About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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Prestige Senior Living Arbor Place

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3150 Juanipero Way, Medford, OR 97504

For pricing & availability:
(866) 374-4058
1.0
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7.6
Review score
557 reviews
31 facilities
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Prestige Senior Living Arbor Place
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anonymous
-
Child of resident/client
4.0
Better than what I can do at home. Hoping that it will get better.
They're not very good on communication. That's the number one drawback - their communication and follow-though is not the best. I think that they're understaffed, but I understand that everybody is right now. The staff they do have are new, inexperienced, and overwhelmed. They're very

About the facility
Prestige Senior Living Arbor Place

Prestige Senior Living Arbor Place is a traditional community lined with vibrant trees. The interior features large windows that enable plenty of natural light to adorn the space. The community is surrounded by five golf courses, with one being a country club that offers fine dining, swimming, tennis, and pickleball. The area also offers lots of local restaurants and wineries for you to visit. Additionally, the local medical campus is conveniently nearby to enable easy access to appointments.

Prestige of Arbor Place is known for its exceptional care and services. The community’s goal is to provide a safe space for residents to live happily and freely. The well-versed staff aims to foster a home-like environment to help residents feel comfortable. Currently, this community accommodates assisted living and memory care lifestyles. Come experience the wonders of joining a community that prioritizes your well-being.

Services and Amenities

Every day at Prestige of Arbor Place feels like a new adventure. The community is constantly hosting a colorful array of events and activities to keep residents happily engaged and active. In addition to the community’s regular programming, they also offer a specialized memory care program — Expressions. The program enables residents diagnosed with Alzheimer’s...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Prestige Senior Living Arbor Place

Total monthly costs depend on room type, select services, and the level of care needed.

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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Prestige Senior Living Arbor Place community exterior
Prestige Senior Living Arbor Place

3150 Juanipero Way, Medford, OR 97504

Brookdale Medford
Brookdale Medford

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The Springs at Veranda Park residents
The Springs at Veranda Park

1641 Veranda Park Drive, Medford, OR 97504

Bonaventure of Medford indoor common area
Bonaventure of Medford

2530 E Mcandrews Rd, Medford, OR 97504

1.0
Review score
20 reviews
1.0
Review score
20 reviews
5 star
15%
4 star
40%
3 star
35%
2 star
5%
1 star
5%
9.4
Review score
62 reviews
9.4
Review score
62 reviews
5 star
59%
4 star
27%
3 star
8%
2 star
3%
1 star
3%
8.7
Review score
14 reviews
8.7
Review score
14 reviews
5 star
72%
4 star
21%
3 star
7%
2 star
0%
1 star
0%
8.7
Review score
20 reviews
8.7
Review score
20 reviews
5 star
50%
4 star
30%
3 star
5%
2 star
5%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

Moving Help

Assists with expenses related to relocating and settling in.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

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Active promotion

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Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Prestige Senior Living Arbor Place

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Professional Chef
  • Room Service
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • Low / No Sodium
  • No Sugar
  • Meals Provided

Room Amenities

  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Indoor Common Areas
  • Computer or Media Center
  • Meeting Room
  • Barber Shop
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Library
  • TV Lounge

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Trivia Games
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Cards / Pinochle Club
  • Day Trips and Outings
  • Bible Study Group
  • Cooking Classes
  • Dances
  • Community Service Organizations
  • Activities Off-site
  • Current Events Club
  • Karaoke
  • Reminiscence Programs
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Community Service Programs
  • BBQs or Picnics
  • Art Classes
  • Birthday Parties
  • Wine Tasting
  • Live Musical Performances
  • Stretching Classes
  • Bridge Club
  • Activities On-site
  • Resident Band or Musicians
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Holiday Parties
  • Happy Hour
  • Protestant Services
  • Cooking Club

Reviews

for Prestige Senior Living Arbor Place

1Review score20 reviews
1.0
Review score
20 reviews
5 star
15%
4 star
40%
3 star
35%
2 star
5%
1 star
5%
Prestige Care
7.5
Review score556 reviews31 communities
Write a review
A Place for Mom has scored Prestige Senior Living Arbor Place with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Prestige Senior Living Arbor Place has 20 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.8
Friendliness
4.0
Care Services
3.4
Staff
2.3
Meals & Dining
2.3
Activities
3.5
Value for Cost
3.3
A Place for Mom has scored Prestige Senior Living Arbor Place with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Prestige Senior Living Arbor Place has 20 reviews with an average "overall experience" of 3.4 out of 5.
Parent company
Prestige Care
7.5
Review score556 reviews31 communities
Logo for Prestige Care
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 20 reviews
M D - Family/friend
Assisted Living
April 23, 2024
1.0
Do not put your loved one in here
They refused to pick my family member up from the emergency room, repeatedly. Bland food. There are much better places for less money. They raised the rent considerably so we got out of there. Don’t bother with this place unless you have No other options.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Prestige Senior Living Arbor Place
April 30, 2024
Hi there, we're sorry to see this review. We'd like to discuss your concerns with you further, please reach out to us at your convenience.
anonymous - Resident/client
Assisted Living
June 23, 2022
3.0
Verified Review
Needs improvement
The chef we have is marvelous, but her hands are tied by a menu that comes from the prestige group and it is hard to work around sometimes. They could also offer more activities for the residents
Cleanliness
2
Friendliness
1
Staff
1
Meals & Dining
1
Activities
3
Value for Cost
3
anonymous - Family/friend
Memory Care
August 30, 2021
4.0
Verified Review
Better than what I can do at home. Hoping that it will get better.
They're not very good on communication. That's the number one drawback - their communication and follow-though is not the best. I think that they're understaffed, but I understand that everybody is right now. The staff they do have are new, inexperienced, and overwhelmed. They're very nice, but they're overwhelmed. There's just not enough of them to give the care the residents deserve, and my loved one has fallen a couple of times since moving in.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Debra Fenton - Family/friend
Memory Care
March 5, 2019
4.0
Caring staff
While they have had some recent challenges with staffing. The current staff seem to be truly caring individuals who try hard to make sure that all of the clients needs are met.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Activities
3
TKStout - Family/friend
Memory Care
December 13, 2018
2.5
Cannot recommend
We moved mom in at 2:00 p.m. on a Saturday. We had already moved her furniture in, so we were arriving with just mom and her personal effects. Her hospice worker stopped by a few hours later and discovered that no one had come in to meet mom or check on her. He went down and found a med tech and brought him back to mom's room. After they left, my sister and I decided to stay overnight, and we're so glad we did! By 10 a.m. the next morning NO ONE had come to check on mom, dispense her meds, or bring her any food. We called the public relations person and complained. One caregiver stopped by after that. However, the first thing she did was ask what mom's name was. Apparently she didn't even look at mom's file before she came in. When she saw mom was asleep, she left without taking any vitals or removing her meds from the room. A while later, someone from the kitchen came in to take her lunch order. They delivered it and picked up the tray later. We never saw another soul. Finally, at 3 p.m. I went down to reception and complained. Mom had been there for 24 hours and was receiving no care whatsoever. My sister and I had dispensed her meds (which were still in their original containers) and took care of her bathrooming needs. After that, three PAs came to mom's room to take care of her. Needless to say, we were nervous to leave mom alone there. Sadly, she passed away 10 days later, but because of our experience, I hesitate to recommend this place.
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
2
Activities
5
Anonymous - Family/friend
Memory Care
November 14, 2018
5.0
Best Assisted-Living place in Medford OR
Our Step-mom has made her home at Prestige Senior Living Arbor place Medford, OR for approximately 3-4 months. She is just so thrilled to be living in a place that is nice and clean with employees who want to be there working with the senior generation. Both the employees and residence are very friendly and welcoming. My step-mom no longer has to worry about cooking meals for herself. She feels like she is living in a dream. The view from her apartment is fantastic, she sees the mountains to the SE and loves to watch the stars at night. She could not ask for a better place to live. We are happy to know she is in a place we can trust to care for her better then we were able to before she moved into Prestige.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Prestige Senior Living Arbor Place
November 15, 2018
It makes our heart happy know that your step-mom is happy in our community and that your family is satisfied with our service. Thank you for the glowing review and giving us the opportunity to show how wonderful the staff at Arbor Place is!
Anonymous - Toured community
Memory Care
February 7, 2018
3.0
We're not needing assisted care at this point. A smaller-sized facility, so probably not suited to our specific needs at this time.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Laura - Family/friend
Memory Care
April 19, 2017
1.5
No good in their Expressions Memory Care
We had to pull our mom out from their memory care facility after only a month and a half. She gained 30 lbs in 2 weeks and was horribly bloated on her ankles and hands, the staff actually said "oh, I didn't really notice." They placed a roommate in with our mom [Removed] and yelled at her to get out everyour time my mom was just trying to be in her room, then they called my mom's doctor to complain that OUR mom had anger issues... because she was upset at being yelled at. When our mom got a bad stomach bug, they sent her to the hospital, when we brought back 3 days later, they hadn't cleaned the vomit or diarrhea off the carpet or walls yet. Her sheets were still missing and half her clothes were missing. It took us another 3 or 4 days to get them to finally locate her comforter. They are terribly understaffed, and absolutely awful communication skills, and really just failed at taking good care of our mother with alzheimers. We were so disappointed.
Cleanliness
1
Friendliness
2
Value for Cost
0.5
Care Services
2
Activities
0.5
Anonymous - Toured community
Memory Care
December 19, 2015
2.5
Verified Review
Definitely Some Issues
They had some issues at the facility. They failed to shower my mother for three weeks. They did not clean her apartment or strip her beds, as they were suppose to in our agreement. They just claimed it was a communication issue. They have some employee issues and staffing issues though.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
1.5
Care Services
1.5
Activities
2.5
Anonymous - Family/friend
Memory Care
May 18, 2015
4.0
Verified Review
A good experience so far
We have had a good experience so far. Everything has been going good. It is a very clean facility. The staff is very nice.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
May 7, 2015
3.0
Verified Review
Staff could be a little more professional
It was just very emotional for me to put my mother there. I think the staff could be a little more professional and not so much kidding around. They shouldn't have personal talks. My mother very seldom has her clothes on and I see other people walking around with her clothes on. Her costume jewelry is missing. The snacks I bring her go missing. I also think the bathrooms should be cleaned more. My overall rating is 3 stars.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
3
Activities
4
Anonymous - Toured community
Memory Care
April 23, 2015
5.0
Verified Review
My fathers house...
Its a beautiful place,but due to my fathers point of view ,hes no longer there. Dad insisted on going back home over all,the facility is great! I've been there a couple of times,and when I was there,the staff was excellent! I'm in Ohio so my sister was there mostly,while there,no issues. I think that is the place my father should be,not at his residences ,but around people that will make sure he is safe. Home is where dad would rather be. No changing that!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Family Member - Family/friend
Memory Care
September 8, 2014
3.5
Verified Review
I think they are doing a pretty good job
I think they are doing a pretty good job, but my mom isn't entirely happy. It's clean, and the staff is friendly, and they are responsive. I know she would like more food choices, and there seems to be less people here than the place she moved from, there were more people to mingle with there that she likes. It seems like a lot of the places we looked at had more medical facilities, where this place was more social. The layout of the room was perfect, and she has a great view.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Anonymous - Toured community
Memory Care
June 6, 2014
3.0
Verified Review
June 2 tour. Larger facilit...
June 2 tour. Larger facility, similar to Meadowlark but with more going on. I liked the monthly 'themes'. Rep knew patients, spoke to those in Memory Care side very lovingly. The 1-bedroom was very nice. Possibly too busy for Dad.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Family/friend
Memory Care
April 21, 2014
5.0
Verified Review
We really liked the openness, airiness, and the friendliness of the staff.
We really liked the openness, airiness, and the friendliness of the staff. My 3 for this community is that my dad is used to 24/7 care. We’re not sure if it’s a good fit for my dad. On St. Patrick’s Day they had a gathering and I visited unexpectedly. I was pleasantly surprised to see my dad involved with other residents and an entertainer who had come in. The have afternoon gatherings. Whenever we consider a community for our families, we always have to check out a community. The two communities that are with my dad take great care of him.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
December 19, 2013
4.0
Verified Review
Generally very happy with the service...
Generally very happy with the services provided to my two loved ones, one in assisted living and one in memory care. The facility is nicely appointed and they report that the food is good. The staff is very friendly and helpful and anxious to please. As with any service provider, its a good idea to follow-up and make certain that you get clarity and fully understand who (family or facility) is responsible for any given item/situation. They do not appear to be understaffed, as this sort of facilities sometimes are and have delivered the promised services. Overall, I have only good feelings about the Arbor Place facility and staff.
Cleanliness
4
Friendliness
5
Value for Cost
4.5
Care Services
4
Activities
4
Son - Family/friend
Memory Care
November 21, 2013
4.0
Verified Review
Working Well!
The value is a hard one because the price of the service plan has gone up from when we first put dad in there. I'm still a little bit confused about why. I guess their initial assessment was too early and when the cost went up it was based on the first 30 days when his behavior was absolutely terrible due to dementia. I think they needed to get a finer adjustment on his meds. We finally got his meds under control and now it's working really well so hopefully the price will go down next month. I like, her name is Eunice, she's like a supervisor of the caregivers. She is always nice whenever I call. I like her a lot. Arbor Terrace like a resort and the food is really good. We ate there and it's 10x than the food at the last place. It's 3 levels. They have a little theater room with a big flat screen TV. There's even a pool table and a shuffle board game. There is a reading area. They have a section of memory care. We toured the memory care side. The lady that supervises that is very in tune with providing activities for the residents and they seem happy. They have a blended environment where my parents stay in the assisted living but if dad needs to go to memory care they take him there.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Daughter - Family/friend
Memory Care
October 25, 2013
3.5
Verified Review
Mom is in Independent Living
They recently have changed ownership within the last couple of weeks. We didn't know was happening until after it happened. I think it's fine but it's always a change and it affects all the people who work there which of course affects all the residents. It was a little uncertain for a while because they didn't know if anyone was going to lose their jobs. If I had a question about the bill I wasn't sure who to contact. Both my brother and I thought that I would just go and visit mom and purchase groceries and take mom to appointments since I living in the same town. I would say that I don't know how she would get the things she needed if I wasn't there doing them for her. She has short term memory issues so it hard for her to remember to do small things like buy more toilet paper. She's in the independent living so there are meals and housekeeping. The housekeeping is okay. I think the meals that I've had there are not incredible, they're just okay. They do offer activities. A real plus is the folks that work there have an understanding for people who are having memory loss issues since they have memory care. I appreciate that because although mom is independent she does have some memory loss issues and the last thing we want in someone to get impatient with her.
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
A Place For Mom Customer - Toured community
Memory Care
August 2, 2013
3.0
Verified Review
Really like Melinda, the Sa...
Really like Melinda, the Sales Manager here. She has followed up w/me several times trying to get someone to come and take a tour. I would like K to check this place out. Pricing starts at $2,490 for no level of care studio. $375 extra/mo give 15 hrs of assistance/mo-level one care.
Cleanliness
3
Friendliness
5
Value for Cost
3
Care Services
3
Activities
3
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
4.0
Verified Review
This is a good place but too many lat...
This is a good place but too many late stage Alzheimers patients mixed in with the moderate stage patients.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 20 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Oregon regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Oregon regulations for Assisted Living.

Frequently Asked Questions
about Prestige Senior Living Arbor Place

Prestige Senior Living Arbor Place offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Prestige Senior Living Arbor Place 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (541) 773-5380 to reach a resident at Prestige Senior Living Arbor Place.

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4 star
30%
3 star
5%
2 star
5%
1 star
10%
1bd, 2bd, Studio
Bonaventure of Medford is an Independent Living, Assisted Living, and Memory Care Community and is the newest of its kind in Southern Oregon. Bonaventure of Medford offers state-of-the-art amenities allowing residents to live life on their terms.Suites OverviewPrivate and Semi-Private Senior...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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