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9108 Reames Rd, Charlotte, NC 28216
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Anonymous
-
Spouse or partner of resident/client
5.0
Northlake House review
Northlake House will give a tour if you just show up. The activity director, [name removed] , is terrific. She has manicure days, bingo, balloon play. She takes them apple picking, to farms with petting, a dance, and even takes small groups to the beach.
They had dinners for resident families on holidays. The regular caregivers are interacting with residents all the time. Lots of hugs and encouragement.
It is not perfect, but it is very good. Administrators are receptive.
About the facility Northlake House
Charlotte's Newest Memory Care Community!
At Northlake House, we're dedicated to helping our residents achieve their "best life." By creating a safe, engaging, and therapeutic environment, we are committed to maximizing the dignity and self-confidence of every resident, allowing them to enjoy time with family, friends, and each other within a caring, homelike environment.
Our exclusive NorthStar Memory Care program is designed to identify skills retained by each resident at any stage of memory loss, as well as areas where assistance or additional care may be needed.
At Northlake House, we're dedicated to helping our residents achieve their "best life." By creating a safe, engaging, and therapeutic environment, we are committed to maximizing the dignity and self-confidence of every resident, allowing them to enjoy time with family, friends, and each other within a caring, homelike environment.
Our exclusive NorthStar Memory Care program is designed to identify skills retained by each resident at any stage of memory loss, as well as areas where assistance or additional care may be needed.
Senior living options offered
Memory Care
Pricing for Northlake House
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Northlake House
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Compare
Northlake House
9108 Reames Rd, Charlotte, NC 28216
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8.0
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8.0
Review score
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9.1
Review score
56 reviews
5 star
47%
4 star
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3 star
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11%
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Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Northlake House
Healthcare Services
- Incontinence Care
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Memory Care
- Diabetic Care
Meals & Dining
- Low / No Sodium
- Meals Provided
- No Sugar
- Guest Meals
- Professional Chef
- Restaurant Style Dining
Room Amenities
- Handicap Accessible
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Ground Floor Units
- Respite or Short Term Stays Offered
- Air Conditioned
- Wheelchair Accessible Showers
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Complimentary Transportation
Common areas
- Barber Shop
- Outside Patio
- Outdoor Common Areas
- TV Lounge
- Central Fireplace
- Indoor Common Areas
- Indoor Atrium
- Beauty Salon
- Main Street Shops
Recreational areas
- Fitness Center
- Movie or Theater Room
Services
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Live Musical Performances
- Birthday Parties
- Light Therapy Programs
- Art Classes
- Holiday Parties
- Live Dance or Theater Performances
- Activities Off-site
- Devotional Activities Offsite
- Activities On-site
- Trivia Games
- Cooking Classes
- Gardening Club
- Stretching Classes
- Pet-focused Programs
Reviews
for Northlake House
Write a review
A Place for Mom has scored Northlake House with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Northlake House has 9 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.7
Staff
5.0
Meals & Dining
4.5
Activities
4.7
Value for Cost
4.7
A Place for Mom has scored Northlake House with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Northlake House has 9 reviews with an average "overall experience" of 4.7 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Anonymous - Family/friend
Memory Care
June 20, 2024
Northlake House review
Northlake House will give a tour if you just show up. The activity director, [name removed] , is terrific. She has manicure days, bingo, balloon play. She takes them apple picking, to farms with petting, a dance, and even takes small groups to the beach.
They had dinners for resident families on holidays. The regular caregivers are interacting with residents all the time. Lots of hugs and encouragement.
It is not perfect, but it is very good. Administrators are receptive.
KV - Family/friend
Memory Care
September 21, 2022
Come Visit If You Don't Believe Me
Northlake House's staff has been amazing. My loved one feels very happy here. I see my loved one enjoying the activities. Each resident has their own room and bathroom. This allows the resident's to feel independent. This is a beautiful and clean community. The residents are able to roam the hallways and feel comfortable doing as they wish, as long as they are not harming anyone else. My loved one loves it here.
I would recommend the community to others for their loved ones.
Some of the activities the community offers includes: outings, games, arts and crafts, and more for the residents to participate in.
Dawn Wilson - Family/friend
Memory Care
September 24, 2020
Mom feels at home
My mother has dementia and NorthLake House has been very good to her. She gets good care and seems to feel "at home" there.
Anonymous - Toured community
Memory Care
September 7, 2017
Would have been one of our 1st choices
I was very impressed with this community and it would have been one of my first choices for my mom's care. The staff did a great job showing me around and answering my questions as well. Unfortunately, they were not able to address some of my mom's specialized medical needs.
Anonymous - Family/friend
Memory Care
August 15, 2017
Some Medication Issues, But Overall A Nice Community
My parents are doing pretty well with their move to this community. It has been rough adjustment process, but I do feel they are in good hands. The only thing I would recommend is that you continue to use the pharmacy you are originally with. We have had some issues with medication management. Other than that issue everything else is fine. The community looks beautiful, and the staff is awesome. I would recommend this community, but just keep our own pharmacy.
Anonymous - Family/friend
Memory Care
July 10, 2017
Mom's Care
We like this community for good care. The staff is outstanding and caring. We like the menu and it is very good. The community is clean and always maintained. We like that the chef is caring and nice to the residents. We like knowing that she is active with the residents with activities. We would highly recommend this community for the great care and value for other
Anonymous - Toured community
Memory Care
July 9, 2017
Very good care!!
My father is no longer at Northlake, but we had a good experience with them. We were not used to the Alzheimer and dementia unit, and it was a little difficult for my father because at the time, he was fine so he was overwhelmed with other patients behavior. It was nothing against the place or the staff. They were all kind and professional and the people in the front office were great. They all did everything they could to keep my father comfortable. It is a good place, the facility was just excellent. They were taking care of medications and ordered him what he needed.
Anonymous - Family/friend
Memory Care
May 31, 2017
Care and Comfort for mom
This is a nice community for care. We were happy with the staff and care takers. My mom was happy there and she seemed to like the meals. They offer my mom activities that she did participate. I would recommend this community for the good care and the value to other families.
Marcelo - Family/friend
Memory Care
March 24, 2017
Memory care for Mom
Very happy with the Northlake House. The staff is dedicated and professional in all respects. We feel strongly that mom is being cared for 24/7. It's a great feeling to know she is safe.
Viewing 1-9 out of 9 reviews
Neighborhoods around Northlake House
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Frequently Asked Questions about Northlake House
Northlake House offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Northlake House 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (980) 859-6000 to reach a resident at Northlake House.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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