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Holiday Willow Grove

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10043 Idlewild Road, Matthews, NC 28105

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(866) 374-4058
8.9
Review score
115 reviews
Add review
8.9
Review score
115 reviews
5 star
49%
4 star
26%
3 star
17%
2 star
5%
1 star
3%
See all reviews
9.3
Review score
5694 reviews
68 facilities
Holiday Willow Grove
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Holiday Willow Grove
1515 Photos available
2626 Floor plans available
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About the facility
Holiday Willow Grove

Spend your retirement years in the serenity of Holiday Willow Grove — a Holiday Retirement community offering great amenities, independent living services, and a supportive atmosphere. This craftsman-style community is settled in the quiet countryside of Matthews, North Carolina, just across the street from Idlewild Road Park. Holiday Willow Grove is central to Carolinas Medical Center, SouthPark Mall, and the Old Town Matthews City Center. Many golf courses and scenic parks are nearby as well.

The community’s thoughtfully designed common areas are carpeted and cozy. Broad windows allow an abundance of natural light, and homelike decor creates a warm and welcoming ambiance. Spend the day tending to plants in the courtyard’s raised planters or unwinding in the quiet library. To make it even better, Holiday Willow Grove is pet-friendly!

Great Place to Work Institute has even honored Holiday Willow Grove with a certification as a Great Place to Work® for the 2022-2023 awards. Live better, age more successfully, and stay independent longer at Holiday Willow Grove!

Community Details

At Holiday Willow Grove, they offer a wide variety of convenient services — regular housekeeping, light linen, maintenance, and scheduled transportation — so you can spend less time worrying about household chores and more time with...

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Senior living options offered

Independent Living

Pricing
for Holiday Willow Grove

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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Holiday Willow Grove
Holiday Willow Grove

10043 Idlewild Road, Matthews, NC 28105

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8.9
Review score
115 reviews
8.9
Review score
115 reviews
5 star
49%
4 star
26%
3 star
17%
2 star
5%
1 star
3%
9.6
Review score
41 reviews
9.6
Review score
41 reviews
5 star
81%
4 star
10%
3 star
7%
2 star
2%
1 star
0%
9.6
Review score
18 reviews
9.6
Review score
18 reviews
5 star
77%
4 star
17%
3 star
6%
2 star
0%
1 star
0%
9.6
Review score
65 reviews
9.6
Review score
65 reviews
5 star
63%
4 star
31%
3 star
2%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Amenities
at Holiday Willow Grove

Healthcare Services

  • Staffing & Ancillary Services

Meals & Dining

  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Air Conditioned
  • Ground Floor Units
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Bath Tubs
  • Private patio, deck, or balcony
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Beauty Salon
  • Outside Patio
  • TV Lounge
  • Meeting Room
  • Indoor Atrium
  • Library
  • Outdoor Common Areas
  • Indoor Common Areas
  • Computer or Media Center

Recreational areas

  • Piano or Organ
  • Fitness Center
  • Game Room

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • American Sign Language
  • English

Activities

  • Brain fitness / Dakim
  • Live Musical Performances
  • Bible Study Group
  • Art Classes
  • Birthday Parties
  • Holiday Parties
  • Educational Speakers / Life Long Learning
  • Catholic Services
  • Cooking Classes
  • Live Well Programs
  • Forever Fit
  • Dances
  • Current Events Club
  • Men's Club
  • Karaoke
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Wii Bowling
  • Protestant Services
  • Community Service Programs
  • Christian Services
  • Resident Band or Musicians
  • Intergenerational Programs
  • Activities Off-site
  • Cards / Pinochle Club
  • Bridge Club
  • Gardening Club
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Quilting or Sewing Club
  • Cooking Club
  • Trivia Games
  • Community Service Organizations
  • BBQs or Picnics
  • Happy Hour
  • Walking Club
  • Stretching Classes
  • Wine Tasting
  • Activities On-site
  • Devotional Activities On-Site
  • Book Club
  • Choir / Singing Club
  • Devotional Activities Offsite

Reviews

for Holiday Willow Grove

8.9Review score115 reviews
8.9
Review score
115 reviews
5 star
49%
4 star
26%
3 star
17%
2 star
5%
1 star
3%
Holiday by Atria
9.3
Review score5694 reviews68 communities
Write a review
A Place for Mom has scored Holiday Willow Grove with 8.9 out of 10 using our proprietary review score based on 37 reviews in the last 2 years. Over all time, Holiday Willow Grove has 115 reviews with an average "overall experience" of 4.1 out of 5.
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
3.9
Staff
4.1
Meals & Dining
3.4
Activities
3.9
Value for Cost
4.1
A Place for Mom has scored Holiday Willow Grove with 8.9 out of 10 using our proprietary review score based on 37 reviews in the last 2 years. Over all time, Holiday Willow Grove has 115 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Best of Senior Living 2026
Holiday by Atria
9.3
Review score5694 reviews68 communities
Logo for Holiday by Atria
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 115 reviews
Anonymous - Family/friend
Independent Living
September 14, 2026
4.0
Verified Review
Review for Holiday Willow Grove
Staff are nice. Care is good. Food has gotten better, activities are ok but unhappy how it seemed that prayer group that was started was not welcomed at WG. Cleanliness is ok. MiL was disappointed about only elevator was inoperable for over a week (9 days).
Anonymous - Family/friend
Independent Living
September 9, 2026
3.0
Verified Review
Holiday Willow Grove
Cockroaches in my dad's apartment ; he had 8 dead ones when we moved him out! He was constantly complaining of roaches. We sprayed they sprayed once a month! Food was tasteless. Very small portions served. Fancy names poor quality .The maid only spent 15 minutes cleaning the room and changing the bed once a week. Staff were friendly. Room size was nice. The bathroom was not cleaned correctly.
Cleanliness
3
Friendliness
4
Value for Cost
3
Care Services
3
Activities
3
Staff
4
Meals & Dining
1
Pam W - Family/friend
Independent Living
September 8, 2026
3.0
Verified Review
Need better communication
Communication was not that good. Maybe a staffing situation when we were registering. But even now, staff is minimum with help. Kind of attitude of "that's the way it is". The elevator was out for 5/6 days last week. They delivered food to people but no communication and/or updates on what/why was going on. Just "that's the way..." . Feels like, once you're moved in, no more nice. Also, change in extra help staff, no communication. However, we've made a good relationship with the staff, maintenance guy, "[name removed]?" He is very helpful and kind. They have a couple of times run out of certain food items on the daily menu, there aren't that many people there, so poor planning on their part! Overall, I think [name removed] will stay there for awhile, give them another chance, but they need some PR help (attitude)
Anonymous - Family/friend
Independent Living
September 1, 2026
3.0
Verified Review
Our Family's Experience
She loves her one-bedroom apartment as far as the size and that it has windows that look out on the woods. She finds some of the staff very helpful. She doesn't care for the food.
Cleanliness
3
Friendliness
4
Value for Cost
4
Care Services
3
Activities
4
Staff
3
Meals & Dining
2
JC - Family/friend
Independent Living
July 28, 2026
2.0
Verified Review
Review for Holiday Willow Grove
The apartment itself is pretty great in size and they live in there comfortably. The activities are good too. However, the staff don't care about the residents, the food has gotten really bad, they don't provide the cleaning services that are paid for (though the facility itself is kept clean). We're looking to move them elsewhere
Response from Holiday Willow Grove
July 30, 2026
JC, thank you for sharing your review. Our General Manager is aware of your concerns and she would like to speak with you to learn more. We always want to provide the best experience for our residents and their families. Please reach out directly at the community, or you can email me at CustomerService @AtriaSeniorLiving.com.
Anonymous - Resident/client
Independent Living
July 1, 2026
4.0
Verified Review
My Holiday Willow Grove experience
Staff friendly & caring. We have a great 2 bedroom corner apt. with lots of windows. Very clean (remodeled after burst pipe a few yrs ago). Food 80%. Only one chair exercise class by a real person. Others are on You Tube - but it's a good 1/2 hr workout. There is Bingo 3-4 x a wk., Corn hole, Rummikub, Mexican, Rosary Communion, 4pm service on Sunday, Bible Study, prayer group, Monthly book group, arts & crafts. etc. I do cook some despite no stove. I have a toaster oven, crock pot, rice cooker (it can boil eggs)...there is a stove in activity room which can be used by residents which I will use if I ever make cookies. We no longer drive. I use the transport an M-T 8:30 - 2pm or I use Uber. I have walked to LIDL (less than 1/4 mi) on Album side sidewalk. Mostly order from WalMart Plus (Galleria Supercenter).
Caroline - Family/friend
Independent Living
June 23, 2026
4.0
Verified Review
Willow Grove
I stayed with my Mom for the first week of her moving in. So I got to eat the meals, deal with the staff, and engage in the activities and the overall community. That week left me confident in knowing the quality of care and the support available. It was a 4 out of 5. The only complaint I have is there does not appear to be enough serving staff for meals. Breakfast is lightly attended as only a 1/4 of the residents come down, but it can take an hour after being seated to get lunch and dinner. There is only an hour allotted for those meals.
Christine V - Family/friend
Independent Living
June 5, 2026
3.0
Verified Review
Confused identity
One thing I would say is that they need to decide whether they are an independent living facility or an assisted care facility. They don't seem to want the responsibility of being an assisted care facility, but there isn't a lot of independence either. They don't provide a dish washing machine. She has to share a community clothes washer with the entire floor, which they can only use at certain times. They don't allow her to have any kind of stove or crock pots. They told her she could have flowers on her porch and use the spigot on the outside of her building, and then removed the spigot. She bought[Amount Removed] worth of flowers and supplies and now she is losing them because she can't water them. For the money she is paying, I could find her a regular house to rent and a maid once a week to help with cleaning, and have money leftover. She would save money and have actual independence. I am currently looking for a rental closer to us so I can look in on her better. I'm not impressed at all with the place she is in for the money she is paying. It was a good transition place to move her into my area, at least. That's about the best I can say for it.
Cleanliness
5
Friendliness
5
Value for Cost
1
Care Services
2
Activities
1
Staff
2
Meals & Dining
1
Response from Holiday Willow Grove
June 12, 2026
Christine, I want to thank you for taking the time to leave a review, which our General Manager is aware of. She is available to speak with you further, as the feedback is certainly helpful and important. Feel free to reach out to the community directly, or you can email me at CustomerService @AtriaSeniorLiving.com if you’d like.
Pat - Toured community
Independent Living
June 4, 2026
5.0
Everyone was very polite and helpful when I brought my mom for a tour. [name removed] is well loved in the facility and knows her clients. We joined some residents for lunch. The food I would rate as good not great. The meat was easy for my mom to cut with a fork which is important at her age.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Pam W - Toured community
Independent Living
June 3, 2026
5.0
Tour was very helpful. We were shown a model unit and an actual available one. We observed the home in action during mealtimes and. Were even offered a meal. Many residents out and about visiting with one another. Very friendly atmosphere and all residents were seemingly very happy to be there! Staff were informative and willing to help. It turned out to be our chosen place to reside.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Kelley B - Family/friend
Independent Living
May 29, 2026
5.0
Verified Review
Review for Holiday Willow Grove
My father has really enjoyed the place. Apartment size is perfect for him. Staff and food is good. Has made lots of friends.
AF - Family/friend
Independent Living
April 22, 2026
5.0
Verified Review
Review for Holiday Willow Grove
My MIL is very happy so far with her apartment, the food, location, and activities. She has found most people to be friendly and welcoming. So far, my mother-in-law has really enjoyed living there. The staff has been helpful. She has made friends and participates in some of the activities.
Anonymous - Family/friend
Independent Living
April 20, 2026
4.0
Verified Review
overall but dining could be better.
Staff is friendly, but can sometimes come across terse. The dining is nice, but the food quality has decreased since September when my mother-in-law moved in. Activities are good but MIL would like off campus group outings. Overall cleaning, this is good, but she says her room is not clean twice a week like was explained when she moved in. Overall, she's had a good experience.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
3
Meals & Dining
3
Anonymous - Family/friend
Independent Living
April 6, 2026
5.0
Verified Review
Holiday Willow Grove
They have roaches Excuse they boarder a pond or water source. Their food is quit bad. Not tasty. Poorly served cold, Small amount. Fancy names. But terrible. [Name Removed] is great there For PT and Nursing
Cleanliness
5
Friendliness
1
Value for Cost
3
Care Services
4
Activities
4
Staff
3
Meals & Dining
3
Kelley B - Toured community
Independent Living
April 3, 2026
5.0
Great place! Staff great, thanks [Name Removed]. Thank you for everything. My dad really likes it. Food great too!
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Family/friend
Independent Living
March 20, 2026
5.0
Verified Review
Overall Pleased
Transportation is only from 9-2 and drop off times dependent on others needing rides so it's possible for people to have to sit for hours surrounding their appt time and if appt is at 12 or 1 they might not have transport available back. Food is reported to be too salty- not prepared fresh on site Fair amount of activities Walking past laundry areas garbage seems to be overflowing often Pro/ onsite option for home care-additional assistance Building is otherwise clean and well kept
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
4
Activities
3
Staff
4
Meals & Dining
3
Albert F - Toured community
Independent Living
March 3, 2026
5.0
Just another place for old folks.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Julia C - Family/friend
Independent Living
February 4, 2026
3.0
Verified Review
Food not great
The food is pretty bad, some of the staff are not friendly. Plenty of activities, overall quiet place to live, and the cleaning staff do a good job.
Anonymous - Family/friend
Independent Living
January 13, 2026
3.0
Verified Review
Holiday Willow Grove
I haven't heard much in the way of positive remarks lately. The food is cheap highly processed without much emphasis on nutritional value. Rules are always changing. Staff doesn't last long. They just got a $[removed]a month rise in rent, and there is a $[removed]"anniversary payment" tacked on once per year that no one knows the purpose of. It seems to simply be poorly run. My mother does not like it there.
Anonymous - Resident/client
Independent Living
January 6, 2026
4.0
Verified Review
Holiday Willow Grove
They are very caring and eager to help you make your transition. We moved here as my husband (87) wanted flat surfaces to walk on year round - condo community we enjoyed had sloped streets - not good for his neuropathy, feared falling. He wanted to be free of maintenance responsibilities It hurt his back to standv& do dishes. Our retirement agreement was I would cook & he would do dishes.For mos he would ask how many pans I'd use! Being a planner he wanted us in place before one of us dies so the other wouldn't have to make decisions in grief. I am 85 & am adjusting to no kitchen, no W/D in apt.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Viewing 1-20 out of 115 reviews

Neighborhoods
around Holiday Willow Grove

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Frequently Asked Questions
about Holiday Willow Grove

Holiday Willow Grove offers 1 Bedroom, 2 Bedrooms and Studio. Learn more.
A Place for Mom has scored Holiday Willow Grove 8.9 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (704) 545-0009 to reach a resident at Holiday Willow Grove..
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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