2nd Family - Eldersburg

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2nd Family - Eldersburg

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The assistants were always very pleasant and professional. Having someone here to help with Adl's and companionship left me time to regroup and have a tiny bit of normalcy.","reviewerDisplayName":"Jackie Collins","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Excellent Caregivers ","reviewContent":"Our experience with 2nd family was such a blessing. My husband needed 24 hour care and we were so happy to have your company send wonderful people that became part of our family. We want to specifically thank a few of your workers who will stay close to our hearts as we reflect on my husband’s care. The first is [name removed] who was so gentle and had a special hand shake she did every time she worked with Vanard. She also made sure he had a walk before going to bed. That always helped him sleep well. Then there was [name removed] who made him laugh and had him up dancing. She had such a fun spirit. The one who had the biggest impact was [name removed]. She really cared for [name removed] like he was her own father. She made sure he was fed and hydrated especially during his last days. She kept him comfortable and cleaned him minutes before he died. She even stayed after our loss to hug us and make sure we were ok. These ladies and several others who we are not able to remember their names, were a true blessing.","reviewerDisplayName":"Ruth M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Scheduling of service","reviewContent":"My experience with 2nd family for the most part is satisfactory. They met most of my expectations. My biggest concern, was receiving changes in the assigned schedules at late notices. This impacted my schedule along with other aids that were assisting with dads care. I really enjoyed the patience and care provided and thank you all for your needed assistance. [name removed]","reviewerDisplayName":"sarah d russell","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"Great Experiance","reviewContent":"I was able to call 2nd family on a Friday afternoon requesting service to start on Monday and they immediately scheduled an onsite visit with a nurse on Saturday with help arriving in the AM on Monday morning. Very professional organization and I highly recommend the to take care of you loved one.","reviewerDisplayName":"Keith M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Wonderful caregivers a piece of mind","reviewContent":"From beginning to end with 2nd Family this was such an easy process to set up and start when the nurses started coming. My mother responded to them immediately they were caring and helpful understanding and committed. 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The caregivers were kind, the schedulers were thorough, the [name removed]RN was wonderful, and the coordinator Summer was attentive to my questions. \nI am a nurse and know that hiring and keeping good staff is hard and staffing clients is even harder. Thank you all so much for every you did for my mom.","reviewerDisplayName":"JoAnn","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Home Healthcare ","reviewContent":"Complete staff made caring for my father as pleasant as possible. All staff kept in contact through the time in need.\nRobert was the person that came to the house, and always on time. He is a caring person & always looking for way to keep my dad.\nI thank 2nd Family for all that they do.","reviewerDisplayName":"Steven Votta","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"John Horan-Veteran","reviewContent":"All the aides that came to the house were great. 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1532 Liberty Road Suite 105, Sykesville, MD 21784

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A family-owned business, 2nd Family began in 2011 as a result of our own experience in searching for in-home care for our own loved one — our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations.<br> <br> 2nd Family is the proud recipient of the prestigious <b><i>SeniorAdvisor.com Best of In-Home Care</i></b> award two years in a row, having been recognized in 2016 and 2017 for outstanding home care.<br> <br> Our best-in-class service includes a dedicated RN to manage your care, highly trained and certified CNA and GNA caregivers, and the latest technology to assist in delivering superb care at an affordable rate.

A family-owned business, 2nd Family began in 2011 as a result of our own experience in searching for in-home care for our own loved one — our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations.<br> <br> 2nd Family is the proud recipient of the prestigious <b><i>SeniorAdvisor.com Best of In-Home Care</i></b> award two years in a row, having been recognized in 2016 and 2017 for outstanding home care.<br> <br> Our best-in-class service includes a dedicated RN to manage your care, highly trained and certified CNA and GNA caregivers, and the latest technology to assist in delivering superb care at an affordable rate.

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