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7025 N Lilley Rd, Canton, MI 48187
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Anonymous
-
Family/friend
5.0
Very nice community!
This community is wonderful. They did a wonderful job with my wife. She said that the food was not good, but that she liked that the community was clean and that her room was clean as well. This place is very nice.
About the facility Heartland Health Care Center Canton
Heartland Health Care Center Canton in Canton, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at Heartland Health Care Center Canton
Healthcare Services
- High Acuity Care
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Heartland Health Care Center Canton
7025 N Lilley Rd, Canton, MI 48187
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Review score
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Review score
7 reviews
5 star
29%
4 star
0%
3 star
14%
2 star
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1 star
43%
9.5
Review score
136 reviews
9.5
Review score
136 reviews
5 star
52%
4 star
32%
3 star
10%
2 star
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1 star
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9.4
Review score
61 reviews
9.4
Review score
61 reviews
5 star
74%
4 star
16%
3 star
7%
2 star
0%
1 star
3%
9.1
Review score
21 reviews
9.1
Review score
21 reviews
5 star
66%
4 star
24%
3 star
0%
2 star
0%
1 star
10%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
Rate Lock
Freezes your rent price for a specified length of time.
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Homes
Care types offered
2
Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Reviews
for Heartland Health Care Center Canton
Write a review
A Place for Mom has scored Heartland Health Care Center Canton with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heartland Health Care Center Canton has 7 reviews with an average "overall experience" of 2.4 out of 5.
Overall Rating
2.4
Cleanliness
3.3
Friendliness
2.8
Care Services
2.6
Staff
2.0
Meals & Dining
2.0
Activities
2.8
Value for Cost
2.4
A Place for Mom has scored Heartland Health Care Center Canton with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heartland Health Care Center Canton has 7 reviews with an average "overall experience" of 2.4 out of 5.
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1-7 of 7 reviews
Beth R - Family/friend
Nursing Home
February 9, 2023
AVOID!!!
The care is really horrible for seniors, but also – their billing practices lack transparency at best. There are SO SO many things I could write to express how bad this place was care-wise for my 85-year-old dad. The [removed] (where he also stayed) might have even been worse. So it is a corporate issue.
On top of poor care, they unleased credit collectors on my elderly parents months after discharge - but will not detail what the charges are for. They send statements with no items listed or accounting forms that are confusing and unclear. It feels so predatory. This has caused additional stress that is taking its toll on their health. It is despicable. It does not seem like an ethical company. Do not let nonprofit status fool you. (Two staff were very very nice - that was it.)
Nancy D Ferreira
Nursing Home
April 14, 2021
First time rehab
I had no idea what to expect and was told nothing when I got here...So a very rocky start...I was put in a "holding room" the first night with no idea what was going on...that room was filled with broken items very old furniture. I was moved the next day to a better room but actually had to speak to someone regarding what was happening. Once I had my information, things were a bit better. the dispensing of my pain meds has been iffy at best. When my Bp climbed high my family was not able to get ahold of anyone after hours...a call to 911 would have been next. Since then things have been better ...the staff is friendly with the exception of one of two, my meds now come on time. They are good about wearing their gear to protect from Covid. The place does need some major upgrades but it is kept clean, housekeeping comes in everyday. The food is good.
dissatisfied son of a resident - Family/friend
Nursing Home
January 6, 2021
total clown show
This place is a joke and my nest call is to the Michigan Adult Protective Services division of MDHHS. My 90 YO mother is here because she broke her leg in a fall and the nursing staff refuses to answer a call to the point where she had to dial 911 to get someone's attention when she had an issue with some broken teeth. They don't feed her on time. They refuse to answer pages for pain meds, in general the entire facility is a running joke. The only good thing I can say about this place is they gave her the Covid 19 vaccine within three days of her arrival.
Velvet - Family/friend
Nursing Home
November 26, 2019
Five rating
Everyone is friendly and professional.
I cannot thank you enough for all your help.
This is the place to be!!!
Sherry ch - Family/friend
Nursing Home
June 23, 2018
Think twice before bringing a loved one here!!
If I could give negative stars I would. My father has been here for 30 hours and this place is a terrible joke! My Dad has an open wound on his foot that needs packing, his bandage wrap fell off around 1700 we told the nurse who through her hands up in the air and yelled " I'm out, I'm out", then his night time nurse came in at 1930 and asked what our concerns were, we tell her, her reply is that she has to go see her other patients before she can help. Then advises me that Michigan law requires every patient to be checked on every 2 hours and walk out of the room. After making a few very rude and uncalled for remarks, telling me to pull it together and that I need to be prepared for anything because we all gotta sit in that front row girl!!!! WTH!!!! So we wait it is now 2230 and still counting and no one has been in our room to give meds or pack his wound or even to just check on him, as per Michigan law so she says. I call the nurses station to ask for a unit manager or charge nurse and low and behold there isn't one on duty and there will not be one on duty until between 0800 and 1000 tomorrow. All this while the lpn's and the aides are out in the hallway gossiping and laughing and being as loud as can be. This place is a complete joke, the only staff members that showed any caring or compassion were the OT/PT staff. The nurses and aides are useless, and they do not care about anything but their pay checks, which they are constantly complaining about. If you love your loved ones DO NOT, I repeat DO NOT bring them to this place. The hospital liaison lied to us about the staffing, she is completely misinformed about this place, and its a shame. For people that have never been in a situation where they have to pick a rehab facility, the lies and misinformation about this facility are overwhelming, had been told the truth we never would have chosen this place. Oh, and on the tour they take you to the unit that the patients need the least amount if help where everyone is mobile, DO NOT be fooled. The private rooms are big, but the wallpaper is peeling and the walls are dirty the furniture is old and uncomfortable, very out dated - not like we were shown via tour. In the span for the 30 hours we have been here 2 emails were sent to the facility managers and nothing has been addressed. Its a total shame.
eC - Family/friend
Nursing Home
December 17, 2017
Not so great care
Understaffed and hard to get someone to care for your loved one. They always seem too busy. The private suite area in the back is much better with this but as my mother was moved back and forth from the facility to the hospital they kept giving her a roomate and she was basically ignored. I am as told 4 times most recently they would change her bandages and it was never done in my 4 hour visit. We also had issues with getting her changed and cleaned. There was also an incident with a fall which has worsened her condition. Not impressed with this facility.
Anonymous - Family/friend
Nursing Home
February 27, 2017
Very nice community!
This community is wonderful. They did a wonderful job with my wife. She said that the food was not good, but that she liked that the community was clean and that her room was clean as well. This place is very nice.
Viewing 1-7 out of 7 reviews
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Frequently Asked Questions about Heartland Health Care Center Canton
A Place for Mom has scored Heartland Health Care Center Canton 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (734) 394-3100 to reach a resident at Heartland Health Care Center Canton.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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