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Northbrook Inn Memory Care Community

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99 Pointe Dr, Northbrook, IL 60062

For more information about senior living options:
(866) 374-4058
1.0
Review score
17 reviews
Add review
1.0
Review score
17 reviews
5 star
59%
4 star
35%
3 star
0%
2 star
0%
1 star
6%
See all reviews
8.4
Review score
961 reviews
38 facilities
Northbrook Inn Memory Care Community
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Northbrook Inn Memory Care Community community exterior
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66 Floor plans available
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Annie S
-
Child of resident/client
5.0
Wonderful Community
After touring several communities, this was the only community we felt love as we walked through the building. The staff are kind, caring and treat the patients as family. Moving my mom into Northbrook Inn was the best decision for her emotional and physical care.

About the facility
Northbrook Inn Memory Care Community

Swap the hustle and bustle of Chicago for the peace and tranquility of Northbrook for your retirement. Located close to popular attractions, Northbrook Inn provides the perfect escape from the city’s noise without straying too far. The traditional red brick exterior offers nostalgia, warmth, and familiarity, while the classy, vintage interior provides comfort and sophistication.

They are a proud member of Koelsch Senior Communities. Koelsch has been serving families for over 60 outstanding years. At Northbrook Inn, they specialize in unique memory care. As families continuously put their trust in them, they do their best to uphold the standards they've set — by providing a welcoming, supportive environment for residents.

Community Services and Amenities

Memory loss manifests itself differently in each person, so personalized care is provided to each individual. Memory care services cater directly to residents diagnosed with Alzheimer’s, dementia, or other memory loss. They strive to eliminate confusion and promote familiarity through unique design and specially trained staff. Shared spaces provide plenty of opportunities for residents to connect and feel at home. Residents can enjoy three nutritious meals daily within the lovely, restaurant-style dining room, or play card games within the club room. Residents can also socialize or relax...

Read more

Senior living options offered

Memory Care

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Amenities
at Northbrook Inn Memory Care Community

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Professional Chef
  • Anytime Dining
  • Special Dining Programs
  • Meals Provided
  • Pureed Meals
  • Gluten-free
  • Restaurant Style Dining
  • Guest Meals
  • Low / No Sodium

Room Amenities

  • Garden View
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Bath Tubs
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost

Pets

  • Pet Care Available
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Private Bath
  • Outdoor Common Areas
  • Outside Patio
  • Beauty Salon
  • Indoor Common Areas
  • Barber Shop
  • Meeting Room
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • Filipino
  • English
  • Spanish
  • Polish

Activities

  • Tai Chi
  • Cooking Classes
  • Qi Gong
  • Activities Off-site
  • Current Events Club
  • Karaoke
  • Visiting Rabbi
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Trivia Games
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Day Trips and Outings
  • Stretching Classes
  • Gardening Club
  • Activities On-site
  • Live Dance or Theater Performances
  • Holiday Parties
  • Catholic Services
  • Cooking Club
  • Jewish Services
  • Reminiscence Programs
  • Forever Fit
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Live Well Programs
  • Art Classes
  • Birthday Parties
  • Live Musical Performances
  • Montessori Programs

Compare

Northbrook Inn Memory Care Community community exterior
Northbrook Inn Memory Care Community

99 Pointe Dr, Northbrook, IL 60062

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1.0
Review score
17 reviews
1.0
Review score
17 reviews
5 star
59%
4 star
35%
3 star
0%
2 star
0%
1 star
6%
10
Review score
105 reviews
10
Review score
105 reviews
5 star
75%
4 star
18%
3 star
5%
2 star
1%
1 star
1%
9.9
Review score
138 reviews
9.9
Review score
138 reviews
5 star
77%
4 star
17%
3 star
4%
2 star
1%
1 star
1%
9.7
Review score
62 reviews
9.7
Review score
62 reviews
5 star
58%
4 star
31%
3 star
6%
2 star
3%
1 star
2%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Northbrook Inn Memory Care Community

1Review score17 reviews
1.0
Review score
17 reviews
5 star
59%
4 star
35%
3 star
0%
2 star
0%
1 star
6%
Koelsch Senior Communities
8.4
Review score961 reviews38 communities
Write a review
A Place for Mom has scored Northbrook Inn Memory Care Community with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Northbrook Inn Memory Care Community has 17 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.4
Care Services
4.4
Staff
3.5
Meals & Dining
3.5
Activities
4.4
Value for Cost
4.4
A Place for Mom has scored Northbrook Inn Memory Care Community with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Northbrook Inn Memory Care Community has 17 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Logo for Koelsch Senior Communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Jason B - Family/friend
Memory Care
December 6, 2023
1.0
Not up to my families standards
We were horrified over the disrespect and animosity that were displayed from the management towards the employees. We saw the turnover rate was high due to the abuse from the general manger. We thought this style was uncomfortable for our loved ones to be around so we chose to move out. Feel your way through the environment before you do anything,
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Northbrook Inn Memory Care Community
December 30, 2023
Thank you for sharing your concerns about your experience at Northbrook. Upon careful investigation, it appears that there might be a misunderstanding. We couldn't find a record of any family moving a resident out of Northbrook recently. It's crucial for us to address such concerns promptly and transparently. It's possible that there could be a mistake or a mix-up in the details. We genuinely care about our employees and residents, and we are committed to maintaining a positive and respectful work environment. If you could provide more specific information or contact us directly at 224.531.4898, we would appreciate the opportunity to investigate further and address any legitimate concerns. We appreciate your understanding and are here to ensure that your experience aligns with our commitment to excellence.
Annie S - Family/friend
Memory Care
April 29, 2022
5.0
Wonderful Community
After touring several communities, this was the only community we felt love as we walked through the building. The staff are kind, caring and treat the patients as family. Moving my mom into Northbrook Inn was the best decision for her emotional and physical care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Northbrook Inn Memory Care Community
May 5, 2022
Annie S., Your comments and compliments truly made our day. At Northbrook Inn, we aim to offer the best of Distinctive Memory Care and receiving your 'seal-of-approval means everything to us. Thank you for taking the time to share how our community and staff impressed you and for trusting us with the care of your mother. It means everything to us. Thank you!
Jan McClure - Family/friend
Memory Care
November 16, 2020
5.0
Verified Review
Highest quality care and staff
If you can get your parent in there and can afford it, do it. When my mom passed they did everything the could to make that time easier on her and the family Large room sizes, the food is adequate but they have a variety. What was most important my mom felt well taken care of. The community was nice outside, and there is a courtyard for the residents to spend time outdoors. I definitely recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Brigitte Ruda - Family/friend
Memory Care
September 26, 2020
5.0
My mother has been at Northbrook Inn Memory Care for 4 months now. As she is still adjusting to her new surroundings I have been very pleased in her care there. The staff has been wonderful in their care of residents.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
5
Response from Northbrook Inn Memory Care Community
October 22, 2020
Brigitte, Thank you so much for taking the time to share your positive experience at Northbrook Inn. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. Your comments and compliments are a gift to our staff, and to our community. Thank you! - Jennifer Pasternak, Executive Director
Mark Harris - Family/friend
Memory Care
July 27, 2020
5.0
Peace of Mind
Northbrook Inn and it’s staff are all amazing! They care for the residents with unparalleled empathy and professionalism at all times. Communication is always clear, timely and transparent. The staff anticipates the residents needs, are proactive and go above expectations. In summary I’m so fortunate to have my wife in their care and not worry myself about her well being! They are all angels??
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Northbrook Inn Memory Care Community
April 29, 2021
Mark, Your comments and compliments truly made our day. At Northbrook Inn, we aim to offer the best of Distinctive Memory Care, and receiving your ‘seal-of-approval means everything to us. Thank you for taking the time to share how Northbrook Inn impressed you, it means a lot to us. Thank You! – Jennifer Pasternak, Executive Director
Alynn - Toured community
Memory Care
July 10, 2020
5.0
Thank you Northbrook Inn!
The staff at Northbrook Inn Memory Care, [name removed] in particular, were extremely helpful during this difficult time searching for the best memory care accommodations for my mom. [Name removed] was very responsive, thorough, and made herself available at any time to answer all of my tedious questions. Thank you to [name removed] and the entire Northbrook Inn staff for helping guide us through this process during a particularly challenging time.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Northbrook Inn Memory Care Community
April 29, 2021
Alynn, Thank you so much for taking the time to share your positive experience at Northrbook Inn. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. Your comments and compliments are a gift to our staff, and to our community. Thank you! – Jennifer Pasternak, Executive Director
Anonymous - Toured community
Memory Care
August 6, 2019
5.0
Incredible Memory Care facility. The staff was engaged, friendly and caring. The living environment was beautiful, clean and "homey." The holistic approach to the ALZ resident was beautiful. I would highly recommend a tour if you are looking for that "just right fit" for you loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Northbrook Inn Memory Care Community
October 2, 2019
Thank you so much for taking the time to share your positive experience at Northbrook Inn. We strive to create the most loving and nurturing community we can—a true home to our residents—and your appreciation means everything to us. Your comments and compliments are a gift to our staff, and to our community. Thank you! - Karolee Vandrush, Executive Director
Anonymous - Family/friend
Memory Care
November 12, 2018
3.5
Rating for Northbrook Inn Memory Care Center
This facility was a very nice, clean facility with many activities for seniors to do. The caretakers were very accommodating and friendly, and seemed to have a lot of experience with assisting the residents. The rooms are spacious, and the food is pretty good as well! Like most facilities, they could always use more caretakers and less administrators. They do provide doctors, dentists, that will come to the facility if you are unable to take your family member out.
Cleanliness
4.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
4.5
Response from Northbrook Inn Memory Care Community
December 19, 2018
Thank you for taking a moment and sharing your thoughts and recommendations for Northbrook Inn Memory Care Community. I will ensure our caretakers and nurses receive your accommodating and friendly compliments. The Culinary Director will especially appreciate your comments. If we can serve you in any way, we would be grateful if you would call Karolee, our Executive Director.
Anonymous - Toured community
Memory Care
November 28, 2017
5.0
Allowing my wife to slowly become comfortable with new environment on an hourly basis(30 hours)before admission in January
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Northbrook Inn Memory Care Community
December 8, 2017
Thank you for the five-star review and welcome to Northbrook Inn Memory Care Community. We believe that can be an excellent way to introduce your wife to the loving care and support of our teams. If we may assist in this transition period or serve you in any other way, we would be grateful if you would call Karolee, our Executive Director.
Anonymous - Family/friend
Memory Care
July 30, 2017
5.0
Verified Review
A wonderful place!
A beautiful place. More importantly, the attentive care and kindness of all the staff is amazing. I feel very fortunate to have found this place for my dad.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Northbrook Inn Memory Care Community
August 24, 2017
Thank you for writing a review for Northbrook Inn Memory Care Community. I will send along your attentive care and kindness compliments to our staff. We are glad you found us too! If we can serve you in any way, we would be grateful if you would call Karolee, our Executive Director.
Anonymous - Family/friend
Memory Care
July 10, 2017
5.0
We were impressed!
We dropped in, unannounced, to visit a friend who recently moved into Northbrook Inn and were delighted to see the beautifully appointed decor, our friend's large room with great natural light, and the homey friendly surroundings. Our friend reported enjoying an in-house operatic performance given by music students from Northwestern a few days prior. And the staff person who greeted us shared details of recent conversations she had had with our friend. When my time comes, I hope there's an opening at the Northbrook Inn for me!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Northbrook Inn Memory Care Community
July 27, 2017
Thank you for spending a moment writing and reserving a room with Northbrook Inn Memory Care Community. We love that you were impressed and dropped in unannounced! I will pass along your review to our Director of Activities since the performance was that memorable. We couldn’t agree more that the interior is delightful and full of Chicago history. If we can serve you in any way, we would be grateful if you would call Karolee our Executive Director.
Anonymous - Toured community
Memory Care
June 13, 2017
3.5
Verified Review
A new community
The rooms at this community are not as nice as the entrance to this community. The staff I met seemed nice and they say they do encourage the residents to be social and not spend a lot of time in their rooms. They seem to offer a lot of nice amenities. I would recommend that if you look at this community you go at a meal time. Make sure to ask about the activities offered to see if they would be something your loved one might be interested in.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Response from Northbrook Inn Memory Care Community
July 27, 2017
Thank you for touring and writing a review of Northbrook Inn Memory Care Community. Our entrance is very nice, and we do encourage each resident to stay active and social throughout the day by offering numerous activities. Mealtime is important, and we couldn’t agree more to visit multiple times during the day and evening hours. If we can serve you in any way, we would be grateful if you would call Karolee our Executive Director.
Anonymous - Family/friend
Memory Care
May 22, 2017
4.0
Verified Review
A Nice Community for My Loved One
From what I know my loved one is doing well with her move to this community. It is a nice community, and we are pleased with her move here. It is a nice facility for her, and her needs. We know she is safe, and in receiving good care. They staff is very good, and taking good care of her. Everything is working out well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Northbrook Inn Memory Care Community
June 15, 2017
Thank you for writing this review of Northbrook Inn Memory Care Community. Our dedication to the care of our residents is a top priority, and I will pass along your kind compliments to our teams. If we can serve you in any way, we would be grateful if you would call Karolee our Executive Director.
Terri Bytof - Family/friend
Memory Care
May 20, 2017
4.5
Verified Review
Moms stay
My mom was placed at Northbrook Inn due to her valcility not being opened on schedule in Bloomingdale. This home is identical to Lakeview where mom is a resident now. Everyone including maintenance were more then helpful and kind. My mom was well taken care of. If I had anything negative it would be that mom said she would like to have more of a choice of food selection.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from Northbrook Inn Memory Care Community
June 15, 2017
Terri, thank you for writing this review of Northbrook Inn Memory Care Community. I am happy to read that our team was helpful and kind, including maintenance! Your input is valuable, and we will work towards providing a wider selection of options at each meal time. If we can serve you in any way, we would be grateful if you would call Rod our Executive Director at Lakeview.
Anonymous - Family/friend
Memory Care
April 10, 2017
4.0
Verified Review
Wonderful Community
This is a wonderful community, and my wife is doing very well with her move to this community. She is safe, and receiving great care. The staff is wonderful, they have been attentive, and helpful. The activities director is amazing, she is very upbeat. She is great at what she does. This a brand new community so everything is very well maintained. She is eating well, and has even put on some weight. I like the fact that the whole building is memory care. I'am paying less than the other community she was at. This is a wonderful, secure community, and I would highly recommend it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Northbrook Inn Memory Care Community
June 15, 2017
Thank you for writing a review and recommending Northbrook Inn Memory Care Community. We are pleased to hear that your wife is doing very well and that our team has been attentive and helpful. I will pass along your compliments to our Director of Activities. If we can serve you in any way, we would be grateful if you would call Karolee our Executive Director.
Anonymous - Family/friend
Memory Care
March 27, 2017
4.0
Verified Review
Care for mom
We like the care at this community for my mom. The community is clean and the staff are very caring. The menu of the meals are appealing. The staff need to communicate more with each other. They have alot of activities that are available. I would suggest that other families tour this community for the care of a loved one one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Response from Northbrook Inn Memory Care Community
June 15, 2017
Thank you for spending a few moments writing this review for Northbrook Inn Memory Care Community. I am happy to read that the care for your mom is meeting your standards. It is wonderful to know that our staff is caring and that we are providing many activities. Communication is important, and we appreciate your feedback. If we can serve you in any way, we would be grateful if you would call Karolee our Executive Director.
Anonymous - Toured community
Memory Care
February 2, 2017
4.0
Verified Review
Brand new community!!
I liked that this was a brand new community and that everything was new and very modern. They had a great staff selection and everyone seemed very nice. They also had a great memory care unit that I thought was a highlight of there facility. Overall It was a pleasant experience just was not the right fit for my mother.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Northbrook Inn Memory Care Community
February 13, 2017
Thank you for sharing your thoughts and touring Northbrook Inn Memory Care Community. We appreciate the kind compliments to our great staff selection and highlighting our memory care services. Our focus is exclusively memory care, and we hope you find a perfect place for your mom; if we can be of any further assistance, please contact the Executive Director.
Viewing 1-17 out of 17 reviews

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Frequently Asked Questions
about Northbrook Inn Memory Care Community

Northbrook Inn Memory Care Community offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Northbrook Inn Memory Care Community 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (224) 261-8352 to reach a resident at Northbrook Inn Memory Care Community.

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8.3
Review score
25 reviews
5 star
48%
4 star
20%
3 star
20%
2 star
0%
1 star
12%
Studio, 1bd, 2bd, Semi-Private
Our community offers assisted living and memory care options for seniors, ideally located for the North Shore suburbs of Chicago and the surrounding communities of Wheeling.This isn’t your average senior living community as our residents enjoy social interaction with their peers, activities here...
Sunrise of Highland Park community exterior

Sunrise of Highland Park

1601 Green Bay Road, Highland Park, IL 60035
Starting at $X,XXX+ monthly
8.0
Review score
60 reviews
8.0
Review score
60 reviews
5 star
78%
4 star
13%
3 star
5%
2 star
2%
1 star
2%
Studio, 1bd, 2bd, Semi-Private
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...
Arbor Terrace Glenview community exterior

Arbor Terrace Glenview

4700 W Lake Ave, Glenview, IL 60025
Starting at $X,XXX+ monthly
8.7
Review score
21 reviews
8.7
Review score
21 reviews
5 star
66%
4 star
19%
3 star
5%
2 star
10%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
Located in the Village of Glenview on the North Shore, Arbor Terrace Glenview is a vibrant community designed to help older people enjoy the benefits of an active lifestyle – and experience greater well-being. For people living with Alzheimer’s or other forms of dementia, Arbor Terrace Glenview a...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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