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Pointe At Kirby Gate

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6480 Quince Road, Memphis, TN 38119

For more information about senior living options:
(866) 374-4058
8.5
Review score
54 reviews
Add review
8.5
Review score
54 reviews
5 star
39%
4 star
33%
3 star
24%
2 star
0%
1 star
4%
See all reviews
7.8
Review score
1106 reviews
24 facilities
Pointe At Kirby Gate
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Pointe At Kirby Gate
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Anonymous
-
Child of resident/client
4.0
Timely compassion
The Pointe at Kirby Gate was the only place that agreed to admit my father who was actively dying and needed hospice to their facility. This allowed my parents to be together until he passed four days after moving in. I will forever be grateful to the Pointe for that.

About the facility
Pointe At Kirby Gate

Situated near Tennessee State Route 385, the Pointe at Kirby Gate offers seniors quality assisted living and memory care in the eastern part of Memphis. This elegant, traditionally styled community building features a welcoming front veranda, Southern charm, and lush landscaping. This conveniently located community allows residents easy access to metropolitan resources.

As the largest city on the Mississippi River, Memphis offers many cultural and recreational resources for seniors. Lifelong learners can visit the National Civil Rights Museum, the Pink Palace Museum and Planetarium, and the Mississippi River Museum. As an epicenter for rhythm and blues, Memphis is also home to Elvis’ Graceland and the blues clubs along the famous Beale Street. Experience Southern culture and cuisine by attending the Beale Street Music Festival and the World Championship Barbecue Cooking Contest hosted annually in Memphis. Eligible veterans can discover community support and local resources through the Memphis Vet Center. At Pointe at Kirby Gate, you are encouraged to pursue your passions.

Community Details

Feel confident in the luxurious atmosphere of the Pointe at Kirby Gate. Staff is available 24 hours a day to provide personalized care and assistance with daily living activities. This community takes a holistic approach to memory care through its...

Read more

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Pointe At Kirby Gate

Healthcare Services

  • High Acuity Care
  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • Gluten-free
  • Guest Meals
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Pureed Meals
  • Special Dining Programs
  • Room Service
  • Professional Chef
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV
  • Garden View

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Outdoor Common Areas
  • Private Bath
  • Outside Patio
  • Central Fireplace

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Live Well Programs
  • Art Classes
  • BBQs or Picnics
  • Quilting or Sewing Club
  • Birthday Parties
  • Live Musical Performances
  • Reminiscence Programs
  • Christian Services
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Community Service Programs
  • Live Dance or Theater Performances
  • Holiday Parties
  • Happy Hour
  • Protestant Services
  • Catholic Services
  • Stretching Classes
  • Gardening Club
  • Intergenerational Programs
  • Activities On-site
  • Day Trips and Outings
  • Other Religious Services
  • Visiting Chaplain or Priest
  • Cards / Pinochle Club
  • Bible Study Group
  • Book Club
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Trivia Games
  • Activities Off-site
  • Walking Club
  • Karaoke
  • Current Events Club
  • Choir / Singing Club
  • Dances

Compare

Pointe At Kirby Gate
Pointe At Kirby Gate

6480 Quince Road, Memphis, TN 38119

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StoryPoint Germantown

6300 Briarcrest Ave, Germantown, TN 38120

The Summit of Germantown
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8.5
Review score
54 reviews
8.5
Review score
54 reviews
5 star
39%
4 star
33%
3 star
24%
2 star
0%
1 star
4%
9.6
Review score
19 reviews
9.6
Review score
19 reviews
5 star
85%
4 star
5%
3 star
5%
2 star
0%
1 star
5%
9.4
Review score
9 reviews
9.4
Review score
9 reviews
5 star
89%
4 star
0%
3 star
11%
2 star
0%
1 star
0%
9.1
Review score
45 reviews
9.1
Review score
45 reviews
5 star
52%
4 star
33%
3 star
11%
2 star
4%
1 star
0%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Reviews

for Pointe At Kirby Gate

8.5Review score54 reviews
8.5
Review score
54 reviews
5 star
39%
4 star
33%
3 star
24%
2 star
0%
1 star
4%
Tarantino Properties, Inc
7.8
Review score1106 reviews24 communities
Write a review
A Place for Mom has scored Pointe At Kirby Gate with 8.5 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Pointe At Kirby Gate has 54 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.3
Care Services
3.8
Staff
3.9
Meals & Dining
3.7
Activities
3.8
Value for Cost
4.0
A Place for Mom has scored Pointe At Kirby Gate with 8.5 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Pointe At Kirby Gate has 54 reviews with an average "overall experience" of 4 out of 5.
Parent company
Logo for Tarantino Properties, Inc
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 54 reviews
Anonymous - Family/friend
Assisted Living
October 29, 2024
3.0
Verified Review
Review for Pointe At Kirby Gate
I was in need of a place quickly. I would not recommend to others.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
2
Activities
4
Value for Cost
2
Anonymous - Family/friend
Assisted Living
October 15, 2024
4.0
Verified Review
Timely compassion
The Pointe at Kirby Gate was the only place that agreed to admit my father who was actively dying and needed hospice to their facility. This allowed my parents to be together until he passed four days after moving in. I will forever be grateful to the Pointe for that.
Cleanliness
3
Friendliness
4
Staff
4
Meals & Dining
2
Activities
3
Value for Cost
4
Anonymous - Family/friend
Memory Care
September 27, 2024
3.0
Verified Review
Pointe at Kirby Gate review
It is very unorganized at Pointe at Kirby Gate. The wall TV broke in the sitting area. They changed management and there have been no upgrades to the facility but yet they are trying to increase the cost to live there. Positive: some of the staff are very nice and professional & the food is on point.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
2
Janice - Family/friend
Memory Care
August 22, 2024
4.0
Verified Review
Would recommend!!!
The small size makes it more personalized and "home-like" ; the way the staff smiles, speaks, and takes a few minutes for residents. A new director has just been hired and positive changes are being made: Family night every 3rd week of the month; making an on-site psychiatrist available; the hiring of a Dir of Nursing. I think we are headed toward all 5's with the new adm.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 6, 2024
3.0
Verified Review
Medium size and comfortable
We like the location, staff, and cleanliness. They could improve on a little landscape flaw near the entrance. There's only 7 parking spaces outside the gate. It's a little tight if you have a large vehicle.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
July 18, 2024
4.0
Verified Review
Exceptional care
There is always room for improvement, but I don't have any complaints about the staff or facilities. Staff is very helpful. Feel free to ask them about anything or express any needs you might have. They go the extra mile.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
RHG - Family/friend
Assisted Living
June 14, 2024
5.0
Verified Review
Review for Pointe At Kirby Gate
They made a change in staff which improved care. My Aunt was dehydrated and hospitalized because of it. New Dir. made significant changes, added more activities for the secured side. Staffing change- more care for patients. I would recommend this facility.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Sharon B - Family/friend
Assisted Living
May 3, 2024
5.0
Good attitudes and caring and friendly personnel!
My sister has been a resident of the Pointe at Kirby Gate for over eight years now. Since the new Director [name removed] has taken over I have seen more joy, more activities and an overall better atmosphere.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Brenda F - Family/friend
Assisted Living
May 1, 2024
1.0
Lack of care and communication
My 93 year old neighbor who has dementia moved in February of 2024. She still does not have an emergency pendant. The staff is not friendly and no one speaks. I could not get answers to my questions regarding my friend’s care so I tried to email the Director who is there most of the times I am there but she is busy. She has yet to answer my email from April 2024. I am not sure she is getting bathed and often has the same clothes on for two days.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
2
Value for Cost
1
Anonymous - Family/friend
Memory Care
April 24, 2024
5.0
Verified Review
Friendly
Pointe at Kirby Gate is a very friendly and caring place for your loved ones.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
5
Janice - Family/friend
Assisted Living
April 5, 2024
5.0
The First Two Months at The Point
My mom has been a resident at The Point at Kirby Gate for two months. So far, I am pleased and she is, too!!! She tells me at every visit they are so good to her, and that is so important!! Her room is small but very nice! It overlooks the courtyard with a nice view from her double windows. She has room for a double bed, a triple dresser, an end table and a love seat. She likes the food but says sometimes the portions are too small. She loves that they have her cup of coffee sitting at her table every morning at breakfast. She enjoys talking to the ladies who sit at her table. She can’t hear any more and but the ladies are very sweet about making sure she knows what they say. It is a warm, friendly environment. We feel blessed she has a wonderful place where she is well taken care of every day!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jerry - Family/friend
Assisted Living
February 8, 2024
5.0
Verified Review
Grateful Wife
I've been extremely satisfied.I am so pleased with our selection of the pointe at Kirby Gate. Management went above and beyond to help me get my husband moved as we were under a time crunch. He's so much improved since we've been here.I selected the pointe cause it's 2 minutes from our home. So convenient.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Wendy I - Family/friend
Memory Care
February 1, 2024
5.0
Verified Review
Pointe at Kirby Gate Review
The facility is the right size, and the staff is very nice and takes good care of my dad. [name removed] has been very kind and caring to us. She was a big factor in our decision when choosing The Pointe at Kirby Gate. We watched her interaction with the residents and new this was the best place for my dad. [name removed], [name removed], [name removed], [name removed], [name removed], and [name removed] are super nice and work extra hard. [name removed] is the most pleasant and concerned nurse. [name removed] is the most thorough and detailed resident assistant. I wish they had more help. They work very hard. Memory Care residents require more assistance. I am comfortable with my dad being there as long as there are caring staff members as these.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Kazmet Y Lovelace - Family/friend
Memory Care
January 25, 2024
1.0
Horrible...worst day of my life...l honestly can't rate them without crying
My mother was there 14 days broken hip& bed sores...l dont know what happened during her stay but l hate it did happen l took her out . I understand they going to fall but bed sores after 14 day stay...l cried for days my mama 76 years old with dementia she is my whole life but this place wasn't right for her...all l will say is please please visit everyday make sure they are okay cause if l had just left her l don't know what would have happened l saw alot those 14 days that was really bad & that's why my mom is home safe with me...Please Please follow your first mind...the workers were very nice but l cant believe they did my mom like this they all were just being fake in our face the whole time....
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
Activities
1
Value for Cost
2
Anonymous - Family/friend
Memory Care
November 29, 2023
3.0
Verified Review
our families experience
Based on the experience we have had so far, there is always room for improvement.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
3
Tammi - Family/friend
Assisted Living
June 6, 2023
4.0
Verified Review
Review for Pointe At Kirby Gate
We picked this community, because of the price and convenient location.They've had several changes in management over the last year which I find concerning. There's been a lot of turnover in management which does not make me happy. Mom is happy and fine though
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
3
Anonymous - Family/friend
Memory Care
May 2, 2023
4.0
Verified Review
Activities are great for Assisted Living area; but none for Memory Care unit.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
3
Meals & Dining
4
Activities
1
Value for Cost
4
Tasha - Family/friend
Memory Care
April 24, 2023
3.0
Verified Review
Would not recommend.
My Father would be alive today if he hadn't fallen on that hard floor 3 times. Hitting his head at least one time with a knot resulting. The meals prepared were terrible. Very unprofessional. My father went to rehab, and right before his release, the social worker told me Kirby Gate informed them that my Father was not allowed to return there. I scrambled to find a place for my dad. I was able to get his personals out before the end of that month, and I asked them for a refund for the remaining time, they never replied, therefore they stole money from me. Unfortunately, my Father passed away on [date removed]. Kirby Point is a horrible facility for Dementia patients.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
March 3, 2023
3.0
Verified Review
Review for Pointe At Kirby Gate
The actual care was fine - Dad's room was kept clean and he was kept clean, and they reported his cellulitis and got him to the hospital quickly. But the business side of the community is horrible. The nurses and caretakers were great, I have no complaints about them, but the administration is a nightmare. First; they tried to bill me [amount removed] more than the lease said and the excuse was "oh we never read the lease." Then, I was promised in writing by text message that first month would be pro-rated - nope, failed to honor that. My dad was treated quite well, but I was treated extremely poorly as the payer on this bill. I felt like they made every effort to effectively steal money by trying to charge me [amount removed] more, by going back on their word about pro-rating, and then by terminating the lease but still expecting me to pay. I had a horrendous experience with this facility.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
anonymous - Family/friend
Assisted Living
February 23, 2023
3.0
Verified Review
Great community but their food stinks.
It's a nice place overall. They take good care of my loved one. But the food has not been good at all. They told me it would be good, home cooked meals. But everything is deep fried, and they serve lunch leftovers at dinner. They also think cabbage and potatoes is a whole meal. For as much as we're paying, they should have better food.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
2
Activities
3
Value for Cost
3
Viewing 1-20 out of 54 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about Pointe At Kirby Gate

Pointe At Kirby Gate offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Pointe At Kirby Gate 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 584-0211 to reach a resident at Pointe At Kirby Gate.

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1 star
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Studio, 1bd, 2bd, Semi-Private
Opus provides residents with a lifestyle focused on wellness and meaningful social connections. Our independent living apartments, independent living cottages, assisted living options, and dementia care options allow us to provide individualized care and assistance to everyone who calls our...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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