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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Home Instead - Rochester, NY

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125 Canal Landing Blvd, Rochester, NY 14626

2 reviews
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For services offered:
(866) 374-4058
Home Instead - Rochester, NY
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Home Instead - Rochester, NY
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About the facility
Home Instead - Rochester, NY

Our motto "To us, it's personal®" is more than just words. It's a principle that permeates everything we do. It guides us as we provide personalized care, build relationships, and enhance the lives of seniors and their families’ right here Rochester, NY.

We've been there. We understand. Neither giving nor receiving care is easy. Home Instead Senior Care® puts relationships first to support those giving care, to protect the dignity of those receiving care, and to enhance the quality of life for both seniors and their families in every caregiving experience.

If your family recognizes the value of aging in place as we do, you’ve come to the right place. Home Instead® CAREGiver's provide compassionate and reliable home care services help keep seniors safe and independent wherever they call home.

The Home Instead Senior Care network has been delivering in-home senior care for more than 20 years. All of our highly trained CAREGiversSM are bonded and insured for your peace of mind. Each CAREGiver completes a comprehensive training program to deliver individualized senior care with compassion.

Paul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Nebraska. Paul's own family experience caring for his grandmother led him to realize many families could...

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Senior living options offered

Home Care

Pricing
for Home Instead - Rochester, NY

Total costs depend on select services and the level of care needed.
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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

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Home Instead - Rochester, NY
Home Instead - Rochester, NY

125 Canal Landing Blvd, Rochester, NY 14626

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OOB Home Helpers Home Care of Rochester, NY
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300 Hylan Dr, Suite 108, Rochester, NY 14623

2 reviews
No reviews
No reviews
No reviews
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Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

No

Bathing/dressing

Yes

Household chores

Yes

Household chores

Yes

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available
Brochure not available

Services
at Home Instead - Rochester, NY

Home Care

Services Offered

  • Companion Care
  • Errands/Shopping
  • Help with Eating
  • Housekeeping
  • Meal Preparation
  • Medication Reminders

Caregiver Screening

  • Background Check
  • Driving Record Check
  • Drug Screening
  • Reference Check

Caregiver Certifications

  • Home Health Aide license (HHA)

Reviews

for Home Instead - Rochester, NY

Overall Rating
2.0
Cleanliness
Friendliness
4.5
Care Services
3.5
Staff
2.5
Meals & Dining
4.0
Activities
Value for Cost
1.5
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-2 of 2 reviews
Barbara Barrington - Family/friend
Home Care
September 20, 2024
1.0
Lack of Follow Up Coverage
My husband and I, after interviewing this company, decided to hire them. I was in the hospital, but were moving out of a long term care residence because my needs could no longer be met. We had a month to move. My husband has dementia, so I was hiring them to take care of him until I got out of the hospital. As part of their service, I asked if they could help pack. Yes, on Wednesday. Can they unpack? Yes, they can come to the house. Can you start taking care of him? Monday. On Tuesday, they canceled packing. Too overwhelming. So no one to help; movers canceled on Thursday, and we had to be out by Friday. The company then canceled the unpackings. On Monday, aide came to cook. On Tuesday, management came and said we had toxic mold in the garage, and everyone walked out, leaving my husband with no care!!! It took 2 weeks for HOA to find it wasn't toxic mold. I asked for refund of unused deposit. Mailing that day! Still haven't received it. They talk a good story, but don't come thru.
Friendliness
5
Care Services
5
Staff
1
Meals & Dining
4
Value for Cost
1
anonymous - Family/friend
Home Care
January 31, 2022
3.0
Verified Review
Gullible
We did not have a good experience with Home Instead and would not recommend them.
Friendliness
4
Care Services
2
Staff
4
Value for Cost
2
Viewing 1-2 out of 2 reviews

Frequently Asked Questions
about Home Instead - Rochester, NY

A Place for Mom has scored Home Instead - Rochester, NY 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 282-6036 to reach a resident at Home Instead - Rochester, NY.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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