen came in to take her lunch order. They delivered it and picked up the tray later. We never saw another soul. Finally, at 3 p.m. I went down to reception and complained. Mom had been there for 24 hours and was receiving no care whatsoever. My sister and I had dispensed her meds (which were still in their original containers) and took care of her bathrooming needs. After that, three PAs came to mom's room to take care of her. Needless to say, we were nervous to leave mom alone there. Sadly, she passed away 10 days later, but because of our experience, I hesitate to recommend this place.
Anonymous - Family/friend
Memory Care
November 14, 2018
Best Assisted-Living place in Medford OR
Our Step-mom has made her home at Prestige Senior Living Arbor place Medford, OR for approximately 3-4 months. She is just so thrilled to be living in a place that is nice and clean with employees who want to be there working with the senior generation. Both the employees and residence are very friendly and welcoming.
My step-mom no longer has to worry about cooking meals for herself. She feels like she is living in a dream.
The view from her apartment is fantastic, she sees the mountains to the SE and loves to watch the stars at night. She could not ask for a better place to live.
We are happy to know she is in a place we can trust to care for her better then we were able to before she moved into Prestige.
Response from Prestige Senior Living Arbor Place
November 15, 2018
It makes our heart happy know that your step-mom is happy in our community and that your family is satisfied with our service. Thank you for the glowing review and giving us the opportunity to show how wonderful the staff at Arbor Place is!
Anonymous - Toured community
Memory Care
February 7, 2018
We're not needing assisted care at this point. A smaller-sized facility, so probably not suited to our specific needs at this time.
Laura - Family/friend
Memory Care
April 19, 2017
No good in their Expressions Memory Care
We had to pull our mom out from their memory care facility after only a month and a half. She gained 30 lbs in 2 weeks and was horribly bloated on her ankles and hands, the staff actually said "oh, I didn't really notice." They placed a roommate in with our mom [Removed] and yelled at her to get out everyour time my mom was just trying to be in her room, then they called my mom's doctor to complain that OUR mom had anger issues... because she was upset at being yelled at. When our mom got a bad stomach bug, they sent her to the hospital, when we brought back 3 days later, they hadn't cleaned the vomit or diarrhea off the carpet or walls yet. Her sheets were still missing and half her clothes were missing. It took us another 3 or 4 days to get them to finally locate her comforter. They are terribly understaffed, and absolutely awful communication skills, and really just failed at taking good care of our mother with alzheimers. We were so disappointed.
Anonymous - Toured community
Memory Care
December 19, 2015
Definitely Some Issues
They had some issues at the facility. They failed to shower my mother for three weeks. They did not clean her apartment or strip her beds, as they were suppose to in our agreement. They just claimed it was a communication issue. They have some employee issues and staffing issues though.
Anonymous - Family/friend
Memory Care
May 18, 2015
A good experience so far
We have had a good experience so far. Everything has been going good. It is a very clean facility. The staff is very nice.
Anonymous - Family/friend
Memory Care
May 7, 2015
Staff could be a little more professional
It was just very emotional for me to put my mother there. I think the staff could be a little more professional and not so much kidding around. They shouldn't have personal talks. My mother very seldom has her clothes on and I see other people walking around with her clothes on. Her costume jewelry is missing. The snacks I bring her go missing. I also think the bathrooms should be cleaned more. My overall rating is 3 stars.
Anonymous - Toured community
Memory Care
April 23, 2015
My fathers house...
Its a beautiful place,but due to my fathers point of view ,hes no longer there.
Dad insisted on going back home over all,the facility is great!
I've been there a couple of times,and when I was there,the staff was excellent!
I'm in Ohio so my sister was there mostly,while there,no issues.
I think that is the place my father should be,not at his residences ,but around people that will make sure he is safe.
Home is where dad would rather be.
No changing that!
Family Member - Family/friend
Memory Care
September 8, 2014
I think they are doing a pretty good job
I think they are doing a pretty good job, but my mom isn't entirely happy. It's clean, and the staff is friendly, and they are responsive. I know she would like more food choices, and there seems to be less people here than the place she moved from, there were more people to mingle with there that she likes. It seems like a lot of the places we looked at had more medical facilities, where this place was more social. The layout of the room was perfect, and she has a great view.
Anonymous - Toured community
Memory Care
June 6, 2014
June 2 tour. Larger facilit...
June 2 tour. Larger facility, similar to Meadowlark but with more going on. I liked the monthly 'themes'. Rep knew patients, spoke to those in Memory Care side very lovingly. The 1-bedroom was very nice. Possibly too busy for Dad.
Anonymous - Family/friend
Memory Care
April 21, 2014
We really liked the openness, airiness, and the friendliness of the staff.
We really liked the openness, airiness, and the friendliness of the staff. My 3 for this community is that my dad is used to 24/7 care. We’re not sure if it’s a good fit for my dad. On St. Patrick’s Day they had a gathering and I visited unexpectedly. I was pleasantly surprised to see my dad involved with other residents and an entertainer who had come in. The have afternoon gatherings.
Whenever we consider a community for our families, we always have to check out a community. The two communities that are with my dad take great care of him.
Anonymous - Family/friend
Memory Care
December 19, 2013
Generally very happy with the service...
Generally very happy with the services provided to my two loved ones, one in assisted living and one in memory care. The facility is nicely appointed and they report that the food is good. The staff is very friendly and helpful and anxious to please. As with any service provider, its a good idea to follow-up and make certain that you get clarity and fully understand who (family or facility) is responsible for any given item/situation. They do not appear to be understaffed, as this sort of facilities sometimes are and have delivered the promised services.
Overall, I have only good feelings about the Arbor Place facility and staff.
Son - Family/friend
Memory Care
November 21, 2013
Working Well!
The value is a hard one because the price of the service plan has gone up from when we first put dad in there. I'm still a little bit confused about why. I guess their initial assessment was too early and when the cost went up it was based on the first 30 days when his behavior was absolutely terrible due to dementia. I think they needed to get a finer adjustment on his meds. We finally got his meds under control and now it's working really well so hopefully the price will go down next month.
I like, her name is Eunice, she's like a supervisor of the caregivers. She is always nice whenever I call. I like her a lot.
Arbor Terrace like a resort and the food is really good. We ate there and it's 10x than the food at the last place. It's 3 levels. They have a little theater room with a big flat screen TV. There's even a pool table and a shuffle board game. There is a reading area.
They have a section of memory care. We toured the memory care side. The lady that supervises that is very in tune with providing activities for the residents and they seem happy. They have a blended environment where my parents stay in the assisted living but if dad needs to go to memory care they take him there.
Daughter - Family/friend
Memory Care
October 25, 2013
Mom is in Independent Living
They recently have changed ownership within the last couple of weeks. We didn't know was happening until after it happened. I think it's fine but it's always a change and it affects all the people who work there which of course affects all the residents. It was a little uncertain for a while because they didn't know if anyone was going to lose their jobs. If I had a question about the bill I wasn't sure who to contact.
Both my brother and I thought that I would just go and visit mom and purchase groceries and take mom to appointments since I living in the same town. I would say that I don't know how she would get the things she needed if I wasn't there doing them for her. She has short term memory issues so it hard for her to remember to do small things like buy more toilet paper. She's in the independent living so there are meals and housekeeping. The housekeeping is okay. I think the meals that I've had there are not incredible, they're just okay. They do offer activities.
A real plus is the folks that work there have an understanding for people who are having memory loss issues since they have memory care. I appreciate that because although mom is independent she does have some memory loss issues and the last thing we want in someone to get impatient with her.
A Place For Mom Customer - Toured community
Memory Care
August 2, 2013
Really like Melinda, the Sa...
Really like Melinda, the Sales Manager here. She has followed up w/me several times trying to get someone to come and take a tour. I would like K to check this place out. Pricing starts at $2,490 for no level of care studio. $375 extra/mo give 15 hrs of assistance/mo-level one care.
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
This is a good place but too many lat...
This is a good place but too many late stage Alzheimers patients mixed in with the moderate stage patients.
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Frequently Asked Questions about Prestige Senior Living Arbor Place
Prestige Senior Living Arbor Place offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Prestige Senior Living Arbor Place 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (541) 773-5380 to reach a resident at Prestige Senior Living Arbor Place.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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