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13800 Coppermine Rd Ste 100, Herndon, VA 20171
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Hank
-
Spouse or partner of resident/client
4.0
They Try Hard to Make Sure Clien's Needs are Satisfied
Originally we started out needing someone during the day a few days a week. Then I needed someone in the evening a couple days a week as well. They weren't as able to take care of the evening shift. A couple of the people who were supposed to come didn't show. But Options as a company are very responsive. They really tried to work out that evening shift for us, but I ended up having to go to another agency for the evening shift. For the most part, my needs were satisfied with Options. It was only when I added an additional requirement that they couldn't accommodate, but it wasn't for lack of them trying. And I'm very satisfied with them. I kept them for the day shift. I've had two different caretakers. The first one was very good and stayed with us a long time. I considered her a family member. She was great with my loved one, she cooked, and she tried to get us on a healthy diet. It was good fit. The second person is very good as well, just different. Each person has different types of things they focus on. She calls us sir and ma'am. If she sees me going to the laundry, she says no sir, I'll take care of that. They've both been very good but have different skill sets.
About the facility Options For Senior America - Western Fairfax County
Options For Senior America - Western Fairfax County in Herndon, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Home Care
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Options For Senior America - Western Fairfax County
13800 Coppermine Rd Ste 100, Herndon, VA 20171
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Starting rate
--Starting rate
Starting at $XX/hrStarting rate
Starting at $XX/hrStarting rate
Starting at $XX/hrBathing/dressing
No
Bathing/dressing
Yes
Bathing/dressing
Yes
Bathing/dressing
Yes
Household chores
No
Household chores
Yes
Household chores
Yes
Household chores
Yes
Mobility monitoring or transfers
No
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
Yes
Mobility monitoring or transfers
Yes
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Care types offered
1
Home Care
Reviews
for Options For Senior America - Western Fairfax County
Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.4
Care Services
4.4
Staff
5.0
Meals & Dining
Activities
4.3
Value for Cost
4.3
Parent company
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
Hank - Family/friend
Home Care
May 20, 2021
They Try Hard to Make Sure Clien's Needs are Satisfied
Originally we started out needing someone during the day a few days a week. Then I needed someone in the evening a couple days a week as well. They weren't as able to take care of the evening shift. A couple of the people who were supposed to come didn't show. But Options as a company are very responsive. They really tried to work out that evening shift for us, but I ended up having to go to another agency for the evening shift. For the most part, my needs were satisfied with Options. It was only when I added an additional requirement that they couldn't accommodate, but it wasn't for lack of them trying. And I'm very satisfied with them. I kept them for the day shift. I've had two different caretakers. The first one was very good and stayed with us a long time. I considered her a family member. She was great with my loved one, she cooked, and she tried to get us on a healthy diet. It was good fit. The second person is very good as well, just different. Each person has different types of things they focus on. She calls us sir and ma'am. If she sees me going to the laundry, she says no sir, I'll take care of that. They've both been very good but have different skill sets.
Anonymous - Toured community
Home Care
January 16, 2017
I appreciated [Removed] knowledge of coordinating in-home care and his concern about my Mom. His company is bonded and licensed and performs seven year background checks. Another plus is their caregivers will do light housekeeping, cooking and laundry when not busy with patients. I would have selected this company if we had not decided to move Mom out of state. Impressed with the timely communication by [Removed]. Thanks!
Anonymous
Home Care
November 23, 2016
Very Helpful!!
The caregiver that goes to my mother's home is consistent. My mother really enjoys her company. I am very happy with our decision to choose this the Options For Senior America.
Anonymous - Family/friend
Home Care
September 22, 2016
They worked with us!
It was a struggle at first but we have finally worked out the minor issues in getting the caregivers we needed. The caregivers we currently have are nice. Some do light housekeeping and one of them is solely for companionship and care. I would suggest asking the service up front if they are able to handle the care needs you are looking for. This service is better than others I have looked into.
Darren K. - Toured community
Home Care
August 30, 2016
Excellent!
I've had them to provide service for my mother since December 2015 and they are excellent!
Mary W. - Toured community
Home Care
August 21, 2016
All 5 rating!
We give the caregivers Mahalet and Slina an all 5 rating for their compassion, attitude, dependability and competency.
Jaquelyn S. - Toured community
Home Care
April 15, 2016
Great Care provider!
I like the compassion, attitude, dependability and the competency of the care Magaret [removed]. Her interaction with my mother is great! I would recommend Options any time.
Anonymous - Family/friend
Home Care
February 16, 2016
Not Reliable
Options for Senior America is not a very reliable, does not show up when needed. They also could not provide staff consistantly. I will be looking into other options for my mother.
Anonymous - Family/friend
Home Care
February 10, 2015
Our experience is mixed.
Our experience is mixed. We have been with them for about five weeks, and they would provide someone for four days during the week, and the three day weekend would be a second person. We have had the same person for the weekdays so far, however in four weeks we have had four different weekend people. In general most of the people have been fairly professional, and friendly. The weekend people have had a difficult time with the tasks, and particularly at night. We have not had an issue with scheduling,
Steveyes - Toured community
Home Care
August 3, 2014
Thank heaven for home health companions
My mother in law enjoys the companion who visits twice a week. She has Valerie come to help her with shopping, and other needed jobs. Thank to this great woman for understanding her.
Jeremy
Home Care
July 1, 2014
Class Act!
This is a first class company. We got them from the internet through a Google search and did not know what to expect. We lucked out to receive the best service one can ever dream of.
George
Home Care
March 1, 2014
So far do good! No problems at all, s...
So far do good! No problems at all, service has been a great help.
Viewing 1-12 out of 12 reviews
Frequently Asked Questions about Options For Senior America - Western Fairfax County
Call (703) 622-7132 to reach a resident at Options For Senior America - Western Fairfax County.
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